4402 comments found.
The support team said they’re going to update my theme shortly… 2days and still counting nothing happen. What’s wrong???
we were waiting for your response about backup, a new update is just released, support team will update your site shortly.
Urgent!!! – Ticket raised.
Login no longer possible after the update. Please treat as urgent. People can’t login anymore.
resolved
From Day 1 of my purchase I am waiting on Demo files and instructions. I have not received them because your team said they were updating the product. The product has now been updated and I still do not have what I was told and promised PRIOR to my purchase. I was promised when I asked befoire buying that support would provide me the demo and installation instructions to manually install demo in my multisite environment. This has not happened.
I demand that my purchase be reset to provide me 6 months of support that I have paid for. I do not have the product as promised and for 2 months not been able to use support because I can not install the product. I want my support time credited back to me.
I am done going through your support desk as no one gets back to me. If my support time is not credited back then I will refund this product.
The product was purchased on Aug 29th. There is no way to run my business when I needed the product 2 months ago when I made my purchase.
https://www.screencast.com/t/u4hL8gTbplease let me check with support team, thank you
You can check with support team but I still want my 2 months of support credited back to me.
don’t worry, you will be provided support even after your support got expired.
2 days ago you said you would check with support team. I have not received a reply here or in the support desk.
https://www.screencast.com/t/CYvJtW0xWHAT KIND OF OPERATION ARE YOU GUYS RUNNING?
You are definitely not professional. I purchased 2 months ago and yet to be able to use the product.
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Hi There, i have checked within support team, they responded as of demo sites are under maintenance we first have to clear demo sites to get new data, that was a unfortunate event due to some required changes, we are working hard to bring demo sites live i hope they will be able to resolve your issue till Monday.
I am sorry for delay, but we clearly mentioned that demo importer would not work for multisite and support team will install demo site manually, but some how you was not willing to provide login details, so we have to insure provided data and instructions would work for you.
Correct I do not give access to my site ever. I have been waiting on the demo data and the instructions from the very beginning. Again another excuse. you see that ten days ago I was told that the new update was coming out and I would get what I needed then. Always an excuse.
Demo sites do not look updated yet?
We are working on demo sites, Will be available very soon
How soon is very soon? Why dont you work on the demo I was interested in and send me the demo files and instructions to add. That would have been the right thing to do. That should have been the very first demo to work on.
Hello! Install the template according to the procedure, however I do not see it correctly, attached link https://www.2kconsultores.com.ar/tuservicio/ Thanks
Please contact https://help.designinvento.net
I know I should wait for customs request. Ticket #8826.But I didn’t get any reply within 4 days( Until 23-10-2019 1:07 timezone +6:30) which you can give or not for this service support request. can you request some comment for me. If your theme can support this request, I have to find another themes like you even i bought this.
please wait, support team will reach you shortly, i am sorry for slow response due to extra load on ticket queue.
Hi
i downloaded your new update and try to install on my localhost to test your new script first out. But there are a lot problem i am facing on the installation with your script i have try few times to install and i follow all the steps on the inatallation and download also geo directory but when i active the “Listing Styles For GeoDirectory” it give me always some error out of the screen. and after the wordpress are brocken too
Fatal error: Uncaught Error: Call to undefined method GeoDir_Widget_Post_Badge::get_custom_field_keys_vc() in C:\xampp\htdocs\clara\wp-content\plugins\gd-listing-styles\public\gdud_vc_config.php:830 Stack trace: #0 C:\xampp\htdocs\clara\wp-includes\class-wp-hook.php(286): gdud_vc_init(’’) #1 C:\xampp\htdocs\clara\wp-includes\class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 C:\xampp\htdocs\clara\wp-includes\plugin.php(465): WP_Hook->do_action(Array) #3 C:\xampp\htdocs\clara\wp-settings.php(525): do_action(‘init’) #4 C:\xampp\htdocs\clara\wp-config.php(90): require_once(‘C:\\xampp\\htdocs…’) #5 C:\xampp\htdocs\clara\wp-load.php(37): require_once(‘C:\\xampp\\htdocs…’) #6 C:\xampp\htdocs\clara\wp-admin\admin.php(34): require_once(‘C:\\xampp\\htdocs…’) #7 C:\xampp\htdocs\clara\wp-admin\plugins.php(10): require_once(‘C:\\xampp\\htdocs…’) #8 {main} thrown in C:\xampp\htdocs\clara\wp-content\plugins\gd-listing-styles\public\gdud_vc_config.php on line 830
The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.
the problem is with the plugin :”gd-listing-styles”
warm regards Olcay B.
