19077 comments found.
Hi
How can add an image to the tile of the tab (or replace the title with an image) for each tab item?
Thanks
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on it first. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
1.My website just stop working.. the issue is 100% on betheme, after i ll rename the betheme folder , web it works!
https://wemagroup.ch/2.i update wp – nothing
3. upgrade php version – nothing
4.define erors “true” – nothing
5.theme is premium !
thnaks in advance
on my email i got this : Error Details
An error of type E_PARSE was caused in line 128 of the file /home/**/public_html/wp-content/themes/betheme/functions/meta-client.php. Error message: syntax error, unexpected end of file
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, the demo samples shown on the preview section is each a separate wordpress install (WPMU) or can those demo layouts be imported all into one website and then sections chosen as needed ?
Hi,
each pre-built website have own WP installation as each demo uses different settings/options and you can not import them all into one website.
Best regards,
Muffin Group team
Hello, how can I set a long text in WP Backery Page Builder in a tab so that the long text (data protection declaration) scrolls within the tab?
Greetings Daniel
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
some images are not visible when it is added
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Hello Muffin Group.
I have a client that is using the ” BeTheme ”.
They are needing the header to be ” sticky ”.
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Is there a way to just make the header be ” sticky ” WITHOUT its height being re-formatted ( slimmed down in height ) .
They need the ” sticky ” header to look exactly as it originally does when it is at the top of the website when scrolling.
To maintain the same height, and NOT squashed down.
=============
Currently, the logo gets displayed on the left of the menu, and the social icons and phone number disappear when scrolling in ” sticky ” mode .
It would be great if we could have the Logo displayed above the menu, and the social icons and phone number to the right of it ( just as it originally looks ) when scrolling in ” sticky ” mode .
=============
Thanks in advance.
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
There was a different company ( now out of business ) that built the website for them.
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1) - If there is a license within the theme’s admin area that I can show you, please let me know.
2) - What I am inquiring is for some CSS that will resolve their issue concerning the “sticky header” .
=============
Can you please help ?
In such case, please send us private message with license details via contact form that is on the right hand side at https://themeforest.net/user/muffingroup#contact (you have to be logged into account). Please do not forget to include information, what for those details are.
Good morning, Several errors appear when you want to edit a page.
Maybe it’s because the VC versions are outdated, are they included in the theme update?
Thank you!
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
I have a problem with contact form 7. Actually, the problem is present at default themes also.
https://themes.muffingroup.com/betheme/contact/ If you open this link or open any of your sub-themes at “contacts”-page and press “Send”-button, you can observe that error box is shown but no any error message is observed.
However, if you inspect that element through developer options – there’s a text message.
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Isn’t it something that should be working even if I have not bought the theme????
People just read these comments and see that this bug would be fixed only if you buy the theme and state this bug as a buyer… It sounds not good.
This is not a bug, just a feature. If someone wants message instead of just “X”, it is possible to set it up of course.
When I try to activate the theme, it says the theme is already registered on a website I don’t own, or saw before. What should I do?
The website also doesn’t exist, as I just noticed
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Is your laetst script already support PHP 7.X ? because i found in some forum error like : Warning: Use of undefined constant REQUEST_URI – assumed ‘REQUEST_URI’ (this will throw an Error in a future version of PHP) in \wp-content\themes\betheme\betheme\functions.php on line 73
Hey,
yes, it does work with PHP 7.x of course.
Best regards,
Muffin Group team
Hi, how do I edit the text which appears under menu items? I’m talking about that located at “Header_creative #Top_bar .menu > li > a span.description” on the Creative Right: Always Open Sidebar? Currently, I’ve just set its display to none, but I’ll like to be able to leave it there and change the text.
Hey,
if you do not have Description field under each menu item under Appearance > Menus section, please click on Screen Options in right top corner and activate it with right checkbox.
Best regards,
Muffin Group team
Hi, how can I integrate the plugin “co-athours plus”?
Hi,
we did never tested this plugin so unfortunately we can not tell you how to integrate it.
Best regards,
Muffin Group team
Hi, i just purchased the theme, activated the theme but i am unable to download the plugins [Layer Slider , Slider Revolution and WP Bakery Builder ]. Can please assist ? Thanks
Hey,
do you get any error during plugin installation or what? Please explain.
Best regards,
Muffin Group team
hi, I’m not viewing my license at http://api.muffingroup.com/licenses/. when I write my purchase code and themeforest username. {error registered licenses for this purchase code and username”} gives this error. I’ll make my license deregister and upload it to another site, but I can not.
Hi,
please send us message privately thru contact form with license key that does not work which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Whenever I try to load a pre-set website, I get an Internal Server Error. I believe the theme and website option is selected, but there is no demo content. Please advise.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
I tried it from another computer and it worked. No worries. My next question…where do I change the homepage top banner/slider background color? It’s set to #ffafc2, but I can’t find where this is located (homepage, slider rev, settings?) Thank you in advance.
Got it.
Great, thanks for the info.
So a client ended up going a different route and went with avada instead because they wanted to make changes themselves and new avada. I have a betheme purchase code and I deactivated and removed the theme myself but it’s not allowing me to use that code as of now. The domain it was registered on was fireflyranchidaho.com and the new domain is aiden.katalyz.us Any help would be greatly appreciated. Thanks!
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Can you please delete one of my registrations. this runs on a subdomain that has changed.
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
I purchased the BeTheme and I need help with a sidebar problem, but I can’t register on BeTheme to reach the forum/support!!! All the time it says: invalid ThemeForest username….... Please HELP
Hey,
please send us private message via contact form that is on the right side at https://themeforest.net/user/muffingroup#contact (you have to be logged-in) and we will help you with account registration. You probably used wrong username or maybe copied license key with white spaces but we will sort it out for you.
Best regards,
Muffin Group team
I cant sign in to your Forum. No mater what I do I get a “Sorry, permission denied.” I have 3 valid licenses for your product and one year extra support. Please help ASAP!!
Hey,
we’ve already refreshed your account on support forum. Please check if it works now and let us know.
Best regards,
Muffin Group team
Is working. Thank you
You are welcome 
We noticed on the most recent update, some of our check boxes turned to squares (missing)
Screenshot: https://i.imgur.com/ckhwRG7.png Code we are using for check boxes:Developer Console results: Access to font at ‘https://www.___.com/wp-content/themes/betheme/fonts/mfn-icons.woff?31690507' from origin ‘http://www.roxyplasticsurgery.com' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.
(index):293 GET https://www.___.com/wp-content/themes/betheme/fonts/mfn-icons.woff?31690507 net::ERR_FAILED
(index):1 Access to font at ‘https://___/wp-content/themes/betheme/fonts/mfn-icons.ttf?31690507' from origin ‘http://www.roxyplasticsurgery.com' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. (index):321 GET https://www.roxyplasticsurgery.com/wp-content/themes/betheme/fonts/mfn-icons.ttf?31690507 net::ERR_FAILED
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
