23241 comments found.
Hello, price filter only appears in the shop page. I am trying yo use it in category pages but it doesn’t appear there. Do you know why?
Hello,
If you set the Price Filter from Appearance >> Widgets >> Woo Category Sidebar then it should have to work on Shop/Category pages as well, and if it is not working/appearing then please contact us via our support system with your site WP-Admin Login details so we will check it for you.
Best Regards.
hi i use “marsplastik.com” with license. I deleted the site. so can i use licence to another domain.
Hello,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Hello,
- The latest version of Visual Composer is 6.1.0
- The version of the Porto theme: 6.0.5
- The last update was dated 23 November 2019
- When will we have the last update?
Regards,
dan002
Hello,
You can download the latest plugin from here:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
And there is no need to activate or purchase the new license for this plugin. This plugin is already included in the theme package and already purchased the license by P-Themes. This activation message for those who want to update the plugin directly from their website. In our case, you can receive the updated plugin always with the theme update release.
So no need to activate it, just ignore the message and feel free to use it.
You can not use the library/template of any Premium plugin including in any Theme Package, If you want to use the premium plugin library/template then you have to purchase that particular plugin license separately, this is Envato policy you may wish to confirm from them as well.
Regarding WP Bakery version 6.1 last released on 13-12-2019, we are testing it with the Theme and soon you will find the plugin with the Theme update so till that please be patience.
Best Regards.
Thank you for the answer !
I’m already using the link you gave, that’s why I asked when the new version would be available, on the link you gave.
Regards,
dan002
Hello,
Regarding WP Bakery version 6.1 last released on 13-12-2019, we are testing it with the Theme and soon you will find the plugin with the Theme update so till that please be patience.
We will release the new version of the Theme and Plugin soon.
Thanks for your understanding.
Ok ! Thank you
Regards,
dan002
Most Welcome!!!.. 
when will it SALE again?
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but the SALE is over now and we have no any plan for Sale now, you have to purchase it on its regular price.
Best Regards.
okay thanks anyway
Most Welcome!!!..
how to change a domain ?
Hello,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Can we get a light version of the gamer theme?
Hello,
You can change the color of the Demo from Appearance >> Theme Options >> Skin.
Please check all the options under Skin and change the colors from there as per your requirements.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 04/08/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Does this theme work with the BigCommerce plugin for Wordpress?
Hello,
First of all. thanks for showing your interest in Porto WordPress.
Sorry to say that but we have not officially tested that BigCommerce plugin for Wordpress with the Theme so we are unable to suggest you on it, If you want to use it you can try it with the Theme If that plugin built by following the WordPress standards then it should have to work fine with Porto WordPress as well.
Best Regards.
mPDF error: IMAGE Error (http://taydomailer.com/an/ba_invoice/icon_facebook.png): Could not find image file
Hello,
This is not the Theme issue but problem is that the domain name you are using didn’t resolve back to the server when accessed from the server, you can read more about in the below-given thread:
https://stackoverflow.com/questions/23514062/mpdf-not-rendering-images-mpdf-error-image-error-could-not-find-image-file
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 29/11/2018. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
We are having an issue with the WPBakery option. We want to have a row with 3 columns with each column as a image block. We want to have a header title in the center of each image block.Using the wpbakery image block does not allow this. Is there another alternative or perhaps we are doing it wrong?
Thanks!
Hello,
You can use Porto Image Frame Element, and set view type as Center Info as showing in this screenshot: https://ibb.co/74815HK
and set the element in 3 columns in a row as per your requirements.
Best Regards.
Hello, do i receive updates for WP Bakery if i have the theme licence ?
Hello,
You can download the latest plugin from here:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
And there is no need to activate or purchase the new license for this plugin. This plugin is already included in the theme package and already purchased the license by P-Themes. This activation message for those who want to update the plugin directly from their website. In our case, you can receive the updated plugin always with the theme update release.
So no need to activate it, just ignore the message and feel free to use it.
You can not use the library/template of any Premium plugin including in any Theme Package, If you want to use the premium plugin library/template then you have to purchase that particular plugin license separately, this is Envato policy you may wish to confirm from them as well.
Regarding WP Bakery version 6.1 last released on 13-12-2019, we are testing it with the Theme and soon you will find the plugin with the Theme update so till that please be patience.
Best Regards.
Hi, in your “Architecture & Interior Design” Demo you are using “Porto Ultimate Content Box” in the “Our Services” Section. Can you tell, how to change the icons of the 4 Boxes (Home Projects, Building Projects…)?
