26686 comments found.
The new additions look good, I am not sure why you have given so much attention to Elementor. Is there away you can filter/sort by WPBakery in your demo main page?
Hi there,
Thank you.
There is no option to filter by WPBakery.
If there’s anything else, feel free to ask!
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Hello, how can i display my locatio qode google maps? Where do insert latitude/longitude or my address?
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Subject: PHP Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in … when activation is performed.
Hello, I’m trying to active the theme, but, it fails after about 10 seconds with a error 500 when calling to this URL:
https://orbitalscreations.com/wp-json/bridge-core/v1/registrationThe error 500 is this:
[24-Jan-2020 15:39:09 UTC] PHP Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in /home/orbital4/public_html/wp-content/plugins/bridge-core/modules/core-dashboard/core-dashboard.php:162 Stack trace: #0 /home/orbital4/public_html/wp-content/plugins/bridge-core/modules/core-dashboard/core-dashboard.php(125): BridgeCoreDashboard->register_purchase_code(‘purchase_code=4…’) #1 /home/orbital4/public_html/wp-includes/rest-api/class-wp-rest-server.php(946): BridgeCoreDashboard->purchase_code_registration(Object(WP_REST_Request)) #2 /home/orbital4/public_html/wp-includes/rest-api/class-wp-rest-server.php(329): WP_REST_Server->dispatch(Object(WP_REST_Request)) #3 /home/orbital4/public_html/wp-includes/rest-api.php(305): WP_REST_Server->serve_request(’/bridge-core/v1…’) #4 /home/orbital4/public_html/wp-includes/class-wp-hook.php(288): rest_api_loaded(Object(WP)) #5 /home/orbital4/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(’’, Array) #6 /home/orbital4/public_html/wp-includes/plugin.php(544): WP_Hook->do_acti in /home/orbital4/public_html/wp-content/plugins/bridge-core/modules/core-dashboard/core-dashboard.php on line 162
I already checked the directory permissions, PHP limits/extensions, and every looks right. In the Hosting company belives it could be related to the coneection it starts to some blocked server due to previous registered attacks, Can you confirm to what hostname/IP:ports the activation requires access? Or can you tell me why the ‘bridge-core’ plugin is triggering an unhandled error that turns into fatal?
Please let me kwow asap, i need to have this done urgently, cause in other hosting providers it has worked as normal.
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Please submit a request on our helpcenter and one of our agents will assist you.
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Please, i dont have the money actually to renew the support, so please, let me know what to do over here,
Please help,
Hi again,
Please take a look at this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002330498-How-To-Solve-The-Technical-Difficulties-or-WordPress-White-Screen-Of-Death-Or-HTTP-ERROR-500
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Thanks for the great theme!
I have a question about the portfolio list. Is it possible to show the title from the portfolio items always? So no hover and so on. I want to have the title show always. Thank you 
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Hello! I have a question, if i buy this theme and create a website with using demo content, than with wp migration transfer to the another domain, than i can use the same demo content? Because i see i need to Register the theme
Hi there,
Thank you for taking interest in our theme!
You need to register our theme to be able to use it. If you want to migrate it at some point, you will need to deregister it and register it on another domain. The demo content that you imported will stay unchanged.
If there’s anything else, feel free to ask!
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I decided to reinstall wordpress on the domain on which your theme has already been registered. Now it gives me an error that my copy has already been registered. The instructions say that you need to do deregistration)) But this is nonsense, I put the template on the same domain! And I do not understand where I should now do this deregistration and under which user (login)
Hi there,
Please reach us at helpcenter@qodeinteractive.com with your purchase code and we will assist you.
Also, please read this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360003391778-How-To-Register-And-Activate-Themes-Registration-Activation-and-Deregistration-New-Import-Module
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Hi there, how can I add some space between posts in the Blog Carousel – Clean? Thanks very much!
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Hi there, we updated the website to the new Bridge version and now the website is scrambled
What can I do to get it back?
Hi there,
Please make sure that you updated your theme plugins as well. You can navigate to Appearance >> Install plugins and do this.
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Hi there, I have done this but my website still doesn’t show the slider on the homepage: https://www.opencity.co.za I also updated to latest version of Bridge today but still the website is muddled up
Can you help please?
Hi there,
We can’t access your site.
Please reach us at helpcenter@qodeinteractive.com with your purchase code, site url and wp admin credentials and we will investigate.
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I`ve forgotten to deregister the theme. Is there another way?
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Please submit a request on our helpcenter and one of our agents will assist you.
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I’m sorry, I tried to go in the help center but it says I didn’t verify my account, can you send me the mail again? Anyway I have a question about padding, I have a page with 2 columns, in the left column there are buttons that I padded 600px right. In the tablet they go under the right column. Is there a way to fix it? thanxxxx
Hi there,
We verified your account, you can now submit requests on our helpcenter.
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How to set different container image (Top) on category page
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Hi,
For 24 hours I have wanted to download an xml example, but the download sends to a page that does not exist. Take the example of http://export.qodethemes.com/bridge-export/bridge280-export.zip
And the same on all the other links. I left a message on qode interactive, but someone answered me where to find the list, really thank you … that’s not what I’m asking. So can you check your links?
