23249 comments found.
This is not good i have buy this theme in 61$ now sale is on and it is in 29$ very sad for us will never buy again from your store
Hello,
Really sorry for the inconviniance, but this is not from our side, The Theme has been selected from Envato for its December Campaign, so that is not from us, Hope you can understand it.
Best Regards.
Hi, I think it’s an excellent theme. Before comparing it I would like to know if it is compatible with WP-CRM
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but we have not officially tested that WP-CRM with the Theme so we are unable to suggest you on it, If you want to use it you can try it with the Theme, If that built by following the WordPress standards then it should have to work fine with Porto WordPress as well.
Best Regards.
Hello. I just purchased your theme this morning. Installed it and applied one of your demo layouts to start my editing. When I go tp Porto and attempted to edit any setting, I get the error “There was a problem with your action. Please try again or reload the page.”
I have contacted my hosting provider and inquired about the Modsec option that I read in the comments and they told me that it was not the server causing the issue but rather the theme. I disabled all plug-ins and I am still unable to save settings.
In the mean time, I have found that I can edit using the live preview. It just seems to be very sluggish. Any assistance would be fantastic.
Hello,
Most of the time this issue occurs because of ModSce issue, and that is server side issue, you have read the comments as well in which that ModSec solved customers issues, but some times this issue also occurs because of file permission issues as well, so please check your Theme file permissions OR try to reupdate the Theme, If that solved your issue, It’s Good!!!. and if not then you have to contact your hosting provider for it.
Best Regards.
Hello, and thank you for your reply. How to I go about “re-updating” my theme?
Hello,
Please read and follow the instructions written in this article and showing in the video:
https://smartwave.freshdesk.com/support/solutions/articles/12000052422--13-update-porto-theme-manually-without-loosing-any-data-
Best Regards.
Hello again,
I have followed your steps, backed up the site, renamed the porto folder to porto_old. Copied over the clean porto folder from the download and copied in the theme directory. I am still experiencing the same issue.
Is there anything else that I can try? Hosting says it is not them, File permission doesn’t seem to be the issue. Can I assume that this theme just will not work with my provider?
Cancel the request. I called support instead of using the online chat. They manually disabled ModSecurity and now the issue is resolved. Thank you for your patients and support.
Sound’s Great!!! 
Hello, look I have a problem with the “menu” look as shown, and tried to see from me that it is wrong but everything is fine, can you give me support please? Or tell me where can I get an earlier version of it?
https://prnt.sc/qca719Hello,
Most of the time this issue occurs because of the cache, Please check your site once after removing the server, site and browser cache, I am sure you will not finds this issue anymore, Please read this article as well:
https://smartwave.freshdesk.com/en/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
Best Regards.
I try to recover access to the web of income of doporte but in no case I can
Reset key licence please bro
Hello,
If this does not help you, then please share the site URL with me so that I’ll check it for you.
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
hello, the error persists but I don’t know how to contact you
I can’t access the support site
Hello,
Please contact us via our email newsmartwave@gmail.com with your product purchase code and this comment link so that we will check and provide you the best possible solution for it.
Best Regards.
I’m having trouble with the Revolution Slider. Cant figure out how to change the slider. and I now have a Opps error. I have done what a few of the other comments have said but i don’t have WP cache active so that’s not the issue.
Hello,
Can you please contact us via our support system with your site WP Admin Login details so we will check it for you.
Best Regards.
Hello, just installed you theme but every demo I try to import/ try to make change, the main menu still look like the, with blue button as you can see in the image attached.
https://ibb.co/KzfmkLCHello,
Most of the time this issue occurs because of the cache, Please check your site once after removing the server, site and browser cache, I am sure you will not finds this issue anymore, Please read this article as well:
https://smartwave.freshdesk.com/en/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
Best Regards.
Hi there! is it possible to consider integrating the management of floating numbers in the counter up module? Is it also possible to integrate the insertion of spaces as thousands separators for large numbers? This would be really great, because it is currently impossible to make use of these 2 cases in this module.
Hello,
Thanks for sharing the suggestion/feature request with us, I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.
Best Regards.
In addition to my previous post: Hmm: one more thing though. Now that I changed the settings, new courses don’t automatically appear anymore in the course page nor in the footer menu…why is that then?
Hello,
It should have to automatically appear, That is the reason, I asked you to contact us via our support system with your site WP-Admin Login details so we will check it for you on your site.
Best Regards.
Hello,
Please edit your home page and scroll below you will find view options and under view options, you will find Content Top Section and under it, you will find a block slug name which means the section is coming from blocks, Please see this screenshot: https://ibb.co/4pzXzzL
, You have to go to blocks and finds and edit the particular block and change anything as per your requirements.
Best Regards.
Hi,
Superb work P-Themes , I loved the Porto Studio Functionality you have recently added in Theme, It makes work easier.. Highly appreciated..
Hello,
Thank your so much @aizazawan, You are the best..
Thanks for your appriciation and you will find some more options in near future.
Best Regards.
Hi! I’m using porto theme. Revolution slider that comes with porto theme , doesn’t work, When I try to add a new slider , I got this message ’’ Oops… You have some jquery.js Library include that comes after the Slider Revolution files js inclusion. To fix this , you can: 1. Set ‘Module General Options ’ – ‘JQuery & Output Filters ’ – Put JS to body ’ to on 2. Find the double jQuery.js inclusion and remove it. ’’ thanks , hakan
I’ve opened a ticket. I’m waiting for reply ?
