13756 comments found.
Hi, somehow I can’t update this theme anymore… Not through Wordpress but also not manually through FTP. I get all kinds of errors… Can someone help me out with this problem?
Hi,
If you are using Enfold version older than 4.5, please update the theme manually via FTP – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp. Envato has updated their API so API keys no longer work, instead you would need to generate Personal Token. Please see – https://kriesi.at/documentation/enfold/theme-registration/
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Hi,
Thanks for contacting us!
I checked your website and it seems like you are currently using the latest version of the theme. I believe you have updated the theme and that solved the issues you are having? 
If not, please start a thread on our support forum – https://kriesi.at/support/ so we can look into it.
Regards, Yigit
Hi, guys. Would it be possible to help me? After updating the theme I get an error: (WordPress 5.2.3 – Enfold 4.6.2)
Une erreur de type E_ERROR a été causée dans la ligne 1199 du fichier ozetudes.fr/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php. Message d’erreur : Uncaught TypeError: Argument 1 passed to aviaShortcodeTemplate::set_frontend_developer_heading_tag() must be of the type array, string given, called in ozetudes.fr/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/av-helper-slideshow.php on line 354 and defined in ozetudes.fr/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php:1199 Stack trace: #0 ozetudes.fr/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/av-helper-slideshow.php(354): aviaShortcodeTemplate::set_frontend_developer_heading_tag(’’) #1 ozetudes.fr/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/av-helper-slideshow.php(268): avia_slideshow->advanced_slide() #2 ozetudes.fr/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_fullsize/slideshow_fullsize.php(924): avia_slideshow->html() #3 ozetudes.fr/wp-content/themes/enfold/config-templatebuil
Thanks a lot Mathieu
Hi,
Which version of PHP are you using? If not 7.x, please contact your hosting provider and ask them to upgrade PHP version.
If that does not help or if you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Late Birthday Sale 33% off is not working when i add item to basket, can you please help how to apply this ?
Hi,
Thanks for contacting us!
Sale was actually for a week and it is over so you might be seeing cached version of the page. Please consider subscribing to our newsletter – https://kriesi.at/newsletter to hear about sales and the latest news 
Regards, Yigit
Is this theme fully compatible with DOKAN?
Dear Kries,
In the latest version where is the possibilit to add privacy to to bulider form?
Thansks,
d.
Hi,
Thanks for contacting us!
Yes, that is possible. You can read more about it here – https://kriesi.at/documentation/enfold/privacy-cookies/ 
Let us know if you have any other questions!
Regards, Yigit
Great theme, but strange it does not support a modal pop…
Hi,
Thanks for contacting us!
You can refer to this post and create a modal window.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Hello, I’m looking for a theme for a online shop. Does you theme allow to display different levels of categories on the shop page. For example, one category, then 3 sub-categories below. Is it possible? Here is a concret example : https://www.mapetitemercerie.com/fr/10-tissu
I forgot to ask you : is it possible to put the filters on page category on the top of the products ? For example : https://www.mondialtissus.fr/tissus/tissu-matelasse.html
Hi,
Enfold is fully compatible with WooCommerce and we use it on our shop demos. You can choose to display categories instead of products on your shop page and when category is selected, products that are in that category are displayed. You can see Enfold’s product filter here – https://kriesi.at/themes/enfold-shop/shop/
I hope that helps! Let us know if you have any other questions 
Regards, Yigit
Hi,
Im running version 4.3.1 on WP 5.2.3. I’ve been using the instagram widget on my site. It’s currently not working and is showing Instagram has returned invalid data.
Can anyone assist with this
thanks
Hi,
Thanks for contacting us!
Please update Enfold to the latest version 4.6.2 – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp and then generate a Personal Token and insert it in Enfold theme options – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token to receive future updates in WordPress and update the theme from dashboard.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
is it possible to set header sticky and shrinked forever
that is to say, the hedder is small, always at the top and does not change size
Hi,
Thanks for contacting us!
Please go to Enfold theme options > Header > Header Layout and choose your Header Size then go to Enfold theme options > Header > Header Behaviour and check “Sticky Header” 
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Thanks for any help in advance!
Hi,
Thanks for contacting us!
Are you using image lazy loading feature on any plugin? If you are, please try deactivating it. Masonry element is not compatible with lazy load feature unfortunately.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Thank you very much Yigit, that fixed the problem!
I really love this theme, but my current Version Number is 4.5.3. I put Envato private token and Following errors occured: “Purchases: Your private token is invalid. Username Your private token is invalid. Email Your private token is invalid. Purchases: A problem occured accessing your purchases. Unable to check for updates.
Hi,
Thanks for contacting us!
Please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and make sure you set all required tokens. If you have, please make sure to flush browser cache and refresh your page a few times.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Hello,
I have been a great fan of Enfold, but I am having a issue with my Website. It keeps redirecting to another scam website, secondly I get to have too many spam posts coming in from the ‘POST’ section.
My client are seriously complaining about this. Please kindly resolve this as my new website is down as we speak.
http://edustabl.com/Review it and you will see what I am talking about
Hi,
Thanks for contacting us!
I checked your website however i am seeing WordPress default theme on a clean installation. Regarding spams, you can try using Akismet plugin – https://wordpress.org/plugins/akismet/
Could you please start a thread on our support forum – https://kriesi.at/support/ and attach logins in private content field so we can look into it? 