Thank you in advance Regards
Hi there,
We located your request, it will be answered as soon as possible.
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Hi there. Is there a way to allow the submenus to open on touchscreens? For example, on my Ipad and labtop, it shows the regular menu, and if I click on a top tier menu item that has a submenu, it instead goes to that top menu item instead of showcasing the submenu. Is there something that can be done to correct this?
Hi there,
In Appearance >> Menus, please check the ‘don’t link’ option for every item that you want to disable: http://prntscr.com/qs6270
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We’ll we were wanting it to still be linkable, because it is the landing page for the submenus underneath it. Is there another way by chance?
Hi again,
When you click on the arrow, like in the screenshot: http://prntscr.com/qsd5re it should open the sub-menu without navigating to that page.
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Cool, I do see that. But for some reason, even if I add the icon to the menu, on like an Ipad where it shows the menu in full view, it won’t act that way. Here is an example – https://www.skinsolutionscorona.com and click on services.
Hi again,
We checked your site and it works normally, as you can see in this screenshot: http://prntscr.com/qte9rl
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That is correct on mobile, but on like touch screen labtops and on ipads where the hamburger menu isn’t engaged yet, it doesn’t function like that. You can check the site/link above on say an ipad landscape view and see how it acts there.
Hi again,
Please send a mail to helpcenter@qodeinteractive.com and include your purchase code, your site url and your wp admin credentials and we will investigate further.
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Hello, i’m not sure if it is a bug or if it is a decision but for some reason after updating to the last version. The tiny-mce editor is not showing at all when editing / adding a simple text bloc in WP bakery. For very basic style edits like centering a text, add bold style, i have to go back and forward to the ‘classic’ editor mode and this is not convinient at all…. because WP bakery is embeded into the theme can you please confirm if the tiny mce has been deleleted from the Bridge Theme ? Or is it something wrong with my site maybe ? Thank you for your confirmation.
Hi there,
Please provide your site url so we can investigate.
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Hi Can you give me the name of a “Hotspot image” addon wich work without causing problems with bridge please ? Thanks Fred
Hi there,
The plugins that are compatible and tested with Bridge are stated on Bridge’s page. We couldn’t test all plugins, but the one provided work fine. If they don’t please let us know.
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Hello. In my PRIVATE TICKET #2074001 i have told you about a bug in your theme that exists even in your demo and you haven’t fix it in the latest version or reply again to me. I want to fix it AND a refund
Hi there,
We located your ticket on our old platform and found your site url.
Please make sure that you have the latest plugin versions as well.
You can update your plugins in Appearance >> Install Plugins.
This has been fixed in an update a few months ago and it has been fixed on our live demo.
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i have an issue the background image for Title Area in the page dose not load https://www.union-int.com/contact-us/
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in gtmetrix analysis https://gtmetrix.com/reports/musicaperiltuomatrimonio.it/Smaczp0x i notice the logo images (black, white…) are not optimized and i would delete all bridge logos, but if i dlete them i have an error, so what can i do to avoid this issue? If i optimize images i have to upload them every update of theme, but i would delete them, can you suggest to us?
Hi there,
Bridge logos and all other demo images are meant to be replaced with your own content.
You can also optimize your images with this tool for example: www.jpegmini.com
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Bridge logos and all other demo images are meant to be replaced with your own content. ...yes, but every update i have to replacethem?
Hi again,
No, only when you import the demo content.
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ok and this one why are served from different urls? The following resources have identical contents, but are served from different URLs. Serve these resources from a consistent URL to save 1 request(s) and 614B.
https://musicaperiltuomatrimonio.it/wp-content/themes/bridge/style.css https://musicaperiltuomatrimonio.it/wp-content/themes/bridge/style.css?ver=5.3.2The following resources have identical contents, but are served from different URLs. Serve these resources from a consistent URL to save 1 request(s) and 1.4KiB.
https://musicaperiltuomatrimonio.it/wp-content/plugins/revolution_video_player/revolution_video_player/js/jquery.mousewheel.min.js?ver=5.3.2 https://musicaperiltuomatrimonio.it/wp-content/themes/bridge/js/plugins/jquery.mousewheel.min.js?ver=5.3.2Hi again,
These files are the same file, the links are just different, but they point to one single file.
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and so what i have to do? delete someone? witch of them?
Hi again,
Don’t delete anything.
Like we said, this is a single file, the links are just different.
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so there isn’t a way to solve this problem on gtmetrix?
Hi again,
Please try disabling recaptcha and optimizing all of your images. Also, you have a redirection issue on your site, you can contact your hosting provider and ask them to take a look.
After this, your site should run much faster.
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Hi, Im wondering if the bridge theme is compatible with LearnDash. I know that you have your own LMS however my clients are familiar with LearnDash and would prefer to run with it.
Thank you, Adam
Hi there,
We haven’t tested this our theme with LearnDash, but you can try it yourself.
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Hi there. I have used my license on a site but I am not sure what site it was and I am not using it anymore. How can I use it on a new site I am building?
Hi there,
Please send a mail to helpcenter@qodeinteractive.com and include your purchase code and we will assist you.
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