4615 comments found.
Hey there! Quick question…I’m looking to have the homepage where the user can search ONLY by Postal Code / City and then they get ALL results for that location. From there they can filter by category etc. Is this possible with this theme? Thanks!
Hello,
We don’t the demo page. You need to make it. You can use our search form and result page ( listing or map ) You can also set up the listing or map page as home page.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Can we add a bookmark or love button to posts and/or listing pages so as to make it easier for our users to create their own bucket list before their visit their favorite places?
Or is this an elementor premium feature that we can use?
Hello,
There is a save / favorite button on listings. But no posts. You can find listing header buttons.
For more details, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
is there anyone answering the support tickets?
Hello,
We are sorry for the delay due to a weekend off. Please be patient on Monday. Monday is extremely busy.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
hello, I had the same problem, quotas set on the google plateforme may help you. This is not the best solution but this will avoid to pay anything
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
It’s not a problem to fix and It doesn’t help us. We don’t get any profit from it.
Google Maps is the best map in the world. That’s why we are using it.
There are a few new maps which they don’t charge. But they will charge when they have enough clients in the future. some of them already started charging. If changing maps is a simple work, it’d already made it. But it’s not that simple. Once again, google maps is the best so far and more features than others.
As we already recommended to you, please post your questions & problems on our support site. Everybody is using support site. It’s fair for everyone.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
? I Totally don’t understand what you are writing …. I was just telling my opinon about the post before mine … why are you telling me to contact the support ?
We are sorry about that. But this is not for forum or support. It’s for presale questions.
Hello, I’m having a problem with Google Maps geolocation API. After the new pricing model for Google Maps API usage my Javo Map returns lots of calls. This means that with my over 600 poiters on map, the Google Cloud’s billing skyrocketed. This is because the plugin uses the geolocation and not the coordinates that I put during the creation for find the place. Is there a way for don’t pay this much or I must find another plugin that don’t call the geolocation API this much?
Thanks
Hello,
First of all, have you purchased our theme. I can’t see the purchased badge. If you are assisting your client or friend, please ask them to contact our support team.
We don’t think they charge a lot if you don’ have traffic. It’s all related to Google map payment. You should talk to Google Support team.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Are you even supporting this theme anymore? There are even some of your demos that are completely jacked up. https://jd-4.wpjavo.com/theme/groups/gone-in-60-seconds/
Hello,
We are supporting this theme. That’s a header setting issue. We will fix it soon.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi may i know can this theme use to build the college searching listing? In the detail page will got those college info and the course that they offer with. like this sample https://studymalaysia.com/where/profile.php?code=ucsi
In this theme, the detail page i can fully customize by adding some new field? Can i do on the admin side if i want to add the new college which mean everything got any college i will add by myself
Hello,
Please check your previous reply. We have answered.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I have given the google map api. Map not working in javo directory theme. It shows an error message “Sorry! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.” My website url: http://indianofr.com/
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
This issue is from Google Map API. Please check the API key.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi may i know can this theme use to build the college searching listing? In the detail page will got those college info and the course that they offer with. like this sample https://studymalaysia.com/where/profile.php?code=ucsi
In this theme, the detail page i can fully customize by adding some new field? Can i do on the admin side if i want to add the new college which mean everything got any college i will add by myself
Hello,
It seems to be fine. But it’s all different from your details. Please have a look at our demo to see if it’s fit to your project. If you have any advanced options, you need to hire someone or work on it by yourself. You can also talk to our developers. Check the link on this comment.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi Rob,
So this theme can use to build college listing? Or u guyd got any college listing website that build using this theme. The important is the detail page of tbe college can be customizeWe don’t have any demo sites for it. It’s more directory sites. However, our staff had an experience to make a college course directory. It’s different one and he had to customize a lot. If you want to customize it, you should talk to Jason. Please check the link of customization & Premium Service.
Thank you,
Rob
Hello How can I get reply from them ?
I did not reply from them
*did not get response
now I am facing on issue for google map result list . and filter does not work .
Hello,
You posted your ticket 30 min ago.
Please check that our response time. It is mostly within 24 hours. It can be delayed due to tech issues or heavy workload.
Our support team is all sleeping at this moment. Please be patient and wait for theirs response.
Thank you,
Rob
why am I getting issue ?
you stated you have fixed google js conflict that is not true
on local host , it is fine , but on my server , never work
Please post your issues on our support site.
We didn’t have any issues with Google Maps. You added a wrong Google API key and it’s not working. If local host works and your server has an issue. Then you should check the server configuration.
Please make sure that this forum is not for support. Please post your tickets on our support team.
