26721 comments found.
In the past I have used this plugin: Liersch Menu Widget. https://wordpress.org/plugins/slmenuwidget/
But now it has been removed because it did not comply with the wordpress guidelines. Can anyone recommend me some alternatives?
Hi there,
We are sure that you will find another plugin.
Since this is a third party plugin, we can’t really help you.
If you need assistance with any of the bundled plugins, please let us know!
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I have to solve this problem: I want to show the list of subpages in the sidebar when I’m on a certain page
We hope that you will find a plugin to help you achieve this.
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Don’t you have a solution to do it?
Hi again,
You can use the Navigation Menu widget. Create a menu in Appearance >> Menus, and display it in the page within the Custom Widget Area. You will have to create a different menu for all pages, and display each one on each page.
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Dear support,
I want to have a transparent header on mobile screens. I have tried the following:
@media only screen and (max-width: 1000px) { .content { margin-top: -100px !important; } .header_bottom { background-color: transparent!important; } }
But it doesn’t work. Do you have a valid CSS code?
Hi there,
Please submit a request on our helpcenter and one of our agents will assist you.
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Hello,
In this, https://bridge141.qodeinteractive.com/ theme contact form 7 is not supported. Please help asap, if you want the credentials i will share with you.
Thanks!
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Please submit a request on our helpcenter and one of our agents will assist you.
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I keep getting vulnerability warnings on jQuery when using your theme, it keeps telling me the theme needs to be updated to version 3.x. Can you tell me when you will be doing this?
Hi there,
Please provide your site url so we can investigate.
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Hi i have a problem with my licence key, i forget delete before for a old website, and when with my new site i have this message: Code is already registered for other domain, and i dont have an other domaine
Hi there,
Please reach us at helpcenter@qodeinteractive.com with your purchase code and we will assist you.
Also, please read this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360003391778-How-To-Register-And-Activate-Themes-Registration-Activation-and-Deregistration-New-Import-Module
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I have 2 questions:
1) I have purchased 2 items of Bridge in the past, but I only see 1 item in your support site (https://qodeinteractive.com/my-account/), why?
2) I want to temporarily make some tests for a new site (in live) using your theme, before purchasing it again. For this reason I would like to install it in a live site (subfolder) to see if it can accept my code customizations so feasible for my new project. Can I temporarily do a second installation in a nother domain and try it? Can you explain how?
Regards, Javier
Hi there,
1. When you access your account, you can just type in the purchase code instead of selecting the bridge theme.
2. Yes, you can temporarily do this to test your code.
If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you.
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Hi
I purchased 2 different licences for BRIDGE theme in Envato Themeforest some time ago, but now I still seeon ly one in my account, while in Envate I still see the 2, can you investigate it?
Both licenses should be linked with email: javier.iglesias.maroto@gmail.com
Please review it, I can’t open a ticket because the support period of the active license has expired. Let me know how to proceed.
Regards, Javi
Hi there,
Thanks for writing in! Could you please send us a mail to our help center providing your purchase code in it and our team will help you.
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.
Hi – this demo is not importing. I downloaded the new bridge theme zip file and then went to install this theme but it’s not there. https://bridge306.qodeinteractive.com/ – can you please help?
Hi there,
Please make sure that you updated your theme plugins as well. You can do this in Appearance >> Install plugins.
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Hi, I have width issues. The right side goes off screen. How to solve this problem. thank you. https://ibb.co/5RHvs7L
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Hi. Just letting you know that in the Bridge Original (Elementor) demo installation, there is still VC shortcode in widgets. I can easily remove the code but if it’s ment to show a feature you should probably make an update.
Hi there,
Thank you for pointing this out. We will pass it on to our developers and it will be fixed in the next update.
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On the home page of https://braveheartproperties.org I have a video of chickens that play on a desktop, laptop, and on a phone but not on an ipad. How can I fix this so it will run on all devices?
I placed a donate now button in the top right of the header. It shows on a desktop and laptop but disappears on a phone and ipad. How do I fix this?
Thank you for your help!
Hi there,
Please send a mail to helpcenter@qodeinteractive.com and include your purchase code and we will investigate.
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I really like your https://bridge142.qodeinteractive.com/ theme but noticed the title of the products are not aligned in the centre. Also on GTmetric it comes up with F (33%) Pagespeed score and only Yslow score C(73%), can these issues be improved.
Hi there,
Thank you for taking interest in our theme!
The products are aligned well, as you can see in this screenshot: http://prntscr.com/qteg29Our demos might appear slow, but this is only because we are showcasing lots of images with the highest quality. As such these images are not optimized and are making the load times higher. Also, our demo pages try to showcase all options at once, so you can see all the possibilities the theme could offer.
