8665 comments found.
Trying to do manual update but Visual composer clipboard is package with version – WPBakery Page Builder (Visual Composer) Clipboard 4.5.5
Admin keeps saying I need to update to version – WPBakery Page Builder (Visual Composer) Clipboard 4.5.5.1
How can I get the 4.5.5.1 version?
Thanks in advance!
Hi! If your installation is registered you can just update with a single click in the Uncode > Plugins. If something is not working for you please upload at least a screenshot so we can understand the possible problem.
it is registered but I get an error when updating via admin, which is why im manually updating.
here’s the AdminUpdateNotice:
[ Updating Plugin: WPBakery Page Builder (Visual Composer) Clipboard Downloading update from https://api.undsgn.com/downloads/uncode/plugins/vc-clipboard/vc_clipboard.zip…
Download failed. Forbidden ]
here’s a mobile screenshot showing theme is registered.
https://www.dropbox.com/s/pb2cy85cnzhsxa3/IMG_8906.PNG?dl=0not sure why it’s forbidden but I have no problem updating manually.
thanks in advance
Hi freshDesyns! I’m sorry but we don’t have other user reporting the same, please send a private message from our profile page so at least we can send you the updated version: https://themeforest.net/user/undsgn
Hey, thanks for your message. I de-registered the theme then reactivated it. Then I was able to update via admin.
thanks again!
Hi freshDesyns and thank you for confirming! 
Hello, I just purchased the theme and started editing its content, however I cannot seem to find the “Frontend Editor” or at least how to activate it. Is it me being clueless and sleepy or just I haven’t spent enough time to get familiar with the theme? Regards,
Hi! The Frontend should work out of the box, try to verify if you deactivated for some reasons in WPBakery Role settings. Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
hi. just updated to newest ver. Frontend editor not works..: https://prnt.sc/plkpa2
Hi! Unfortunately without a check to your site we cannot say because it’s not working for you, other users are not reporting this (otherwise here you should see thousand of similar reports). Be sure to not have modifications or extra plugins that can create issue. I see that you are using Cloudflare, so be sure to have flushed all the Cloudflare cache to be sure you are using the new files and not the cached ones. Otherwise, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
cloudflare guilty was 2% 
problem solved by clearing browsers cache .. works perfect now.
Hi dariusju and thank you for confirming!
Hello, I have a valid licence for a single site, and I Cannot register it with my purchase code. I am sure it’s the only website whith the unique code. So there is something wrong. I don’t want to spend more money on renewing the support, I think that is dishonest for something I already paid. sorry, please help us with activating the licence code on our website. When trying to deregegister the code on the brainstormforce website, it still doesn’t work trying to activate it again. Please contact me @ info@buro86.be to solve this problem.
Hi buro86! I don’t understand why you say there is something dishonest, nobody is doing something wrong. If you have a message that says that “You have exceeded the maximum number of activations permitted for a single Purchase Code.” is because you have installed Uncode too many times. Anyway, as for documentation, you just need to send a message from this form, communicate the Purchase Code and we’ll unlock for you (it’s necessary you write from this form so we can verify that the request comes from the same users that bought the theme): https://themeforest.net/user/undsgn
We will do this, thank you for understanding!
Thank you for confirming!
Hi, i can’t change the custom fields in single portfolio page.§ If I’m going to modify or remove the custom fields after saved the value come back.
Let me know. Regards Jacopo
Hi resetinformatica! I think that you don’t have to use the custom fields but the Portfolio Details in the Page Options, please find the info you need in our doc: https://support.undsgn.com/hc/en-us/articles/214002865#&gid=1&pid=2
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Thank you very much, not see that!
Thank you for confirming Jacopo!
Accordion removed from WPBakery?
Hi frontsoftware! Mmm no: https://undsgn.d.pr/3f508Y
Please remember that as for documentation you cannot insert tabs or accordion in an inner row: https://support.undsgn.com/hc/en-us/articles/115004228485
Anyway we remind again, that if you need support is offered in our Help Center, there we have a completely dedicated support team! Thank you! https://support.undsgn.com/hc
Hello, do you know how it could be done so that an embedded video of twitch appears on a page one day and at a certain time and after that time an image or other content appears?
Hi celediaztristan! Not sure what is “twitch” but it seems you need some custom codes or extensions, I tested this one few years ago and worked fine to define time dependent contents: https://codecanyon.net/item/time-based-content-for-visual-composer/19211798
Sorry of Twitch or youtube live!
Thanks for the input, I will try it
Ok thank you for confirming!
Hi, I have a small issue with section scroll down button. I setted up a section on footer and linked in the header. The web page is full of portfolio content and i’d like to have a faster animation of the scroll down effect. Now its too slow. How can I set up the time of the animation? Thanks in advance
Hi pascal89! In Theme Options > Extra you can adjust the ScrollTo speed (remember that is for all the site): https://support.undsgn.com/hc/en-us/articles/360001061837
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi I want to add 2 custom buttons in top header on right side, just above social icons. Any suggestions?
