26722 comments found.
Hi There! I have a very big problem. Updating some plug-ins, I received this message:
“Fatal error: Call to undefined function job_manager_multi_job_type() in /web/htdocs/www.simoneforconi.it/home/wp-content/plugins/qode-listing/admin/meta-box/map.php on line 14”
What I can do? I have lost all the website?
Thanks a lot Simone
Hi there,
I would kindly ask you to check if you have the latest version of the theme as well as the plugins that came with the theme.
To properly update our theme you can follow the guidance over here.
It is possible that you have missed to update the theme or the Bridge Core plugin and that is why this error occurs, as we can not replicate this on our side once testing. If you still encounter a issue you can always provide us with your website URL so we can check this on your and as well as you should know that you can always submit a request at our help center and our support team will be happy to help.
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I imported a shop demo with elementor but when I try to edit a page or create a new one the page just appears blank, what is going wrong?
Hi there,
As we can not replicate this on our end we would kindly ask you to provide us with you website URL so we can check this on your end.
As well if you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
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where can i change at demo 294 the background image outside the passepartout? i can’t find it
Hi there,
It has been added as a custom code in Qode Options > General Custom Css
So if you would like you may change the url to your image instead, here is the code:
.paspartu_left, .paspartu_right{
background-image: url('http://bridge.test/wp-content/uploads/2019/12/side-paspartu.jpg');
}If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
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This template has everything except the carousel of products. please take this into account for the next update instead of a heap of new demos !!!!
Hi there,
Thanks for your suggestions, it means a lot and you suggestion will definitely be considered.
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Hi, I installed and registered Bridge with no problems but, after I reset my database to import another demo, I’m trying to register the theme again but I’m not allowed, it says “Code is already registered for other domain”. I know I should deregister before reset the database, my fault, but is there something I can do to be able to register my purchase code again?
PS. I know I don’t have support anymore, I bought the theme a long time ago and decided to use it now.. Please 
Hi there,
I would kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our team would be happy to help. Do note that if you have registered the theme on another domain or a test site you do need to deregister it in order to be able to register the theme again, you can read more about it here.
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Ok, I’ll do this. Thank you!
Hi there,
Glad we could help!
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Hello,
I am trying to install Bridge but I keep getting the error message “Code is already registered for other domain” I haven’t used this Purchase code for any website. Why am I getting this? I tried raising a Support Ticket but I purchased on July 10, 2019, so Support has expired. I don’t need tech support, just resolve this license issue. U can email me at yemi[at]tulabyte.net
Hi there,
I would kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our team would be happy to help. Do note that if you have registered the theme on another domain or a test site you do need to deregister it in order to be able to register the theme again, you can read more about it here. Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello. A question. How to remove background image into a category product list? I can’t find into Qode Option. Thanks and regards.
Hi there,
The title image will be applied to the product categories and you can set it in Qode Option > Title https://www.screencast.com/t/QBvlJVp0eCWTI hope this helped and If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hi,
With the new version of the theme, to install demo content you have to register the license.
But what happen if we develop in a development domain?
Is there any problem in registering the license in the development domain and then moving it to the original?
Thanks in advanced.
Hi there,
I would kindly ask you to check our article about registration and deregistration over here. I hope it will help you and that you will manage to register, deregister your theme successfully as it should not be an issue at all, you can develop your theme on a local installation and before transferring it to the new domain you will have to deregister it so you will be able to register it on your new domain.
If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hi, Page Transition is not working. On your demo page also is not working. Do you have a solition for it? Now i disabled it.
Hi there,
I would kindly ask you to try to deactivate all of your third party plugins because issue can be caused by a plugin conflict.
If the issue still persists kindly provide us with your website URL as well as the demo which you refer to so we can check this on your end and as well see which demo you are referring to as once we check our demo website the transitions are working perfectly fine.
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hello, I’m not seeing qode import on this version
Nevermind, I see it’s been moved to Bridge Dashboard > Import
Hi there,
Glad you have managed to find it!
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Hi! I have purchased several licenses of Bridge for both myself and others. Thanks for a great theme!
I have what’s hopefully a quick question…
I love the color-coded backgrounds on the categories throughout the Magazine demo.
Is it possible to implement this on other Bridge demos?
Thanks so much in advance for confirming either way.
Shannon
Hi there Shannon,
If you are referring to the title area of this demo you can simply upload your image in Qode Options > Title and the archive pages (category) will as well have this title area image which you set.
If you somehow referred to something else I would kindly ask you to explain a bit more as well as screenshot would be helpful.
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Thanks for the swift response. But I’m actually talking about the color background behind the category tag (specifically in the slider on the Magazine demo homepage).
To better understand what I mean, please see the area circled in red on this screenshot of the Magazine Demo homepage: https://www.dropbox.com/s/fuh78xv3d3qkwur/magazine-demo-scrnshot.png?dl=0Can this be replicated in other demos?
