6201 comments found.
Hello, my SVG animation (GSAP) don’t work correctly when WP Layerslider is active, and don’t work at all when Layerslider it’s deactivated. My animations work perfectly on codepen. Could you please advise, Thanks
Hello,
Thank you for using our theme!
Please submit a ticket to our support forum, include your website URL along with wp-admin access and one of our support agents will surely be able to assist you with this matter.
Thank you in advance!
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Qode Interactive
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Hello! I consider buying the theme Stockholm, but I’ve read comments, that it can cause some problems with SEO Yoast. Actually there was a conflict between visual composer and this plugin. What’s the current solution for this?
Hello,
Thank you for your interest in our theme!
These are very old comments and many things have changed in the meantime. Our theme is compatible with the Yoast plugin. The WP Bakery plugin that comes bundled with our theme should be compatible as well. As you can see in their changelog here WP Bakery has addressed these issues as well.
Hope this helps! If there is anything else that we can assist you with please don’t hesitate to ask.
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Hi! I’m interested in the Dagmar demo, but it has no blog section built-in. Is there a way I can add one from another demo? Is it simple to do? Thanks!
Hello,
Thank you for using our theme!
You could use the Simple Blog list shortcode within a page using WP Bakery page editor.
Hope this helps! If there is anything else that we can assist you with please submit a ticket to our support forum, include your website URL along with wp-admin access and one of our support agents will surely be able to assist you with this matter.
Thank you in advance!
Support
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Hi!
I just purchased extended support for Stockholm, but all of the “Get Support” links lead me to… the envato purchase page. There’s a message on Ticksy saying support is no longer located there. So I went to QuodeInteractive, but to submit a ticket there I have to enter a load of information (including original purchase code!)—every time? Is this how we send support tickets to you now?
Thanks!
Hello,
Thank you for using our theme!
The Select Support Center has been moved to our centralized support platform.
Please submit a ticket to our support forum, include your website URL along with wp-admin access and one of our support agents will surely be able to assist you with this matter.
Here is a helpful article on how to submit a ticket on our new support platform.
Thank you in advance!
Support
Select Portfolio part of
Qode Interactive
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Hi,
I purchased this theme a few times and it’s a very good and easy to use theme. But for 1 client we have this problem with revolution slider that shows an error on an iPad.
Error is this:
We did as they told us to do:
1. Set the JS to Body on 2. We moved the jQuery.js to footer inclusion instead of header
But the problem still shows.. How to resolve this please?
Hello,
Thank you for reaching out to us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Thank you in advance!
Support
Select Portfolio part of
Qode Interactive
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Hello, I created a contact form with a “dropdown menu” as the subject option. I would like to have that portion to be the same feel as the “text” areas. For instance, no border radius and height.
Hello,
Thank you for reaching out to us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Thank you in advance!
Support
Select Portfolio part of
Qode Interactive
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Hi!
Installed FREYA demo and there seems to be some minor issues I can’t figure out how to solve:
1. Quick View button wont show up on hover 2. Neither does the Wishlist Heart icon
All the needed plugins are installed and active, can you tell me how to enable those two options?
Thanks! Love the theme, I bought it LOOONG ago and just recently started using it.
Hello,
Thank you for using our theme!
The Quick view and Wishlist functionalities are added to our demo page using the YITH WooCommerce Quick View and YITH WooCommerce Wishlist plugins that you will have to download yourself.
We hope this helps!
Support
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Hi, is your server experiencing a problem right now? I can’t seem to import Hugo media files attachment. I have tried no less than 5 times.
Hello,
Thank you for choosing our theme!
Our servers are not experiencing any issues. Please refer to this article on how to import the demo data successfully.
Thank you in advance!
Support
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仲間のサイトで、日本の消費税8%→10%の変更がうまく反映されないようです。問題が解決していることを確認してから購入しようと考えています。ご確認をお願いします。
Hello,
Thank you for using our theme!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Also, please note that we only offer support in English. Translating software is not reliable and we would like to avoid using it in the future so please submit your tickets in English.
Thank you in advance!
Support
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Hello Guys, Great theme!!! Is it possible to add an element, like a simple text, in the blog page on top of the articles? Thank you in advance
Hello,
Thank you for your interest in our theme and for the kind words!
The Blog pages are template files that do not allow for shortcodes to be added with the page builder plugin. However, you could use a default page template and add a blog list shortcode to list the blog items.
Hope this helps! If there is anything else that we can assist you with please don’t hesitate to ask.
Support
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hello, my SVG logo doesn’t scale down with the header after scroll in a fixed menu. Could you pls advice, thanks
Hello,
Please send an email to support@select-themes.com and include your site URL with wp-admin access and one of our support agents will assist you.
Thank you in advance!
Support
Select Portfolio part of
Qode Interactive
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Hi I cannot submit a ticket on ticksy, all i get on support is the same manuals.. my website is www.mariorabie.com and i used the Frida template. The problem is once you select a category it loads the portfolios all weird, not aligned. please assist…
Hello,
Thank you for using our theme!
The Select Ticksy Support Center has been moved to our centralized support platform.
If you wish to submit a new support request, please head on to our Help Center.
Thank you in advance!
Support
Select Portfolio part of
Qode Interactive
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After updating to the last version of the theme my website some part missing need advise how to solve?
Hello,
Thank you for using our theme!
Please make sure you have followed the steps from this article on how to update the theme’s files and plugins successfully.
If you still have issues with this please submit a ticket to our Support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Thank you in advance!
Support
Select Portfolio part of
Qode Interactive
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Already Submitted to Support forum yesterday, when will the support agents response? As the view in my mobile totally not readable. Need Help ASAP
Unfortunately we were unable to locate your request. Could you please provide us with the digits at the end of the url for your request or with your username used on our Support forum?