Hello,
Your ticket reply has been sent please check your ticket reply and reply to your ticket accordingly and please do not panic here about support tickets, once your ticket will resolved you will get the reply of your support ticket, till that you have to be patience.
Thanks for your understanding.
Hello, Can You make Mini Cart more convenient. The link “VIEW CART” is not convenient https://prnt.sc/qbxbyb . We made research, our clients click “CHECKOUT”, but they like to click cart first, but usually they didn’t find it in mini cart.FOr example Your main competitors have more convenient mini carts: https://prnt.sc/qbxc0a , https://prnt.sc/qbxc1y . Simple builder for mini cart will solve this problem
Hello,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
#mini-cart .buttons>a:first-child {
display: inline-block !important;
width: 100% !important;
margin-bottom: 10px !important;
}
Best Regards.
Thank You!
Most Welcome!!!
Hello! Please update FAQ “Latest WP Bakery(Visual Composer) and Ultimate Addons for Visual Composer and Slider Revolution” with WPBakery Page Builder 6.1 (now it’s available 6.0.5). Thank you!
Hello,
Regarding WP Bakery version 6.1 last released on 13-12-2019, we are testing it with the Theme and soon you will find the plugin with the Theme update so till that please be patience.
Best Regards.
I have a site that has been around for a long time on “shop demo 4” How can I configure a secondary menu mega like this: https://prnt.sc/qbwhla
Thanks for the help
Hello,
Please watch and follow the instructions showing in this video I have created for you: https://jmp.sh/x954ft8
Best Regards.
Thank you!
And how do I make a menu with the option below icons like this: https://prnt.sc/qbx5p6
Hello,
That has been made using blocks, You have to set/create the particular section and then use that Block in Main Menu.
There are Three Stages of od Menu Items.Main Menu Item >> Sub Menu Item >> Sub Sub Menu Item as showing in this screenshot: https://ibb.co/K5LXMSk
And the Block Option will only available in Sub Menu only as showing in this screenshot: https://ibb.co/R9HbKtN
And also could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello, Thank you for your awesome theme. I want to know how to update plugins like revslider and WPBakery page builder?
Hello,
You can download the latest plugin from here:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
And there is no need to activate or purchase the new license for this plugin. This plugin is already included in the theme package and already purchased the license by P-Themes. This activation message for those who want to update the plugin directly from their website. In our case, you can receive the updated plugin always with the theme update release.
So no need to activate it, just ignore the message and feel free to use it.
You can not use the library/template of any Premium plugin including in any Theme Package, If you want to use the premium plugin library/template then you have to purchase that particular plugin license separately, this is Envato policy you may wish to confirm from them as well.
Regarding WP Bakery version 6.1 last released on 13-12-2019, we are testing it with the Theme and soon you will find the plugin with the Theme update so till that please be patience.
Best Regards.
unfortunatly, I can’t download file from that link. It shows an error message:
”.zip files are supported but something went wrong.”
I hope that you can solve that problem.
Thanks
Hello,
Please contact us via our support system with your site WP Admin Login details so we will check it for you.
Best Regards.
Hi, the mobile menu is not working on the following website using safari. www.worteldoek.nl
Hello,
It seems to be your site any third party plugin confliction issue, Please deactivate your site all the third party plugins and check your site after removing the browser cache, I am sure your issue will solve and if not then please remain all the third party plugins deactivated and contact us via our support system with your site WP Admin Login details so our experts will check it for you.
Best Regards.
Hello, I am having trouble with setting up the menu with courses. If I add a course it appears on the course page but NOT in the main menu as a dropdown under Courses. How can I fix this? Thanks a lot!
Hello,
That Course is basically the Portfolio Custom Post Type and has been set as Course in Education Demo, Please go to Appearance >> Menu and click on Screen Options and turn ON the Courses as showing in this screenshot: https://ibb.co/Jy7jwZt
and then you will be able to add Courses as Menu Item as showing in this screenshot: https://ibb.co/68GTvLz
Best Regards.
Yeah! That did the trick Thanks a lot!
Most Welcome!!!...
Hmm: one more thing though. Now that I changed the settings, new courses don’t automatically appear anymore in the course page nor in the footer menu…why is that then?
Hello,
Can you please contact us via our support system with your site WP Admin Login details so that our experts will check it for you and provide you the best possible solution for it.
Best Regards.
Dear support team: I figured it out. The course needs an image and then it is displayed in the Portfolio page of Courses Sorry for troubling you. Thanks a lot!!!
Hello,
Sound’s Great!!!
You are best
Best Regards.
Hello, is it possible to change Hover Background Color in sticky header (only in sticky header)? I would like to have transparent hover background color in top level menu but change hover background color in sticky header.
Thanks, Marius
Hello,
Yes, you can from Appearance >> Theme Options >> Skin >> Main Menu as showing in this screenshot: https://ibb.co/rcmgBNb
Best Regards.
Hey guys,
is there anywhere any documentation on how to use the lightbox container? I wasted quite some time now and it simply won’t work at all. All I get is JS errors and the el_id on a vc_column is not rendered to the HTML (which might be related).
The “samples” on https://www.portotheme.com/wordpress/porto/shortcodes/lightboxes/ are useless, since they only show how to use the Lightbox itself, but not the container…
Thanks, Michael
Hello,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Best Regards.
We bought our in 19Sep2018 and we can’t find it in download section
Hello,
Please contact Envato, This is your Envato Account issue: https://envato.com/contact/
, They will let you know all the possible solution for it.
Best Regards.