Hi frontsoftware! Please follow this link at the “Call To Action Menu” part: https://support.undsgn.com/hc/en-us/articles/213457169
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Perfect, how can I change button size? activated the css class, what to add as correct code?
You can use “btn-xl” or “btn-lg”. PS: please use the official Help Center for support request since there is a dedicated support team at your disposal, thank you!
Hello I have two questions. Is compatible with buddy press (I need forum on my site)? 2: Is there and HTML version(...with html css javascript and php files)?
Hi ORDINARYMEDIA and thank you for interest!
Yes it’s compatible even if Uncode doens’t apply any special style for Buddy Press.
No sorry there is not an HTML version, Uncode is only WP.
I want to have to a forum when only logged in member can see the posts. Is there any recommendations / plugins for this function. note,I am not a big coder.
Hi ORDINARYMEDIA! Yes as told you can use Buddy Press but you don’t have special Uncode customisations, it’s default Buddy Press. Some users used also bbPress.
Updating yestarday the theme I had this error and I can’t see the blog page and any entraces.
Fatal error: Uncaught ArgumentCountError: Too few arguments to function uncode_remove_empty_widget_titles(), 1 passed in /home/marybol2/public_html/wp-includes/class-wp-hook.php on line 286 and exactly 3 expected in /home/marybol2/public_html/wp-content/themes/uncode/core/inc/main.php:1129 Stack trace: #0 /home/marybol2/public_html/wp-includes/class-wp-hook.php(286): uncode_remove_empty_widget_titles(’’) #1 /home/marybol2/public_html/wp-includes/plugin.php(208): WP_Hook->apply_filters(’’, Array) #2 /home/marybol2/public_html/wp-content/plugins/mailchimp-for-wp/includes/forms/class-widget.php(56): apply_filters(‘widget_title’, false) #3 /home/marybol2/public_html/wp-includes/class-wp-widget.php(378): MC4WP_Form_Widget->widget(Array, Array) #4 /home/marybol2/public_html/wp-includes/widgets.php(770): WP_Widget->display_callback(Array, Array) #5 /home/marybol2/public_html/wp-content/themes/uncode/index.php(292): dynamic_sidebar(‘sidebar-145470’) #6 /home/marybol2/public_html/wp-includes/template-loader.php(78): include(’/home in /home/marybol2/public_html/wp-content/themes/uncode/core/inc/main.php on line 1129 El sitio está experimentando dificultades técnicas.
Notice: ob_end_flush(): failed to send buffer of zlib output compression (0) in /home/marybol2/public_html/wp-includes/functions.php on line 4344
Notice: ob_end_flush(): failed to send buffer of zlib output compression (0) in /home/marybol2/public_html/wp-content/plugins/really-simple-ssl/class-mixed-content-fixer.php on line 111
Hi ivanazabal! This error is caused by extra plugins (widgets) you have that are not compliant with the WordPress codes standard, you see this error from this update since we introduced some options for the widgets (but our code is compliant with the standards while one of your plugins not). Anyway, we have the fix, but please ask for support with an account that bought the theme.
thank you. I found the error with the mailchimp widget.
Solved, thank you very much for the attention
Hi ivanazabal and thank you for confirming, anyway from the next update we’ll introduce a change to support also widgets that are coded not following the standard so you can reactive.
Lightbox video won’t play on iPad. On my PC, click the lightbox to play the video. And when I touch on my iPhone, it plays. But it doesn’t work on the iPad. Please tell me the solution.
Hi ryukyungsik! We are sorry but we don’t have other users reporting this so without a check to your site we cannot tell you the solution. If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
HI there,
Is there any way to create a two product column grid on Mobile for the Woocommerce store?
This is code that does similar from another theme:
ul.products li.product { width: 46.411765%; float: left; margin-right: 5.8823529412%; }
ul.products li.product:nth-of-type( 2n ) { margin-right: 0; }
@media ( min-width: 768px ) { ul.products li.product:nth-of-type( 2n ) { margin-right: 5.8823529412%; } }
Hi Probeauty2016! Are you using the classic WooCommerce template or you created with the Posts module and the Content Block method (in case there are admin options), can you please show us your page so we can create a code for you?
Otherwise, if you need prefer private support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
I’m happy to have it posted here – Hopefully it’ll help someone else if we can figure it out.
Here’s my page: https://dermapenworld.co.nz/shop/
This is just the classic Woocommerce template using some Uncode Theme Options.
