9004 comments found.
Refund
I requested a refund over 1 week ago as the page builder is over -complicated and not user friendly.
Can you please advise when i will receive the refund?
Hello,
I will forward this message to the person in charge of refunds.
Thank you for getting in touch with us.
Regards.
Dear sir/madam,
I am interested in the theme. However, I have a question. Is it possible to have a typewriter effect? For example in a homepage hero or something?
Thanks!
Hello,
The typewriter effect has nothing to do with the theme. It is a Revolution slider addon.
So yes, of course, if you have that addon installed on your website, you will have the typewriter effect.
Thank you,
Hello Hogash team,
My name is Hassan I’m the Manager of Kainelabs.
First of all congratulations on this great theme, you did a very very good job !
We found your theme very interesting in a way that could have an extra asset where we make our community and forums and user profiles plugin “Youzer” with this will open your theme to whole new audiences that are looking to build social networks, communities and users profiles.
We already worked with many big themes in the market and the result was amazing, themes like “Enfold”, “Kleo”, “Bimber”, “Olympus”, “Aardvark”, “OneCommunity” and many more.
Here’s our plugin :
https://codecanyon.net/item/youzer-new-wordpress-user-profiles-era/19716647
Following is some of the woocommerce Integration screenshots :
- Woocommerce Activity Wall Post: https://goo.gl/XdkE8d
- Woocommerce Cart Page: https://goo.gl/L8pnkY
- Woocommerce Checkout: https://goo.gl/eaS4PR
- Woocomerce Order Recieved: https://goo.gl/S9vqKr
- Woocommerce Single Order: https://goo.gl/xTYrxU
Further, we think your theme could have this major impact on your clients when realizing that user-profiles and activity stream are essential to e-commerce website:
- Build customer loyalty and encourage them to return offering more insights into customers
- The activity stream is a space where customers share their purchases and their feelings about it and recommend products for other users.
- and much more
Not to mention one of the good things to have the community side is the SEO part where users can spend more time on websites, that will improve ranking in search engines, which will drive more traffic means more sales with less paid ads.
Many users when they bought our plugin they asked us to recommend a theme for them that’s why we decided to create a list of recommended themes and the clean themes like yours are the best ones to be used with youzer !
We are ready to work on any compatibility issue by our selves, we can give you the latest version from our plugin to test it from your side or you can send us a version from your theme so we can test it from our side or in case you have any other solution we are open for it ^^
Thank you for your time & I’ll be waiting for your kind reply.
Best Regards,
Hassan.
Hello Hassan
Thank you in your interest.
I will forward this message to the main developer of the theme and he will get back to you.
Thank you
Thank you for your feedback,
Looking forward to hear from you.
Best Regards.
Hassan
When will Kallyas come out with the printing company template?
Hello,
New demos are scheduled to be released after the new Zion builder is ready. If everything turns out fine, this new builder should be released by the end of this month.
So new demos should start coming out starting March.
Thank you
Hello, I use wordpress for my website an have a very old version of kallyas theme on my site. I updated my php to the latest version and now I am unable to edit my site through the page builder section – this section is just blank. My query is if I purchase the new kallyas version and update it will I lose all my current date that is stored in my page builder section?
Hello,
Even if you use a very old version of the theme, all the data you currently have on the website is stored on the database and not locally on theme or WordPress directories.
Moving directly to the latest version of the theme may indeed cause problems on the website since you have missed important major updates.
Please open a ticket at https://my.hogash.com on our support platform and will assist you with the necessary steps.
Thank you.
Hello, I use Portfolio Archive, Archive stile, Portfolio Sortable and I am sorting the items by date, but it doesn`t works. How can I sort the items by date? Thank you very much in advance! Regards!
Hello,
In the portfolio archive options you will find Default Sorting type—https://take.ms/vbNk0
Here you can chose how to sort your portfolio items. By name or date.
Thank you
Hello, can i make when user access from mobile/gadget, showing menu like when iam access on desktop (without toggle) ?
