26867 comments found.
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Hi,
We could take a look if there are problems. Please send us an email at contact@tagdiv.com and provide the website URL and admin login. In the email mention some more details about the issue if possible. Let us know.
Thank you! Simion C.
I have a little problem, in my theme homepage https://lusterhistory.com/ unable to remove “latest articles” section. How I can remove it from my theme, I don’t want that section in my homepage.
Hi,
From what I can see you removed the latest articles. I believe you are referring to the section of articles that is displayed at the bottom of the page when the required page template is used https://forum.tagdiv.com/page-templates-2/ To remove it simply choose a different page template.
If you have more questions please create a new topic in the theme forum, or send us an email at contact@tagdiv.com and we will try to help. Let us know.
Thank you! Simion C.
hello dear , i want to buy this template so are this template support (RTL) ( ARABIC LANGUAGE )
Hi,
The theme doesn’t support RTL, sorry for the inconvenience.
Thank you! Simion C.
I used Cloud Template to create page and I want to change the page title at the browser tab.
How to change it?
Hi,
You can use SEO plugins for custom titles, the theme doesn’t have such options. Try the Yoast plugin, this has settings for the title of each page, post etc or in general, here is a guide https://yoast.com/wordpress/plugins/seo/titles-and-meta-descriptions/
If you have more questions please create a new topic in the theme support forum, or send us an email at contact@tagdiv.com. We will try to help. Let us know.
Thank you! Simion C.
I open a new thread because it is a new problem 
My featured images now have the measurement in pixels at the end of the filename, and HAVE INCREASED WEIGHT.
For example, a PNG image that weighed 84 KB, now weighs 406 KB
84 KB—> https://telocuentomagazine.com/wp-content/uploads/2019/03/varias-cuentas-gmail-simultaneas.png
If I replace them one by one, will the same thing happen again in the next update?
Thanks
Hi,
The original image has 8 bits from what I can see, the thumbnails that will be generated will have 32 bits, this would explain why they have a larger size. So using an image of 8 bits, the thumbnails resulted from it will be converted to 32 bits and resulting in larger sized images. There is a discussion about it in the comments for this topic https://make.wordpress.org/core/2019/10/09/introducing-handling-of-big-images-in-wordpress-5-3/
Thumbnails are created by WordPress and by the theme. They will automatically be generated when uploading images in the media library, and when enabled. You can replace them if that is what you want to do, they must have the same name and format. The media library won’t be affected when updating the theme. You could also try some image optimization plugins, to try and reduce the file size of the images.
Thank you! Simion C.
Hi Simon,
Thanks for the explanation, but it doesn’t convince me.
I CANNOT CHANGE THE IMAGE, always add 696×456 at the end of file name. And therefore, always load the heavy image.
I always use PNG when there is text in the image, and this only happens to me in Newspaper. In other themes of my other websites does not happen.
Another thing please, in the home of my website I have 3
( 3 ?)
Thanks for your time Simon
3 H1
Hello,
This will need to be investigated to see why the thumbnail issue happens and why you have e h1 tags instead of just 1. However in order for us to investigate this on your end, you will need to renew your theme support: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you! Bogdan B
Hi,
You do not need to investigate on my website, your demos also have many h1
For exemple:
https://demo.tagdiv.com/newspaper_life_news/ https://demo.tagdiv.com/newspaper_tech_news_pro/ etc…I will not renew support until I see what happens in the new update.
I would like to keep Newspaper, but I am considering changing the theme.
Version 10.2 is affecting my income in adsense.
Thanks for your time
Hi,
If you add h1 tags in the content of the page, then, yes you will have more h1 tags. Those demos were created with multiple h1 tags but these can simply be removed/changed by editing the page using the tagdiv composer. The h1 is added on the logo in the header manager for each of the 4 zones of the logo in particular: https://www.screencast.com/t/k41xTU5c
Thanks Bogdan B
Perfect Bogdan B 
I had done it for the main logo, but not for the stcky or the mobile version.
