404 comments found.
Hi there, how do i remove related articles, like at the bottom of this page. thanks
http://velikorodnov.com/dev/candidate/team_members/john-mccoist/Hi there, there is no such option. I asked developers to add new option for the new update
Hello, I want to disable the portfolio. How can I do it?
Hi there, contact me via my support area please https://velikorodnov.ticksy.com
Hi there, after a couple of months, it started to give me these error “[vc_mylatest_campaign my_style=”mystyle2″]” all the bottom section how can i fix this please
Hi, contact me via contact form on my profile page please and provide wp-admin access
Hello, I want to change the text “Get connected” on the team page?
Hi mate, contact me via my support area please https://velikorodnov.ticksy.com
WPBakery Page Builder 6.2 update?
Hi, please read https://velikorodnov.ticksy.com/article/4335/
Thanks
You are welcome
Hello, I want to change the text “Get connected” on the team page?
Please I purchased this theme in 2017 and my licence has expired, Recently I wanted to upload a new logo but I could not for my website, I also noticed that Visual composer is not working also in my back end. Thank you
Hi mate, you have to update theme and plugins. Contact me via contact form on my profile page with wp-admin access and your purchase code. I will help you to update theme
Hi, Please I have sent you the details as requested. thank you
Sure, I will check it in the morning
Can I use Elementor with this theme, and please what event/calendar plugin I can use with this?
Hi there, we use WP Bakery Page Builder plugin and Tribe event plugin
SO the theme is not compatible with Elementor?
No
I recently discovered in at least the past two updates (most recent and previous versions) accessing candidate data causes an error. Not possible to export or import data. It would be nice to have that fixed. I have three licenses for this theme, and all of them are behaving the same.
Hi there, contact me via form here please https://themeforest.net/user/monkeysan Write me via email which demo can’t you install. It’s night on our side and I will check your email in the morning
Wordfence is listing a critical problem with one of the theme files:
Filename: wp-content/themes/candidate/includes/CandidateBase.php File Type: Not a core, theme, or plugin file from wordpress.org. Details: This file appears to be installed or modified by a hacker to perform malicious activity. If you know about this file you can choose to ignore it to exclude it from future scans. The matched text in this file is: $____($_($_
The issue type is: Obfuscated:PHP/HiddenEval.7149 Description: Suspicious code pattern often seen in obfuscated infections
Is this a legit file for the theme?
Hi there, don’t worry, it’s purchase verification
THANKS!
you are welcome
I purchased this theme for a site in 2015 and have been using Envato Marketplace for updates. Recently, I noticed that the theme is asking for me to activate the license. Is this something new? Should I deactivate the Envato Marketplace plugin and token and put in my purchase code in the Appearance > Themes area of the site?
Hi there, you can use Envato market for autoupdates. Activation we added in v6.1 Please read http://velikorodnov.com/online-documentation/candidate/#!/activation
Envato will close old API soon and tokens won’t work
OK,thanks for the update. I just want to be clear: Should I first get rid of the Envato token (and plugin) before I activate? Or does it matter?
I don’t want there to be an issue where it thinks I’m using the same purchase key in more than one place.
It doesn’t matter. Single license goes to one end domain https://themeforest.net/licenses/standard If you need to activate license on another domain, deactivate license and activate on another domain
I noticed your theme doesn’t support social sharing, Wrong post title and featured images when you share to social media platform
Hi there, where can I see the problem?
I don’t currently have support but I downloaded my existing license expecting to also receive the plugins and the folder only has the theme, some skins, and documentation but no plugins or PSD files. Do I need to renew support to get those additional files?
Hi there, for sure you don’t need to renew support. Please contact me via contact form on my profile page please
Hello, Can I get PSD files?
Hi there, sure. Contact me via my support area please https://velikorodnov.ticksy.com
Just renewed support and trying to open ticket, but keep getting message that support has expired. Please let me know what to do.