If there’s anything else, feel free to ask!
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I have been using BRIDGE for years now, but every time I have to import the template it is always a problem. Before importing I obviously check that the System Information is all right. how can i solve?
Hi there,
Could you please explain what kind of problem you have? Thank you.
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When I have to import a DEMO, it takes a long time and crashes at 8%. So I close I reopen and start again it imports and it reaches 20%, then it stops again, then I close and restart the import which reaches 40 then 60 and it stops again … the last time I had to do a lot try to bring it to 100%. can it be FIREFOX’s fault?
Hi again,
Please take a look at this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002250358-How-To-Import-Demo-Content-Using-The-One-Click-Demo-Import-Feature-Bridge-Versions-18-And-Older-
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How many times can we use this theme if purchased??
Hi there,
Thank you for taking interest in our theme!
You can only use it to create one website.
If there’s anything else, feel free to ask!
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hi, i purchase this theme and received an error after i did a WP reset “Code is already registered for other domain” so i can only use this theme for 1 domain only?
Hi there,
Yes, you can only use this theme on one website.
If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you.
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The new additions look good, I am not sure why you have given so much attention to Elementor. Is there away you can filter/sort by WPBakery in your demo main page?
Hi there,
Thank you.
There is no option to filter by WPBakery.
If there’s anything else, feel free to ask!
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Hello, how can i display my locatio qode google maps? Where do insert latitude/longitude or my address?
Hi there,
Please submit a request on our helpcenter and one of our agents will assist you.
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Subject: PHP Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in … when activation is performed.
Hello, I’m trying to active the theme, but, it fails after about 10 seconds with a error 500 when calling to this URL:
https://orbitalscreations.com/wp-json/bridge-core/v1/registrationThe error 500 is this:
[24-Jan-2020 15:39:09 UTC] PHP Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in /home/orbital4/public_html/wp-content/plugins/bridge-core/modules/core-dashboard/core-dashboard.php:162 Stack trace: #0 /home/orbital4/public_html/wp-content/plugins/bridge-core/modules/core-dashboard/core-dashboard.php(125): BridgeCoreDashboard->register_purchase_code(‘purchase_code=4…’) #1 /home/orbital4/public_html/wp-includes/rest-api/class-wp-rest-server.php(946): BridgeCoreDashboard->purchase_code_registration(Object(WP_REST_Request)) #2 /home/orbital4/public_html/wp-includes/rest-api/class-wp-rest-server.php(329): WP_REST_Server->dispatch(Object(WP_REST_Request)) #3 /home/orbital4/public_html/wp-includes/rest-api.php(305): WP_REST_Server->serve_request(’/bridge-core/v1…’) #4 /home/orbital4/public_html/wp-includes/class-wp-hook.php(288): rest_api_loaded(Object(WP)) #5 /home/orbital4/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(’’, Array) #6 /home/orbital4/public_html/wp-includes/plugin.php(544): WP_Hook->do_acti in /home/orbital4/public_html/wp-content/plugins/bridge-core/modules/core-dashboard/core-dashboard.php on line 162
I already checked the directory permissions, PHP limits/extensions, and every looks right. In the Hosting company belives it could be related to the coneection it starts to some blocked server due to previous registered attacks, Can you confirm to what hostname/IP:ports the activation requires access? Or can you tell me why the ‘bridge-core’ plugin is triggering an unhandled error that turns into fatal?
Please let me kwow asap, i need to have this done urgently, cause in other hosting providers it has worked as normal.
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Please submit a request on our helpcenter and one of our agents will assist you.
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Please, i dont have the money actually to renew the support, so please, let me know what to do over here,
Please help,
Hi again,
Please take a look at this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002330498-How-To-Solve-The-Technical-Difficulties-or-WordPress-White-Screen-Of-Death-Or-HTTP-ERROR-500
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Thanks for the great theme!
I have a question about the portfolio list. Is it possible to show the title from the portfolio items always? So no hover and so on. I want to have the title show always. Thank you 
Hi there,
Please submit a request on our helpcenter and one of our agents will assist you.
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Hello! I have a question, if i buy this theme and create a website with using demo content, than with wp migration transfer to the another domain, than i can use the same demo content? Because i see i need to Register the theme
Hi there,
Thank you for taking interest in our theme!
You need to register our theme to be able to use it. If you want to migrate it at some point, you will need to deregister it and register it on another domain. The demo content that you imported will stay unchanged.
If there’s anything else, feel free to ask!
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