Thanks so much in advance, Shannon
Hi there,
This could be done if you install Qode News plugin on your other demo, as this is a Slider Shortcode included in our Qode news plugin.
I hope this helped and If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Thanks so much! I’ll give that a try.
Hi there,
Glad we could help!
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I deleted my site because I wanted to start over with a fresh install of Bridge. I had just activated Bridge on the site I deleted earlier today, and only have one license. I reinstalled wordpress and bridge, now I can’t activate it. I am getting a message saying it’s already in use. I tried to submit a request through your support, but my license is not recognized and won’t let me post. Please advise.
Hi there,
You should know that you need to deregister the theme in order to be able to register it once again on another installation. You can read more about it here, anyway you can always send us a mail at helpcenter@qodeinteractive.com providing your purchase code and our support agents will assist you.
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Well hello. Thank you for getting back to me. I see… I will deregister before wiping WP if I try this again at some point. Makes sense. I am emailing the help center. Appreciate your help!
Hi there,
We are always here to help!
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Hi! is posible to put a sidebar in simple product page?
Hi there,
Unfortunately there is no option for enabling sidebar on single products but this can be achieved with some modifications, and our support can provide you with instructions so if you want please submit a request at our help center and our support team will help you out.
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<?php
/**
* The template for displaying product content in the single-product.php template
*
* This template can be overridden by copying it to yourtheme/woocommerce/content-single-product.php.
*
* HOWEVER, on occasion WooCommerce will need to update template files and you
* (the theme developer) will need to copy the new files to your theme to
* maintain compatibility. We try to do this as little as possible, but it does
* happen. When this occurs the version of the template file will be bumped and
* the readme will list any important changes.
*
* @see https://docs.woocommerce.com/document/template-structure/
* @package WooCommerce/Templates
* @version 3.6.0
*/
defined( 'ABSPATH' ) || exit;
global $product;
/**
* Hook: woocommerce_before_single_product.
*
* @hooked wc_print_notices - 10
*/
do_action( 'woocommerce_before_single_product' );
if ( post_password_required() ) {
echo get_the_password_form(); // WPCS: XSS ok.
return;
}
?>
<div class="two_columns_75_25 woocommerce_with_sidebar grid2 clearfix">
<div class="column1">
<div class="column_inner">
<?php if ( version_compare( WOOCOMMERCE_VERSION, '3.4' ) >= 0 ) { ?>
<div id="product-<?php the_ID(); ?>" wc_product_class="">>
<?php }
else { ?>
<div id="product-<?php the_ID(); ?>" post_class="">>
<?php } ?>
<?php
/**
* Hook: woocommerce_before_single_product_summary.
*
* @hooked woocommerce_show_product_sale_flash - 10
* @hooked woocommerce_show_product_images - 20
*/
do_action( 'woocommerce_before_single_product_summary' );
?>
<div class="summary entry-summary">
<div class="clearfix">
<?php
/**
* woocommerce_single_product_summary hook.
*
* @hooked woocommerce_template_single_title - 5
* @hooked woocommerce_template_single_rating - 10
* @hooked woocommerce_template_single_price - 10
* @hooked woocommerce_template_single_excerpt - 20
* @hooked woocommerce_template_single_add_to_cart - 30
* @hooked woocommerce_template_single_meta - 40
* @hooked woocommerce_template_single_sharing - 50
* @hooked WC_Structured_Data::generate_product_data() - 60
*/
do_action( 'woocommerce_single_product_summary' );
?>
</div><!-- .clearfix -->
</div><!-- .summary -->
<?php
/**
* Hook: woocommerce_after_single_product_summary.
*
* @hooked woocommerce_output_product_data_tabs - 10
* @hooked woocommerce_upsell_display - 15
* @hooked woocommerce_output_related_products - 20
*/
do_action( 'woocommerce_after_single_product_summary' );
?>
</div>
</div>
</div>
<div class="column2"><div class="column_inner">
<?php get_sidebar();?></div></div>
</div>
<?php do_action( 'woocommerce_after_single_product' ); ?>
</div>
Hi there,
Glad that you have managed!
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Hi,
I have two issues on my website. Could you please look into them and help me solving them? 1. In Internet Exporer, the menu looks weird with long background colors. Please see the image: https://easm2020.com/www2019/wp-content/uploads/2020/01/Capture-EASM-2020-website-image-final.png 2. The Twitter feed isn’t connecting properly. It worked, but now failed again. What can I do?
Kind regards, Kjie
http://www.easm2020.comHello there,
1. Please try to add this code to Qode Options > General > Custom CSS
@media only screen and (max-width: 1200px) {
nav.main_menu>ul>li>a {
padding: 0 8px !important;
font-size: 12px !important;
}
}2. Please check our article about it here.