Thank you in advance!
Support
Select Portfolio part of
Qode Interactive
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Hello! I love this theme, but now I have annoying problem. I can’t make video preview appear… When I add a video player with the Visual Composer, I only see the Vimeo link on page… can you help me? Thanks!
Hello,
Thank you for using our theme!
Please send an email to support@select-themes.com and include your site URL with wp-admin access and one of our support agents will assist you.
For any further such inquiries please submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Thank you in advance!
Support
Select Portfolio part of
Qode Interactive
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footer content: the content (text boxes and icon) in the 4 grids/section don’t align to properly. some is aligned to the right some to the centre or left. i’d like all the same or at least have control over them. how can i do it? thanks
Hello,
Thank you for using our theme!
Please send an email to support@select-themes.com and include your site URL with wp-admin access and one of our support agents will assist you.
Hope this helps!
Support
Select Portfolio part of
Qode Interactive
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I just updated the latest version here here on themeforest. Documentation tells me, that my latest update is from 11/21/2018. Your online-documentations says, latest versions is from 10/04/2019. Where can I get the latest version and do I need extended support for updates?
Hello,
Thank you for using our theme!
The updates are free indefinitely after you have purchased our theme and you do not need to purchase any extended support.
In order to update the theme successfully please follow this article.
If you experience further issues please submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Thank you in advance!
Support
Select Portfolio part of
Qode Interactive
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Thanks for the quick answer! When I download the files here on themeforest, I do not get the most recent version. Or am I looking wrong? I go to the Item-Page and download the theme. Inside the theme, the documentation Version differs from the one you have online ( http://stockholmlanding.select-themes.com/documentation/ ).
This is kind of confusing – how can I be sure to download the most recent version?
Please submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Thank you in advance.
Support
Select Portfolio part of
Qode Interactive
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Would I have any issues updated from Stockholm 3.0.2 to the newest version? If not, what would be the best way to go about this. Someone previously built a site on Stockholm and I want to keep the theme, but will need to purchase a new one and then update it. I wanted to be 100% sure everything would be ok prior to doing so. The site currently runs the Stockholm child theme (1.0.0) and version 3.0.2. It is running on WordPress 5.2.4.
Hello,
Thank you for writing in!
There may be issues with this type of update concerning your hosting’s php and wordpress versions used. Please make sure you update those to the newest versions available as well and then perform the following steps:
Pre-Step: Deactivate and Delete all bundled plugins that come with the theme, especially the Core(CPT) plugin. This way they will be updated along with the theme as well.
1. Download the latest All files & documentation file from ThemeForest (your Downloads page) 2. Extract it and locate stockholm.zip and stockholm-child.zip 3. In your admin panel navigate to Appearance > Themes and activate one of the default themes 4. Once active delete both the parent and child stockholm themes 5. Upload the parent and child themes with the zip files from step 2 6. After uploading the theme files activate the parent theme and navigate to Theme Options > General and without changing anything simply save the settings.
This should make the update go smoothly, however, unfortunately this cannot be guarantied. If there are any issues with the update please try to follow this article on how to update the theme via ftp.
Hope this helps! If there is anything else that we can assist you with please submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
If you experience any issues with submitting a ticket to our support forum, please send an email to helpcenter@qodeinteractive.com in order for our support staff to be able to help you further. Also, make sure to include your purchase code in the email.
Thank you in advance!
Support
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YLVA THEME: i wanna use for all portofolio boxes the “custom styles”. but i would like to keep the how the page looks like in the stockholm demo, which is: every box on the Home has different dimension. how do i do it.
i tried two ways but they don’t work: 1- when i create a new portfolio item though and chose the “featured image” on the home page they all appear as squares. 2- if i try to modify an existing portfolio page (to keep their feature image shape) from the imported the demo and to change from whatever style they are into custom, they custom does look as a mix of custom and the the previous style.
thanksss!
found out already! thanks 
Hello,
Thank you for using our theme!
We are happy to hear that everything is working properly now and if there is anything we can assist you with please don’t hesitate to ask.
Support
Select Portfolio part of
Qode Interactive
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Hello,
Thank you for this wonderful theme, I discover it at my work! My customer use the Stockholm theme and I have to design his website so I have a few questions:
1. Is it possible to change the category filter of the “Blog Pinterest Page” from alphabetic to ID ? I saw that setting only in the portfolio list.
2. What is about the included plugins? I can’t use the “Slider Revolutions” templates, because it seems I do not have a purchase code? I understood that both of the slider plugins are included in the theme.
Best sincerely
Hello,
Thank you for taking an interest in our theme!
1. There is an option present only in the Portfolio list shortcode. In order to change this for other shortcodes, you’d need to edit some theme files.
2. The plugins that you got after the purchase are called bundled and we, as the theme authors, have purchased an extended license for them. That means you don’t have to activate them and they’ll work for you regardless of that.
In the following text we’ll explain how the bundled plugins work:
Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon.
Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
With that being said, this license does not include additional plugin templates or addons.
You can read more about this here.
If you are referring to slider templates that can be found on our demo pages then you can obtain them using the import option for the sliders from the downloaded ThemeForest files.
Hope this helps! If there is anything else that we can assist you with please submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Thank you in advance.
Support
Select Portfolio part of
Qode Interactive
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about the sidebars: the sidebar section headings are in black. how can i change the color?
Hello,
Thank you for using our theme!
You can add the following CSS code to Appearance > Customize > Additional CSS.
aside.sidebar .widget h4 {
background-color: #005482 !important;
}For any further inquiries please submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
If you experience any issues with submitting a ticket to our support forum, please send an email to helpcenter@qodeinteractive.com in order for our support staff to be able to help you further. Also, make sure to include your purchase code in the email.
Thank you in advance!
Support
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