Hi mili_mili and thank you for report! Yes, it’s designed this way because what you request it is not a feasible combination: when you apply the shapes in the presence of background is always around the thumbnail and not just the image. So you can’t make the whole thumbnail that has another format to circular format.
Anyway, what you would you like to have a layout like this? Ihttps://undsgn.d.pr/uaZNI1
n case if you make me understand how you want it we can pass you a line of CSS (but I need to see your site to understand your settings).

Hello, Thank you so much for your promt response!

Actually, I used testimonials plugin to show people's profiles on one of my friends' websites. But they want to filter the memebrs by some categories. So I used Post option to display testimonials (profiles) and enabeled categories filters. I would love to style the 'members' tab in the same way like I styled testimonial display in the 'speakers' tab. The moment I add background the profile photos become square. I just wanted to have the same look if possible.

I was considering to add the custom CSS, I just hoped it was already part of the block settins. I guess if you would tell me what am I styling will save me time figuring it out. Thanks a lot! Greets, Mili

Hi mili_mili! Yes this should be possible, can you also share me the page where there is the Posts module you want to make “circle” so I can create the code you need?

Hey, thanks for answering. It is at the page that I share the link in th ebottom in ‘all members’ tab.

Hello again, could you please add a background to the ‘members’ tab items in order to better understand what your starting point is and to provide the right CSS workaround? Let us know when the page is ready, thank you in advance.

I wanted round picture of the person + their name (‘post title’) on white filled rectangle delimited with border line : To look exactly the same like items in the ‘speakers’ tab (but only name will be displayed not all post text). I did now white background and circular image but you said that those 2 don’t work together. Will leave it for the moment so you can have a look. Let me know. I was trying to style it with custom CSS but I cannot figure out the classes for each thing

I’m not sure actually if you can see it. maybe it is affected by content restrict. Will disable this for the moment as well.

Hello, I can provide a CSS snippet to display a rounded image instead of a square one when you set that from the Page Builder module, and I can help you to center it, but the other customizations depend on a 3rd party plugin and they aren’t up to us, so I’m sure this code will be a good starting point for you or your dev to try to achieve the best result:

.tmb-img-ratio.tmb.tmb-circle .t-entry-visual .t-entry-visual-cont > img,
.tmb-img-ratio.tmb.tmb-circle .t-entry-visual .t-entry-visual-cont > a > img {
    border-radius: 50%;
    height: 80%;
    margin: auto;
    width: 80%;
}

You can change the width (according to height) of course to give more or less room around the images and play with the margin. Then you can add all the styles you prefer to the container.

Let me know, best

I’ve added this in theme options custom CSS border-top-left-radius: 50% !important; border-top-right-radius: 50% !important; border-bottom-right-radius: 50% !important; border-bottom-left-radius: 50% !important;

so far it works but still have to tweak it more

Hi brandupmedia! We confirm that the theme is updated, so this is not the problem. Did you removed the Child Theme to check if the problem is here? Moreover, when this happened? I saw in the past a user with this problem after a site migration.

Hello, Thank you for your fast response. After I updated the theme, plugins and wordpress platform. I cleared the cache (I’m using smush, hummingbird and Lazy Loader), I have also deactivated the plugins but nothing worked out

Hi brandupmedia! I’m sorry but it’s not something we can debug in words, if this is a problem of Uncode we should know but actually no other user have this problem with version 2.2.6. Please open a ticket so we can check details and help! At least try to downgrade WordPress if you think this is the problem until the issue is not fixed.

I mean in html the output is like this: img src(unknown) width=”” height=”” alt=”” It is very odd because as I said above, the pictures are in the library and even after I selected them again, nothing happened…

I understood this but if we don’t have other similar reports it’s not something that we can debug in words or from the frontend of your site. We are always ready to help but if you have a unique problem with your site we need to access the installation and probably FTP to help you.

Hello, in this case we’re sorry, but the only way to discover what’s wrong is to check what files and function you’ve overwritten in your child theme: among them you’ll find something that isn’t supported anymore by Uncode or, most probably, by Wordpress.

Let me remind you that if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution, otherwise share at least the site URL here so we can check it! Thank you! https://support.undsgn.com/hc
Let us know, best.

I have updated all the plugins and I have my wordpress on version 5.2.5. Everything is working fine so far.

After I update to 5.3.2 everything breaks out again. If I downgrade to 5.2.5. everything works fine again. So every version from 5.3 to 5.3.2 is not working out.

Hi bonnychrome and thank you for appreciate Uncode!
Can you please check that all the Theme Options > Customise have at least a value selected. You have an error in the dynamic CSS but it’s not easy to understand the point is triggered. Let us know so we have a more info!

Thanks for the reply. I just checked Theme Options > Customize. I have picked one color as accent color and Roboto as the font for content, buttons. etc. Everything else should be standard values from the theme. The problem with the menu was triggered when I added a secondary menu and made some changes for the navbar animation. Many thanks for helping

Hello!
Except for the menu, do other Theme Options changes reflect on the frontend? Have you made any changes to the theme code by working directly on the files?

Can I ask you to pass me your Theme Options please, to better check? To do this go to “Uncode > Option utils > Export”, copy the text inside the “Theme Options” box ( https://undsgn.d.pr/5olfdC ) and share it using a tool like https://pastebin.com/ or similar. Thank you in advance.

Thanks! I have only made changes to the theme, not on the files. I have also problems when adding social icons. After saving them they disappear again. Here are my Theme Options: https://pastebin.com/sNEt9yxT

Hi yogananda! In our demo everything is working as expected: https://undsgn.d.pr/3lfO2e
I think you have some extra plugins or something that is not working as it should but it’s not possible to help without a preview, sorry. Do you have selected an accent color?

Hi,
Yes, it was the undefined accent color, that was causing the problem.
Thanks for the speedy reply and your help !
Best wishes,

Hi yogananda and thank you for the confirmation! In case you don’t want to use an accent color for your site we can suggest a subtle CSS.

Hi,
I haven’t checked the implications of defining the accent color yet, so if it’s not a big deal, then please share the css code. Then I can always revert to that if needed.

Hi rattar! In the web industry it’s the opposite of Development Mode. I hope this helps!

Thanks for the fast reply!

...But what does it mean for the performance?

Should I switch on? Or leave it Off?

Hello, could you clarify please? Are you talking about the missing images in this carousel: https://undsgn.d.pr/oJNBzQ ? Were they visible before updating? I see you have Autoptimize active on your server: have you tried to disable it and checked if the problem is due, maybe, to some cached file which needs to be purged?
Let me know, best

Here’s how it look like: https://pasteboard.co/IRRXYRk.png as you can see there’s image dimension problem. Images should be fixed same dimensions. Thank you

Hi hamas! As anticipated you have an empty HTML space, please check this https://undsgn.d.pr/6ezb12 when removed everything is fine https://undsgn.d.pr/H8uukE .
Please note that is possible you don’t see in the WordPress editor, I suggest to rewrite this text to fix or check with the Chrome inspector.

What did you mean with rewrite the text? Because in the Wordpress Editor like mentioned in the screenshot I can’t see the HTML space.

As I wrote, please note that is possible you don’t see in the WordPress editor, I suggest to rewrite this text to fix or check with the Chrome inspector. You definitely have these blanks in your text.