8686 comments found.
Is there any way to customize menu functions for individual pages? For example I want a sticky menu for my product pages so I can have a call-to-action button constantly showing while they’re scrolling but don’t want a sticky menu for any of my other pages.
Hi michael91brandon! No sorry this is not an admin option, in a normal website the menu is consistent across pages (this is a best practise). If this is vital for you, we have a code hook: https://support.undsgn.com/hc/en-us/articles/360001066858
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
i have expired support but i thought i’d share something that is happening with my build query on isotope module using posts element. i’ve select product from post types – post count all – order by date and when i try to type in specific categories or tags or individual posts/pages type or author where it says click here and start typing, the little loading icon gif shows but none of my categories or tags appear. even if i know the name of my tags/categories and input them the moment i change focus on that text input my text disappears. i’m using latest chrome and also tried latest firefox with same results. any suggestions you may have are welcomed! thank you.
Hi brandora! First of all you need to type in the Taxonomy field when you are using Portfolio or Products (since these are Posts Type): https://undsgn.d.pr/nXO5E5
If the problem persist can be only related to a Memory Limit issue of the installation. To fix you can extend your Memory Limit or insert manually, locate to code and add “tax_query:37,91” where 37 and 91 are the hypothetical ID of two taxonomies.
Thank you for the quick response. yes i dont know how i didnt notice this Taxonomies (portfolios, proudcts) it’s right there. i just kept trying categories and tags as i assumed those would work as well since there are tags and categories in those other post types. i should read more carefully!
Hi brandora and thank you for confirming! 
Hi, When I want to display products on a page based on category I can only set “columns”. Then all the products are displayed in “one” row. Is it possible to set the amount of rows?
Hi AveroAB! We’re sorry but it’s not easy to understand what you refer, in our demo we have any kind of product page… Can you please show your page to understand the layout?
Sorry, In the pagekbuilder on a page. When I press “add element”, I choose Woocommerce category and the “product category” element. This makes the products display in “one” single row. Is there a possibility to display in many rows. I can only change “columns” in the element.
Question 2: I like the Shop Grid. It displays All my categories in the top. Is there a way to exclude certain categories? When I try to write certain categories in the Build Query nothing happens?
Hi AveroAB! 1. If you use these modules products are displayed in a carousel, if you need a grid you need to insert a Posts module and set the query to Products (ex: https://support.undsgn.com/hc/en-us/articles/213456809#&gid=1&pid=6). 2. You need to use the taxonomy field for products (not the category), taxonomy are categories but for CPT, you can also check the note: https://undsgn.d.pr/YeCJ3Q
We hope this helps!
Hey Uncode Team,
I know my support expired, but I only have one tiny question and hope you’ll help me anyways: when using the post module I can show the post-category as one of the options. In the additional options it gives me the possipility to show an Icon for the post-category. Where can i setup an Icon for categories? Hope you can help!
Hi studioBONSEI! No sorry the icon is not for the category, the icon is for the thumbnails (all the same), for example if you want to add a ”+” as for our demo visible when you over the thumbnails. To set this please go in the Block tab and scroll down, you will see the icon selector option. Let us know if this helps!
Thanks! but that’s not exactly what i meant. In the category options for the module there is a selector for “Display icon (when available)”. But it does nothing, even if i have selected an Icon for the Block – so I thought there is another option for a category Icon?
https://imgur.com/a/3KqvTRgI found a filter within your documentation, but can’t really understand how that works:
/** *- Display icons on categories
- @return bool *
Hi studioBONSEI! Icons are not available when you have categories over as you for your example, this is why there is “when available”. In a few words, you can see them when you have the simple layout (not over the media).
Really sorry to bother you again – but that doesn’t seem to do anything. I can set up the block icon (plus) no matter where i put the category.
Can you explain what the “Display icons on categories” filter is for in my last post?
The option you refer is this one: https://undsgn.d.pr/CvDpcG
OHHH ok! now i get it! it seems to be only working with posts, not with portfolio items 
Thanks for your help and patience!
Thank you for confirming! 
This theme and demos look insane! Curious if there’s a link to see the new Slide Scroll (want to check on iPhone) How customizable are the mobile menu styles? Do demo imports come with images?
Hi thewebstylist and thank you for interest!
You just need to visit one of the Slides Scroll demos with your phone (plus consider and option to disable on mobile), ex:
https://undsgn.com/uncode/homepages/creative-director/
https://undsgn.com/uncode/homepages/portfolio-developer/
https://undsgn.com/uncode/homepages/blog-impact/
You have the mobile menu variations you see in our demo. no when you import Demo Contents you have placeholder images: https://support.undsgn.com/hc/en-us/articles/214001065#&gid=1&pid=2
Hi, how can I add slider demos? (Does this theme include demos for sliders?)
