23241 comments found.
Hi sir, its my website caronic.com , i want to increase width little bit more. i changed . but thats gone full size… i show you your demo screenshot. how can i do same like that size. and where. please explain , its screenshot link https://paste.pics/1d7ef49590b23bd1d5aa191d9dfb0584
Hello,
You can change the possible given layout of the Theme from Appearance >> Theme Options >> General as showing in this screenshot: https://screenshot.net/1vdyefe
OR if you want to set Custom Width for your site then please make sure that you have set/selected the Body Wrapper as “Boxed” from Appearance >> Theme Options >> General and then set the Container Max Width (px) from Appearance >> Theme Options >> Skin >> Layout as per your requirements it will work for you.
It only works with and for the Boxed Layout.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 03/03/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
hi please i will like to edit the newsletter pop up i get after installing the theme, but it does not seem to be in the theme options
Hi,
Please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-
Best Regards.
My purchase Code not working, said “This code was already used in xxxxx” how can i reset or fixit ? thanks
Hello,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
I tried to duplicate a slide on revolusion slide. It seems this feature needs another licence. Should I pay extra for slider revolution licence? thanks.
Hi,
No need to pay extra, you can simply duplicate a slider using slider setting as showing in this screenshot: https://www.themepunch.com/wp-content/uploads/2018/12/duplicate-slide.jpg
Best Regards.
Hi,
How could I change the layout of Single Product Page? I want to change the pricing text, Add to card button layout and add a table below it.
Please take a look at this screenshot:
https://prnt.sc/pffw88Thanks.
Hi,
You can change the color of Add to Cart button from Appearance >> Theme Options >> Skin >> Shop as showing in this screenshot: https://screenshot.net/2lenru7
and for changing the Price color, font you have to change it using Custom CSS.
Regarding Chart/Table you can set it under Single Product Tabs by following this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000057083--22-how-to-remove-size-guide-tab-how-to-create-different-size-guide-chart-for-different-products-
Best Regards.
Thanks, can you give me the code using Custom CSS to changing the Price Color and the color of the Add to Cart Button, pls?
Hello,
For changing the Add to Cart Button Color and Text on Single Product Page, Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the color in the given code as per your requirements:
.single-product .product-summary-wrap .single_add_to_cart_button {
background-color: red !important;
border-color: yellow !important;
font-size: 20px !important;
color: skyblue !important;
}
And for changing the indicated Price color in your providing screenshot: https://prnt.sc/pffw88
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the color in the given code as per your requirements:
.single-product .woocommerce-variation-price span.price ins span.woocommerce-Price-amount.amount {
color: red !important;
}
Best Regards.
Thanks, It worked!!
Most Welcome!.. 
Hi, is there any way to set the search results page to display products with the add to cart button, as opposed to displaying the results like an ordinary post, with post author and date?
Thanks!
Also, is there any way to have all the tabs be “open” on the product pages? (eg. Description and Additional Information)
Hi,
1. Please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000059605--30-how-to-set-choose-change-search-result-page-layout-
2. Sorry to say that but this is not possible, This requires Customization.
Best Regards.
i try to activate template and i have this error Your ip address is blocked as spam!!!
Any idea how to activate the theme?
Hi,
This issue occurs when you have used the same purchase code more then 100 times, or tried to use the same code again and again, which is against Envato policy, you can only use the single license of the Theme on a single site/domain, This is Envato policy you may wish to confirm from them as well.
So please contact us via our support system with your server and site IP and also with a valid reason that why you have done it so our team will check and verify and then refresh your server IP.
Best Regards.
Do I need HTML Coding expertise to use this theme ? it dosnt seem to be mentioned or i cannot see it.
Hi,
First of all thanks for showing your interest in Porto WordPress.
No, You do not need any coding, Porto WordPress is fully Customized Theme and you can easily change anything using Drag/Drop Page Builder comes with the Theme Package.
Best Regards.
oh if no codes, then I might be able to use it,, but with some others, it seems some coding is needed for the customization but not buildign, is it the same with porto theme? do i need some coding for customization?
Hi,
If you need some extra feature/functionality which is not the part of the Theme default then it requires customization with customization coding.
Best Regards.
Hello I have an issue about the homepage So, How to use the default homepage of the demo Thank you for help me to solving this problem
i just buy the theme and set it up but i found that the front page or homepage dosent comeup and it show the text 404 not found but the menu header and footer is workHi,
Please make sure that you have set the Home Page from WP-Dashboard >> Setting >> Reading as showing in this screenshot: https://screenshot.net/0m0geaz
Hope your issue will solve and if not then please contact us via our support system with your site WP Admin Login details so we will check and solve the issue for you.
