688 comments found.
Bonjour. Je rencontre un problème avec le translate. j’ n’arrive pas à mettre les termes en Anglais en FRANCAIS. Un coup de main svp. Merci et bonne réception
Hi, Please create the ticket in the support site: https://sp.g5plus.net/ and tell us clearer the problem by English language(if you can). We are happy to assist you. Thanks and best regards!!
Hi.
Sticky header doesn’t work on firefox.
Hi, sorry for replied quite too late. Can you tell me exactly what url on my demo doesn’t work? Or send live url(on your website) here, i will check and let you know why. Thanks
Hi.
It is on the web that we are creating with your template not in the demo
Give this error: This site seems to use a positioning effect linked to displacement. This may not work well with asynchronous panning; See https://developer.mozilla.org/docs/Mozilla/Performance/ScrollLinkedEffects for more details and to join the discussion on related tools and features!
Hi, Please create the ticket in the support site: https://sp.g5plus.net/ and send your website account (if you can) so that we can check. Thanks and best regards!!
could you help me? when swiiching on any plug-in in the team, everything go down from fotos to sizes of Colin’s etc. What is the reason for that?
Hi, please create ticket in the support site and send your website account (if you can) so that i can take a closer look about this problem. Thanks and best regards!!
Thanks for your contact. In your case, please go to https://sp.g5plus.net/ then create topic and leave your information login there: account WordPress login, what you done before happened error…etc, our support team will check for you, don’t worry. Thanks
Hey guys, I have a very important question: How do I make all the single property links to the single property pages from the listview, gallery view and map markers to open in a new tab _blank?
Hi, thanks for your interest in the theme. If you want to open in a new tab, that are hyperlink, we can add _blank. Example gallery view, map makers are popup forms so they can’t open in a new tab. Thanks and best regards!!
I am sorry, this sentence is vague….Can I have the single property links to a single property page from listview and map markers open in a new browser tab or not? If so, how do I do that in the code?? Thanks
Hi, please create the ticket in the support site: https://sp.g5plus.net/ and tell me clearer your mean, we will find the solution for you. Thanks and best regards!!
Why? I have a license but you can simply answer this here so that everyone can benefit from it unless you don’t want that! What I mean is that when a property is listed on a search page result or a map whether it is a list view, gallery view or map view + the single property bubble o the map; I like that when the user clicks to go to the single property page to open in a new browser tab as oppose to the same browser…so that the user can simply close that newly opened page and or to simply switch tabs to see the previous page…this is the norm on all of the popular property sites like zumper and others.
Yes, i’m always support who bought my theme. If you bought it and want support here, please comment with account bought my theme. If not, go to help desk for support. What do you think if i had about 50 customers said bought my item but they don’t show any proof, and want us support them? I can’t support. Out time is limit and we have support our customers. Hope you understand me. Thanks
Hi, a while ago I bought this temple beyot and I just realized that in my country strype does not work. Is there a possibility to use another platform? or be able to link another link?
Hi, I’m so sorry about that. Please create the ticket in https://sp.g5plus.net/ and send your website account (if you can) so that we can check and fix the problem. Thanks and best regards!!
Photos are misaligned, how to fix size at 330×180? (http://prnt.sc/ptrrpt)
Hi, if you purchased the theme, please go to https://sp.g5plus.net/ and create ticket, send your website account (if you can) so that we will take a closer look and fix the problem. Thanks and best regards!!
I want to be able to type in the geographical area in the search box and have the map show the exact boundaries of that area with all available listings in it. does this template allow me to do that? I want to buy it and i am waiting for your answer. please let me know as soon as possible.
Hi, thanks for your interest in our theme. You can type the in the geographical area in the search box and the map will show that address: https://prnt.sc/pskzkx Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you. Thanks and best regards!!
Thanks for let me know. With this problem, not Opera, all browsers are the same. We fixed these issues by update ERE plugin, so you should update latest version ERE 1.9.0 to fix it. (Remember: if you customize/change my ERE files or do anything with code, please backup before update) Please do it and let me know. Any help, please go to https://sp.g5plus.net for further support. Thanks
Is it possible to sort the entire list in order of lowest value automatically?
