26721 comments found.
hi;
I forgot which domaine I installed before, where can I see it? Because I have to install the theme in the new domain that I will delete.
“Code is already registered for other domain”
Hi,
Thank you for reaching us 
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
why don’t I have a Qode Twitter Widget anymore? i have latest version installed, everything up to date, but in widgets there is no Qode Twitter Widget anymore? Please help!
Hello,
Thank you for reaching us!
Please submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will investigate this.
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
nvm. fixed it myself.
great theme!
We are glad to hear that 
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
curious about your 311 demo looks very nice but wondering how the portfolio lightbox looks if we have more than one page of of portfolio items. thanks!
Hi there,
Thank you for reaching us 
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
This is not a lightbox, this is a Portfolio List widget, and this inserted through Appearance > Widgets in Qode Panel area.
This is what it looks like with more portfolio items, the content is scrolling – (note that on my local installation some things are not the same as in the demo) – https://prnt.sc/qz1vjw.
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
ok got it should be buying a second license for another client soon. 
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
In the product-single, can you make the “description” tab being expanded at start? Right now you have to expland it.
Hi,
Yes, this could be done with some minor CSS code.
Let us know if you have more questions
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I am trying to add a full width parallax image to the homepage with text above and below – there are many options to do this but what do you suggest is the best method to add this feature? Thank you in advance.
Hello,
Thank you for reaching us 
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360004894058-How-to-Create-Parallax-Sections-in-the-Bridge-WordPress-Theme
Let us know if you have more questions
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you!
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi Qode!
Having some problem translating Loading new posts… and No more posts on infinite Scroll option for the pagination, not translating when changing the .po file… other words translated without problems, just those two are not changing. Is there another .po file that I need to change outside the theme? Plugin? Wordpress main .po file?
Thanks!
Hi,
Please provide us with the URL to the page, and we will be glad to investigate. And please point out those labels.
Thanks
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi!
The site URL is here. You can see those label at the bottom of the page. Page template is Blog Masonry and Infinite Scroll option selected (Qode Option > Blog > Pagination on Masonry/Pinterest/Headlines). General site language es_MX. PO & MO files uploaded to ../wp-content/themes/bridge/languages.
- bridge.pot line 14562 & 14567
- qode-dynamic-helper-functions.php line 10565 & 10569
- default_dynamic_callback.php line 103 & 104
Couldn’t find anything else…
I can tell that the es_MX.po is working, because when entering to a product (like this one) the Related products title at the bottom is translated and the search labels too, just those two that a need are not loading the translation.
Thanks for the help!
Hi,
Thank you for detailed explanation 
This is strange, since as you stated the labels are located at the pot file.
We can advise you to change those labels manually, directly from the theme files.
This is the path to the file with those labels: wp-content\themes\bridge\includes\qode-dynamic-helper-functions.php
And labels are here – https://prnt.sc/qz18p8.
Important note is that after those changes, you need to backup this file somewhere, since it will be overridden with every theme update.
Thanks
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Yes, very strange! Hope it’s just me and no other translations…
I’ll change them manually, no problem…
Thanks for the help like always! Have a great one!
Getting back with this…
I’ve changed the files manually and the labels are still the same… It seems that the text is pulled from somewhere else.
I’m downloading all the plugins to make a new search for this labels…
No results…
Hello,
We inspected your website and it seems like the labels are translated now – https://prnt.sc/r01nyp https://prnt.sc/r01ode.
So we have to ask, is this resolved in the meantime?
Try to clear the caches from your browser, since we can see the translated labels.
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi!
It seems to be a hosting cache, it took a couple of days to show the manually changed labels, because it was tested on several devices (and connections) and none of them was showing the translated label.
Thanks for the inspection! 
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I have an issue the “customizer” is not working, I cannot customize my website. When I click on “Customize” it is blank, no options, nothing show up. Kindly advise, thank you.
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi! I am thinking in buy your theme! I love it. But I have 2 questions before buy it:
1) Can I buy the theme and use in unlimited wordpress sites?
2) The demos have a the horizontal scroll with mouse too fast, Is it possible to configure it to be normal?
Hello,
Thank you for taking interest in our theme!
1. Yes, just keep in mind that one domain should use one licence. Regular licence allows one installation per domain. If you wish to use Bridge on multiple domains you will have to purchase multiple licences.
2. Unfortunately, option for changing the speed of the scroll doesn’t exist within the theme.
Let us know if you have more questions
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi I have imported https://bridge275.qodeinteractive.com/?_ga=2.135294641.1049767388.1580849832-1319724663.1580849832 Demo and the slider content is missing (says Oops Slider not found) Can you help me import the content. How do I change the phone number in the header? Also, can I put a menu down the left hand side? Thank you for your help. GMonahan
Hello,
Thank you for the purchase 
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002480018-How-To-Set-Up-The-Slider-Revolution-Plugin-In-The-Bridge-WordPress-Theme
For your other questions, please submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hallo,
I have used Bridge in the past before but not some buttons are missing. When I uploaded the newest bridge zip to my WordPress website there were some buttons missing in the left side like: - qode slider - qode carousel - qode import - qode options
So I can’t upload any demo… what should I do now?