By the way, the sycky menu cannot be removed !!! Although it is a minor problem.
Thank you very much for the help, and to see if all the problems are resolved in the next update.
Thanks for your time!!!
Hello,
It can be removed. The zone cannot be removed indeed but you can empty every element in that zone so there will be no more elements in the sticky zone. Thus, no more stiky menu 
Thank you! Bogdan B
I will try it, Bogdan
Thanks!!!
Hi,
We are glad you like our theme and that it suits your needs. Thank you very much for your appreciation!
Simion C.
Hello, I am interested in this theme but I am completely put off by your choice of a custom version of WPbakery/Visual Composer, and looking at all the review complaints I am entirely right to be, everyone is saying the same thing, bugs, difficulties and issues with the page builder, there’s nothing wrong with customising a page builder for your theme, but for the love of logic please start of with a good page builder not a piece of old junk like Wpbakery/Visual Composer!
Everyone who knows Wordpress knows that Visual Composer/Wp Bakery is outdated, furthermore it’s a terrible page builder, and it has been terrible for years! It builds bloated bad code, bad ux/ui and the icing on the cake? Users are tied to it for ever because all the pages built with VC break if you remove VC!!
Cannot understand why you don’t use a decent pagebuilder like Elementor, perhaps it’s more expensive than old garbage like VC but you are charging customers a premium price and the page builder is a key component, customers deserve better or you don’t deserve customers!
I sure hope you get this fixed urgently.
My questions, will this theme still work if I delete your page builder and install Elementor Pro instead? If I do that what will the difference be? Will there be any limitations in features and functions using Elementor Pro instead of your custom Wpbakery/VC
Thank you
Hi,
The theme provides the bundled version of the WPBakery plugin, it is the base version of the plugin, the theme will just add blocks, grids and a few other elements for it https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins That would be all, it isn’t a custom version of WPBakery. The theme also provides the tagDiv composer, which we recommend to use with the theme. Before the composer was introduced, WPBakery was the only builder included in the theme package.
So basically you don’t have to use WPBakery if you don’t want to, you can use the composer, which is a frontend builder https://tagdiv.com/tagdiv-composer-page-builder-basics/ It can be used to create pages and templates for you posts, categories etc. The composer is a required plugin, meaning that is has to be active at all times. I can’t say for sure if using other builders like Elementor will work fine or not unfortunately.
If you have more questions please let us know.
Thank you! Simion C.
This is awful support, huge H1 tag across the theme and no one has replied on the forum in days. My site is now penalised by Google.
Hello,
Please consider the support hours: https://www.screencast.com/t/llmi9fCp We do not work on weekends so it is normal for topics to only get answered on Monday if you post on Friday.
Our support team does it;s best to answer to everyone but sometimes due to high amount of requests, the support hours could also be delayed.
Thank you for understanding. Bogdan B
Hello, once again,
I have a little problem, in my theme homepage http://mp3papa.com/ unable to remove “latest articles” section. How I can remove it from my theme, I don’t want that section in my homepage.
I remove rest the default boxes but I cant do it for “latest articles” section.
Help me! Thanks! Rohit S
Hello,
If you need assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Hello dears, i want to add quora and snapchat to social media in footer but they are not exist in theme panel.. can i add custom social accounts? or how can i solve this
Hello,
If you need to add a new social network in the theme, it can only be done by altering the theme files. Please read this topic for a solution in this regard: https://forum.tagdiv.com/topic/how-to-add-xing-as-a-social-network/
Thank you! Bogdan B
TagDiv Mobile Theme activation problem!
Hi, all my TagDiv plugins have been updated. I also have updated the Newspaper Theme.
But I still have this notification: “This version of the tagDiv Mobile Theme plugin is not supported by the current activated theme! Please make sure you’ve updated the theme properly! Follow this guide.”
Activating or desactivating AMP plugin doesn’t change anything.
Your “guide” doesn’t give any advice to solve the problem.
