6200 comments found.
Hi, i am a VA doing the SEO on a website with this theme that I did not build myself. We want to use Yoast SEO and have disabled Select SEO in theme options. I would expect the Select SEO’s fields to disappear but they are still showing. The ‘normal’ Yoast SEO fields for meta keyword and description are not showing. How can we fix this?
Hello,
Thank you for reaching us 
We tested Yoast SEO fields in our local installation, and they are displaying fine on our behalf >> https://prnt.sc/rhqp35.
Please check if theme & plugins are updated https://prnt.sc/rhqqnl, and in theme or plugins require a update, please follow the instructions from the article below:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002326058-How-To-Update-A-WordPress-Theme-And-Plugins
If you need any additional help with this, please submit a ticket on our helpcenter and one of our support agents will assist you.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Here you can see what happens: https://www.loom.com/share/2e57e3441ae94eb7a488ce94d04329a4 I will ask the site manager to install any updates.
Hi there,
Please do check if the theme and its plugins are up to date as well as if you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Select Portfolio part of
Qode Interactive
Donít forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, is there a way to enable full height sections using ‘Full Width’ template?
I’d like to scroll freely through the page without having to use the navigation arrows from ‘Full Screen Sections’
Hello,
Thank you for reaching us
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, how can I design a search page like Blog Pinterest Full Width….Thanks
Hello,
Thank you for reaching us
If you are referring to the search results page, such an option unfortunately doesn’t exist within the theme. Achieving this would require changes in template files, which is not included in item support, sorry about that.
But note that agents from our support team can give you some hints on how to change the search results template. In that case, you’ll need to submit a support request on our helpcenter.
Read more about what is included in the support from the article below:https://themeforest.net/page/item_support_policy#whats-not-included-item-support
Thanks for understanding.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Dear Stockholm team,
I am trying to create a menu with an instagram icon + individual link to instagram. Unfortunately I can’t save the menu any more as soon as I add an individual link.
The inly file happening is a file downloading saying: Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
It only happens when I try this specific action. Could you help me please, fix this?
Thanks a lot in advance, Swantje
Hello Swantje,
Thank you for reaching us
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
I have two questions regarding single portfolio full screen slider.
1. There is a white expandable rectangle stating the date of the portfolio at the bottom left corner. How do I remove that? I have done the following setting, but that doesn’t remove the rectangle: Select options -> Portfolio single -> Hide date: YES
2. Is there a setting to either autoplay the slider or to browse the images using the keyboard arrows?
Best wishes, Judie
Hello Judie,
Thank you for reaching us
1. To remove the whole expandable rectangle from Portfolio Full Screen Slider, apply the code below from Appearance > Customize > Additional CSS:
.qodef-portfolio-slider-content {
display: none !important;
}This will be the result >> https://prnt.sc/re8pei.
We also tested the option you mentioned in our local installation, and Hide Date > Yes is working fine on our behalf, it removes the date only, but the rectangle stays on the portfolio item.
https://qodeinteractive.com/magazine/slider-revolution-tutorial/
Hope this helps
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks a million for your help! Br, Judie
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I have the Magnus theme installed, love it. I need to increase the width on the left navigation bar, is that possible? If yes, could you share the steps needed? Thank you.
Hello,
Thank you for reaching us
Please submit a support request to our help center and include your website URL.
Our agents will help you with this.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, i can not change any options. When i am changing them it says ” All your changes are successfully saved” but nothing happens. When i refresh the page the settings are reseted. Can you help me?
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our forum and include your website URL and one of our support agents will assist you.
Thanks.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I want to use your theme on this site. https://mystilhome.com/ Is your theme speed good? Are blog titles h1? Thank you.
Hi there,
Thanks for taking an interest!
Our built-in SEO is a basic search engine optimization to get you going. However, if you want to go more in-depth, especially in regards to social sharing, etc. we recommend using an SEO plugin. For example – Yoast. This plugin will in no way cause conflicts with the existing SEO fields, but override them. As for the blog titles, you do have an option to set the title to your needs within theme options.
Do let us know if you have any additional questions. Thanks.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I have a few issues here, this is the link https://avivaactive.com/product/blue-jeans-fashion/
1) The product tab (Description, Additional Information, Review) is missing. It is shown in list instead. How to fix?
2) The product image and contents are not responsive. How to fix?
Hello,
Thank you for reaching us!
We would appreciate if you could submit a ticket to our forum and include your website URL and one of our support agents will investigate.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Dear Select Team,
I love your theme and am using it for many different projects already. I now got an issue and hope you can help me with this. Since the latest Wordpress update Slider Revolution is not working probably – I only see a black space where the slider originally found its place on the page.
Is there a fix for this? Thank you in advance.
Warm regards, Swantje
Hello Swantje,
Thank you for reaching us
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi guys! I recently checked your docs and didn;t find category templates. I like your theme, it’s good good job. But I would like to have category templates as the free veve theme from https://artocreative.com has. Could you add it as custom work?
Hi there,
Category pages (archives) are dynamically created pages and there are no option to style them. The settings from Theme Options will get applied to these pages. It is how WP works and it is not likely that we will change this in the future.
If there’s anything else, feel free to ask!
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
I’ve set-up me entire site and began publishing blog posts, but for some reason the blog listing page takes ages to load and there’s a few errors in it and I have no idea how to fix this. I haven’t made any code changes or anything, just published blog posts.
https://www.lovelyupnorth.com/love-stories/Can you have a look and let me know what I have to do to better the errors?
Thanks,
Hello,
Thank you for reaching us
We inspected your website and strangely, all errors in console are 404 for certain images https://prnt.sc/r7grpe.
