386 comments found.
hello i want to removea link from url of my website its when u click on services the url added something by default like https://www.xxx.com/cleaning_services/security-guarding/.....how to remove /cleaning_services/
Hello, you can change the slug from theme admin easily.
Hello i would like to get this theme ! , do you guys do the installation or at least help with the installation ??
and this is a word press theme what is RTL ??
Thanks and what is the best hosting ?
If you face any issue we will help you to install. just open ticket after purchase. Is our theme is RTL, you can use a2hosting or siteground thank you
What happens if Cleaning Services Core plugin is not kept updated? Can it be safely deactivated or is it required?
This core plugin is need for the theme. It will good to update it. Some time we fix bug, and add new features. Thank you
Please, deactivate licence for my site. I need to activate on another site, but I get an error: {success licence active in Another Site”}
Please send email from our profile page with your purchase key. We will remove that. Thank you
what about style 2 or demo 2 ?
After you install theme, you are able to import any one of the demo. Thank you
If I purchase this theme, would you be able to do some custom work on it (and yes for an extra charge)? How do I contact you with more specific details? Thanks.
Yes, We are able to help you with extra charge.Please contact with us from our profile page.
Excellent Support!!! I recommend this template 
Just bought it. Any known issues if I import the demo content via localhost?
Ok, so here are my 2 cents:
1. Installing locally and importing the demo won’t work. The site is awfully broken. Images are in the wrong place, the whole thing is a mess.
2. Registration: I understand you’re trying to protect your work, but if the deactivation of the license doesn’t work promptly, you mess with my ability to activate it on my server. At this stage, I have no free will anymore. I’m a slave of your activation system. I would suggest either improving that, or kill it.
How and when will I have access back to my license?
About the license issue, I actually don’t have time to wait until your reply. I will buy another one and ask for a refund for my first purchase. Please, keep in mind this step can unnecessarily mess with someones time. Please, let me know if you can refund or I have to ask envato.
Please open ticket in our support system https://support.smartdatasoft.com for any support. Sunday is our weekend..thank you
Hello!!! I bought your template 2 days ago. Can you provide the PSD files of the demo pages with the theme, please? My email is: roxana@alphachannel.com.mx
Thank you 
Hello, Thank you for purchase our theme. I have send you the file via email. Thank you
Hello. Quick pre-purchase questions here. Can the estimate request form be configured to produce a result for the choices made by visitors? If so, is it possible to connect completed estimates to a 3rd party payment gateway like PayPal or Stripe so that bookings are paid for immediately? Thanks.
Sorry, it is not possible to add estimates with payment gateway right now. Currently our form send email to the owner. Thank you
Hola, ¿Como puedo traducir los servicios? Utilizo WPML Ayuda.
He conseguido traducir los servicios, gracias. El Slug Cleaning Service esta cambiado por X pero al cargar cualquier pagina en cualquier navegador la url se cambia sola al original cleaning_services. ¿Que ocurre?
Base de datos – name: URL slug: cleaning_services value: CAMBIA SOLO
You can change that from admin settings.
se cambia solo con el plugin activo wpml, en cuanto desactivas el plugin vuelve a lo configurado
Hello, Sorry to inform you that. according to our knowledge slug is not possible to change in multiple language. Strings can be but not slug. If you found any resource you can open ticket in our support system with your site information. I will forward it to our technical team to help you. Thank you
Hello, why nobody answer to my questions? I purchased the theme but it still many pages of it belongs to http://smartdata.tonytemplates.com If I click on some images for example it will take you to an that link.
Sorry for your issue you may not nice our support time at he time of open ticket. Sunday is our weekend. We will answer your ticket Monday first hours.
Thank you
I just purchased How can I modify the default theme logo to have different name? Do you provide source files for this?
Do you provide the layered PSD files of the demo pages with the theme? Thank you
Yes we provide psd . After purchase just send me a email. I will send you the psd download link. Thank you
I just purchased the theme. Would love to get PSD Files to work on. Please send to paulc@onewavedesigns.com Thank you
I just send you the psd files. Thank you
HI, the PSD you sent is only for your DEMO 2 Page at https://smartdata.tonytemplates.com/cleaning-service/demo2/
Do you also have the PSD for the DEMO 1 page at http://smartdata.tonytemplates.com/cleaning-service/?
Thank you,
I have send you the psd via email. Thank you
Are the images with the theme royalty free to use?
Can you I get a response please to my question?
We are sorry for late. Sunday is our weekend. We suggest user to change demo images for better seo and branding. Those image can use demo site . Thank you
Yes for SEO I understand but the images can be used if we want to use as is then is good as we only want to put the site up fast and buy traffic. Maybe look at later for enhanced SEO. Thanks
I installed the theme and then installed the demo content I can no longer click on the home page without getting this error https://snag.gy/Iz8xFS.jpg I can how go to admin and then navigate to home page and other pages fine without getting error. Also I can set permalinks from Post name to plain and the root domain name works fine.
I also notice that it says developer local mode enabled. I have no idea why this is not being worked on in local mode. https://snag.gy/JFCiZu.jpg
Please open ticket in our support system https://support.smartdatasoft.com we will investigate that. Can you check your php version is above 5.6+ and memory limit at least 256mb
We are fine with those limits. I just created the ticket.
Hello when i tried to install demo data i have this message “error 500” Plz can you help me
Will you please open ticket in our support system. We will investigate what is the issue behind 500. There are some known issue may occur 1) Php version must need 7.2 bellow or equal 2) memory limit 256mb min 3) Post max size 32mb 4) Execution time 300
If above solution do not work for you . Please open a ticket in our support system with your site information. We will investigate that.
Thank you
we wait and app it would be perfect…
Not sure what you mean. We have no plane to build mobile app for it. Thank you
Hi, I can’t find how to change text “Final Cost” in Calculator page, and also how to change the currency sign (by default is $) of calculated amount.
Please open ticket in our support system our support team will help you. Thank you
I AM trying to change the logo someone knows how it is done?
Please check WordPress admin there is theme admin panel from where you can change the logo. You can open ticket in our support system for any issue. Thank you
Hello, I’m trying to change the Font color of the titles on the Slick Slider, where can I change them? as I only see the option to change the color for the smaller title. Thank you
Please open ticket in our support system https://support.smartdatasoft.com
