23241 comments found.
HELLO i ask you this: is it possible in the CART view to make ALWAYS OPENED the ESTIMATE SHIPPING and TAX as in this screenshot http://prntscr.com/pp1dkq to make clear for customer that have to choose the right option ? due the fact that it is start CLOSED as TAB thanks
Hello,
Sorry to say that but there is no Option in the Theme for it, You can try with the below given Custom CSS, Otherwise, it requires Customization.
.woocommerce-cart .card.card-default.woocommerce-shipping-totals.shipping #panel-cart-shipping {
display: block !important;
}
.card.card-default.woocommerce-shipping-totals.shipping a.accordion-toggle:before {
display: none !important;
}
Best Regards.
Hello,
Please contact us via our support system with your site WP Admin Login details so we will check it for you and regarding color, you can change the color of the Menu from Appearance >> Theme Options >> Skin >> Main Menu and if you are not able to see the changes then it must be the issue of the cache nothing else.
Best Regards.
ok thanks menu now works
Most Welcome!.. 
How to add HTML Tag <meta name=”google-site-verification” content=/> to header? I can’t find header file
Thanks.
Hello,
You will find all the Header files under wp-content/themes/porto/header so you have to Customize the particular file as per your requirements.
Best Regards.
hello how can I have a different menu for mobile and another for desktop in the same location, I just need to be able to activate buttons to appear or disappear according to the device … Thanks
Hello,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Best Regards.
O porto é o maior, até os comemos carago!
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Can you please explain your question in detail, if possible with the help of screenshots for my better understadning, I am not getting your words properly.
Best Regards.
Why am I getting this error: “Security issue found! Please try again later.” When do I try to import content from the porto studio?
Hello,
Are you using any security plugin on your site? If yes then please try once deactivate it, and if not then please deactivate all the third party plugins and check your site after removing the server, site and browser cache, I am sure you will not finds the issue.
Best Regards.
Hi, does this theme use pre_get_posts anywhere? I am trying to modify the query however it is not working.
Hello,
No, we have not used this anywhere in the Theme, It may be coming from the plugins, You have to check it on your site.
Best Regards.
Pre purchase question
1) All my products are affiliate links, there are no physical products, they are all virtual items, is this theme suitable for that?
2) I noticed on your demo you can select clothing by size and colour etc. Is there any functionality built in that lets you select a drop down of various factors? ie for mobile phones, you could select amount of texts or minutes etc? Or would you need an addon for that?
Hello,
First of all, thanks for showing your interest in Porto WordPress.
1. Yes, Porto WordPress uses WooCommerce plugin and WooCommerce has its default functionality for creating and manging Affiliate products.
2. Yes, you can easily create variations as well, and show it as dropdown.
Best Regards.
Thanks for the quick reply, does the variations allow multiple choices, is it something you have coded yourself or just part of the standard woo commerce?
Thank you
Hello,
Yes, you can create multiple variations for the single variable product as well and this is the default functionality of the WooCommerce.
Best Regards.
One final question, do the shop demos import exactly like your demos? Is there anything missing? ie graphics, icons, fonts etc?
Hello,
Yes, any of the Demo you will import, it will be imported exactly same with all Graphics, Icons, Fonts.
Best Regards.
I having an issue with the last update. The fancy text is displaying all the options on one line instead of scrolling. Is there some issue with the last update? Please help me.
I found the issue.
Hello,
Have you finds the solution? And please make sure that you have also updated the Porto Functionality plugin as well, If already did, then delete the plugin and Install again, Hope your issue will solve.
Best Regards.
Hello,
This is your Language plugin setting issue, It should work with all the Languages, Please contact with Language plugin Author once you are using, I am sure the plugin Auhtor will solve it for you.
Best Regards.
Hello due i do my products custom made… so i have to change the word In Stock with custom made… i have alredy did in functions.php and works… but using STICKY CART in sticky cart not change so how can i change thanks see screenshot http://prntscr.com/popeff
SOLVED changed in porto/inc/functions/woocommerce.php right ?
Hello,
Sound’s Great!..
Yes right, you are the best..
Best Regards.
Hi i would like to know if Porto Themes ( Ecommerce ) support or works correctly with AliDropship plugin, leave u the url to be sure of the awnser: https://alidropship.es/plugin/
I saw that u say that support other plugins but this one?
Thank you very much !!
Hello,
Sorry to say that but we have not tested the AliDropship plugin with the Theme yet, so we are unable to suggest you on it, If you want you can try it with the Theme, Although Porto WordPress is fully compatible with Major multi-vendor plugins like Dokan, WC Vendors and Yith WooCommerce Multi-Vendor plugins and Dokan Multi Vendor plugin is also comes with the Theme Package as well.
Best Regards.
when i trying to save anything from my theme option it’s showing “Jhuriwala.com says There was a problem with your action. Please try again or reload the page.”
how do i fix it ?
i can not do nothing by this theme . all demo show this . even i can not change any content .i have clean my browser cookies . but it’s not working . this two problem with your theme maybe .please help me out .
Hello,
Let me clarify one thing about this message; There are very common reasons it occurs. Those are security hashes assigned to WordPress functions for security. They only last between 12 and 24 hours before they expire. In any situation where the admin window with the options panel is open that long, that message could be displayed on save. The solution is to refresh the window. The second is erroneous screen output, specifically PHP or server errors that are printed either to the window (which are sometimes obscured) or in the HTML itself, again, not always visible. This can happen due to a permission/security setting that is in place. Check-in with your hosting provider and ask them to check the server’s ModSecurity rules for admin-ajax and ensure it has permission to write.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 24/03/2019. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Can you please let me know how to disable attribute in tableview?
Hello,
Can you please explain more clearly which tableview you are talking about? If possible with the help of screenshots so I’ll direct you in a proper direction.