Regards, Yigit
In General Styling, I change the predefined color scheme but no changes or better only some changes get applied to the theme. The color and font does not change. Any advice?
Never-mind.. I figured it was my browser or hosting caching.
Hi,
After making styling changes, please make sure to flush cache and refresh your page a few times.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
How to create the WooCommerce login/account dynamic menu?
For example, on top bar menu, login, Registration links are there. Once the user successfully login, login and registration links will disappear and replace with my account and log out link.
Hi,
Please refer to this post – https://kriesi.at/documentation/enfold/menu/#display-a-different-menu-for-logged-inlogged-out-users
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Hello,
My name is Sajjad from RTL-Maker . net
Are you have some themes or plugins that have no RTL support yet?!
But you have some customers that have RTL language (like: Arabic, Persian, Hebrew, …) and need RTL support for using your themes or plugins.
We have a service for adding full RTL support to your themes or plugins. Just look at our website at rtl-maker . net
Best Regards - Sajjad
Hi,
Thanks for contacting us!
Enfold is already RTL ready. Thanks for your offer though 
Regards, Yigit
With 4.6.2 version Cookie Consent Message Bar Custom style in Advanced Style does not work. impossible to set custom values! Fix this problem please.
Hi there!
I have several pre-sale questions regarding the Enfold Dark Photography demo:
1. Does your theme have the ability to one-click update in the WordPress Admin area (like a standard theme or plugin)? Are the demos all one-click imports inside the Admin area as well?
2. Can the portfolio category titles be set to display at all times instead of only when someone mouses over? Do the titles display at all times on mobile? (I noticed that when I mouse over a portfolio feature image, the title of the portfolio item also pops up after a few seconds like a URL preview next to my pointer, such as Mauritius. Seems and looks odd since the title displays over the image itself as part of the theme.)
3. Can the portfolio be sortable?
4. Can different portfolio lists appear on different pages? For example, the home page could be listing different cities, and then when you click, for example, Los Angeles, it opens another portfolio list containing a different items related to Los Angeles.
5. How much control is there over what the blog displays? Can I remove the date on posts? Also, can I remove the author name, number of comments label, etc.?
6. Can I choose what sites show up for “Share this entry”? Google+ no longer exists and I see it on that list.
7. For “You might also like”, is that customizable for how it displays? I’m not a fan of the mouseover feature image changes to things like the pencil, link icon, etc. Is there any way to make it look like the “Recent Projects that might interest you” section instead? The Latest News page is so visually appealing, but then that bottom section looks so plain.
Sorry for all the questions! Thank you for your time!
Hi,
Thanks for contacting us!
1- Yes, you can simply register your theme and insert Personal token in Enfold theme options to receive auto updates and update the theme from WordPress dashboard with a single click – https://kriesi.at/documentation/enfold/theme-registration/
2- Yes, it is possible to display titles at all times as well as to hide them on hover.
3- Yes, you can see an example here – https://kriesi.at/themes/enfold-2017/portfolio/masonry-portfolio-example-4-column-masonry-grid/
4- Yes. You can use image element on main page with cities such as Los Angeles, Miami, New York and link them to pages where you display certain categories. For example when you click on Los Angeles, you can choose to navigate to Los Angeles listings page and add Portfolio element to your Los Angeles page and choose to display only items that are in Los Angeles category.
5- Yes, you can delete all, either by using options in Enfold theme options or using custom CSS code. If necessary, we can provide custom CSS code 
6- We have delete Google+ recently however our demos are currently not the latest version of the theme. You can choose which social media you would like to display in “Share entry” section in Enfold theme options > Blog Layout.
7- You can disable it or choose to display as in this example – https://kriesi.at/themes/enfold-medical/2015/02/12/entry-without-preview-image/ in Enfold theme options > Blog Layout section. If you decide to create your blog posts using Advanced Layout Builder, you can create such layouts however you would need to add every information you would like to display on your post manually using ALB elements.
I hope that helps! Let us know if you have any other questions 
Regards, Yigit
Hi!
Before purchasing your theme for a new project, I have some questions.
1) Is it possible to create a landing page. This landing page should look as follows: Two columns, both columns with full image and a title on it. On the top of this landing page the logo of the company should be shown. If this is possible, what would this look like on mobile? Is it possible to configure it this way that on mobile phones the two columns are shown on top of each other?
2) When the visitor has chosen one of the two columns on the landing page, the look and feel on the specific pages afterwards should be the same but however should differ on some points, namely: – Logo in the header – The primary color should differ
Is this, easily without coding, possible with Enfold?
Thanks in advance!
Hi,
Thanks for contacting us!
1- Yes, that should be easily possible however it would be great if you could share a screenshot/mockup so we can make sure.
2- It is possible however it would require a few customization. We can gladly provide you those if you decide to purchase Enfold and start a thread on our support forum – https://kriesi.at/support/ 
I hope that helps! Let us know if you have any other questions!
Regards, Yigit
Hi, I installed the enfold theme in the “Enfold construction demo” variant. In several pages there are references to non-existent images that refer to external links and I cannot remove them.
Here codes of external links, repeated several times.
I made a question into the support forum without response.
How can I solve the problem?
Thanks in advance
Hi,
We have replied to your thread on our support forum. Let us continue there 
Regards, Yigit