13818 comments found.
I want to know if you plan to continue updating and maintaining the theme for many years (forever). Since it is super nice, and I would like to acquire it.
But I want to avoid the risk of buying an item that becomes obsolete due to lack of maintenance.
Thanks
Hi,
Thanks for contacting us!
We have been updating and maintaining Enfold for the past 6 years and we will definitely continue to do so as it is our most popular theme ever 
I hope that helps! Let us know if you have any other questions.
Regards, Yigit
Pre purchase question.
Is it possible to achieve a “curved slider” with enfold? e.g. the top section on https://www.pilgrims.com/
Hi,
Thanks for contacting us!
Out of the box, unfortunately it is not possible, it would require some customization.
Let us know if you have any other questions 
Regards, Yigit
I’ve purchased this theme and I’ve posted in the support forum, but I have not received a response. How can I get a response to my questions regarding this theme?
Hi,
We have replied to your threads. Let us continue on our support forum 
Regards, Yigit
Hi, somehow I can’t update this theme anymore… Not through Wordpress but also not manually through FTP. I get all kinds of errors… Can someone help me out with this problem?
Hi,
If you are using Enfold version older than 4.5, please update the theme manually via FTP – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp. Envato has updated their API so API keys no longer work, instead you would need to generate Personal Token. Please see – https://kriesi.at/documentation/enfold/theme-registration/
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Hi,
Thanks for contacting us!
I checked your website and it seems like you are currently using the latest version of the theme. I believe you have updated the theme and that solved the issues you are having? 
If not, please start a thread on our support forum – https://kriesi.at/support/ so we can look into it.
Regards, Yigit
Hi, guys. Would it be possible to help me? After updating the theme I get an error: (WordPress 5.2.3 – Enfold 4.6.2)
Une erreur de type E_ERROR a été causée dans la ligne 1199 du fichier ozetudes.fr/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php. Message d’erreur : Uncaught TypeError: Argument 1 passed to aviaShortcodeTemplate::set_frontend_developer_heading_tag() must be of the type array, string given, called in ozetudes.fr/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/av-helper-slideshow.php on line 354 and defined in ozetudes.fr/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php:1199 Stack trace: #0 ozetudes.fr/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/av-helper-slideshow.php(354): aviaShortcodeTemplate::set_frontend_developer_heading_tag(’’) #1 ozetudes.fr/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/av-helper-slideshow.php(268): avia_slideshow->advanced_slide() #2 ozetudes.fr/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_fullsize/slideshow_fullsize.php(924): avia_slideshow->html() #3 ozetudes.fr/wp-content/themes/enfold/config-templatebuil
Thanks a lot Mathieu
Hi,
Which version of PHP are you using? If not 7.x, please contact your hosting provider and ask them to upgrade PHP version.
If that does not help or if you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Late Birthday Sale 33% off is not working when i add item to basket, can you please help how to apply this ?
Hi,
Thanks for contacting us!
Sale was actually for a week and it is over so you might be seeing cached version of the page. Please consider subscribing to our newsletter – https://kriesi.at/newsletter to hear about sales and the latest news 
Regards, Yigit
Is this theme fully compatible with DOKAN?
Dear Kries,
In the latest version where is the possibilit to add privacy to to bulider form?
Thansks,
d.
Hi,
Thanks for contacting us!
Yes, that is possible. You can read more about it here – https://kriesi.at/documentation/enfold/privacy-cookies/ 
Let us know if you have any other questions!
Regards, Yigit
Great theme, but strange it does not support a modal pop…
Hi,
Thanks for contacting us!
You can refer to this post and create a modal window.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Hello, I’m looking for a theme for a online shop. Does you theme allow to display different levels of categories on the shop page. For example, one category, then 3 sub-categories below. Is it possible? Here is a concret example : https://www.mapetitemercerie.com/fr/10-tissu
I forgot to ask you : is it possible to put the filters on page category on the top of the products ? For example : https://www.mondialtissus.fr/tissus/tissu-matelasse.html
Hi,
Enfold is fully compatible with WooCommerce and we use it on our shop demos. You can choose to display categories instead of products on your shop page and when category is selected, products that are in that category are displayed. You can see Enfold’s product filter here – https://kriesi.at/themes/enfold-shop/shop/
I hope that helps! Let us know if you have any other questions 
Regards, Yigit
Hi,
Im running version 4.3.1 on WP 5.2.3. I’ve been using the instagram widget on my site. It’s currently not working and is showing Instagram has returned invalid data.
Can anyone assist with this
thanks
Hi,
Thanks for contacting us!
Please update Enfold to the latest version 4.6.2 – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp and then generate a Personal Token and insert it in Enfold theme options – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token to receive future updates in WordPress and update the theme from dashboard.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
is it possible to set header sticky and shrinked forever
that is to say, the hedder is small, always at the top and does not change size
Hi,
Thanks for contacting us!
Please go to Enfold theme options > Header > Header Layout and choose your Header Size then go to Enfold theme options > Header > Header Behaviour and check “Sticky Header” 
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Thanks for any help in advance!
Hi,
Thanks for contacting us!
Are you using image lazy loading feature on any plugin? If you are, please try deactivating it. Masonry element is not compatible with lazy load feature unfortunately.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Thank you very much Yigit, that fixed the problem!
I really love this theme, but my current Version Number is 4.5.3. I put Envato private token and Following errors occured: “Purchases: Your private token is invalid. Username Your private token is invalid. Email Your private token is invalid. Purchases: A problem occured accessing your purchases. Unable to check for updates.
Hi,
Thanks for contacting us!
Please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and make sure you set all required tokens. If you have, please make sure to flush browser cache and refresh your page a few times.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Hello,
I have been a great fan of Enfold, but I am having a issue with my Website. It keeps redirecting to another scam website, secondly I get to have too many spam posts coming in from the ‘POST’ section.
My client are seriously complaining about this. Please kindly resolve this as my new website is down as we speak.
http://edustabl.com/Review it and you will see what I am talking about
Hi,
Thanks for contacting us!
I checked your website however i am seeing WordPress default theme on a clean installation. Regarding spams, you can try using Akismet plugin – https://wordpress.org/plugins/akismet/
Could you please start a thread on our support forum – https://kriesi.at/support/ and attach logins in private content field so we can look into it? 
Regards, Yigit
In General Styling, I change the predefined color scheme but no changes or better only some changes get applied to the theme. The color and font does not change. Any advice?
Never-mind.. I figured it was my browser or hosting caching.
Hi,
After making styling changes, please make sure to flush cache and refresh your page a few times.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
How to create the WooCommerce login/account dynamic menu?
For example, on top bar menu, login, Registration links are there. Once the user successfully login, login and registration links will disappear and replace with my account and log out link.
Hi,
Please refer to this post – https://kriesi.at/documentation/enfold/menu/#display-a-different-menu-for-logged-inlogged-out-users
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Hello,
My name is Sajjad from RTL-Maker . net
Are you have some themes or plugins that have no RTL support yet?!
But you have some customers that have RTL language (like: Arabic, Persian, Hebrew, …) and need RTL support for using your themes or plugins.
We have a service for adding full RTL support to your themes or plugins. Just look at our website at rtl-maker . net
Best Regards - Sajjad
Hi,
Thanks for contacting us!
Enfold is already RTL ready. Thanks for your offer though 
Regards, Yigit
With 4.6.2 version Cookie Consent Message Bar Custom style in Advanced Style does not work. impossible to set custom values! Fix this problem please.