Discussion on Uncode - Creative & WooCommerce WordPress Theme

Discussion on Uncode - Creative & WooCommerce WordPress Theme

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8665 comments found.

Hello, please advise how to adjust default line height of the heading (h1, h2,..). I tried searching for the custom CSS in the comments but there’s no luck.

Hi huynhkhoa87! Unfortunately, there is not an option to modify the base line-height (since it’s calculated with the vertical rhythm), if you need to modify you can use a code like this:
h1, .h1, h2, .h2, h3, .h3, h4, .h4, h5, .h5, h6, .h6{
    line-height: 2;
}
PS: Thank you for notice, I think we can add from next update as general Theme Options.

It works, thank you! It would be great to have that option. Some typefaces have really wide leading, manual choosing custom heading for each one is a big hurdle.

Hi huynhkhoa87 and thank you for the confirmation! Yes, didn’t note we need this option. No customers reported so fare, maybe the default is pretty good since follow the general vertical rhythm, anyway we can add. I’ve inserted in the list for the next big update (this means that if we publish a minor update we don’t insert but in the big one so Beta Testers can verify first).

Hello. I am having a css problem. In your demos, in the Header | Homepage | Portfolio Classic content block, the text is set to be 75px. In the demo it works. I’ve done the same in my site and the font size is not 75. I’ve cleared the cache and still the same. And it happens on other heading elements (like the ~~ division on the about page). I set it to 50px and it stays in 16px. How can I fix this? Thanks!

Hi Mini0n! I see that everything is working on your site now, right?

Hello. Yes. I’ve saved the settings again, in the Typography page and that may have fixed it. Many thanks for the help! :)

Thank you for the confirmation! ;)

Hi, I cannot update the Uncode WPBakery Page Builder to the new version. It says “Please contact the author”

Hi HDIBrandComm! What is the specific error message? You should have also a an error code to understand the problem.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hello, I have a question about the following page: https://undsgn.com/uncode/homepages/creative-freelance/

Is it possible to delete the “play icon” and text on the video header and let it be just video without any elements on it?

Hi nataliaivanova! Yes sure, these are just elements you can insert or not in the layout, please check this video to understand more how you can edit and modify your pages: https://undsgn.com/uncode/frontend-editor/

Will you guys be doing a Black Friday sale?

Hi mrittman and thank you for interest! I’m sorry but these are not info that we can release, look at the next few days (but probably not).

Hello any idea how i can add custom menu per page?

Hi! What you refer with custom menu? Do you refer to menu items (links) or menu layout?

After updating WordPress to version 5.3 and Uncode to 2.2.3 I am getting the following error:

Warning: Invalid argument supplied for foreach() in /home/lees1115/public_html/cms/wp-content/themes/uncode/vc_templates/uncode_index.php on line 1134

Also Theme Options have disappered in the admin section as well as functions like Front-End editor and template images are missing.

I renamed the previous uncode-core plugin folder and reinstalled vis your Install Plugins section. This seems to have fixed my issue. Thank you for your help

Some of your modifications or plugin is creating the issue, I can grant for this, anyway try to remove the old Uncode Core and install the last version that you can find inside the theme itself: https://undsgn.d.pr/kMiikr

Ok thank you for the confirmation! ;)

Hey! Sometime ago I’ve purchased your theme and registered it via WP admin panel and everything went good. But some time ago the product became ‘not registered’, I’ve found that the was because I’ve had a new version of some plugin, so I’ve installed an older one as you recommend in FAQ but I still can’t register product – it says that I probably entered wrong credentials or I don’t have it purchased. Furthermore I’m trying to update theme but can’t access ‘update package’, I think because it’s not registered in a proper way. How to solve this problem?

Yes your is an old version and it’s using the deprecated Envato API. Did you test the update with the Envato Market plugin? https://support.undsgn.com/hc/en-us/articles/214001205#envato-market

I already did manual update and everything went well, thank you for help!

Thank you for the confirmation! :)

Google Chrome Lighthouse reports that Uncode ships with jQuery@1.12.4 that has 2 known security vulnerabilities. Is there a way to update jQuery used, or are you going to release an updated and patched version without any security vulnerabilities immediately?

Hi GUys, I know my support has ran out. I’ve bought a few copies of your amazing theme so I hope you can assist me on this small request.

I am just wanting to be able change the colour of the nav bar text on hover? Right now the hover is the same colour as the background and I don’t like that it disappears. Also when you are on the page that has been clicked the text disappears from the nav bar.