Best regards
OK! Sorry! I have deleted the Newspaper folder through FTP and then reinstall it! The notification have disappeared!
Hello,
I am tryimg to update the Newspaper theme but i get the same error all the times. E_COMPILE_ERROR at wp-content/themes/Newspaper/includes/wp_booster/wp-admin/panel/td_panel.php.
require_once(): Failed opening required ‘td_view_welcome.php’ (include_path=’.:/usr/share/php’)
What i have to do?
Hello,
It seems the welcome screen of the theme cannot be accessed on your site. Maybe you have updated the the theme files but did not delete the old files and folders of the theme to adjust them to the new file structurte of the more recent updates. I recommend deleting your theme from your server and installing it from scratch. Your settings will not be lost but it is a good idea to make a back-up before.
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Hi Team, sharing icons not show on theme panel and post title deafult site name show wrong
https://www.timesbull.com/astrology/do-not-ignore-these-signs-there-may-be-a-ghost-around-you-344551/Thanks
Hi,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Bogdan B
Pleas check mail
what membership plugin do you recommend using
Hello,
The only membership plugin that is tested and recommended to be used with the theme is memberpress.
Thank you! Bogdan B
Can someone tell me the button short code. I would like to use it in a custom ad box. Thank you.
Hello, Sure. The shortcode is as follows:
[tdm_block_button button_text="Button text" button_size="tdm-btn-lg" button_display="tdm-block-button-inline"]
Thank you! Bogdan B
hi this is my website blog page > https://www.original.pk/blog why all post show with full post description kindly tell me what we do.
Hello,
Please read this guide to learn how to set up your homepage and how to set it: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
Thank you! Bogdan B
but when i build page its not show in mobile
Please also read about the mobile theme plugin and what it does. https://forum.tagdiv.com/the-mobile-theme/
Thank you! Bogdan B
Newspaper themes is really amazing theme for blog website i make lots of blog website using this theme , MY best personal website build is shayari website. I use newspaper10.2 theme on my shayari website recently it looking good you can see it also . Good Night Shayari
Thank you for your appreciation!
A. Mobile View Harder Issue ( Mobile menu Click # Issue ) Mobile Menu is not working.
B. Login and logout redirect issue if possible add login and logout redirect option C. Custom login link and custom registration link not available in this theme if possible add this option
- Not available in this theme ** 1. Default Featured Image 2. For All Author List Page URL / custom Author URL for all author 3. Author URL change option www.xyz.com/author/name/ custom Author URL for all author 4. Author Permalink Settings not available in this theme
Add Infinite scroll options in All Demo Theme All Single Posts / Category Page / Tag Page or Mobile Theme With AMP.
Hello,
If you need our support team to investigate the mentioned issues, you will need to contact us via email at contact@tagdiv.com but you will need to renew your theme support first: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you! Bogdan B
After upgrading to the latest version of Newspaper, preview of post is broken. It throws Fatal Errors and won’t display it properly. Just a few examples of most common errors.
PHP Fatal error: require(): Failed opening required ’/home/example.com/wp-content/plugins/td-standard-pack/Newspaper/’ (include_path=’.:/usr/share/php’) in /home/example.com/wp-includes/comment-template.php on line 1508
PHP Fatal error: Uncaught Error: Call to a member function format() on boolean in /home/example.com/wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php:672
Hello,
This is a known issue and it will be fixed in the next theme update which will come out this week. Until then, you can use this solution: https://forum.tagdiv.com/topic/problem-entering-the-articles/Thank you! Bogdan B
is there any way to update automatically ?
This version of the tagDiv Mobile Theme plugin is not supported by the current activated theme! Please make sure you’ve updated the theme properly! Follow this guide. What do to ? I have updated manually . still saying same.
Hello,
At the moment, you can update automatically using the envato market plugin as mentioned here: https://forum.tagdiv.com/how-to-update-the-theme-2/ The plugin update is a very important part of the theme update so please make sure you update the plugins.
Thank you! Bogdan B