Hi klesti-oxa! When you import Demo Contents also the sliders are installed. Did you imported and you got some problems?
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi. I´ve got two questions: 1. Items before footer section are not aligned. http://www.civecsa.com/ 2. How can I hide the path (ie. home/areas temáticas) http://www.civecsa.com/areas-tematicas/
Hi alezinhocarioca! 1. This is a Masonry you should use the FitRowe option: https://undsgn.d.pr/4yoReN
2. If you refer to this element ( https://undsgn.d.pr/4wVFpk ) is named “Breadcrumb” and can be deactivated from Theme Options > Page > Content > Breadcrumb.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Last pre-purchase question: Am I be able to import just the demo pages I want to work from, or do I have to import all the content to use the builder?
Thanks!
Also, what is the size of the zip file I would need to upload the theme and all the demo content?
I use godaddy for hosting and want to make sure I have enough space to accommodate.
Hi Laura_Gabbert! You have the Selective Import option to install only the layouts you need: https://support.undsgn.com/hc/en-us/articles/214001065#&gid=1&pid=3
The theme size is just 11MB.
Not sure if this is an issue, but if I have a gallery created with more than about 30 images in the gallery, it doesn’t work when you try to add more images later on. It allows you to select a new image to add, you click OK, yet it never gets added to the media listed within that gallery.
Just thought you should know this.
Hi Imagesofdorset! There are no limits in Uncode that block you at 30 images… for example in our demo we have the showcase page that is created with a gallery and there are about 2000+ images: https://undsgn.com/uncode/showcase/
This seems an error with Memory Limit or server performances, unfortunately without check this installation I cannot help more from here. If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Why no updates since June?
Hi JeffreySummers! 4 months for a top seller themes and when it comes to web development are really not too much (we can say that it is the minimum of the time necessary for the realisation of some features). Considering that some of our competitors updates one or two times in a year… Anyway, next update is planned soon.
Pre-purchase question:
Do you have a prebuilt page for a resume where I could list skills and work history? If not, would support be willing to guide me in creating a simple one?
Hi Laura_Gabbert and thank you for interest!
This is the most similar page I can think of, anyway, thanks to the Page Builder you can create any page you need: https://undsgn.com/uncode/pages/about-simple/
Moreover, there is also the Wireframe tool with over 400 pre-designed sections ready to be combined, please have a check: https://undsgn.com/uncode/wireframes/
Anyway, if you need guidance we have a dedicates Support Team you can ask for support: https://support.undsgn.com/hc/en-us
Ok, thanks!
Hi Guys,
I am a long term user of this incredible theme, but I have some thoughts on some features I would like you to consider for future updates.
Where could I send these to?
Many thanks and just wondered if an update of any kind was on its way?
Dan
Hi Imagesofdorset, thank you for appreciate and for taking time on this! You can send your considerations here: https://support.undsgn.com/hc/en-us/articles/213714949
Hello, we are using your template and have some questions, is there a way to structure a shop page different than a shop archive page? Having two different custom designs? Thank you.
Hi danidub and thank you for interest! Not sure to understand the first question. Anyway you can define a custom layout for the shop archive page (with the Page Builder) but it’s the same for all the categories (what is different are text, products and possible background image).
Great thank you.
Thank you for confirming!
Hi guys, last question before I buy two licenses of Uncode. I need to create custom categroy pages for post categories, but I cannot find this option in the theme options. Am I blind? Thanks for a short message if this is possible. Have a good day.
Hi tomathen and thank you for interest! In Uncode you can use the Page Builder to create category pages… basically it’s the same setup of our demo, please find here more info: https://support.undsgn.com/hc/en-us/articles/213459529 – https://support.undsgn.com/hc/en-us/articles/213459549
You can also check this video (it’s the old UI but the functionalities are basically the same): https://support.undsgn.com/hc/en-us/articles/214006505
Note that with this method you can define a custom header and layout for category pages but it’s the same for all (even if the contents and images are different).
This is the script: https://owlcarousel2.github.io/OwlCarousel2/demos/mousewheel.html, but on your theme is not working. Which is the problem please?
Hi dennyno! First of all you need also to include another plugin as for the OwlCarousel documentation, if you have add this plugin probably you inserted some error or you are not calling the code in the right moment (Uncode uses this plugin in advanced ways…). Unfortunately, without looking at the code, I can’t tell you what you did wrong.