Hi there. Try now. Sometimes it takes 10 minutes to activate new purchase code
Since upgrading my theme the Header Slogan Text is not displaying. Any suggestions on what to look for? Until now I have never had a problem with this fantastic theme but now this simply will not work.
When checking source code via the browser the “div main_quote” is empty despite words in the header slogan text showing in the theme options
Hi mate, have you activated theme in Theme settings?
Yes and the website displays with the Candidate Theme the logo appears but not the Header Slogan Text. I can change the header type etc and when I do that and save the changes it reflects those but the Header Slogan Text does not appear.
contact me via contact form on my profile page with wp-admin access please https://themeforest.net/user/monkeysan I will check your settings
Thank you monkeysan message sent. Hopefully I can get all the bugs from the update sorted with your help. I have never needed it before. Hopefully you can help me.
sure, I replied you
I know my support has expired, because I used this theme for a client some time ago and I was not doing their maintenance. We accidentally did 2 years of backlogged theme updates all at once and now much of the live website is broken, is there anyway to rollback or downgrade to the previous version?
If there’s anything that can be done through support we can pay to renew it.
Hi there, contact me via contact form on my profile page with wp-admin and ftp access. I will check your site in the morning
Thank you, sent you a message, but need to know what email for wp-admin access and how to share FTP access. thanks.
Replied you via email
Hi mate, activate theme please https://arribalasvegas.org/wp-admin/themes.php?page=Candidate
and provide ftp access also
Responded via email and still waiting for a response over a day later, please let me know what to do next
Hi mate, I will return tomorrow and check your task. Don’t worry. I remember about you
Nice theme but look like top menu not responsive ?
Hi there, on which page you see issue?
I see your demo top menu like Login/Register are not responsive and look like i you many like 5 it arrange horizontal as seen now
Hi there, if you don’t like buttons, I can hide them via custom css for mobile devices
Wordfence is flagging this file. I checked on two of my sites and the files are identical. They are not on the same server
Filename: wp-content/themes/candidate/includes/CandidateBase.php
File Type: Not a core, theme, or plugin file from wordpress.org.
Details: This file appears to be installed or modified by a hacker to perform malicious activity. If you know about this file you can choose to ignore it to exclude it from future scans. The matched text in this file is: $____($_($_ The issue type is: Obfuscated:PHP/HiddenEval.7149 Description: Suspicious code pattern often seen in obfuscated infectionsHi there, don’t worry. It’s our license verification file
Hi, I just purchase this theme, not realizing that it may not work wot the most recent Word Press. Do you plan to update it soon? Just bought it, and it did not upload properly. The error message was that it failed, and that the .css file did not load. Do you have any thoughts? It was WP 5.3 Thank you.
Hi there, thanks for purchase. Open a ticket please https://velikorodnov.ticksy.com and provide wp-admin and ftp access
Hello Monkeysan, please, I want to remove the author of the news blog, whole web, where can I hide it? Thank you
Hi there, please check such option https://www.awesomescreenshot.com/image/4349173/ec723903b4ca6b77fe23d25c1980454a
Hi, if I have it hidden, but it doesn’t work, that’s why I asked you, is there another way?
where exactly do you want to hide it. Provide screenshot or link
Hello, I give you two images and I mark in red what I want to delete, it is on the main page, the highlighted news and on the blog page, the news.
Thank you
https://www.nerade.com/image-1.jpg https://www.nerade.com/image-2.jpgContact me via contact form on my profile page and provide wp-admin and ftp access
Good morning, I already sent you a ticket, thanks 
because I don’t have an email to send you …
Hi, I couldn’t send you the email, it tells me that I have no support 
what is your ticket number?
Hi Monkeysan, I already have support, I just created a TICKET #2243061 with some changes to the template, if you need anything else, tell me, thanks
Hi there, I will check your ticket in the morning
Hi Sergii, I already answered the ticket, thanks
I will check it asap