Hi AtlanticAvo! Yes, don’t worry but we need to check your site to understand since in our demo or in other Uncode websites we don’t see this problem, can you please share your site URL so we can check and in case create a quick code for you?

malones.bc.ca Thank you!!

Hi! Not sure what is causing this without access the admin, anyway you can use this code to fix (insert in the Theme Options > CSS):

.menu-dark .menu-smart a:hover, .menu-dark .menu-smart a:focus {
    color: #f48263;
}

Hi there, I’m finding my Product galleries using the .owl-carousel-wrapper are changing to 0 height on mobile. It’s also acting odd with extra space to the right of the carousel. Instead of hitting the end of the products when you’ve swiped all the way, it keeps going in to black space.

What’s going on here? https://quoimakeup.com

Hi there, I’m just submitted a ticket to see what’s up. I use Uncode across 5 different ecommerce stores, and they’re all doing the same thing.

As quick fix it seems you can use a code like this but without a complete debug I cannot tell you why only your installation is affected by this issue:

@media (max-width: 959px){
.owl-carousel .owl-stage-outer {
    height: auto !important;
}
}

ps: probably you have the same extra plugins installed in all the websites…

hi , how do you have a picture only seen on mobile version and not on desktop. Thanks

Hi ninjariuchi! You can insert your image in a row or in an inner row and show only this on mobile: https://support.undsgn.com/hc/en-us/articles/214003585#&gid=1&pid=9
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

In the most recent update, the headline block does not work. You insert a headline, and it does not show up on the front end.

Hi MetalPotatoUK! Are you sue you don’t have custom code in your Child Theme? If there is an issue like this with the update here you should see hundreds of similar reports…

It occurs even with child theme disabled. Currently downgrading to a previous version of Uncode to test the theory that it’s the update.

Ok let us know how it goes!

My vertical menu navigation sidebar disappeared after upgrading to 2.2.3.

In the theme options -> Menus -> Vertical menus -> Its set to “Lateral”

Fixed -> when updating the theme I forgot to edit the ‘header.php’ file i added to the child-theme

Can i email you the purchase token?

No since there are also illegal copied distributed with the Purchase Code. Just to quick help if this is code creates problems for you, please use this to override it but we cannot help more here:

@media (max-width: 569px) {body.menu-mobile-centered .mobile-hidden:not(.social-icon):not(.menu-social) { display: block !important; }}

That is very noble of you. Thank you sir/madame!

How can you add two columns on mobile?

Hi freepartners! You just need to modify for each column of the row the column width to 6/12: https://support.undsgn.com/hc/en-us/articles/214003625#&gid=1&pid=7
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

if i decided to change my domain name, so i can delete my code in prev. domain and apply for the new one?

Hi amanwhomade! Yes, don’t worry, of you have any problem regarding registration just contact us as suggested at the bottom of this page, so we can help soon: https://support.undsgn.com/hc/en-us/articles/360000849998#deregistration-portability

Android issues on product gallery, could you please check this on Android? https://shop.antoninocannavacciuolo.it/store/food/

I really don’t know why Android was trying to show something over the products but now it works :)

Anyway, thank you for your prompt answer and your help :)

Hi piesse and thank you for the confirmation! ;)

Your support team is pathetic. They don’t even care to understand my problem. I have made the purchase, installed the them and when trying to register the purchase code, I’m getting an error. I haven’t used the purchase code with any domain till now. I have raised support ticket but I’m getting vague replies “Please refer to our purchase guide ”. Guys, I can read and write, please don’t educate me, please try to understand my query and provide with appropriate solution.

Hi mani111! We are sorry for this! We’ll check this and we’ll get back to you soon!

Author has responded within seconds, the code is working now, Thanks a lot for the support.

Hi mani111 and thank you for the confirmation! ;)

Hello, one of my clients runs Wordpress application with your template. My client have bought a regular license. I am allowed to rewrite your theme to be used for Single Page Application based on javascript/html or I am not allowed to modify it at all? I can leave a comment in the code that this theme is from undsgn. Thanks.

Hi jansedlon! Please find here all the info you need:
https://themeforest.net/licenses/standard
https://themeforest.net/licenses/terms/regular
Anyway, if you are in doubt don’t esitate to contact the Envato support: https://help.market.envato.com/hc/en-us/requests/new

hello one question, i want to have a static video background but i want to make header text slide is it possible?

Hi design-francescolicata and sorry for the delay during weekend! Yes basically you need a mix between these headers:
https://undsgn.com/uncode/features/header-video/
https://undsgn.com/uncode/features/header-text-slides/
In a few words, you need to apply the video to the first row container.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

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