351 comments found.
I threw a ticket but I could not get a return
Hi,
Thank you for the ticket creating. Please kindly wait, our support managers will check it and will contact you asap
regards
Hi. How to stop homepage menu from floating? www.prashantiganesh.com Currently I have disabled transparency and want the home page banner to come below the menu.
Hi,
Your header is not floating currently. Please kindly recheck once again via deleting your browser cache as well
regards
How can I add a page to foater
Hi,
Please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/
regards
What should I do to add sales contract
Hi,
Please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/
regards
I want to add the privacy agreement and logos of credit carts to the footer, how can I do
Hi,
Please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/
regards
Hi, how to make social media links in top bar open in new tab?
Hi,
Unfortunately, there is no such kind of option in the theme. It needs to customize the theme templates to realize your request.
regards
hi how can i change my site’s logo i can’t see it in site settings
Hi,
You can change the default logo under the theme options -> header -> default section. Please kindly have a look at the screenshot -> http://prntscr.com/swehmw
regards
Since the last update v2.3 the excerpt of the blog entries does not appear. In version 1.9, if it appears, can you know why? Thank you
Hi,
Please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/
regards
hello, how do i remove the course Arthur name from showing?
Hi,
Please clarify your request in a bit more detail, which layout you are using?
regards
i should activate the WPBakery Plug in but the website tells me I need to buy a license? ist that correct? if so, can I return the license?
Hi,
All the plugins which are not free come under our Extended License, so you don’t need to pay for their license to use them. Some of them might have messages requiring activation, but they are already activated on our side. No purchase code needed. When using them under our license you will need to wait for the plugin updates in our regular theme updates. If you want to be able to auto-update them from wp-admin, you will need to buy your own personal license for that. However, we always include the latest versions of the plugins in every update of the theme.
regards
Does the template support the Hebrew and Arabic languages?
Hi,
Unfortunately, the theme doesn’t support RTL styles by default
regards
Hi,
All the plugins which are not free come under our Extended License, so you don’t need to pay for their license to use them. Some of them might have messages requiring activation, but they are already activated on our side. No purchase code needed. When using them under our license you will need to wait for the plugin updates in our regular theme updates. If you want to be able to auto-update them from wp-admin, you will need to buy your own personal license for that. However, we always include the latest versions of the plugins in every update of the theme.
regards
How do I remove the ‘Before’ and ‘After’ section on the home page under ‘Success Stories’?
Hi,
This section is related to the Testimonials slider element. You need to remove it ( https://prnt.sc/rnwk3o)
regards
How do i make each page has the same header, also how do i remove the course time or the time within each course?
Hi,
Please create a ticket with your site credentials and we will check it for you https://support.stylemixthemes.com/tickets/new/
regards
Theme installed but cannot find “Theme Options” anywhere!!! Help!!!!
Hi,
Please create a ticket with your site credentials and we will check it for you https://support.stylemixthemes.com/tickets/new/
regards
Hi, I bought the theme days ago. I found no media wad uploaded. Where can I find the image size as in the demo for different sections ? Can I add more icons and how to do that? How to replace to video ? Thanks
Hi,
Please create a ticket or contact us via Live Chat on our support site – https://support.stylemixthemes.com/
Our support engineers will kindly assist you.
regards
Hi, I inherited this website with Health Coach installed, after migration it to a new domain the events stopped showing. They show on the category pages, but the VC Events module is blank. Do you have any ideas how come? Thanks.
Hi,
With correct migration, there shouldn’t be any restrictions. The migration process doesn’t relate to the theme. We can only recommend you to have a look at the following manual below -> https://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-to-a-new-host-or-server-with-no-downtime/
regards
Thanks, but I know how to migrate a site. It’s your Events module that seems to be causing some kind of problem. I disabled all the other plugins, but that didn’t help either.
Has the element worked before the migration? There no any issues with the element on our testing environment
regards
Yes it did, that’s why I don’t understand why it stopped working. I’ll do some more testing.
Yes, you need to re-check site migration once again
regards
Hi, is there a way to get the cart icon to display on mobile and tablets? it currently does not display. Thanks
Hi,
There is no such kind of possibility according to the theme default design by default. It needs to modify the theme templates in order to include cart for mobile display
regards
Does the slider revolution need a purchase code for activation? ( I am interested in this theme)
Hi,
All the plugins which are not free come under our Extended License, so you don’t need to pay for their license to use them. Some of them might have messages requiring activation, but they are already activated on our side. No purchase code needed. When using them under our license you will need to wait for the plugin updates in our regular theme updates. If you want to be able to auto-update them from wp-admin, you will need to buy your own personal license for that. However, we always include the latest versions of the plugins in every update of the theme.
regards
Hi, Can you plz tell that how to make sticky header on mobile also like the desktop sticky header ?
Regards
Hi,
You can try to use the custom css below under the appearance -> customize -> css field in order to make the mobile menu sticky;
body .mobile-menu { position: fixed; width: -webkit-fill-available; }
regards
Good day! Question before purchase Does this template have Russian or Ukrainian?
HI,
Our theme ready for translations, please have a look at this manual below -> https://support.stylemixthemes.com/forums/topic/theme-localization/ Feel free to contact us in case of any other questions.
regards
