8584 comments found.
Hi, I’m very interested in buying this theme! One simple question: If I start using X on domain www.x.com and build a site there, can I then move the site and X licence to www.y.com? I want to build a replacement site for an existing Wix site and replace it with the webpress site when it’s done. The domainname is hosted at Strato. Or is there a better way of doing this?
I just realised I was a bit quick with asking before searching the forum, Sorry! New question: How about installing on subdomain www.wp.x.com and when finished move to main domain www.x.com?
Hi There,
First off welcome! Great to have you in the Themeco community 
Check out this article for more info on product validation in addition to our main Docs.
If you need anything beyond that, a member of our team would be happy to help in our support forum.
Cheers!
Does your latest template do anything to improve page speed?
Hi there,
Our recent update doesn’t include anything directly targeting performance. If you’re having issues with your site, feel free to reach out to our support team anytime: https://theme.co/apex/support
Hey, I wanted to ask if i can refund the license if I dont like the theme. I would love to try it out though, only a few days. many thanks from Switzerland
Hi there,
I’m sorry, we don’t offer a trial period. ThemeForest handles everything related to refunds. You can learn more about the process here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Hi,
I already have a licence and am considering getting another. Do you have any examples of where this theme has been used for Online Tutoring ? I have checked your most recent features but what do you have that may be useful for such a Use Case
Thanks
Hi there,
Thanks for reaching out. We don’t have any examples specific to online tutoring, but what is so powerful about X is that you can use it to create any kind of website. With the customization options available, and the visual building experience should should be able to build a site for your tutoring business. You may need additional plugins to add any kind of custom functionality like scheduling.
We are using the interface for https://denlednhat.com
If we use this interface for your subdomain, is it ok?
Hi there,
Thanks for writing in. I’m not sure I fully understand the question. Each license of X may be used for one site. If you have multiple sites with different domains or subdomains you would need additional licenses.
Hi, your theme is awesome, however, when an update is planned, because the Woocommerce template seems to be obsolete. Best regards
Hi there,
Thanks for reaching out. This has been fixed for the next release, but we are still working on some other development items. Rest assured that although the template warning occurs, there are no conflicts with those templates. You can continue using WooCommerce without any issues with the current version of X.
hi, can I use it for multiple websites?
Hi There,
The license for virtually all products sold at ThemeForest is for a single use, so if you wanted to use X on say 3 sites you would need 3 licenses.
Let us know if you need anything further!
Will you be updating your theme soon? Visual Composer is now a few versions ahead of the bundled version with your theme that was released back in November 2019 and I want to make sure I don’t run into any compatibility issues. Thank you!
Hi There,
If you have validated your theme purchase you will get updates automatically when they are available (without having to wait for another theme release). The latest support versions of our products and included plugins can be found on our version compatibility doc.
Cheers!
Yes, I understand that. I have purchased several licenses of X over the years for my client projects. It is the WooCommerce templates in particular I would like to see updated soon and I can see that a commenter below has voiced the same concern.
We have a maintenance release coming out this week that will include the changes to WC templates.
This is an amazing theme. I just wish I had more instructions. I am really clueless at where to start, and what to do. I went to the support forums and am not seeing where the help is. I have a site I want to model my site after but have no idea how to start. http://masteringmarriagelaws.com/?fbclid=IwAR2KaBGGCJZVbu3s7T0nThh1FNDuf0rTywyUGbgjevH52ZttBEwKIDA_9LE is the type of site I desire. Especially since we are in the same niche.
Help.lol
Hi There,
Have you visited our docs yet?
Beyond that a member of our team would be happy to help with any questions in our support forum. Just head over to the support page of your Themeco account.
Cheers!
Hi There,
Virtually anything is possible with X, however out Demos give some examples of what you can do out of the box. Beyond that you are welcome to customize the theme either through your own code or through hiring a developer if the out of the box features don’t meet your needs. X is a highly versatile theme so a great deal is available out of the box.
Cheers!
Hello,
Can your theme do this kind of selection for e-commerce store? https://youtu.be/fYItP4gdRZkHi There,
Not sure what is going on in that video, but you can look through our listing to see some of the WooCommerce options for using X. Let us know if you have any other questions.
Cheers!
Dear Hassan,
Thank you for your reply!
Because of the PRO version will mess up the original set format, I have decided to revert to the old version.