Hello,
That Section has been set using Custom HTML. So you have to change that Custom HTML with any other Icon as per your requirements, You will find the Custom HTML when search on Google, Here is the Code: https://ibb.co/wKMwrN0
Best Regards.
Can you please reset my purchase code.
Hello,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
This is not good i have buy this theme in 61$ now sale is on and it is in 29$ very sad for us will never buy again from your store
Hello,
Really sorry for the inconviniance, but this is not from our side, The Theme has been selected from Envato for its December Campaign, so that is not from us, Hope you can understand it.
Best Regards.
Hi, I think it’s an excellent theme. Before comparing it I would like to know if it is compatible with WP-CRM
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but we have not officially tested that WP-CRM with the Theme so we are unable to suggest you on it, If you want to use it you can try it with the Theme, If that built by following the WordPress standards then it should have to work fine with Porto WordPress as well.
Best Regards.
Hello. I just purchased your theme this morning. Installed it and applied one of your demo layouts to start my editing. When I go tp Porto and attempted to edit any setting, I get the error “There was a problem with your action. Please try again or reload the page.”
I have contacted my hosting provider and inquired about the Modsec option that I read in the comments and they told me that it was not the server causing the issue but rather the theme. I disabled all plug-ins and I am still unable to save settings.
In the mean time, I have found that I can edit using the live preview. It just seems to be very sluggish. Any assistance would be fantastic.
Hello,
Most of the time this issue occurs because of ModSce issue, and that is server side issue, you have read the comments as well in which that ModSec solved customers issues, but some times this issue also occurs because of file permission issues as well, so please check your Theme file permissions OR try to reupdate the Theme, If that solved your issue, It’s Good!!!. and if not then you have to contact your hosting provider for it.
Best Regards.
Hello, and thank you for your reply. How to I go about “re-updating” my theme?
Hello,
Please read and follow the instructions written in this article and showing in the video:
https://smartwave.freshdesk.com/support/solutions/articles/12000052422--13-update-porto-theme-manually-without-loosing-any-data-
Best Regards.
Hello again,
I have followed your steps, backed up the site, renamed the porto folder to porto_old. Copied over the clean porto folder from the download and copied in the theme directory. I am still experiencing the same issue.
Is there anything else that I can try? Hosting says it is not them, File permission doesn’t seem to be the issue. Can I assume that this theme just will not work with my provider?
Cancel the request. I called support instead of using the online chat. They manually disabled ModSecurity and now the issue is resolved. Thank you for your patients and support.
Sound’s Great!!!
Hello, look I have a problem with the “menu” look as shown, and tried to see from me that it is wrong but everything is fine, can you give me support please? Or tell me where can I get an earlier version of it?
https://prnt.sc/qca719Hello,
Most of the time this issue occurs because of the cache, Please check your site once after removing the server, site and browser cache, I am sure you will not finds this issue anymore, Please read this article as well:
https://smartwave.freshdesk.com/en/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
Best Regards.
I try to recover access to the web of income of doporte but in no case I can
Reset key licence please bro
Hello,
If this does not help you, then please share the site URL with me so that I’ll check it for you.
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
hello, the error persists but I don’t know how to contact you
I can’t access the support site
Hello,
Please contact us via our email newsmartwave@gmail.com with your product purchase code and this comment link so that we will check and provide you the best possible solution for it.
Best Regards.
I’m having trouble with the Revolution Slider. Cant figure out how to change the slider. and I now have a Opps error. I have done what a few of the other comments have said but i don’t have WP cache active so that’s not the issue.
Hello,
Can you please contact us via our support system with your site WP Admin Login details so we will check it for you.
Best Regards.
Hello, just installed you theme but every demo I try to import/ try to make change, the main menu still look like the, with blue button as you can see in the image attached.
https://ibb.co/KzfmkLCHello,
Most of the time this issue occurs because of the cache, Please check your site once after removing the server, site and browser cache, I am sure you will not finds this issue anymore, Please read this article as well:
https://smartwave.freshdesk.com/en/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
Best Regards.
Hi there! is it possible to consider integrating the management of floating numbers in the counter up module? Is it also possible to integrate the insertion of spaces as thousands separators for large numbers? This would be really great, because it is currently impossible to make use of these 2 cases in this module.
Hello,
Thanks for sharing the suggestion/feature request with us, I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.
Best Regards.
In addition to my previous post: Hmm: one more thing though. Now that I changed the settings, new courses don’t automatically appear anymore in the course page nor in the footer menu…why is that then?
Hello,
It should have to automatically appear, That is the reason, I asked you to contact us via our support system with your site WP-Admin Login details so we will check it for you on your site.
Best Regards.
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