Best Regards.
Hi, If I want to have multi currency do I need to install a plugin for that to be achieved and if so which one is supported with the theme?
Hello,
Yes, you have to use a plugin, Please read and follow the instructions written in the Theme Documentation here:
https://www.portotheme.com/wordpress/porto/documentation/faq/how-to-setup-language-switcher-and-currency-switcher/
And also read this article point #6 as well:
https://smartwave.freshdesk.com/support/solutions/articles/12000057053--19-how-to-configure-setup-change-the-header-content-in-porto-wordpress
Best Regards.
Hello!
Sir, i make a header by header builder but i can’t change menu Sticky color. how can i change menu sticky color?
http://prnt.sc/pf1rf8 http://prnt.sc/pf1rglBest Regards
Hello,
You can change the Sticky Menu Color as per your requirements from Appearance >> Theme Options >> Skin >> Main Menu: https://screenshot.net/81j8pug
OR
Simply copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the color in the given code as per your requirements, It will work for you.
#header.sticky-header .main-menu>li.menu-item>a {
color: red !important;
}
Best Regards.
oh my it’s working thank you so so much!
Best Regards. have a nice day!
Most Welcome!.. 
Made a complete fresh WP install, still getting an error in WooCommerce with Variable Products (page freezes).
Uncaught TypeError: Cannot set property ‘src’ of undefined at HTMLFormElement.<anonymous> (woocommerce-theme.js?ver=5.0.1:1990) at HTMLDocument.dispatch (jquery.js?ver=1.12.4-wp:3) at HTMLDocument.r.handle (jquery.js?ver=1.12.4-wp:3) at Object.trigger (jquery.js?ver=1.12.4-wp:3) at Object.a.event.trigger (jquery-migrate.min.js?ver=1.4.1:2) at HTMLFormElement.<anonymous> (jquery.js?ver=1.12.4-wp:3) at Function.each (jquery.js?ver=1.12.4-wp:2) at a.fn.init.each (jquery.js?ver=1.12.4-wp:2) at a.fn.init.trigger (jquery.js?ver=1.12.4-wp:3) at Object.success (add-to-cart-variation.min.js?ver=3.7.0:1)
Faulty line marked in the console: links0.src = imagehref;
in https://domain.com/wp-content/themes/porto/js/woocommerce-theme.js?ver=5.0.1Hello,
Can you please contact us via our support system with your site WP Admin and Cpanel Login details so we will check and solve the issue for you.
Best Regards.
I am having an issue updating WPBakery Page Builder after updating the theme
Hi,
Please go to Porto >> Theme License and deactivate the Theme from there and then again activate the Theme with the same purchase code and then go to Appearance >> Install Plugins and update the plugins from there one by one, I am sure you will not finds this issue.
OR
You can download the latest plugin from this article as well:https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 18/07/2019. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello we are looking to buy your theme. Before buy i want to know some answers. Q1. Do you have count down timer for sale product? Q2. You habe drag and drop homepage and product page features? Q3. Do you hage product dispatch time feature we have customizable products which we want to show dispatch time for each product.? Q4. Do you have feature BUY ON AMAZON button ? Thank you
Hi,
First of all thanks for showing your interest in Porto WordPress.
1. Yes, you can easily set the Countdown Timer for Sale Products using Theme Setting.
2. Yes, Its absolutely Drag and Drop Home and Shop Page Features.
3. Sorry to say that but this is not possible using Theme Options you have to use any third-party plugin for it.
4. Yes, you can do it easily, you have to create Affiliate products and you can easily set the Button Text as well, Like here on my test site:http://hubdatasolutions.com/pearl/porto/shop2/product/aizaz/
Best Regards.
Hi Thanks for your reply. One more question. I can see you have size chart feature. But my question is our each product has different size chart. It is possible to create size chart for each product separatly?
Also it is possible to see demo admin panel and storefront porto how its work?
Hi,
Yes, you can also create different Size Charts for different products as per your requirements and sorry to say that but this is not possible to check admin panel before purchasing the Theme.
Best Regards.
Hello the theme is great thank you already but I need help for 2-3 things
I would like to change this parameter, I look but is not finding a solution, I use the theme porto.
-I would like to remove the notice counter in the products page
-I would like to display the percentage of reduction (as on pic) https://image.noelshack.com/fichiers/2019/40/2/1569950914-cxxcxcxc.png 4
thx
Hi,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Thanks.
