9004 comments found.
Hello, Currently I have an old version of this theme (Kallyas v 2.1). This version stop to work when I moved from PHP 5.6 to last PHP 7. I would like to know if I purchase this theme, is there a way to migrate from 2.1 to last version of this theme? keeping my layouts and information?
Hello
Version V2 is about 4 years old. Since you are using such a old version it is perfectly normal to not work with the latest version of WordPress. We update the theme according to WordPress requirements.
I would suggest contacting us on the support platform at my.hogash.com.
Thank you!
yo my api key disapeared and now cant go to my products to produce a new key, it goes straight to log in page again, and please dont make me pay $50 because I cant generate a key any longer
Hi,
From what I see your API key is connected to a website.
You will need to login to my.hogash.com using your Envato account (the one used to purchase the theme) click refresh purchases and there you will see your API key.
There is no need to re-purchase Support. You can still open bug reports once you login to my.hogash.com
Thank you.
thats what im trying to say everytime i go to products it sends me back to the login screen i have no way of creating a new key
Does Kallyas have a web investment template (OTC stock exchange, Nasdaq, cryptocurrencies etc.) or financial? A year ago they told me that it is interesting and they are working, do they have anything? thanks
Good morning.
Unfortunately at this point we do not have this demo. You can find all the available demos that the theme offers in your Kallyas Dashboard > Install Demos
You can check this list https://take.ms/LAE8r and also preview the demos and see if anything suits your needs.
Thank you
how long until the new page builder is released? you initially said in October and November`s here.
Hello
The new page builder should be released in February,
Thank you!
Hello, is it possible to approve “Page builder” for Administrator role only?
Thank you, Jiri
Hello
Only Administrator and Editor roles have the Page builder editing rights. The rest of the roles will not have this option.
Thank you!
Kallyas is not updating my homepage. I make a change to the homepage using Zion Builder, save it, and nothing happens.
Hello,
Please open a ticket at https://my.hogash.com/, providing the necessary details, like your website URL and admin details if needed, and we can take a closer look and see what might be happening.
Thank you!
Hi there, I’m looking to utilize the Device Laptop Cellphone element on the left 1/2 column an then have a text block on the right 1/2 column that is vertically centered. How do I achieve this without a bunch of extra empty space on smaller (mobile) screens? Thank you!
Hello,
Will need to see this directly on your website so please open a ticket at https://my.hogash.com/, providing the necessary details, like your website URL and admin details if needed, and we can take a closer look and see what can be done.
Thank you
The solution I came up with was to use a spacer element and then set that spacer element to be hidden on smaller displays.
Don’t believe there was any equal height options anywhere.
We are having a problem with the demo https://demo.kallyas.net/portfolio-minimal/ that makes heavy use of the object scrolling. It appears that randomly the page will not load correctly with section one on top of each other. Is there anything we can do to troubleshoot. We tried decreasing the values of object scrolling and deactivated all other plugins. We can’t see any errors in log.
Hello,
Please open a ticket at https://my.hogash.com/, providing the necessary details, like your website URL and admin details if needed, and we can take a closer look and see what might be happening.
Thank you!
Please someone who can help me, as I do to align to the center an image that places inside a section with the image widgtet … I’m going crazy I can not find the way … from now thanks
Hello,
Please open a ticket at https://my.hogash.com/ so we can take a closer look and see what might be happening.
Thank you!
Hello ! in the theme Glasses Store , there is a different header in the shop . I can not find how to modify it, where should I go ? thank you
Hello,
Please open a ticket at https://my.hogash.com/ so we can take a closer look and see what might be happening.
Thank you!
I have a custom post type called Brands. How do i enable Smart Area’s for these?
Hello,
You can go to Kallyas Options > Smart Areas > Archive pages settings. Here select where your Smart areas should be displayed.
Thank you.
It’s not showing up there. I only see shop archive and blog archive.
Hello Admin, I’ve purchased theme already & tried to change my theme style. Now it says code error. Can you refresh my license and tell me?
Hello,
Please open a ticket at https://my.hogash.com/ so we can take a closer look and see what might be happening.
Thank you!
