23249 comments found.
Hello! After click “add to cart” in quick view window, You’ll go to product page, which You added to cart already. But it’s wrong. Others popular thems already solved this problem and after click “add to cart” in quick view window You stay in same page, where You opened “quick view” (category page for example). When You solve this problem?
Hello,
This is how it works with Porto WordPress Theme, but I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.
You are right, but trends are exists. Anyway your theme is best for me at the moment.
Hello,
Thanks for your appriciation, We will try to add an Option in the Theme for it asap in future coming updates of the Theme.
Best Regards.
In my Appearance>Themes tab it says the theme is missing the stylesheet.
disregard, issue resolved.
Hello!
Is there a way / place to change the titles on this page, ie. the “DATE/TIME, PLACE, LOCATION.
https://www.portotheme.com/wordpress/porto/band/event/afas-live/Thanks in advance!
Hello,
You can change it from Appearance >> Theme Options >> Skin >> JavaScript Code as showing in this screenshot: https://ibb.co/Vgtwj6J
Hello Support,
Please, where I have to go to update my WP bakery pagebuilder integrated in Porto theme?. Seems in Apearance – Install pluggins is not appearing as other times.
thanks, regards, Joaquín
Hello,
You can download the latest plugin from here:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
And there is no need to activate or purchase the new license for this plugin. This plugin is already included in the theme package and already purchased the license by P-Themes. This activation message for those who want to update the plugin directly from their website. In our case, you can receive the updated plugin always with the theme update release.
So no need to activate it, just ignore the message and feel free to use it.
You can not use the library/template of any Premium plugin including in any Theme Package, If you want to use the premium plugin library/template then you have to purchase that particular plugin license separately, this is Envato policy you may wish to confirm from them as well.
Regarding WP Bakery version 6.1 last released on 13-12-2019, we are testing it with the Theme and soon you will find the plugin with the Theme update so till that please be patience.
Hello!
sir, i want to make this type of button on my menu bar – https://prnt.sc/qd6xz4 but i can’t do this.can you give me any solution?
Regards,
Hello,
You can set it using Custom HTML, You have to use the Custom HTML under Appearance >> Theme Options >> Menu as showing in this screenshot: https://ibb.co/ws4xJsw
and you can change the Color,Size using Custom CSS.
Thank you so so much. i’m 100% satisfied to using porto them. Each an everything we can make easily just need your help because we’re not a web developer. Thank you so much for everything.
Hello,
Thank-you kindly, @intexpvt! We are thrilled to know you are enjoying your time with Porto! Those are incredibly kind words, That is exactly what Porto and this team are all about, we do our best to be the best, We will take your suggestion seriously and will try to add any workaround in the Theme with future coming updates of the Theme. We hope you are enjoying the latest update and look forward to continuing to work together!!
Best Regards.
Hi. When I submit purchase code, its says “Purchase Code is not valid or could not connect to the API server!”
Hello,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Best Regards.
Actually, my company boss has purchased the Porto WordPress theme. What can I do now?
Hello,
Please contact your company Boss and asked for the product purchase code and then contact us via our support system with your product purchase code so our experts will help you in solving your issues.
Best Regards.
I have the purchase code
Hello,
Then please share it with us via our email newsmartwave@gmail.com so that we will create the support account for you.
Best Regards.
I have created support account
I am using code on localhost
Hello,
Please contact via our support system they will let you know all about it.
Best Regards.
FYI The new 5.1.1 is blocking the WP Admin Bar on the front end. We verified it by using a default WP template with all the same plugins active. Admin bar was showing fine prior to the update. So the issue is coming from the new version updated theme 5.1.1. Need version fix asap.
Hello,
I have tested this at my end on my test site and it is working perfectly fine at my end, It must be any third party plugin confliction issue at your end nothing else, Please deactivate all the third party pligins and contact us via our support system with your site WP-Admin Login details so our expets will check it for you.
after installing demo Shop2 im not able to know how to fix the search header input field, pretty much when i want to input keywords in the search field the characters input starts in the middle, and thats the demo that was imported from you guys through the backend
here is a link to see what im talking about: https://www.5daddy.com/porto/
Hello,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
@media (min-width: 992px){
#header .searchform.searchform-cats input {
width: 345px !important;
}
}
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/03/2016. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello, price filter only appears in the shop page. I am trying yo use it in category pages but it doesn’t appear there. Do you know why?
