23226 comments found.
Hello,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
@media(max-width: 767px){
h1.vc_custom_heading {
font-size: 20px !important;
}
}
Best Regards.
thanks… on tablet the menu go outside the screen in vertical and landscape mode i have an ipad 12.9
Hello,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
@media (max-width: 1159px){
#header .main-menu>li.menu-item>a {
font-size: 10px !important;
padding-left: 5px !important;
padding-right: 5px !important;
}
}
Best Regards.
not works… try 3 different borwser cleaning cache browser, cache WP all… perhaps the new ipad have more resulution ?
Hello,
Can you please contact us via our support system with your site WP Admin Login details so we will check it for you.
Best Regards.
hello probably the problem is ALL the HEADER not the menu go outside screen perhaps you code is for menu only ?
Hello,
Yes that is because the content in the header is more then normal and that makes it disappear from header when checking it on Tablet version, in that case you have reduce your content or you have to change the size of the content small in particular screen resolution sizes, so please contact us via our support system with your site WP Admin Login details so our experts will check it for you and provide you the best possible solution.
Best Regards.
hello i pay for ubermenu but seems your theme not work well with it… so i have to choose your menu but it is not flexible as ubermenu… i found this issue http://prntscr.com/q38pus i need narrow type but submenu are not showed correctly see screenshots how can i fix? thanks
Hello,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
#header .main-menu .narrow ul.sub-menu li.menu-item:hover>ul.sub-menu {
width: 250px !important;
}
Best Regards.
Hello,
No, you can only use the FontAwesome Icnos beside Menu Items.
Best Regards.
Hello, Is Porto 5.1.1 compatible with the new version of Woocommerce (3.8.1) ? Thank you.
Hello,
Yes, The latest version of the Porto WordPress 5.1.1 is fully compaitable with the latest version of the WooCommerce 3.8.1
Best Regards.
how to change header
same as html porto responsive . desired link header: feature-headers-full-width-semi-transparent-light.html
now i use themes seo in web.
Hello,
Can you please explain your issue more clearly if possible with the help of screenshots for my better understanding.
Best Regards.
Hi,
We’ve 10 purchase codes, and when we try to activate one, we receive this message: Your ip address is blocked as spam!!!...
Hello,
Can you please contact us via our support system with your product purchase code and site WP Admin Login details so we will check and solve this issue for you.
Best Regards.
63356 ticket & #63422 are wating for be replied
hi today i bought your (PORTO) theme please tell me can i use this theme for unlimited websites or just for 1 only ?
Hello,
All ThemeForest products allow One license for each domain on which you will install the theme (multisite installation does not matter though).
So regardless of a number of clients, the license works with a number of domains. So if you are building 10 websites, you need to purchase 10 regular licenses for that, etc… These are license usage policy of ThemeForest (and we have no control over this), you may wish to confirm from Themeforest here:
https://help.market.envato.com/hc/en-us/requests/new
There is no unlimited usage license.
Best Regards.
Hi,
I am willing to use your theme to start affiliate marketing with well known affiliations like ClikBank, Amazon, Lazada, and so …on. I just wanna know,
1. can I get the the same look and feel front end by adding affiliate products and services? I am sure that i need to add more product details. Its not a problem . Let me know how flexible is theme for the affiliate product marketing.
2. Can I add some text blow the product image (in the front page product )?
3. Can I edit the “add to cart button” to “Read more” and once clicked the button redirect to the detail page? (I think we call it shop page) (rename the button and add button link, or both – product page and archive product layout (homepage/shop page))
4. in the detail page , i want to rename “Add to cart” text to “Buy now” or “order now”. and the url should be the external link/url to a button.
Thank you.
Hello,
First of all, thanks for showing your interest in Porto WordPress.
1. Porto WordPress Theme is fully compatible with WooCommerce and uses WooCommerce for store functionality and it has the default functionality of the affiliate/external products, you can read all about it here:
https://woocommerce.com/videos/woocommerce-external-affiliate-product-overview/
2. Sorry to say that but you can not add the text below the product image, but if you want to add the text below the product image on single product page, then you can use latest Porto WordPress feature, “Custom Product Layout Builder” functionality and create the single product page layout as per your requirements:
https://www.portotheme.com/wordpress/porto/documentation/woocommerce-product-layouts/
3. Yes, you can easily change the text of the Button as per your requirements, but you can not change the URL of the button on click, It requires Customization.