Thank you,
Rob
Presales question: Is it possible to edit the page that displays the users saved listings? I need to be able to display things like name, address and phone number so users can contact listings without having to go back into each individual listing page again to get contact details. Thanks
Hello,
We don’t have the options to change it. It’s an advanced option to show fields what you only want to show. You need to customize it. If you want to hire our developers, please see the below link on this comment.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Does this support different listing types (Events, Places, Jobs, Etc)?
Hello,
Unfortunately, it’s not supporting Jobs.
Thank you,
Rob
Some months ago I tried to install the v4 but there is a problem with elementor Page builder and yoast seo premium plugin. When we are in settings some functions create conflict with each other and as a result there is problem and a kind of malfunction within the newest version of the template. Please let me know if this bug have been resolved until now with your constant updates here 
Hello,
It has been solved. You can also disable pagebuilder option in Yoast. But the new version will be fine.
If you still have the problem, please contact our support team.
Thank you,
Rob
Actually I remember that you had told me then that by disabling the page builder the problem had been solved. But I am asking you again now, because I am about to update the v4 in a month and I want everything will be fine. I use the yoast seo premium plugin in my site and I am not in the mood to have the same problem when I update the template. I can send a message to the yoast plugin or to the elementor support teams but I suppose now it will not be necessary by reading your answer to my question here! In any case please take this into consideration
Best regards,
Hello,
It’s fine. We didn’t hear anything from our clients about Yoast yet.
The best way for you is by contacting our support team if you have more questions. As you may know, this forum is not for support issues.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Question: Is there a way to export the Listings sections only into a Excel sheet?
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Unfortunately, there is no option for it. You should find a plugin for it. We have heard that WP all export plugin works fine.
If you have any questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Pre-purchase questions. I don’t see that it’s possible to charge different prices for listings. I’d like, for example, Free, $10, $50, etc. and be able to have a listing duration. Also, how long will the special pricing be available? <ducking>
Hello,
Please have a look at this addon. It’s an event period you can get this addon.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Few questions on this theme. I don’t mind using the Free Woocommerce payment gateway to handle recurring subscriptions if your theme reminds people their subscription is about to expire or let’s me order let’s say a yearly package. If you support Paypal and I don;’t need to use their recurring subscriptions that works also. Only other questions are can I add extra URL fields for a business owner to possibly use for let’s say showing their other locations or linking back to their yelp order button for a restaurant? Lastly, adding the ability to book appointments possibly via a third party app thru Webba? Do let me know ASAP.
Hello,
For subscription, you need to have WC subscription plugin. lava payment addon works with it. We are not sure about Webba plugin. We didn’t work on compatibility.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi,
I am thinking about purchasing this theme. It seems pretty awesome. Great job! I just want to check before if Ajax Search and Social addons are included in the theme or I have to buy them as an extra. Which plugins/addons are included? Is there any to place events in the map and search box?
Thanks for your help!
Hello,
Please have a look at this notice. ( https://intro.wpjavo.com/theme/jd/addons/ ) Unfortunately, we don’t have events. You need to see our demo and you need to customize it. If you need to hire someone, you can still talk to our developers. Please see the link on this comment.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Yes, I checked that page but I am not sure which functions are included in the default theme and which are not. Are they listed anywhere? I already contacted customization service as you suggest and I am waiting for the answer, thanks for this.
Could you please confirm that all the addons listed in the attached link (https://intro.wpjavo.com/theme/jd/addons/) are not included in the theme and should be payed as an extra? Is there not a pack? Kind regards,
Please have a look again. It’s clearly written the list of basic package. These will be included.
Thank you,
Rob
What’s the price of your addons please
Hello,
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, as an old user of previous versions what is the cost of having to update to Version 4? I read on Javo page it says 70% off for older users.
1. what is the cost to move to version 4 with the 70% 0ff coupon? Which specific plugins are offered at this discount?
2. will you still be properly supporting previous version users? If so for how long? And why Isnt updating to version 4 free for existing users?
3. In version 4 is there still an option to claim a listing?
Thanks
Hello,
We only do maintanence update for the old version. Most of our clients are using v4. It has been quite long.
Yes, it has the claim option and it will be also improved in near future by lava code team.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Thanks, but the link does not tell me how much the cost is for the basic addons if you already have a previous license. Personally .I think its pretty awful that existing users have to pay again just because you have updated the product. This happened when we moved from version 2 to 3 and now again from version 3 to 4
If you have the license, we can assist you. Please contact us via email with your account email in lava code. Please understand if our response can be a little bit delayed due to a weekend.
Javothemes@gmail.comHello, Your demos are currenty not working …
Hello,
Thank you for the report. It was shortly not working and working now.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