Hello,
If you set the Price Filter from Appearance >> Widgets >> Woo Category Sidebar then it should have to work on Shop/Category pages as well, and if it is not working/appearing then please contact us via our support system with your site WP-Admin Login details so we will check it for you.
hi i use “marsplastik.com” with license. I deleted the site. so can i use licence to another domain.
Hello,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Hello,
- The latest version of Visual Composer is 6.1.0
- The version of the Porto theme: 6.0.5
- The last update was dated 23 November 2019
- When will we have the last update?
Regards,
dan002
Hello,
You can download the latest plugin from here:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
And there is no need to activate or purchase the new license for this plugin. This plugin is already included in the theme package and already purchased the license by P-Themes. This activation message for those who want to update the plugin directly from their website. In our case, you can receive the updated plugin always with the theme update release.
So no need to activate it, just ignore the message and feel free to use it.
You can not use the library/template of any Premium plugin including in any Theme Package, If you want to use the premium plugin library/template then you have to purchase that particular plugin license separately, this is Envato policy you may wish to confirm from them as well.
Regarding WP Bakery version 6.1 last released on 13-12-2019, we are testing it with the Theme and soon you will find the plugin with the Theme update so till that please be patience.
Best Regards.
Thank you for the answer !
I’m already using the link you gave, that’s why I asked when the new version would be available, on the link you gave.
Regards,
dan002
Hello,
Regarding WP Bakery version 6.1 last released on 13-12-2019, we are testing it with the Theme and soon you will find the plugin with the Theme update so till that please be patience.
We will release the new version of the Theme and Plugin soon.
Thanks for your understanding.
Ok ! Thank you
Regards,
dan002
Most Welcome!!!.. 
when will it SALE again?
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but the SALE is over now and we have no any plan for Sale now, you have to purchase it on its regular price.
Best Regards.
okay thanks anyway
Most Welcome!!!.. 
how to change a domain ?
Can we get a light version of the gamer theme?
Hello,
You can change the color of the Demo from Appearance >> Theme Options >> Skin.
Please check all the options under Skin and change the colors from there as per your requirements.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 04/08/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Does this theme work with the BigCommerce plugin for Wordpress?
Hello,
First of all. thanks for showing your interest in Porto WordPress.
Sorry to say that but we have not officially tested that BigCommerce plugin for Wordpress with the Theme so we are unable to suggest you on it, If you want to use it you can try it with the Theme If that plugin built by following the WordPress standards then it should have to work fine with Porto WordPress as well.
Best Regards.
mPDF error: IMAGE Error (http://taydomailer.com/an/ba_invoice/icon_facebook.png): Could not find image file
Hello,
This is not the Theme issue but problem is that the domain name you are using didn’t resolve back to the server when accessed from the server, you can read more about in the below-given thread:
https://stackoverflow.com/questions/23514062/mpdf-not-rendering-images-mpdf-error-image-error-could-not-find-image-file
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 29/11/2018. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
We are having an issue with the WPBakery option. We want to have a row with 3 columns with each column as a image block. We want to have a header title in the center of each image block.Using the wpbakery image block does not allow this. Is there another alternative or perhaps we are doing it wrong?
Thanks!
Hello,
You can use Porto Image Frame Element, and set view type as Center Info as showing in this screenshot: https://ibb.co/74815HK
and set the element in 3 columns in a row as per your requirements.
Hello, do i receive updates for WP Bakery if i have the theme licence ?
Hello,
You can download the latest plugin from here:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
And there is no need to activate or purchase the new license for this plugin. This plugin is already included in the theme package and already purchased the license by P-Themes. This activation message for those who want to update the plugin directly from their website. In our case, you can receive the updated plugin always with the theme update release.
So no need to activate it, just ignore the message and feel free to use it.
You can not use the library/template of any Premium plugin including in any Theme Package, If you want to use the premium plugin library/template then you have to purchase that particular plugin license separately, this is Envato policy you may wish to confirm from them as well.
Regarding WP Bakery version 6.1 last released on 13-12-2019, we are testing it with the Theme and soon you will find the plugin with the Theme update so till that please be patience.
Hi, in your “Architecture & Interior Design” Demo you are using “Porto Ultimate Content Box” in the “Our Services” Section. Can you tell, how to change the icons of the 4 Boxes (Home Projects, Building Projects…)?
Hello,
That Section has been set using Custom HTML. So you have to change that Custom HTML with any other Icon as per your requirements, You will find the Custom HTML when search on Google, Here is the Code: https://ibb.co/wKMwrN0
Can you please reset my purchase code.
Hello,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.