4. Yes, you can easily change the text of the button on the single product page and also change the URL to external/affiliate products simply/easily.
Best Regards.
Hi,
I am sorry if I didn’t ask my 2nd question properly.
Let me ask the question with some samples;
In this page https://www.portotheme.com/wordpress/porto/shop2/ (Home page), go to featured products.There you can see Product image + category + Price + Product name .
I am thinking to add some text (small paragraph) to make people aware about the product before they go to the single product page (brief description) just beneath the image or somewhere in the same module.
is this doable?
also let me clarified the question 4 again ;
once we go to this page https://www.portotheme.com/wordpress/porto/shop2/product/computer-mouse/ (as I understood this is the single product page)
can we re-name the “Add to Cart” button and can we change the url of it to the external/affliate url?
Above requirement should only applicable for Affiliate products.
Thank you.
Hello,
2. Yes, you can do it using Product Description, you can show the product description on Shop/Category pages and on elements like the featured product on home page by using an option under Theme Options: https://pasteboard.co/IIL4dhjx.png
, It will look like this: https://pasteboard.co/IIL4uTH.png
4. You can change the Text easily by changing it into the Theme Language files or using the Loco Translate plugin, and If you want to use the external/affiliate link then you have to set the particular product as external/affiliate product.
Best Regards.
Thank you, everything is cleared.
Most Welcome!...
Just a quick question;
When I go through the “Porto Multi Purpose & Woocommerce Theme Main Features” I found some item list, that says ;
Compatible with <plugin name> plugin.
Does it mean, you don’t provide those plugins free of charge , but those are compatible with your theme?
or Those plugins comes with the theme(in built) , free of charge?
Please clarify.
Hello,
Please see the screenshot of the pre-packaged plugins with the theme: https://prnt.sc/kr59vg
, If you want to use any other plugin then you have to purchase it seperately.
Best Regards.
Hello,
I have installed Porto Theme (new license) on another web site besides my main website. Is it possible to transfer all the plug-ins, theme changes, pictures, posts, produtct, pages etc to my new wesite so I dont have to start from scratch ?
I ask that because both websites are on the niech and both sell the very same products so I am trying to avoid having to do the very same personalization job and information inclusion again.
Is there any plugin that could help with that ?
Best Regards,
Felipe
Hello,
This is called migration of the site and migration is not included in the Theme support policy, but as per my experience, I always use the duplicator plugin for migrating the site from one WP to another, if you want you can try this:
https://wordpress.org/plugins/duplicator/
Best Regards.
Hi, I have changed my domain and it does not register by the purchase code. Please reset my purchase. Thanks
Hello,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Hi, a recent update (I only have 4.11 to compare) seems to have broken the members flex box layout.
In 4.11 the members (my site has 14 in four rows) in each row were level, but in 5.1.1 each member box only takes as much room vertically as it needs so everything after the first row is affected.
Hello,
I have just tested it at my end on my test site and it is working perfectly fine at my end, It must be the cache issue at your end or please make sure that you are using the very latest version of the WP, Theme, and Plugins as well, otherwise, update it and check back again, you will not finds this issue anymore.
Regarding Cache, please read the below given article:
https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 10/10/2019. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
I’ve debugged the problem and it’s caused by line 4680 in theme.js (and presumably other theme*.js files). In 4.11 there is layoutMode: ‘fitRows’ but it’s commented out in the new version.
To replicate you need to create at least two rows of members with some of the first row having shorter descriptions (or some - not all - with social media icons).
Sound’s Great! That you have found and solve the issue by yourself!!! You are the best.. We will try to check it with the upcoming updates of the Theme.
Best Regards.