Best Regards.
i would like display attributes all in one line not like the screenshots below https://www.dropbox.com/s/8zm4auj9ius1eqz/table%20veiw.png?dl=0
Hello,
Sorry to say that but this is not possible, This is the default functionality of the WooCommerce as it always shows all the attributes in different lines, you have to make it possible using Customization there is no Option in the Theme for it.
Best Regards.
Display specific product attributes under product title in single product I would like to show some product attributes on single product page under the product titles. This product attributes are “authorn”.
Hello,
Sorry to say that this is not possible with the help of Theme Options as there is no option in the theme for that so this is only possible with the help of customization and we only provide our dedicated support for the Theme Options related issues, not for customization this is beyond our limitations, Hope you can understand our limitations.
This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting our customization team.
Best Regards.
Any idea for this Warning: A non-numeric value encountered in /home/evio/public_html/wp-content/themes/porto/inc/functions/woocommerce.php on line 2034 ?
Hello,
Please make sure that you are using the very latest version of the Theme and Plugins, If not then please update the Theme and Plugins, and if yes then please once check with deactivating all the third party plugins and check your site, hope your issue will solve and then again you have to activate all the third party plugins one by one and check which one is creating an issue on your site, and if this also does not solve your issue then please check with cache, you have to first flush your server cache and then deactivate it and then you have to remove your site cache and deactivate cache plugins and finally check your site after removing the browser cache, Hope this will solve your issue and if still the issue will be there then contact us via our support system with your site WP Admin and CPanel Login details so our experts will check it for you but after extending your support extension because your support was expired from 26/09/2019.
Best Regards.
hello i installed but have some issues… on https://www.nicolameyer.com
1) on some pages disappear the mini cart and the search bar…
you go to main page then if go to cart or checkout or use the search function
those pages NOT have CART icon and SEARCH function
here goes right
https://prnt.sc/pofwywhere not
https://prnt.sc/pofxd9then there is a white line that i not know how to set
https://prnt.sc/pofy5pHello,
1. Just checked your site now at my end and it is working perfectly fine, Please see the below-given screenshots, It must be the cache issue at your end nothing else.
https://pasteboard.co/IDLLgac.png
https://pasteboard.co/IDLLiwS.png
2. For removing the white line just above slider on Home Page, Please copy and paste the below-given CSS code to the Home Page Custom CSS option and check your site after removing the browser cache.
.no-breadcrumbs .main-content {
padding-top: 0 !important;
}
Best Regards.
how to change the social icons on top left with GREY ones and not coloured i not like them https://prnt.sc/pogqr8 thanks
instead of ROW for vp builder what have to use as PORTO builder (for row and put content inside formatted and aligned)? thank OK PROBABLY i have to REBUILD l all BLOCK using PORTO BUILDEr items as image text block and so on… i used theones from the previous theme
Hello,
Yes, The main issue is you are using the old Theme builder with Porto WordPress Theme which is conflicting and not working, you have to built your site again with Porto WordPress and Porto Functionality and WP Bakery page builder elements, it will work for you and will not create any issue on your site, and I also suggest you to Install the Theme again on a fresh new WP as well and starts from scratch.
Regarding changing the social icon color you have to change it using Custom CSS.
Finally, if you will have any issue after fresh Install then please generate a support ticket via our support system so our experts will help you in solving your issues.
Best Regards.
how i can find the activation code of sliderrevolution????
Hello,
You can download the latest plugin from here:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
And there is no need to activate or purchase the new license for this plugin. This plugin is already included in the theme package and already purchased the license by P-Themes. This activation message for those who want to update the plugin directly from their website. In our case, you can receive the updated plugin always with the theme update release.
So no need to activate it, just ignore the message and feel free to use it.
You can not use the library/template of any Premium plugin including in any Theme Package, If you want to use the premium plugin library/template then you have to purchase that particular plugin license separately, this is Envato policy you may wish to confirm from them as well.
Best Regards.
while updating the theme it shows invalid purchase code help me out
Hello,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Now, Please go to Porto >> Theme License and deactivate the Theme from there and then again activate the Theme with same purchase code and then go to Appearance >> Themes and update the Theme, I am sure you will not finds the issue.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 12/05/2018. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Dear Support,
Please can you tell me how change my icon card? (In have last version of theme Porto).
This is not showing in my Theme Admin: Appearance – Theme options – headre – mini cart – (minicart tipe / icon).
I have the following: Apariencia – Advanced options – Mini Cart – (icon color, item color, background color, popup corder color). But not to change the icon.
thanks regards Joaquín
Hi Support,
Please, can you tell me how configure the cart icon for the following: I want all products the client is shopping appears in a right sidebar all the time.
Is posible ? thanks regards
Hello,
If you want to change the Cart Icon in header then please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the Icon value in the given code with any other FontAwesome Icon code as per your requirements, It will work for you.
#mini-cart .minicart-icon:before {
content: "\f217" !important;
font-family: "Font Awesome 5 Free" !important;
font-weight: 900 !important;
}
And sorry to say that but this is not possible to have all the products customer purchase show in right sidebar, This requires Customization or you can use any third party plugin for it as well.
Best Regards.
Hi, Can you please provide me with a link to all the image sizes in porto and where they are used. I have worked out through trial and error which ones are used for each product through to the check out. I have also stopped portfolio and some extra blog images in the functions.php but there are still 12 files for each product image. This is a big issue for ecommerce stores and file space.
I want to reduce this further by running a scrip on the server but I need to know where all the image sizes are used. Thanks in advance
Hello,
We already explained to you all about it in detail here:
https://themeforest.net/comments/22902937
Please read the given thread and contact our Customization department.
Best Regards.