Hello, I got this code:
/*mousewheel*/
jQuery.getScript('//cdnjs.cloudflare.com/ajax/libs/jquery-mousewheel/3.1.13/jquery.mousewheel.js');
/*scroll home owl*/
var owl = jQuery('.carosello-settori-home .owl-carousel');
owl.owlCarousel();
owl.on('mousewheel', '.owl-stage', function(e) {
var curr = $(this);
if (e.deltaY > 0) {
curr.trigger('next.owl');
} else {
curr.trigger('prev.owl');
}
e.preventDefault();
});
Hi dennyno! It’s not easy to help without see how you implemented this code. Please note that the suggested code is the basic implementation of the mousewheel and I don’t think you can add properties just adding this code if the carousel is previously already instantiated from Uncode main JavaScript code. In few words you should extend our code since the carousel object is already created.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation: https://support.undsgn.com/hc
Hello, I opened a ticket and also offered to pay for customisation. Thanks.
So sad is not possible to enable these features in an easy way
Hi dennyno! Current popular themes are quite advanced, they have complex JavaScript files. Item customisations are not part of the support services (otherwise authors will be something like freelancers for the modest price of the theme), here you can find our suggestion for custom work: https://support.undsgn.com/hc/en-us/articles/115000555209
If something simple the support will help.
Hello.. Can we create a horizontal menu at bottom?
Hi hhhchamps! Do you refer at the bottom of the header? Anyway it’s not an option unless you apply some custom codes.
Actually I want the menu floating at the bottom of the website.
I’m sorry but all the available options are showed in the demos, you need custom code to create this.
Do you provide customization and if yes, what is the charges?
No this is not a service we offer, please find here our suggestions: https://support.undsgn.com/hc/en-us/articles/115000555209
Hi,
can I disable the “scrolling-to-anchor/section-name” feature on mobile ?
I have a link like this: http://www.mydomain.de/#sectionname
This is a nice feature in Desktop View, but not on a Smartphone, because its a longer page and it tooks too long if the last section of the page is the target.
What i want. Desktop / tablet the animated scrolling to the target. On Smartphone direct “jump” to the anchor/section name. Is this possible ?
Hello!
I’m afraid you are talking about a native feature of browsers, not a feature of Uncode. It would be better if you provided the real url to better assist you though. Please, please submit a ticket in our Help Center so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi, i cant give you a link or access to the Website. (Still Development and for a customer).
Try this link: https://undsgn.com/uncode/features/one-page-scroll/#section-five
If you open this. There is a litte scroll down to the section animation.
Under Page Options Scroll Type is none. The rows only got section namens.
On Desktop ist Scroll Animation is fine for us. On Mobile we dont want that animation. We want that the page jumps to the right section instead.
Hi adfreak! No sorry there is not an option to disable smooth scroll only for mobile, the scroll is consistent across devices. In case you can send us a feature request from here: https://support.undsgn.com/hc/en-us/articles/213714949
Hi there, just a question.
Can this theme create a similar layout to this first page?
http://preview.themeforest.net/item/psychology-help-medical-wordpress-theme-for-psychologist-and-mental-therapy/full_screen_preview/15985816?_ga=2.211244183.367035420.1570567175-1223069358.1561032385Regards
Hi nubian58! Do you refer to this? https://undsgn.d.pr/SYUGb4 In case please remove the frames with the X and copy again the link (actually points to the generic homepage).
Hi there, thanks for getting back to me. I was referring to rebuilding the whole of the first page using your theme. I only want to attempt at building this first page as in everything, scrolling all the way down.
https://psychology-help.cmsmasters.net/Your theme is something else in my books, its clean and tight. If the first page can be built I would be a happy man. Can your theme build it anywhere close? Even close would do because I love your theme?
Hello!
Please, take a look among our demo pages and in our showcase: https://undsgn.com/uncode/showcase/ I think you’ll find things very similar to the site you are referring to that doesn’t have any particular feature impossible to replicate by Uncode… but maybe am I missing something? Do you see any particular feature not available in the demo pages? Let me know please.
Best
Hi, is there a way to move the add to cart button outside of the product picture at all?
Hello!
I’m sorry, that’s not an option available among the Page Builder settings, so the only way, I’m afraid, it is some custom CSS. Anyway, if you need further support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Could you just let me know what files I need to modify please? I’m using the isotope post module in masonry.
Hello, the only way at the moment is to edit uncode/partials/elements.php by moving this portion of code downwards: https://undsgn.d.pr/D0Pdud
Unfortunately that file isn’t a template file, so you can’t replace it through a child theme: you have to edit the file in the parent theme directly or copy/paste the function uncode_create_single_block(), which the code above belogs to, into your child theme and edit it as you prefer.
For further support, let me reming you that we have a completely dedicated support team, just submit a ticket to https://support.undsgn.com/hc
Thank you, best
Hi,
can you tell which german market Plugin is better for this? German Market or Germanized.
I read that some themes dont show the additional informations from this plugins?
Greetings from germany
Hi adfreak! From what I can see after a search in our support Help Center we have users that use both. Remember to deactivate the Add to Cart with Ajax option in WooCommerce settings since this can create the issue you refer.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