Guys your theme is beautiful but it lacks just one crucial thing, that will make it an absolute masterpiece. Ability to insert page builder smart area with a shortcode. Please implement that feature for ultimate website building experience.
Hello,
Indeed the current page builder does not support short-code functionality. The new page builder that we’re getting ready to release will have this option.
Thank you
Hi, I’ve purchased this theme several times, can you tell me how many months of support you get with a new licence? – I bought the last licence in July but it says in the myhogash dashboard that the support for this has ended?
also the myproducts section of the dashboard doesn’t work so I can’t see the various sites that i’ve installed the product on.
Hello.
When purchasing the theme, you will receive 6 months of support by default.
Try going to https://my.hogash.com/products/ and click refresh purchases.
Thank you!
Vimeo video link or YouTube link is not working when adding the URL in the widget.. it just shows the white color pop up box?
please help!
Hello.
Please open a ticket at https://my.hogash.com/ so we can take a closer look and see what needs to be done.
Thank you!
Hi - The theme is running very slow on my server i have 8GB RAM, 4CPU, SSD Drive server and site running very slow is there a tip to enhance performance ? - How can i disable them built-in caching feature ? Thanks
Hello.
That cache system that you are seeing in the Advanced Theme Options does not affect the speed of your website in any way. That cache option, when cleared, only affects page builder elements that were modified in the child theme.
Please open a ticket at https://my.hogash.com/ and we will take a look at your website, provide more details on how you can optimize the speed.
Thank you
Hi, i have issue with “save ” button, if i already edit something and want to save it, it won’t work, looping loading appear. What happen ? And also if i want save in custom CSS, ot this issue too. Server status – All ok (green): PHP version : 7.0.29 WP memory limit : 256 MB Writable uploads directory : Writable PHP Time Limit : 300 PHP Max Input Vars : 1000 Connection to server : CHECK NOW ZipArchive: Installed WP Debug Mode : OK Image resize : Installed
Thank you
Hello,
Please visit the ticket you have created on our support platform. Have replied there with details regarding what you have reported.
Thank you
I know my support has ended but the theme registration is not working. It says that i did not purchase the product from this account ?
The generated api key and product key are not the same here in envato and also on your product registration. Both are not working.
Hello,
You can still open a bug report on the support platform even if the support has expired.
I did check your username and I noticed that your API key is already linked to baselec
Try opening a ticket at https://my.hogash.com/ and provide there all the necessary details.
Thank you
Thank you for the very quick reply.
My bad, i was trying to get the API key to work for automatic updates but the version i had was not allowing me to insert your API key (it is different from the one provided by Envato… (purchase code).
I manually updated the website, than, i was able to correctly link it.
Thanks again.
Hello
I need your help and answer before I start to my project. Can you help me?
I want to create a marketplace for second hand books AND
1) Can I use email authentication service to sign up and sign-in in?
2) Can I use email authentication service to sign up and sign-in in Turkiye and with Turkish operator?
3) Can I create some place for; public company, author, language etc… AND can I create limit to sell for sellers?
4) If some sellers add some book and if there are same books in my site, Can my site show some notice “there are some book in this price?”
5) Can I make connection with some cargo integretion for cargo status?
6) Is there “add favorite it” option for buyers?
7) Can I create sorting and filter for my placeses(book name, author, publisher etc)
It will be marketplace and there must be some details for pending approval, total sales amount. Can we do it?
Thank you for your help 
Hello.
You can’t make a marketplace with just a theme, where you and your users will sell products. You will need to use a plugin or manually add the functionality yourself.
Thank you
Anyone have an issue with the Mega Menu? I can use it for 3 top level sections, but when I do a 4th, the last one always turns into just a normal drop down.If I move the 4th into the 3rd position, the last one always becomes the regular dropdown.
I found it. I swear, every time I post a question about anything, I find the answer right after. I should start off with a question so I never spend any time looking for the answer! Ha
It is a server issue: https://my.hogash.com/documentation/fix-menu-limit-eg-mega-menu-checkboxes/
I changed the .htaccess file, and it works now.
Hi,
Great to hear it’s all figured out now!
For a fast response, please do contact us on the support platform at https://my.hogash.com
Thank you!
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