Hello,
The menu can be adjusted of course and disable the hamburger trigger, with some lines of CSS, of course.
Please open a ticket at https://my.hogash.com/ if you need help with this or anything else.
Thank you
I cannot submit a ticket through your support system for one of the Kallyas theme my company purchased and still under support. It only wants to select the themes that have expired and doesn’t let me select the latest theme we purchased.
Also, is the next upgrade to the theme going to be ADA accessible (as much as possible)?
Hello,
Try clicking the Refresh purchases button.
Also, you can ty to logout of my.hogash.com, clear your brawsers cache and log back in, with the Envato account used to purchase the theme.
Thank you
I bought your theme. But I need to test demo versions of this theme on localhost. If I use my demo license key on localhost, can I use it again on my domain?
Hi,
To use the API Key on a development location, for example on localhost or staging site, you will first need to unlink your current domain.
To do that, please access my.hogash.com/register-products/ and click the “Unlink this domain” link under the API Key eg: http://hogash.d.pr/jVk6 .
Pasting the key on a different location should work afterwards.
Thanks!
Hi, I just bought a license for this theme and would like to know if it is possible to use one purchase to build two separate sites?
Hello,
A license can only be used on one individual domain. To build two websites on different domains, you will need to have 2 licenses. More details here: https://my.hogash.com/documentation/kallyas-registration-api/
Thank you.
Hello, why doesn’t parallax still work on mobile?
Hello
Indeed this is how it’s supposed to work on mobiles. if you check our parallax demo, https://demo.kallyas.net/parallax/ You will see that it is also not functional on mobiles.
It is not possible to enable this effect on mobiles due to performance reasons.
Thank you.
have been using the theme for a few years. I recently tried making an edit on site but the page builder is not saving.
My support has expired. thank you.
Hello,
Make sure you are using the latest version of the theme, 4.17.5 and also the latest version of WordPress.
Thank you
Hi, I currently have.. Theme Version: 4.17.5 Wordpress: 5.3.2
Thank you
Hi,
You should still be able to open a bug report on our support forum so you can provide the admin details of your website for a investigation from us.
Thank you
Hello i’m a old customer. I love and use kallyas from 6 years, but i can’t disable checkout popup box after a product is added to the cart. i’ve tried this but isn’t working
.kl-addedtocart { display: none !important
}
Please help me 
Hello,
Happy to hear you are enjoying the theme 
The CSS you presented here is the one that should remove the popup. I just checked on my side, and it works with your code.
Is it possible for you can open a ticket on our support forum and create a temporary used for us to investigate what might be happening?
You can also try to clear any cache your website may be using.
Thank you
Hello, I want to ask
If I want to use the features in the demo themes https://demo.kallyas.net/athos-one-page/
For other demo themes, can I know how? Or is there a guide?
Here are the features I want to use:
Thank you
Hello,
Your inquiries have been answered on our support forum. Talk to you there 
Thank you
Hi Guys. When running as a multisite, can each site have a different layout while pulling all products from the same database? Many thanks P
Hello,
Unfortunately no, each site will have it’s own products, saved in their own database.
Thank you
do this have dark mode ????
Hi,
Yes, the theme has dark mode.
Thank you
hey? can i use this theme on self hosted website other then wordpress ??
Hello,
This them can only be used on WordPress.
Thank you
Hi, I have updated revolution slider on the latest version and it is not showing anymore on home screen, can you give me advice what to do or provide me with supported version of revolution slider, thanks
Hello,
Please open a ticket on our support forum at my.hogash.com and we will take a look at any issue you may have.
Thank you!
I’m optimizing our ecommerce store for faster page loads. Right now Font-Awesome is loaded externally which is taking a 1 second hit on each page load. Before i go and manually adjust this, is there an easy way for you guys to make this load locally?
https://maxcdn.bootstrapcdn.com/font-awesome/4.6.3/css/font-awesome.min.css?ver=4.6.3Hello,
Please open a ticket on our support forum at my.hogash.com and we will take a look at any issue you may have.
Thank you!