For a customer of us (yeah I know, I did not puchased it with this account but I got license key from client) and when I try to install the Porto Functionality the site crashes during install with “ajax error” and then this two error messages:
Warning: require_once(/var/www/vhosts/domainnname.nl/staging.domainnname.nl/wp-content/plugins/porto-widgets/widgets/price_filter_list.php): failed to open stream: No such file or directory in /var/www/vhosts/domainnname.nl/staging.domainnname.nl/wp-content/plugins/porto-functionality/porto-functionality.php on line 184
Fatal error: require_once(): Failed opening required ’/var/www/vhosts/domainnname.nl/staging.domainnname.nl/wp-content/plugins/porto-widgets/widgets/price_filter_list.php’ (include_path=’.:/opt/alt/php73/usr/share/pear’) in /var/www/vhosts/domainnname.nl/staging.domainnname.nl/wp-content/plugins/porto-functionality/porto-functionality.php on line 184
it is driving me nuts and I dont know where this is comming from and no way to install this plug-in another way. When I delete it from the FTP everything is fine again.
Help would be very welcome!
Hi,
Can you please contact us via our support system with product purchased account and with purchased code and also with WP Admin and Cpanel Login details so we will check and solve the issue for you.
Best Regards.
No unfortunately I can’t. But I was able to fix the problem myself. Only got some problem with the toggle of the mobile menu, it aint working. Any ideas?
Only on Header Type one the mobile menu aint working. Also the before class of the hambuger menu is not loaded in CSS…
Hi,
Sound’s Good! That you have able to solve your issue by yourself..
And regarding your Mobile Menu issue, Please deactivate all the third party plugins and check your site after removing the server, site and browser cache, Hope your issue will solve and then again activate all the third party plugins one by one and check which one is creating an issue on your site.
Best Regards.
Hello, I found the issue regarding the mobile menu. There was an old copy in the Child theme of header_1.php. When I replaced this with the new one the menu worked again. Only this is not the menu it used to be.
The menu is a dropdown menu, and not a vertical side-menu that is pushing out from the side. Is it possible to get this back instead of this ugly dropdown menu when on mobile?
Thanks in advance
Hi,
Yes, you can change it from Appearance >> Theme Options >> Header >> Mobile Panel as per your requirements.
Best Regards.
Aah men, I searched for hours but could not find anything. Looking in the wrong place the whole time.
Thanks for the fast reply!
Hi,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
ul.products li.product-col .woocommerce-loop-product__title {
white-space: normal !important;
}
ul.product_list_widget li .product-details a, .widget ul.product_list_widget li .product-details a{
white-space: normal !important;
}
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 22/05/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi,
You can show the Categories and Description of the products as well and you have to turn it ON from Appearance >> Theme Options >> WooCommerce >> Product Archives: https://screenshot.net/q1j4oip
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 22/05/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
нет. Вы меня не поняли. title моего товара – “Снюс (жевательная смесь) ALFA Mango” Но на странице https://i.imgur.com/To96vQD.png вывода товаров я хочу написать просто : – ALFA Mango. То есть заменить title на свой текст. Но в карточке товара title оставить прежним
Hi,
Sorry to say that this is not possible with the help of Theme Options as there is no option in the theme for that so this is only possible with the help of customization and we only provide our dedicated support for the Theme Options related issues, not for customization this is beyond our limitations, Hope you can understand our limitations.
Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting our customization team.
Best Regards.
Hi,
By default, it seems like one needs to scroll down a certain distance before the sticky header appears.
Is there any way to change that distance in the settings so the sticky header appears almost instantly?
Thanks, Aldo
Hi,
Sorry to say that this is not possible with the help of Theme Options as there is no option in the theme for that so this is only possible with the help of customization and we only provide our dedicated support for the Theme Options related issues, not for customization this is beyond our limitations, Hope you can understand our limitations.
Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team.
Best Regards.
Hi, I really love your demos ! I am on Divi and would like to go on a more e-commerce theme.
One question before purchase. I run a private sale store and would like to know :
Can we customize the HomePage with Banners with a CTA on it that only Logged in users can click on ? And if not logged in a Loggin pop up trigger ? Like this private sales website : https://www.brandalley.fr/ventes-privees
Thanks & really nice job for your theme
Regards Jeremy
Hi,
First of all thanks for showing your interest in Porto WordPress.
Sorry to say that but this is not possible, You have to use any third party plugin for this functionality or this requires Customization.
Best Regards.
Hi,
Can you help me to make those text move to center-hozirontal? I used Header Builder and HTML template in Header Top layout. Please take a look at this screenshot:
https://prnt.sc/peoj6aThanks,
Hi,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
.header-wrapper header#header .header-top.header-has-center .custom-html center h6 {
margin-bottom: 0 !important;
}
Best Regards.