HI there, Please contact support channel they will guide you through. we are working on tutorial i hope would be available today with a new release
its been now nearly a year i purshased your product and i was never ever able to use your product with any problem and all my customers a never happy to use your product too
I lost to much time and customers because of this product
fisrst of all your product is slow as a hell and lot of bugs are on this product i was never able to have a smooth run on your product
your always just say our products are fast and good and bla bla bla and clean cache and clean this and your done create ticket and so on…
i run also some other website with other classified scripts but i never have that much problem i get with your product and also even your update are not working smoothly i try few times with hope to get a good product from your guys to install and see if your product are really working now, but : no the same problems goes on and on and on
i am really tired to spent more time on this product and i really don’t want to spend more time to just solving problems that are never been solved from you.
i just can say i want refund
Regards Olcay B.
sorry to say, contact support team if they are not able to resolve your issue, we may consider your refund request as off your support is already expired
No sorry i don’t really want to spend more time for this product please refund !
sorry in this case refund is not available as per envato policy, on the other hand your last ticket was addressed 2 months ago and there is no pending ticket from you. a refund can not be issue if client say its not working or he/she changed his/her mind, we must have to check whether issue is at our end or at client end, we are still open for support even after your support is expired.
yes because as i sayd i am tired to spend time on your product for problems thats never solved i already sent a request for refund !
ok team will check it out, thank you
I am still waiting for your response !!
Why isn’t anything working here? I bought your product, the frontend panel for the user does not display correctly. Another bug :On the site there is still a message “Ads Listing System plugin: your Google browser API key is invalid or missing” and cannot be disabled. I am tired of these problems. When you try to go to a single ad, the 404 page is displayed. Instead of creating a good working software, you still refer to customer service. Agrrr!
These are not bugs but configuration issues, if you are not gonna use google map disable it in listing levels, we already mentioned to contact support team before updating to this release, make sure you have set all slugs in ads directory to correct 404 error, edit dashboard page and select user dashboard template from page template dropdown
The main menu is not displayed, you cannot go back to the main page?
Please contact support channel this not a helpdesk anf technical team would not answer here
Gd User Dashboard pluigin error” This plugin does not have a valid header.” how to fix?
remove this plugin for now, please fiolow this article https://help.designinvento.net/kb/classiadspro-v5-6/
Where is listing tab in admin panel???
Please contact via support channel, And visit this article https://help.designinvento.net/kb/classiadspro-v5-6/
You guys made us to wait nearly 3 months for a single update to fix loads of problems, only to release fake update and then advise us not to install it… tell us to wait again… Why bug infested update was released no one can answer. Only God knows how long this update will take. May God have mercy on us.
Hi there, as you are aware thay there was some required changes which we have done, it was really time talking, don’t worry update in coming up today.
Waiting…
Hello, Is there a way inside for all category listings (NOT homepage) to change the default view to list view and NOT to be in grid?
Yes we have that setting
1. Can location be based on the users IP address? 2. When will your demo be back up again?
you mean to say geo location, we have option to set geo location manually by user or you can turn on auto geo location in this case a popup would appear to allow your geo location, we are working on demo sites would be available soon, fo more information contact us via designinvento@gmail.com or via facebook https://web.facebook.com/designinvento
Hi Team, How can I stop importing duplicate listings?
Your ticket is already available at our support channel so support team will respond you very soon on your ticket
Can I use the theme without any pricing? I’m looking to use it for a travel directory?
Yes you can offer free listing
Sorry I wasn’t meaning paying for actual listings, I was talking about a single listing showing any pricing.
you mean to say to remove price field from listings? yes you can
Is there an option to add a Search box in the header?
Yes we have a header style with search
Do you support Envato Market plugin to update the theme? I haven’t purchased it yet.
There would be no issue but not recommended, as for as current update do not update directly we are working on upgrade tutorial
How is the theme updated then? Is it through the normal Appearance > Themes?
yes you can update via wp-admin -. appearance -> themes or directly via your hosting panel or via ftp
Firstly, Congratulations and welcome back.
1. I received email “your theme release new update” but I didn’t get noti update in my website for new update.
2. I also didn’t see where can i put the purchased code in your themes setting. can you guide me?
3. Is it possible to make tabs for each language as per link ( https://ibb.co/qFh6r38 )
4. if no.3 can’t, is it possible to edit “Submit New Listing” frontend page template, can you support how to edit this page guidlines.?
5. Or any other better ideas, can you suggest more effective for frontend translation.
Please do not update directly there are major changes, please contact support channel
thanks for your instant alert. i will not update within 3 days. if i do, i will contact your support. if you don’t mind, can you support also for another questions?
Yes we are working in tutorial for upgrade and there would be a few more updates in couple of days so keen in touch with support team
can u answer question 3, 4, 5 ?
We already responding you on ticket system so please follow only support channel as you know this is not support channel
Urgent pls…. My site is inaccessible!
After update to Classiads Pro Version: 5.8, the site distorted. All the plugins cant update.
Ticket raised!
We have already added clear notice that do not update directly, please revert back to older versiin and contact support channel
There is no notice NOT to update directly. I got an email about the update and followed the provided link. However, I have restored my site.
Support channel does not attend to queries… Tickets submitted since about a month have not been answered. So, please how can this update be installed???
Thanks.
Please have a look at item page a banner is already intact, we have your support ticket, team would be in touch shortly
Okay, Thanks.
v5.6?! The theme version is v5.8! Also, there’s a problem with one of Classiads Plugins (User Dashboard For GeoDirectory) on fresh WP 4.9.12 (PHP 7.0.33) which breaks the entire installation (admin, front page etc.)
As per mentioned already do not update directly, support team will help you out, meanwhile you can disable dashboard plugin. Thank you
This item was not available for a while. What happened?
We were working on required changes, Please do not update directly contact support channel before update.
