19077 comments found.
How does one deactivate a site whose domain name has expired and the site is down? I just want the theme deactivated so that I can use it on another site.
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
I have deregistered my purchase code and my theme still be blocked… could you please help me?
Sorry… I have read the correct way to do this… Thanks a lot.
Great, glad to know you have found the right tool to do this.
I want to use the license key on my new website, but it says, that it’s already in use on another site. This other site is my old WP site, which is already deleted. How can I register the theme on my new site?
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hello! I really love working with your theme. 
I have a little question: Is the slider compatible with your tabs? I made some Tabs with some content and an image slider on the right. If I click on another tab, the image isn’t visible or has a height of 0 for a few seconds until the slider begins to slide.
I’ve found an discussion about this behaviour and have this code for a little fix:
target.fadeIn("200", function() {
$('.js-photo').slick("setPosition", 0);
});
Because, I’ve seen your slider for images is a slick slider, too? Can you maybe tell me, where to find the js file for this?
You can take a look if you like here.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, I’ve sent you a message.
And I have another question to the tabs: How can I prevent showing the tabs before the content is completely loaded? If you load the page, you can see the tabs on the left as a list for a few seconds.
Hi,
Sorry, it is not possible in jQuery UI, which we use for tabs.
Best regards,
Muffin Group team
For a client I’ve updatet from version 12 to 21 (newest one). sadly I cannot see the Betheme Menu on the left side in the backend. Whats wrong therE?
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
I have the purchase code sent by the client. May I create the account myself, since I’m the one have to deal with it…
If you have purchase code sent by client, please ask him also for his TF’s username he used to purchase the license and use both (username and password) to create account on support forum.
Hi, the customer send me all his informations, but your support-forum keeps saying, the themeforest username is invalid. now what?
If forum says it is invalid, it means the details you are trying to use are invalid. We suggest to send us private message via contact form that is on the right hand side at https://themeforest.net/user/muffingroup#contact with invalid details so we may have a closer look on it.
Hi, I can’t see the option to have a different logo on a page with a transparent header (e.g. home page with slider like most multipurpose themes), or in the very least to have a different logo used on the home page compared to the rest of the site. Any advice? Many thanks
Hey,
to set different logos per individual pages, you have to use Layouts feature which is located on the left hand side in main WP dashboard. For more details about this feature, please read this topic.
Best regards,
Muffin Group team
Hello, when I make changes for more than 5 minutes, the updates are no longer and I lose my last changes .. In addition, the visualizations do not work! Can you help me please.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello, is possible reset license for my license, I change domain name?
Thanks
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hello, my license code does not work. I was working on a domain that I would not use with my theme, now I want to use it on my main site but it won’t allow it. I’d appreciate it if you helped.
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
The error I’m currently receiving is “Please contact us using contact form on our Themeforest profile page” When you try with the link you send my license does not see unfortunately. I’d appreciate it if you could help me.
Please send us private request as we told you above.
Hi, I have written my problem with the photo from the private request form as you wish. However I still didn’t get a return. I’d appreciate it.
From what I can see, you sent private message late Saturday and it is waiting in the queue as we do reply on messages from oldest to the newest. Be sure you will get a reply today.
Hello, in the list items in RTL the “V” sign is on the bottom part of the bullet instead of the upper. How can I fix it? Website: http://masof.com/%d7%a1%d7%95%d7%92%d7%99-%d7%a9%d7%99%d7%a8%d7%95%d7%aa%d7%99%d7%9d/%d7%a9%d7%99%d7%a0%d7%95%d7%a2-%d7%93%d7%92%d7%99%d7%9e%d7%95%d7%aa-%d7%9e%d7%a2%d7%91%d7%93%d7%94/ Thanks
Hi,
to move it up, you have to use the following css:
ul.list_mixed li::before, ul.list_check li::before, ul.list_star li::before, ul.list_idea li::before {
top: 0 !important;
}
Best regards,
Muffin Group team
Worked, thanks (:
You are welcome! )
Hi
I need to learn everything about your Shortcodes.I mean where you find them. for example this code :
Betheme 3dprint theme :
[divider height=”70”]
Best 3D models on the market [divider height=”20”] title=”Aenean fermen” icon=”icon-air” image=”” icon_position=”left” border=”0” link=”” target=”” class=”” animate=”“]Vitae adipiscing turpis. Aenean ligula nibo molestie./icon_boxone_thirdVitae adipiscing turpis. Aenean ligula nibo molestie./icon_boxone_thirdVitae adipiscing turpis. Aenean ligula nibo molestie./icon_box [divider height=”50”] src=”http://localhost/woo1/wp-content/uploads/2019/11/3d-product-image1.jpg” border=”0”]/one_second
I see you use above code in this theme https://themes.muffingroup.com/be/3dprint/product/cog-pt-32-aluminium/
I need to know how .
Thanks
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Problem in “Schedule Sale price” or Featured Image of Products
https://ibb.co/M79fsk4Is any css code available to fix that ?
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, do you have a product star review option in this theme? as in some of your demos you have star product ratings but cant see how to turn them on. If you dont have it as standard what plugin have you used in your demo? Thanks, great theme by the way
Hi,
reviews is default featured that comes with WooCommerce plugin itself. For more details about it, please visit WooCommerce doc.
Best regards,
Muffin Group team
any discount plan on black friday?
Hi,
at this moment, we can not confirm it yet.
Best regards,
Muffin Group team
any discount plan on black friday?
Hi,
at this moment, we can not confirm it yet.
Best regards,
Muffin Group team
Hi there, I purchased this theme and I’m using it at www.tepia.co. I’m currently optimizing for Google Page speed and one of the requirements is to “Ensure text remains visible during webfont load”
Seems like it’s an easy solution. I need to add ‘font-display:swap’ to the @font-face css, but with the way the theme is loading Google Fonts I’m having difficulty pinpointing where this is. I don’t see this in any of the css files. I think it’s loaded via javascript. I don’t think I have the capabilities to inject css using javascript.
Is there a way this can be done? Maybe in a theme update?
Hi,
thanks for suggestion, we will consider it while future updates.
Best regards,
Muffin Group team
fixed
Great!
I need to download revolution slider templates online, but it is asking me for registration code which I cannot find. Is it possible to get the registration code so that we can download the templates?
Hi,
purchase codes (license keys) are not included for plugins which are bundled into theme. It’s because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plugins are fully functional without it. If you want, you can find out more by visiting the links below:
https://help.market.envato.com/hc/en-us/articles/213762463Something like “Free” version of a plugin does not exist. All bundled plugins are included with extended licenses and users can use these plugins within the theme without needing to purchase them separately. This is standard and according to ThemeForest rules.
Best regards,
Muffin Group team
Hi, can you tell me which of your demos is used in this website http://castlemancars.co.uk/ . I think it’s using betheme, have checked but couldn’t find it after a quick glance. Many thanks N
Hi,
seems like this website might base on https://themes.muffingroup.com/be/charity2/ as this is the only similar we have.
Best regards,
Muffin Group team
Hello,
Will you participate in Black Friday / Cyber Monday on envato?
Thank you
Hi,
at this moment, we can not confirm it yet.
Best regards,
Muffin Group team