Hi, thanks for your interest in our theme. Our theme has filters about Price, date, view in property page: https://prnt.sc/pqwgeu Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you. Thanks and best regards!!
Hello! Map not showing, https://prnt.sc/pprrl4
Hi, Please follow this guide to fix Google map: https://plugins.g5plus.net/ere/knowledge-base/google-maps-shows-error-for-development-purposes-only/ If you can’t still fix the problem, please create ticket in support site: https://sp.g5plus.net/ Thanks and best regards!!
Thanks, problem solved!
I am waiting for an answer for 3 days… awefull support
Hi, sorry very much due to replied too late at this period. My city had rain heavy and everything flood 3 days ago. Hope you sympathy with us a bit, we replying one by one now, i saw 3 authors need help on my help desk: http://prntscr.com/pkf3gt Can you tell me what is your account? I will check for now immediately. Thanks
Oh, sry man, didn’t know, i have sympathy, don’t worry.
Mine is: Title: City/province Account: Danilo Milidrag
Thanks, please follow your topic on my help desk.
Hey there We’re having serious issues here with the system emails: 1- When users register the system send admin an automated email but when the users add new property the site admin does not receive any system emails at all, plus when on the WP admin there are no red dot notifications on the “properties” on the left side bar alerting admin that there are new pending properties. we have checked everything and there are no issues and since the new user registration email comes through…
2- When a user buys a package they receive an email that looks like below but this email is NOT listed under email management at all so we can fix it and have links to our site to it, where do we find this email? Hi there, Your new package on Commercial Cannabis Business & Properties is activated! You should go check it out.
3- Why cant the package associated with the property show on the property back end page? right now you have to go to invoices tab and look for the user and associate the package to the user and property which is a headache.
4- When is the recurring payment coming? without it this script is hard to monetize people.
Hi sharam-s, Did you buy our theme? How did you check that problem? If you purchase already the theme, please create the ticket in https://sp.g5plus.net, send your website account (if you can )so that we can check and support for you. Thanks and best regards!!
Yes we bought it for our company and its paid for, what do you mean by how did you check? I am the super admin!! and the link you sent does not really work…LOL
Hi, I’m so sorry, please go to this link: https://sp.g5plus.net Because i don’t see the “purchased” tag in your username, Let us know in the support site. We are happy to assist you. Thanks and best regards!!
No response yet and it says ticket expired!!!
Hi, You started to active the theme: 26-10-2018 and support expired date: 27-04-2019 .In case your support is expired, you don’t have to buy a new license of the theme, just renew support is enough. Here’s how to do that: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support We will support your problem today. Thanks and best regards!!
Okay thanks, I have another very important question that you can answer for me right here: Say for example we have a package that has 10 listings in it and the duration is 30 days, if the user who purchased this package starts listing the 10 listings in different dates, do all those listings expire at the end of the 30 days when the package expires or do they expire after 3o days of them being posted? In short, does the clock starts for each listing in a package on the date that that specific listing starts or not? I think this is a very important technical issue that you guys need to clarify. Thanks
Sorry for replied too late. Hope you comment with your account(which bought my theme) or go to my help desk at https://sp.g5plus.net for further discussion. Thanks
Oh come on, you can answer this question here, I have the license but this question does not require support ticket. In fact this would be an excellent pre-sale question for you to clear up. So here is the question again: Say for example we have a package that has 10 listings in it and the duration is 30 days, if the user who purchased this package starts listing the 10 listings in different dates, do all those listings expire at the end of the 30 days when the package expires or do they expire after 3o days of them being posted? In short, does the clock starts for each listing in a package on the date that that specific listing starts or not? I think this is a very important technical issue that you guys need to clarify. Thanks
Thanks for your question. I answer below: When you buy a package success, clock start count down, that mean: if you bought package 30 days Expired => You have 30 days for submit, after 30 days, Expired all. My theme can define many type of package. If you bought my theme, you can go to my help desk at https://sp.g5plus.net , our support team will help you. Thanks
I send you an email 2 days ago, if you can, writte me an answer 
Hi, I’m so sorry for late reply. I just answered your email. Thanks and best regards!!