Hello, before I purchase your theme, there are 2 questions: 1. I’ve foud this theme https://www.portotheme.com/wordpress/porto/construction/ some time ago, but now there is another look after I press “Life Preview” on “Item Details”. How can I buy and use exaclty the theme https://www.portotheme.com/wordpress/porto/construction/ ? 2. Does this theme support multilingual site structure?
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Your provided both Links are for the same Demo and we have upgraded the style of the Demo’s in our latest releases, and yes it supports Multilanguage as well, Please read in theme documentation:
https://www.portotheme.com/wordpress/porto/documentation/faq/how-to-setup-language-switcher-and-currency-switcher/
Best Regards.
So at this cart https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399 I can buy exactly the theme that looks like the demo by this link: https://www.portotheme.com/wordpress/porto/construction/ ?
Hello,
Yes, you can Import any of the Demo as per your requirements after purchasing the Theme.
Best Regards.
Thank you, PT-Support2!
Most Welcome!...
Hi!
I want to something change “CASES” which is made in your them but now i need to change “CASES replace to Department on the CASES place” can you told me how can i change it? https://prnt.sc/q30nil
Best Regards.
Hello,
That Cases is actually the Portfolio Custom Post type and you have changed the Name,Slug name etc.. from Appearance >> Theme Options >> Portfolio, so you have change it from there as per your requirements and it will work for you: https://pasteboard.co/IIJMwF5.png
Best Regards.
thank you so so much for your kind information and help us always. can we use google adsense? and othe advertisement in our website??
Hello,
Most Welcome!!..
And yes you can use Google Adsense or any other advertisement on your website as per your requirements.
Best Regards.
I have created a new slideshow with Slide Revolution, but I can’t find where Porto is calling the default one. How do I change this?
Hello,
Please edit your page and scroll below, you will find view options and under view options you will find Banner Type option and select as Revolution Slider and set the slider from there as per your requirements as showing in this screenshot: https://pasteboard.co/IIJEluB.png
Best Regards.
I’m trying to set a background image for my site including body and header, but even though I have set the header to transparent it’s still showing as a white.
Hello,
I have just tested your site and it is working fine at my end, please see this screenshot: https://pasteboard.co/IIJCnwX.png
, the header is also transparent as well, It must be the cache issue at your end nothing else.
Best Regards.
Hi, Is there an email address for questions before purchase?
Hello,
First of all, thanks for showing your interest in Porto WordPress.
You can ask presale questions here or via our email newsmartwave@gmail.com
Best Regards.
Boa tarde, preciso comprar o WPML pra usar o language switch? e posso transferir minha licença para outro site? se sim, quantas vezes consigo fazer isso?
Hello,
1. Ye, you have to purchase WPML for using your site as Multilagual, please read more about it here:
https://www.portotheme.com/wordpress/porto/documentation/faq/how-to-setup-language-switcher-and-currency-switcher/
2. Yes, you can transfer the License from Test site to Live site easily by following the below given article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052391--3-transfer-re-use-license-from-test-to-live-site
Best Regards.
Close WooCommerce single Product accordion by default
By default Product Tabs in WooCommerce auto opens the first one. Is it possible to have them all closed by default, requiring you to click it to see more?
Hello,
No, Sorry to say that but this is not possible, There is no option in the Theme for it, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.
Best Regards.
Si no actualizo el tema ¿el sitio web tiene alguna dificultad?
Hello,
If your WP is also not updated, and plugins like WooCommercem WP Bakery, RS etc… are also not updated then you can go with old version of the Theme and no need to update, it will not create any issue, but in case you are using the updated WP and Plugins then it may be create some issues, then you have to update the Theme and Theme required/recommended plugins as well.
Best Regards.
Hi Support,
Just buy it, and when installing the Default Plugins WPBakery Page Builder and Revolution Slider , it fail , and try reinstall them, also fail. The wordpress version is 5.3 . Do it means it cannot support version 5.3? Please kindly help, thx.
Hello,
Please go to Porto >> Theme License and deactivate the Theme from there and then again activate the Theme with the same purchase code and then go to Appearance >> Install Plugins and try to update the plugins from there one by one, I am sure you will not finds the issue.
OR
you can download the latest plugins from the below-given article as well:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
Best Regards.