Hi Probeauty2016! I understand that you are happy to post here, but this is not the place for support. If you need support there is a dedicated Help Center and we think that it is also correct that only users with a valid license can enjoy the benefits of the support, while this wall is also usable by those who have pirated versions. So we invite you to use the Help Center from here on. Try to use this code:
@media (max-width: 559px){.post-type-archive-product.woocommerce div.product{
width: 50% !important;
}
}
Hi, I love your theme, I’m looking to use it to develop my advertising portfolio. I have a couple of questions.
1. Am I able to use HTML animations: such as google dynamic banner ads on the portfolio, will the animation play?
Im really liked the portfolio carrousel, and I was wondering if I can use video in the thumbnail instead of an image?
Thanks!
Hi naninha17 and thank you for interest!
If you use the layout of the native portfolio you will be NOT able but if you build your portfolio pages with the Page Builder mode you can inset also HTML fragments and so Google Dynamic banner ADS, ex: https://undsgn.com/uncode/portfolio/centered-custom-one/
https://undsgn.com/uncode/portfolio/centered-custom-two/
https://undsgn.com/uncode/portfolio/sidebar-custom-one/
https://undsgn.com/uncode/portfolio/sidebar-custom-two/
Thanks for the reply, But I was also wondering if I can use videos on the portfolio thumbnails instead of images? Such as with the Carrousel portfolio, can I use videos instead of the static images?
Hi naninha17! Ah sorry forgot this part, confirmed it’s possible! Just remember that the video thumbnail has video control, so to access the portfolio page you have to click the title of the video, ex: https://undsgn.d.pr/p5XAOZ
Hi! I have on my website homepage a Post feed abut my portfolio www.saverstudio.it On the mobile view i’d like to have the contents only on one row instead of two. How can I do that? Thank you!
Hi pascal89! You just need to open the Posts module option and modify the Responsive Breakpoints, try to insert a larger number for the last breakpoint: https://support.undsgn.com/hc/en-us/articles/213456829#&gid=1&pid=9
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi, I have my main blog page set up on my website as http://example.com/blog When you click on one of the blog posts(ie. “how to clean hardwood”) the permalink looks like this: http://example.com/how-to-clean-hardwood/ How do I change this permalink structure so all of my blog post URLs include “Blog” as the parent in the URL? Under the page options tab, I tried setting the navigation parent as “Blog” but it is still not changing the link structure.
In short, all of my blog posts look like this: http://example.com/how-to-clean-hardwood ...but I want them to look like this: http://example.com/blog/how-to-clean-hardwoodThanks!
Hi aainfantino! This is not supposed to be a feature of a theme, this is part of the WordPress setup and you can find various methods to do this (natively it’s not working as you ask), you can find here various suggestions.
If I’m not wrong also a free plugin like Yoast SEO has this option.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
This is not a question, but I noticed something that might be useful so I will post here.
Uncode theme 2.2.0
PHP 7.3
WP 5.2.4
On pages with sidebar widgets, a few widgets were breaking the site. The error:
Fatal error: Uncaught ArgumentCountError: Too few arguments to function uncode_remove_empty_widget_titles()
Previous version of Uncode the same sidebar widgets worked fine.
The file main.php (unocde/core/inc/main.php), when edited, restores the site.
Here is my edit:
On line 1129 change
function uncode_remove_empty_widget_titles( $title, $instance, $id_bas ) {
to
function uncode_remove_empty_widget_titles( $title = null, $instance = null, $id_bas = null ) {
Hi Brightwood! It seems you have some extra widgets, right? If so some of them are not coded using the WordPress standards and they are missing some arguments (they should be three): https://developer.wordpress.org/reference/hooks/widget_title/
Anyway, thank you for the suggestion, we’ll check this if it can avoid problems with extra plugins not coded using the properly standards.
Is there a way to setup the media gallery module so that thumbnails appear as opposed to the dots or arrows? Very similar to the product page gallery here: https://undsgn.com/uncode/product/navy-knit-cardigan/
Hi Brentos! We are sorry but this is not an option, Media Gallery carousel or slideshow can be actually navigated only with arrows and dots.
Hi, Your theme getting better and better and appreciate for the hard work. We always waiting for new updates. just thumbs up !
Hi Yacasti_ and thank you for appreciate the effort! Much appreciated! If you like our theme and our support don’t forget to rate the theme 5 stars from the downloads page, this will helps us a lot to grow and allows us to continue the development of our theme! http://www.themeforest.net/downloads
Is there any way to customize menu functions for individual pages? For example I want a sticky menu for my product pages so I can have a call-to-action button constantly showing while they’re scrolling but don’t want a sticky menu for any of my other pages.
Hi michael91brandon! No sorry this is not an admin option, in a normal website the menu is consistent across pages (this is a best practise). If this is vital for you, we have a code hook: https://support.undsgn.com/hc/en-us/articles/360001066858
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