Hi there,
i have one question before purchase this theme.
Can i, instead of price, write something else?
Example, some house worth $100 000, but seller dont wont to show price, he want to write instead of price an a word, or something like “Per deal”.
Is that posible?
Hi, thanks for your interest in the theme. I’m sorry about that. Our theme doesn’t support text in price format. Thanks and best regards!!
Can you give me an mail where i can write you?
Hi, you can give me an mail to my email: g5theme01@gmail.com (Mon-Fri / 8:30am-5:30pm (GMT+7)) I’m glad to assist you. Thanks and best regards!!
Thank you, i will contact you soon.
Is it possible to customize the name of the fields in the formular or not ?
and is it possible to customize the search page ?
Thanks for your question & sorry for replied quite too late at the weekend. 1. Is it possible to customize the name of the fields in the formular or not ? => What formular you mention? please tell me more or take screenshot to easier understand 2. and is it possible to customize the search page ? => Currently, my theme have options for admin can decide what fields use for search function or not, here: - http://prntscr.com/p6kanv - http://prntscr.com/p6kaur You can check from menu Real Estate Options, here: http://prntscr.com/p6kayi Thanks
Hi, I’m having a problem with my images https://i.imgur.com/AUiXOgD.png I don’t know why this is happening.
I think it happened the moment I updated some plugins, but I don’t know.
I need the normal size when I upload a property, I’ll be grateful for your help!
Thank you so much!
Hi, didn’t you purchase the theme? We don’t support the items downloaded through Envato Elements. Thanks and best regards!!
Hello, that’s so sad to know, Can I buy the support licence only? Thank you, if not well I’m gonna cry because I am still trying to get the problem solved and I cant 
Best wishes for you!
Hi, I want to buy the theme, but I want to know if I can save the property I uploaded before to my web.
I want to be honest, It was a gift from a Friend so I dont want to lose the job I did.
Could you help me to save my propertys (45) and Install it in the official theme I will buy??
Thank you so much!
Hi, If you put your properties in our Essential Real Estate plugin of old website, you can import that properties to new website and we can help you this problem so you don’t worry about this, please. Thanks and best regard
Hi guys, i honestly love your free plugins. im thinking to get this theme. however, i have one question. does this setting is very similar with the free plugin?
Hi, thanks for your interest in the theme. Yes, Essential Real Estate is free plugin. We have included the plugin in Beyot theme so the setting in plugin of theme is similar with the free theme. Let me know if you have any problem related to the theme. Thanks and best regards!!
Hello Guys, great theme by all standard. I would love to buy it. However i have one question, is it possible to have an Android/iOS app versions of this theme so that a plugin can be used to link the two? It would be great if that is already available
Hi, thanks for your interest in the theme. Now, we don’t develop Android/iOS app for the theme. Let us know if you have some more questions related to the theme. We are happy to assist you. Thanks and best regards!!
Hello, I really like your template but I wish to use it for an event portal. I want to be sure I can customize at 100% all search form and all settings ? My idea is to be closed to the following template… www.photoin.net/WP
Hi, If you want to use Beyot to build an an event portal website. It is very time consuming to customize many element in the theme so you should use other themes. Thanks and best regards!!
Ok, thank’s… Do you have other themes with front end submission ?
Hi again, we don’t have theme as you want for an event portal website. Thanks and best regards!!
PRE SALE : - Do you offer currency & imperial-metrics switchers? - Do you offer a solution for custom datas? If yes, can we choose the display place or there is 1 global location that gets all custom datas? Thanks
Hi, thanks for your interest in our theme. Our theme supports any currency but not imperial switchers: http://prntscr.com/p0zpuz Please tell me clearer about custom datas problem so that we can consider about the solutions. Thanks and best regards!!