So please disable caching plugins (if you have more that one), and you will find useful instructions on how to speed up your website in article below:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002274897-How-To-Speed-Up-Your-Website
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
any plan to add checkbox to contact form used in contact page?
Hello,
Thank you for reaching us.
You already have the possibility to add checkboxes into the contact form https://prnt.sc/r7eiw3.
Here’s a link to the Contact Form 7 documentation on that subject:
https://contactform7.com/checkboxes-radio-buttons-and-menus/.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
thanks for reply, but i mean your native contact form you use in contact page (Bjorn demo), this: https://prnt.sc/r7eom7
this is the live contact page: https://www.kamenarstvokratochvila.sk/kontakt/
Hello,
We will forward this to our dev team as a suggestion. In the meantime you can use contact form 7. It’s quite straight-forward and well documented, also easy to set up and use.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I would like to use basic Contact Form 7 in meantime, unfortunately there is some bug in theme, and Contact Form 7 is not working in Bjorn styled theme: https://prnt.sc/r7jq7k
live page with default Contact From 7: https://www.kamenarstvokratochvila.sk/kontakt3/
Hi there,
Please update your theme and theme plugins to the latest version. You can read this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002326058-How-To-Update-A-WordPress-Theme-And-Plugins
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
theme and plugins are all updated, problem persist.
Hi there,
Your theme version is 5.1.8 and the latest version is 5.2.1.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
theme was updated to 5.2.1. problem persist 
Hi again,
Please update your plugins as well.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
hi again and thanks for your patience but problem still persist
Hi again,
We would need to investigate on this.
Please send a mail to helpcenter@qodeinteractive.com and include your purchase code and one of our agents will assist you.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello! The image galleries scroll through images automatically (fade or slide) OR by navigating between the images using the Arrow Controls on left of right of the image. If the images vary in size (landscape or portrait) as is on your Demos – this arrow control navigation is annoying because as the image changes in orientation or size, you then have to reposition the mouse cursor on the left or right arrow and click precisely on the arrow you choose, this is annoying. Is it possible to just make navigation between images with a simple click of the image (anywhere on the image, not precise button controls) so as not to have to click precisely on the left or right arrows to navigate? This is would be more user friendly and better for accessibility.
Hello,
Thank you for reaching us
If you are referring to the Image Gallery shortcode PrettyPhoto option, unfortunately, we can’t disable the previous and next arrows, but we can provide you with the code to make the position of the arrows fixed. This way the position of the arrows will not depend on the image size. Apply the code below from Appearance > Customize > Additional CSS:
.pp_default .pp_content a.pp_next,
.pp_default .pp_content a.pp_previous {
opacity: 1 !important;
position: fixed
}.pp_default .pp_content a.pp_next {
right: 150px;
}.pp_default .pp_content a.pp_previous {
left: 150px;
}This would be the result -> https://prnt.sc/r5pwx4 https://prnt.sc/r5px6f. If this is not the case, provide us with the website URL and we will investigate.
Thank you
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I finally updated to 5.x of your theme and my blog index page is broken. How do I setup the page now? The page template menu is gone.
Hello,
Thank you for reaching us!
We would appreciate if you could submit a ticket to our forum and include your website URL and one of our support agents will assist you.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I posted a comment with help from your support a few days ago and even gave access to my backend in WordPress. Can you please address this and help if possible? Again, this is my post: I need to be able to change the words SORT PORTFOLIO, ALL and SHOW MORE into Spanish.
In the search field, instead of Type in what you are looking for – Escriba lo que esta buscando.
Please advise.
Hi,
We couldn’t locate your requests on support platform. Please provide us with your request ID and we will assign an agent.
Thank you for your patience
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
The “image with overlapping info” is not showing correct on mobile.
Hi there,
Please provide a url to this page so we can investigate.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
For some reason, your demo sites for this theme aren’t working anymore. Whenever I try to visit one of the demo sites, I keep getting a message saying that the site can’t be reached because it took too long to respond.
Thanks, Jessica
Hi there,
We are experiencing some server issues, please try now.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Sorry, it’s still giving me the same message whenever I click on one of the demo themes.
Just checked it again and now they’re working! Thanks!
We’re glad it’s resolved!
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi! Its a wonderful theme! I’m creating a portfolio. In the portfolio pages, the YouTube videos that I use show related videos at the end. Could you tell me how can I hide related videos in YouTube videos in my portfolio? Thanks!
Hi,
Thank you for reaching us!
Unfortunately, there’s no option to do this through theme. Also, YouTube disabled that option, feel free to read more about it here:https://developers.google.com/youtube/player_parameters#release_notes_08_23_2018
Maybe you can use Vimeo as a video service instead. Let us know if you have more questions
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello again! I am using Vimeo as you recommended. The problem is that the iframe of the video does not take the correct height. Take the height of the next image in the list. It’s very strange. For example, if I put the video in the third position, the iframe takes the height of the photo that appears in the fourth position and leaves a lot of separation if that image is high. Im using “Portfolio big images”. How can I fix the error? Thank you!
Hello,
Please submit a ticket on our helpcenter, since our support agents need to check this on your website.
You can consider using Custom Portfolio Type instead a big images https://prnt.sc/rfbu26 and add a portfolio content and embed videos manually.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
But I have already built the entire website using “Portfolio big images”, it is not possible for me to change the type of portfolio now. Is there no way to fix the error and make the videos look the correct height? Thank you.
Hi,
We would consider this a classic support request, since our agents need to investigate what exactly is happening on your website. Theme dashboard is meant for general inquiries and pre-sale questions.
So please submit a ticket on our helpcenter.
Thank you for understanding
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, how can i deregister for a domain when the deregister button don’t work?
Hi
Please submit a ticket to our forum and include your purchase code. Our agents will help you with this.
Thanks
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
