Discussion on HouseMed - Medical and Health WordPress Theme

Discussion on HouseMed - Medical and Health WordPress Theme

Cart 629 sales
Well Documented

Mikado-Themes supports this item

Supported

83 comments found.

How do I install the demo slider for the Physical Therapy demo Home page?

Hi there,

See here how ti import the sliders if they didn’t get imported with the demo: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002328637-What-To-Do-If-Your-Sliders-Are-Missing-After-Importing-The-Demo If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Will there be any updates for the theme? (the last one was in October 2020)

Hi there,

Thanks for writing in! Yes, it will be for sure, our team is working really hard on updating all our themes for the moment. We do not have any ETA however it will be released in the near future.

Do let us know if you have any additional questions.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi is it possible to take online payments after the patient fills the appointment form?

Hi there,

Thanks for taking an interest! When you book an appointment your client will get confirmation mail about the booking. There is an option for this unfortunately however you can consider using some third-party plugin for this purpose. Please note that we have not tested these plugins nor can guaranty theme compatibility.

Do let us know if you have any additional questions.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

I cant seem to find the license for Slider Revolution for the HouseMed – Medical and Health Theme, could you please let me know where I can find it, I very much appreciate it!

Hi there,

Please note that WPbakery does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.

You can read more about it here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi. I have a pre-sale question. Is it possible to block some dates and time slot of some doctors in the appointment booking form?

Hi there,

Thanks for taking an interest! For doctors you can choose which day and working hour they operate so this way you can exclude certain days.

We hope this helped and let us know if you have any additional questions.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

I can not get my purchase code to work.

Hi there,

You can read more about registration here and where to find your purchase code.

We hope this helped and If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi,

After Wordpress update 5.5 the classic editor is showing the content with shortcode and the wp bakery editor is in a separate section and showing empty content.

Can you help ?

Hi there,

Please send a mail to helpcenter@qodeinteractive.com and include your purchase code and one of our agents will investigate.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi, Love the theme. Unfortunately we have a problem – at breakpoints between around 1395 and 1025 pixels we begin to see the sticky header visible above the main navigation. This gets worse between around 1220 and 1025, where we not only see the search and side area icons, but also the actual menu items.

We have a client who uses a laptop in these viewport ranges. If I hide the sticky for them it obviously fixes the problem, but then when they scroll and triggers the actual sticky menu, it is empty (since we hid it). I want to avoid using JavaScript to set up scroll triggers to resolve this.

Can you advise? I can send admin logins for you to review it. The site is currently loaded on a temporary domain: http://www.ws-dev-three.com and we are finalising to set live this week.

Many thanks :-)

Hi there,

You can try to add this code to Appearance > Customize > Additional CSS

@media only screen and (max-width: 1200px) {
    .mkdf-main-menu>ul>li>a {
     padding: 0 10px !important;
     font-size: 11px;
    }
}

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

That’s great – many thanks. It seems to have worked. I’ll do a bit of testing of various scenarios, but looks good so far!

Hi there,

Glad we could help! If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi, I had no issue before I installed https://themeforest.net/item/housemed-a-modern-multipurpose-medical-and-health-theme/22195855 theme on my website http://eastedmontonphysio.ca/ It does look like a virus. Please check screenshots https://prnt.sc/ty5o5f and https://prnt.sc/ty5ojl When I open the website at my work place the firewall is giving me this warning https://prnt.sc/ty5oo3 and not letting e open the website at all. I have just few active plugins installed which came with the theme https://prnt.sc/ty5r7a Please help me resolve this issue.

Thanks

Hi there,

Have you solved this in the meantime, as once we check your website we could not see this at all? By the screenshots it does look like your website did get hacked and you can read our article about it here.

If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

is there an easy way to change all the default red colors across the website to a different color instead of going individually one by one?

HI there,

You can always go to HouseMed Options > General > First Main color and change the color to your needs. Do note that some of our shortcodes do have the color option as well.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

amazing!! we were successful in changing the main color, but the secondary color didnt work, we updated multiple times and tried clearing our cache https://miamiorthopedic.com/

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you and check this on your end.

Thanks.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi, I have found an issue with the houseMed theme. If you can help me fix this issue. Steps to reproduce: Summary: blank space and infinite scrolling on top and bottom of the page when page is not fully loaded. 1. open https://housemed.qodeinteractive.com/physical-therapy/ or any page of https://housemed.qodeinteractive.com/ 2. once the page is loaded open any other page from the navigation menu. 3. before the new page is fully loaded try to scroll the page you will find a blank area on top of the page and at the bottom of the page. The same issue is with wp-admin. Please refer attached screenshots. https://prnt.sc/t6buej https://prnt.sc/t6bupz

Please help me with this issue. Thanks

Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hey guys, pre-sales question.

Does your theme support RTL?

Hi there,

Thanks for taking an interest!

Unfortunately, RTL is not supported. Anyhow all shortcodes without dynamic shortcodes should be working well on RTL.

Do let us know if you have any additional questions.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello! A friend bought this theme and I am adjusting it for her. When importing the demo, there are no revolution slider slides installed/imported. Where can I get those from? Thank you!

Hi there,

Possibly they did not import but you can always import them manually.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi! Download is not avaliable for this theme. I bought your theme 6 month ago.

Hi there,

Thanks for writing in! You can always download your latest theme files from your Envato account from which you have purchased the theme from.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

This an error that I’m getting in my site after installing the theme:

Warning: ftp_fget() expects parameter 1 to be resource, null given in /home/public/wp-admin/includes/class-wp-filesystem-ftpext.php on line 142

Could you please help me on this one?

Hi there,

Please try to deactivate your plugins one by one to see if one is causing the issue? Also, you may try switching your theme to one of the default WordPress themes as well as try to update your WordPress version once again.

Please let me know if this helps and if you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

So I understand Kali Form is not Premium version you provide with theme. I wanted to to do multistep form – now i can’t do it :(

Hi,

Thank you for reaching us :)

Sorry, but we haven’t tested our theme with the Kali Forms plugin. Our theme is compatible with Contact Form 7.

If you’re having issues with Kali Forms, please refer to the author of the plugin or the team behind it, since we are focusing on providing support for our themes.

The official plugins we provided bundled inside our theme are the ones that are tested several times before the theme was launched and we guarantee their functionality.

Thank you for understanding.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there, were can i find and edit book appointment form from Dental theme – home rev slider-2? thanks

Hi there,

Thank you for reaching us :)

Navigate to Slider Revolution > open slider for editing > open Static/Global Layer and you will find code for appointment form there https://prnt.sc/qtgosu.

Read more about using the Slider Revolution in our articles below:
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002480018-How-To-Set-Up-The-Slider-Revolution-Plugin-In-The-Bridge-WordPress-Theme

https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002480018-How-To-Set-Up-The-Slider-Revolution-Plugin-In-The-Bridge-WordPress-Theme

https://qodeinteractive.com/magazine/slider-revolution-tutorial/

If you have any further questions, please submit a ticket on our support forum https://helpcenter.qodeinteractive.com and one of our support agents will assist you.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

how to generate booking form shortcode?

Hi there,

Please submit a request on our helpcenter and one of our agents will assist you.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

How to change slider booking form selections?

Hi there,

Please submit a request on our helpcenter and one of our agents will assist you.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello there. I have some troubles with the booking widget. I mean i cannot set it to work properly. Could you please send some documentation about this? I can t find one in the main doc. Thanks!

Hi there,

Feel free to contact our support agents on our helpcenter and they will gladly answer any question you might be having about our theme.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey