Hi there,

Our Company’s focus is on developing WordPress themes, and in the development process we are integrating directly into our WordPress framework, so HTML version does not exist.

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oh sad i like this theme anyway thanks i will try to find solution for this to make html static conversion

Hello,

We are glad you like our theme, but we don’t develop the HTML versions. Sorry

Thank you for understanding & best of luck

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Hi there,

Thanks for taking an interest within our theme and we are glad you like it. You should know that when it comes to search engine optimization, we did everything in our power to ensure the proper placement of H and ALT tags, which are read by the search engine. How will you name your images and how will your posts look like is entirely up to you. What we can suggest, in terms of advanced SEO customization is to use one of the most compatible plugins out there called Yoast SEO. I hope this helped and let us know if you have any additional questions.

Thanks.

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Hello,

Thank you for reaching us

We disabled outline text on touch devices https://prnt.sc/r8fx4o, mostly because of the readability. This is also the case on our live demo – https://prnt.sc/r8fy3c.

If you have any further questions, please submit a ticket on our support forum https://helpcenter.qodeinteractive.com and one of our support agents will assist you.

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Hello,

Thank you for reaching us.

Navigate to Wilmer Dashboard > Import and try to run the demo import from there https://prnt.sc/r7gz5p.

If you click on this link you could see helpful step-by-step guide on how to import demo content successfully.

If you still can’t handle this yourself, you could always submit a ticket to our support forum and include your website URL and one of our support agents will assist you.

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Hi there,

Please submit a request on our helpcenter and one of our agents will assist you.

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Hi there,

We can’t see the images you provided, as you can see in this screenshot: http://prntscr.com/r6ssb3

Please submit a request on our helpcenter and one of our agents will assist you.

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Not sure what happened, but here I reposted:

https://i.imgur.com/gJLEhy6.png https://i.imgur.com/3nIlnFX.png https://prnt.sc/r6xrf3 https://prnt.sc/r6xri3

Hi again,

Please submit a request on our helpcenter and one of our agents will assist you.

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Hi again,

Agent has been informed, your request will be answered as soon as possible.

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Thank you again for all the help, Ive posted a few more Qs in the same ticket please have them look at it. Thank you again for everything!!

Okay,

Please note that our usual response time is 24 hours on workdays since we are handling a lot of requests.

Thank you for your patience

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Hi,

Thank you for reaching us!

We have located your ticket on our support forum. One of our support agents will answer your ticket as soon as possible.

Please continue the conversation on the ticket.

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Hello,

Thank you for reaching us

If you click on this link you could see helpful step-by-step guide on how to import demo content successfully.

If you still can’t handle this yourself, you could always submit a ticket to our support forum and include your website URL and one of our support agents will assist you.

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Hi there,

Please submit a request on our helpcenter and one of our agents will assist you.

Support Mikado Portfolio part of Qode Interactive

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Hi there,

Thank you for taking interest in our theme!

Our theme is compatible with WPML plugin. You can import our demo, as explained in this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002250358-How-To-Import-Demo-Content-Using-The-One-Click-Demo-Import-Feature-Bridge-Versions-18-And-Older-

If there’s anything else, feel free to ask!

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hello i read the article and i noticed that the recommended settings is max_execution_time = 300; memory_limit = 128M; upload_max_filesize = 128M; post_max_size = 256M;

My hosting Package max settings is

memory_limit 512M max_execution_time 300 max_input_time 300 post_max_size 128 upload_max_filesize 128

is there gonna be a problem with the demo import if i buy it? or is another way to do that.

Thanks

Hello,

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL and one of our support agents will assist you.

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Hi,

We bought an extended license for the WPBakery plugin so you don’t need to purchase it, and this means that you don’t have to activate the license for using this plugin.

Read more about the bundled plugins in our article:
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002309457-Activating-Licenses-For-Bundled-Plugins

If you have any further questions, please submit a ticket on our support forum https://helpcenter.qodeinteractive.com and one of our support agents will assist you.

Thanks

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I followed the steps, but I cannot use WPBakery Page Builder and therefore I cannot modify the template content

Hi,

Please submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will help you with this.

Thank you

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Hello,

Please submit a ticket to our support forum and include your purchase code and website URL and one of our support agents will assist you.

Thank you

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Thank you for your reply, but this doesn’t solve my problem. I still keep getting the same error. 2- When i hit “Import” under the “Wilmer Options” i keepgetting “Sorry, you are not

I have tried on different servers and domains but i still get the same error.

Hi,

Try to run the import from Wilmer Dashboard > Import https://prnt.sc/qwrx9u.

If you still can’t handle this yourself, you could always submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.

Thank you

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Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.

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Hello,

We did do that, never received a response so we are asking on here.

Hi there,

We have located your ticket on our support forum. One of our support agents will answer your ticket as soon as possible.

Please continue the conversation on the ticket.

Thank you

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.

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Hi there,

Thank you for the info, we checked and it seems like the demo is working fine.

Try again to access our demo here:
https://wilmer.qodeinteractive.com/landing
Let us know if you have more questions

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I checked your bridge theme and it was giving the same error.

Hi there,

Maybe you should check from some different device and internet connection, since we tested our servers with hosting providers, and everything should work fine from any location

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Hi there,

We have located your ticket on our support forum.

One of our support agents will answer your ticket as soon as possible.

Thank you.

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Hi there,

Thank you for reaching us!

Please submit a ticket on our support forum https://helpcenter.qodeinteractive.com and one of our support agents will assist you.

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Hi there,
Thank you for taking interest in our theme!

Unfortunately, there’s no autoplay option in Animated Switch Slider Shortcode.

Let us know if you have more questions!

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can we set it with any other way. will you please guide.?

Hi there,

We are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers.

You can read more about it items not included in support here: http://themeforest.net/page/item_support_policy#whats-not-included-item-support

In case you are not familiar with programming, you could look for someone who you can hire for this kind of job at the following link: - http://studio.envato.com

Thanks for understanding.

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