Hope to hear from you asap.
Hi,
Maybe you didn’t update the Core plugin. Take a look at our video tutorials on how to perform theme and plugin update:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360003393598-Bridge-19-Update
If you are using older version than 19, follow this tutorial:
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002480038
If you have any further questions, please submit a ticket on our support forum https://helpcenter.qodeinteractive.com and one of our support agents will assist you.
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi. I’m getting this when I install Bridge:
Fatal error: Can’t use method return value in write context in /home2/tose/testing.tdrive.co/wp-content/plugins/bridge-core/modules/core-dashboard/core-dashboard.php on line 69
How to fix?
Hi,
This is probably happening because of outdated PHP version.
Take look at our article with the recommended server resources:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002246877-Recommended-PHP-Versions-And-Resources-And-How-To-Set-Them
If you have any further questions, please submit a ticket on our support forum https://helpcenter.qodeinteractive.com and one of our support agents will assist you. Thanks
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Boss I need to update demo content for the theme can you please guide me that where can I find the demo files.
Hello,
Thank you for your purchase!
If you click on this link you could see helpful step-by-step guide on how to import demo content successfully.
Additionally, check this video tutorial on how to import demo in Bridge:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002474937-How-To-Import-Predesigned-Demo-Websites-In-The-Bridge-WordPress-Theme
If you still can’t handle this yourself, you could always submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
I am making a website and was wondering if it’s possible to combine sections from different demos to use on a single website?
Thanks 
Hello,
Thank you for taking interest in our theme!
Yes, it’s possible to combine sections from different demos. Take a look at our super helpful video tutorial on that subject:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002758377-How-to-Combine-Pages-from-Different-Demos-of-the-Bridge-WordPress-Theme
Let us know if you have more questions
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
1/
I want my site and product style exactly how you have here: https://bridgelanding.qodeinteractive.com/product/variable-product/ I want to have an ability to import demo same as you show here -> bridgelanding.qodeinteractive.com. But in demos for import which you show on your site(bridgelanding.qodeinteractive.com), I can’t find exactly this theme to import. Is this existing? If a way to import exactly this style is existing then tell me pls how can I do it, and I will purchase this theme. If no, then tell me pls about it too.
2/
Does it (theme from question 1) works with elementor pro?
Thanks.
Hello,
Thank you for taking interest in our theme!
1. Bridge landing is developed for presentation purpose only, and unfortunately it doesn’t exist as a demo.
https://bridge285.qodeinteractive.com/product/bamboo-lamp/
https://bridge281.qodeinteractive.com/product/red-clay/
https://bridge315.qodeinteractive.com/product/psd-box-mockup-book/
https://bridge302.qodeinteractive.com/product/beauty-glow/
Note that you can set up variable product anywhere.
2. Only demos which are build in Elementor will work with Elementor Pro https://prnt.sc/qyaywt.
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
1/ So sad( 2/ okay.. Thanks
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello! My theme is all broken because of some flaw in the theme. I would like to know if you are going to release any patch updates.
Wait.
Hello,
Thank you for reaching us 
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello My license expired for support.
my site brokes down every day and I need to keep restoring all hours it, I believe it is a theme bug.
I need help.
Thanks!
Hi,
Feel free to send us your website URL here, and we will investigate.
Thank you
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello
Do you have an email to send URL to you?
Thanks
Hello,
You can send us website URL here.
Thank you
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
Please send us an email at helpcenter@qodeinteractive.com, include your purchase code, website URL and wp-admin credentials.
Our agents will investigate.
Thank you
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I bought this theme for the second time (2020-01-09), but since then I have only had concerns. Unable to load a demo. No matter which one is chosen, it doesn’t charge or remains quickly blocked at 8%. And the other concern concerns the links of the menu. When you click on it, the requested page doesn’t load. Is there any way to have solutions? Thanks !
Hi,
Thank you for the purchase 
If you click on this link you could see helpful step-by-step guide on how to import demo content successfully.
You can also check our video tutorial on the link below:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002474937-How-To-Import-Predesigned-Demo-Websites-In-The-Bridge-WordPress-Theme
If you still can’t handle this yourself, you could always submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I forgot the domain I register the code. How can I know it?
Hello,
Please submit a ticket to our forum and include purchase code. One of our support agents help you with this.
Thank you
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, i have a pb with icons showing up as letters. Is there a public ticket related to it ? Regards,
Hello,
You can check out our article on that issue in the article below:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002328917-What-To-Do-If-The-Icons-Are-Being-Displayed-As-Squares-Or-Strange-Characters
If you have any further questions, please submit a ticket on our support forum https://helpcenter.qodeinteractive.com and one of our support agents will assist you.
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there, maybe a dumb question. I like the header border line on the bottom, but it vanishes when I want it as a sticky header. Is it possible to keep the line instead of having a shadow? I tried out every header style you offer, but it’s never satisfactory (regular header ok, but I want it sticky). Would be a nice feature to play with that header border line more!
like here: https://bridge92.qodeinteractive.com/
like here: https://bridge92.qodeinteractive.com/
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Support
Video Tutorials
Qode
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.