6337 comments found.
Is it the plan the release updates this often always? Can’t you just make bigger updates and push it once a month or something like that? Service on my sites are a pain in the butt, when you update 3 times a month.
Hello,
Yes, we plan to update twice a month. We recommend reading changelog before updating https://help.us-themes.com/impreza/changelog/ and if an update has no critical fixes, you can pass it and update once a month.
Let us know if you have further questions!
Helo!!! I checked your template in Google PageSpeed Insights – it showed very good results. How did you achieve such high speed in your template? Do you use any plugins for this?
Hello,
Our themes are optimised right out of the box. We use only WP Super Cache plugin for caching.
Let us know if you have further questions!
Hello, we wrote an email to you regarding an urgent issue with Impreza theme. Can you please check it out and reply to the email stated in the message?
Thank you
Hi,
We already answered, please check your mailbox.
Hi, Today I downloaded latest version but i can’t seen 6.8 updates. there is 6.7
Hello,
Yes, you’re right, updated version wasn’t uploaded yet, you can either update Impreza automatically or wait for a email notification, very likely it will appear within a week.
Let us know if you have further questions!
I want to purchase a license, but how in WPBakery to assign margin and padding of an elements for tablets and phones, how is it realized in Elementor? Http: //prntscr.com/ppxk54
Я хочу приобрести лицензию, но как в WPBakery назначать внешние и внутренние отступы элементов для планшетов и телефонов, как это сделано в Elementor?
Hello,
Unfortunately, WPBakery Page Builder doesn’t allow to specify padding and margins for certain devices.
Let us know if you have further questions!
Получается, нужно каждому адаптируемому элементу задавать CSS класс или ID, и потом через CSS media rule задавать ему разные отступы для разных экранов? Может вы знаете другой способ?
Hello,
Yes, you’re right, I’d also use your approach. Please note that we provide support in English.
Let us know if you have further questions!
Hi is it possible to disable the tabs transformation into accordion, as I am having only 3 tabs and I would like to keep it that way on mobile devices too. I know that there is not a straight option for that, but is it possible to navigate me which template file to edit in order to make it work the way I would like 
Thanks in advance!
Hello,
Try shortening your tabs titles to avoid that transformation. If it won’t help, create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password)
Thanks in advance!
Hi, I am setting up the web. I need to setup the native contact form (same as in demo multi-purpose theme is). Trying to fill-up and send the form but no email reciever with the message. Shortcode of Contact form item is “us_cform”. Can you help me? thanks
Hello,
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password)
Thanks in advance!
Its on localhost now. I will open ticket after put the web live. Thank you.
Hey can you please tell me if the interactive menu on this page was made with something included in your theme or if it was a 3rd party app—https://www.greenroadsworld.com/labsheets/
If you can’t find your batch number click here to search by category. After you click here it will show you a drop-down menu search to find the image – I need this exact setup but for homes
dropdowns and search is what I need for my real estate website
Hello,
This tool isn’t related to Impreza, it’s some custom solution, you can contact the owner of the site, probably he will share a solution, alternatively, you can hire a separate developer to implement this feature for you.
Let us know if you have further questions!
Hello guys, Great work, the free test drive link for the impreza theme doesn’t seem to be working.. kindly advise Thank you.
Hello,
It will start working on November 10, 2019.
Let us know if you have other questions!
Hi i would like to inquiry some customization , can i contact you via email or any other channels?
Hello,
At the moment we don’t have such kind of service. Though you can hire a separate developer here.
Let us know if you have any further questions!
Hi there!
there is any option for add to a link () the “download” ooption? for a button with a pdf link?
Thanks in advance!
Hello,
Unfortunately, Buttons have no such attribute out of the box. You can hire a separate developer to implement this feature for you.
Let us know if you have further questions!
Hi, My mobile cellphone header goes away when scrolling? How can I keep it there?
Hello,
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password)
Thanks in advance!
Hi I face this issue: http://prnt.sc/pmkwdm Kindly solve. I reset and reinstalled wordpress couple of time.
Hello,
Clear browser cache and install the required UpSolution Core plugin.
Let us know if it helped.
Already installed UpSolution Core plugin. watch this video: https://www.loom.com/share/cd9205c5d4734f4eab8cbc6eb20b9832
Hello,
Provide your website credentials via this contact form: https://themeforest.net/user/upsolution#contact so we could investigate the issue better.
Waiting to hear from you soon.
Hi, How to edit search result page? I have title with date on the result page now. I would like to add some big “Search results:” title, delete date information etc. Thank you.
Hello,
Take a look at this guide: https://www.youtube.com/watch?v=yVRFIADsgOc
Let us know if you have further questions!
· Disaster!!! we have updated IMPREZA 6.7 and footers disapeared? please help!!
Hello,
Provide me with a relevant URL so I could check your site.
Thanks!
Provide your website credentials via this contact form: https://themeforest.net/user/upsolution#contact so we could investigate the issue better.
done!
did you receive it?
We already answered yesterday https://prnt.sc/pl4c6j here’s the reply:
Yes, as I can see your footer isn’t assigned: https://prnt.sc/pkqseh please assign one and check again.
Let me know if it works for you.
All working. Thanks!
After I update to 6.7 I have this problem in header and footer /wp-content/plugins/us-core/functions/post-types.php on line 670
I update content and also theme and plugins
Hello,
Provide your website credentials via this contact form: https://themeforest.net/user/upsolution#contact so we could investigate the issue.
Waiting to hear from you soon!
I sent it already thank you
Hello,
The “Webcraftic Clearfy – WordPress optimization plugin” hides WordPress notifications so you missed a content update notice, I went ahead and updated your site content https://prnt.sc/pmmaj3 and all features started working properly.
Let us know if you have further questions!
Hi. Since last update, transparent header doesn´t work any more. The page settings are OK with transparent header set, but on front it still shows solid header. It showld add the bg_transparent class to the header but it doesn´t. Thanks for helping:
https://tridiamstudios.com/desarrollo-de-aplicaciones/It seems like the problem is that page settings are not overriding general header settings. We try to disable the header on this page only but it still shows.
Hello,
Provide your website credentials via this contact form: https://themeforest.net/user/upsolution#contact so we could investigate the issue.
Thanks in advance!
I sent it already. Thank you.
Impreza 6.6.2: Seems that Ultimate Addons for WPBakery Page Builder of your latest package does not work probably (Flip Box doesn’t show pictures anymore)??? Do you have any information on this? THANKS!
Hello,
Should be working. Provide us with a relevant URL so we could take a look.
Thanks!
Hi, okay, will open a ticket…
Hi, I want to have a different logo for sticky header ?
Hello,
Add the desired logo to your header, then hide it for not sticky state via element settings, take a look at this screenshot: https://prnt.sc/piwf0y
Let us know if you have further questions!
hello, it is possible to put this header https://ibb.co/K0r4TPn in the main demo impreza?
I really like the slider that has the creative demo but I want to have it in the main demo, is it possible?
Hello,
Yes, it’s possible, we already answered in your support ticket: https://help.us-themes.com/impreza/tickets/36976/#reply-156687
Let us know if you have further questions!