If you still encounter issues we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hi! Thanks for your quick reply. I’m working on the Twitter issue. I think this will do the trick. About the CSS in Internet Explorer, this slightly resolves the issue. I still have a long background on the active menu-item, which should be way more subtle, like a box around it. What am I doing wrong?
Hi there,
Please try with this code instead:
@media only screen and (max-width: 1200px) {
nav.main_menu>ul>li>a {
padding: 0 8px !important;
font-size: 12px !important;
}
}
header:not(.with_hover_bg_color) nav.main_menu>ul>li>a>span:not(.plus), nav.vertical_menu>ul>li>a>span:not(.plus){
display: inline !important;
}I hope this helped and if you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hi! It helped. Thanks a lot.
Hi there,
Glad we could help!
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Hi, sorry last question regarding the above. Now, the slider looks weird. How to make it higher? https://easm2020.com/www2019/wp-content/uploads/2020/01/easm2020bug.jpg
Hi there,
Please check our themes documentation on settings the Slider height here as well as you can check about the sliders responsive settings here. Once we check this on your end your slider seem to be alright: https://www.screencast.com/t/NTUOUGb5xSI hope this helped and if you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I can’t seem to find where to send support tickets. Is this the right place? It’s getting a bit confusing.
My problem is that I’m setting up a page with Elementor, I added several QODE Accordion items, but I can’t seem to find where to input the content for these (the titles are already live). Can you help me out with this? Is Elementor screwing up the field to input text content? I’m going crazy with this one
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you. Do note that you need to register in order to be able to submit a request.
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How can i change logo url to something else? I dont want click then back to home page.
Hi there,
Yes, you could change url for logo. Please navigate to Qode Options -> General -> Custom JS field and add the following JS code inside:
$j('.q_logo a').attr('href', 'http://bridge37.id31-media.de/home/');and simply replace the URL to suit your needs.
I hope this helped and if you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hello! Great to see you have released some Elementor demos – I recently switched to Elementor and am loving it
I have an Elementor Pro licence – just wondering if I will be able to use that to create Custom Headers and Footers with Bridge theme (I own many licences of Bridge) like I can with the Hello Elementor theme?
Regards Melanie
Also, are there any plans to release a multi-licence version of Bridge, as WPAstra have done?
Hi there,
Glad you like it.
As Custom Header and Footer with Elementor Pro has not been tested as it does not come included with the theme. We can only suggest you to use our Header and Footer features which comes within our themes options, where you as well be able to build your Header, menus and Footer appearance to your needs which you can find in Qode Options > Header like here.
Qode Options > Footer like here.
As well as you can find in Appearance > Widgets widgets for both Header and Footer areas like here.
When it comes to multi-license you should know that right now once you purchase a theme you will need to register it in order to get full advantage and to be able to access the updates for your site. By Envato regulations with regular licence you can only use your purchase code for one site. Off course you can always use and extended licence if you want to use it on more than one websites. https://help.market.envato.com/hc/en-us/articles/115005593363-Do-I-need-a-Regular-License-or-an-Extended-License- Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks for your detailed reply! To be honest the ability to build anything you can think of as Header and Footer is one of the things I absolutely love about Elementor Pro
At this point I wouldn’t switch back to Bridge unless I could use that feature, so hoping you can get that tested soon!
Regards Melanie
Hi there,
Thank you for your suggestions Melanie, it will definatley be considered.
Do note that if you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hi, I’m rebuilding my website with your new demos but when I enter the purchase code it says “Code is already registered for other domain” I tried submitting a ticket but my support has expired. Could you please help me?
Hi there,
You should know that by Envato regulations with regular licence you can only use your purchase code for one site. Off course you can always use and extended licence if you want to use it on more than one websites. https://help.market.envato.com/hc/en-us/articles/115005593363-Do-I-need-a-Regular-License-or-an-Extended-License- When it comes to registration/ deregistration please check our article about it here and if you still encounter issues I would kindly ask you to send us an mail to helpcenter@qodeinteractive.com providing your purchase code in it and our support team will be happy to assist. Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
hello….I love you theme!!! It’s fabulous!!! Question…on this site http://koiftl.com on smaller screen the left side menu top (home, about…menu…) tabs are hidded behind the logo. Is there css or that would push it lower under the logo?
Hi there,
We are glad you like it.
Please try to add this code to Qode Options > General > Custom Css
.vertical_menu_area.vertically_center_content nav.vertical_menu ul{
padding-top: 100px;
}I hope this helped and if you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hi, where exactly can I edit the image on top of the homepage of the City Listing theme (the image with ‘Discover’ in it)?
Hi there,
You may edit the image in the Inner Row settings as in the screenshot https://www.screencast.com/t/CQXEBqRwxI hope this helped and if you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Thanks, but how do I get there?
Hi there,
This settings is located in your home page, so please navigate to Pages > Home and edit the inner Row as in the screenshot here.
I hope this helped and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate for any additional questions you have if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
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Got it thanks!
Hi there,
Glad we could help!
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