Thank you for your kind assistance.
Best Regards, masterstw
Hi masterstw,
If you need any assistance with using X, feel free to reach out to our support team at any time: https://theme.co/apex/support
Thank you for your help.
Most welcome!
Hello Themeco,
My name is Hassan i’m the Manager of Kainelabs.
First of all congratulations on this great theme, you did a very very good job !
We found your theme very interesting in a way that could have an extra asset where we make our community and forums and user profiles plugin “Youzer” with this will open your theme to whole new audiences that are looking to build social networks, communities and users profiles.
We already worked with many big themes in the market and the result was amazing, themes like “Enfold”, “Kleo”, “Bimber”, “Olympus”, “Aardvark”, “OneCommunity” and many more.
Here’s our plugin :
https://codecanyon.net/item/youzer-new-wordpress-user-profiles-era/19716647Many users when they bought our plugin they asked us to recommend a theme for them that’s why we decided to create a list of recommended themes and the clean themes like yours are the best ones to be used with youzer !
We are ready to work on any compatibility issue by our selves, we can give you the latest version from our plugin to test it from your side or you can send us a version from your theme so we can test it from our side or in case you have any other solution we are open for it ^^
Thank you for your time & i’ll be waiting for your kind reply.
Best Regards,
Hassan.
Hi Hassan,
Thanks for reaching out. Would you mind reaching out to us privately? This way we can forward your request to the appropriate team member to look into. You can reach out via the contact form on our profile page: https://themeforest.net/user/themeco
Thanks!
Hello,
Thank you for your feedback,
I just sent you an email through your author page
Looking forward to hear from you
Hassan
Thanks Hassan!
Hi there, I installed the X theme, and in my attempt to instal the Cornerstone plugin it shows the following error massage: Parse error: syntax error, unexpected ’:’ in /home/storage/a/c6/8b/npsfast1/public_html/public_html/wp-content/plugins/cornerstone/includes/classes/common/class-stable-sort.php on line 10
I already deleted via FPT, and uploaded the.zip that came with the X theme folder. But didn’t work. What can i do?
Thanks.
Hi there,
What version of PHP are you using? First I would advise making sure you’re using a version that is recommended and supported by WordPress: https://wordpress.org/about/requirements/
You can find out my contacting your hosts. If you’re still having trouble, feel free to reach out to our support team who can take a closer look at your site: https://theme.co/apex/support
An Information for you,
Your other demos integrity, renew, icon and ethos very good, but can not see the demo link in the theme main page, it is very difficult to find. Users can not see these demos. So users do not buy the theme. list the demo links as before.
Hi There,
The demos are listed on the main page. Simply click the ‘DEMOS’ link that is in the fixed menu that scrolls with you down the page: https://theme.co/x/.
Cheers!
Hello, I know. the question is where is the integrity, renew, icon and ethos demo link ? I could not found in the demo section. but about 3 or 4 months ago there were the demo links in demo sections like integrity 1, integrity 2, integrity 3.
your sales dropped after removing these links
Our demos have been re-organized recently and an entirely new X page will be live within the next few weeks. The vast majority of the demos you mentioned are still there, we’re simply in an in-between state of sorts until all the new content goes live.
Amazing work….best of luck for upcoming days
Thank you
Hey Themeco. We have updated to the most recent version of pro.
We seem to be getting an issue with the page styling when logged in as wp admin. The webpages also have no styling when viewed or being edited in cornerstone.
When not logged in to WP admin all seems fine.
Any ideas on a fix?
Heres the site: https://www.quodfinancial.com
Thanks
Hi there,
Thanks for reaching out. I tried viewing the site but looks like the server is down at the moment. I would advise reaching out to our support team (https://theme.co/apex/support). Once the hosting is working again, you can share a link to your site in a new support request and one of our developers can advise a solution for you.
Hi there, I wanted to ask when will you release the update for the WPBakery Page Builder plugin? Version 6.1.0 has been online for almost 2 months now. That would help me a lot to fix some bugs on my homepage.
Good afternoon, Great theme, on the Get In Touch page, i can get the email address in the center but its thrown over to the right hand side when on vertical on a mobile phone, how to fix it ?
Hi there,
We’d be happy to help you with this. Feel free to contact our support team anytime and include a link to your site. One of our developers can take a closer look and advise a solution for you. You can get in touch here: https://theme.co/apex/support
