Hi metrocitygirl! Currently we have no reports from users complaining about this issue. Currently we have no reports from users complaining about this problem, so it’s also difficult to tell you something. In Uncode we only apply some CSS to make the forms appear integrated with the theme design. Have you tried the WordPress native theme? In case you send us the link of your site so we can see.

So when I switched to a generic theme the recaptcha quiz doesn’t show up but it does have the “powered by recaptcha” logo in the right hand corner, which is something that doesn’t show up in the uncode theme. Here is a link to the contact page of my site shootwithnikko.com/contact

Hi metrocitygirl! If it doesn’t even appear with the default theme, maybe it’s a configuration problem: https://contactform7.com/recaptcha/
You can fix the small badge with this code (use ‘1000’ if you want also over the scroll to top arrow):

.grecaptcha-badge {
    z-index: 1;
}

Hi SorelleDesign! No sorry this is not an option (as you can see it is not among the advertised options), I think you can rely on some sort of preloading plugin.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

thanks for your suggestion!

Thank you for confirming!

Hi Yosra_Mnasri! You cannot use the theme Purchase Code to register Premium Plugins. When you buy a theme that bundles a Premium Plugin you can use this plugin but not register unless you buy your own version. This is the same for any theme you buy on ThemeForest, please find here more info: https://support.undsgn.com/hc/articles/213454629
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Yep! I replied now to the ticket and it seems like a problem with WordPress Permalinks, there are lots of articles on Google, luckily it’s very easy to fix! https://www.google.com/search?q=wordpress+all+links+redirect+to+homepage&oq=wordpress+all+links+&aqs=chrome.0.0j69i57j0l4.4162j0j1&sourceid=chrome&ie=UTF-8

Got it! Thanks again for the outstanding support.

Thank you for confirming!

Hi gunselsenol! Really cool effect but it’s not part of the actual set of options. I don’t think there are plugins, it seems a really specific and trendy module (I saw on some awards websites).

Thank you for confirmation!

Hi is Uncode participating in Cyber Monday sale ?

Hi and thank you for interest! No, it’s not participating.

Try this:

.main-container .row-container .double-top-padding {
    padding-top: 36px;
    padding-bottom: 36px;
}

Awesome! Thank you so much!!

Thank you for confirming!

Hi studio-web-johnatanb! Yes, it’s exactly one of the features of the last update, anyway please consider that even if the WP 5.3 is now in RC (Release Candidate), no one can know if there will be last-minute WordPress changes: https://support.undsgn.com/hc/en-us/articles/213454129

Thank you very much! I will be able to implement this new version and see your achievements from Wednesday

Thank you for confirming!

Hi Supertubos! Did you followed the documentation? Here you can find the link to download and install this plugin from Envato: https://support.undsgn.com/hc/en-us/articles/214001205#envato-market
Anyway, as suggested it’s possible that you need just to install this plugin to make Visual Composer work again: https://wordpress.org/plugins/classic-editor/
If you decide to update, take are to perform a backup since you are updating a very old version to the actual version (4 years difference), so a backup it’s always suggested: https://support.undsgn.com/hc/articles/360001216518
Otherwise, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Thank you!

Thank you for confirming!

Hi frontsoftware! Sincerely, not since we didn’t get any request that we remember. I saw some users with dedicated plugins but not sure what extension it was. Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi yogananda! I’m not sure of this but it’s the unique version it’s possible to use in the popular IconMoon app to create font pack, if you are searching for the version 5 we contacted IconMoon and they told us that it’s still not available.

Ok, thanks !

Be sure they are not Team Member images or open a ticket as suggested in first message so we can check, thank you: https://undsgn.d.pr/GXFaRd

They aren’t team member images. Will open a ticket. Thanks.

Ok, it’s better!

Hi 10fingershq! No definitely it’s not a problem of the 2.2.2 here you have some files that are not loaded at all. The 2.2.2 looks like this (screenshot from a random client installation): https://undsgn.d.pr/hPIMSS
Try to open the Chrome Developers tool and look in the console.

Hi again. Okay, thank you for confirming. I will try to re-upload the theme, to see if this makes a difference. Could it be missing files from the Core? Best.

It’s 100% confirmed is not an issue of the theme (as proof there would be lots of similar messages). Let us know how it goes.

Hi OliverBrownCreative! Yes, I’m pretty sure a default WooCommerce hook it’s fine here, ex:

add_filter('woocommerce_product_single_add_to_cart_text', 'woo_custom_cart_button_text');

function woo_custom_cart_button_text() {
return __('Book Now', 'woocommerce');
}

Hi academy-charlie and thank you for interest!
Uncode is based on a completely tailored and enhanced version of WPBakery Page Builder, it’s packed with the theme and it’s the only version you can use if you want to create the cool stuff you see in our demos. If you want a quick preview you check these videos where it’s visible both the frontend, both the backend:
https://undsgn.com/uncode/frontend-editor/
https://undsgn.com/uncode/wireframes/

Thank you for confirming!

Btw, I have a question, In checkout page I have an email as a placeholder which I’d like to remove.

How can I do that?

Thank you

Hi hanidesign, I replied your ticket but your checkout actually is not accessible and you changed the normal WordPress logins. I think it’s the default placeholder from the WordPress Privacy Policy page but I’m not sure without a check.

Thank you again. I’m not able to replicate, however, could you try instead to replace the entire removeOldLines() function with this and let me know if everything works as expected:

var removeOldLines = function(){
    for (var wrap_k = 0; wrap_k < $line_wraps.length; wrap_k++) {
        var $line_wrap = $line_wraps[wrap_k];
        var $parent_wrap = $line_wrap.parentNode;
        if ( $parent_wrap !== null ) {
            while ( $line_wrap.firstChild ) {
                $parent_wrap.insertBefore($line_wrap.firstChild, $line_wrap);
            }
            $parent_wrap.removeChild($line_wrap);
        }
    }
}

I would like to find a consistent fix, valid for any case. Thank you in advance, best.

Hi, i tried your function and it looks good

Hi adfreak and thank you for confirming!

Hi rvalenta! This issue can happen in some Windows with Touch screen enabled events, please find here the fix (today will be published an update): https://support.undsgn.com/hc/en-us/articles/214092169

Hi mifthikar and thank you for appreciate Uncode! Yes, video tutorials are quite old now and we started the remaking of an entire video tutorial library (lot of videos) but it will not be ready for a few months. Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution! Thank you!  https://support.undsgn.com/hc

Hi leoro123! The column link should only be used if you really need to open a link from the column, I think the problem is that you have not properly set the image properties. Just inserting the link works as it should (tested now), be sure you don’t have the lightbox option selected, ex: https://undsgn.d.pr/Pl0iWG
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc