19039 comments found.
Hi,
I have a question.
1) I can’t narrow the space between text contents.
Case.1 – / 123
/
456
Case.2 -’ (h4)123(/h4) (h4)456(/h4)
※ I replace the ”<>” to “()” for showing on this comment.
I already use “line-height = 0;”, margin, padding, but I can’t.
2) On “Image box”, how can I use the css style?
on “Column”, I can use “Custom | Styles / Custom inline CSS Styles”.
But on”Image box”, I can’t use that.
Thank you.
-> Case.1 -’ (h4)123(/h4) (h4)456(/h4)
Hi,
1) To adjust spacing between the text, you have to use letter-spacing css attribute.
2) We are sorry but we do not have such field for Image Box item/shortcode included.
Best regards,
Muffin Group team
I mean not text-text(word-word).
It mean
Text (sentence / head or text contents)
↕
Text (sentence/ other head or text contents)
For that you have to use line-height attribute.
Hi,
I can’t update and activate Layer Slider and Slider Revolution plugins.
Layer Slider version is 6.10.0 and should update to 6.10.2 to be activated. Slider Revolution version is 6.1.5 and should update to 6.1.8 to be activated.
When I update these plugins I receive Successful Update message, but nothing changes and plugin’s versions doesn’t change.
What should I do?
Thanks
Hi,
since version 20, all plugins can be easily updated from BeTheme > Install Plugins section with just a click. But please make sure that your installation is registered with a proper purchase code.
P.S. Please note that Layer Slider have to be disabled before an update. This is required by plugin’s author.
Best regards,
Muffin Group team
Thank you for your reply.
I’ve purchased the BeTheme, then I added it to my wordpress. Should I do any specific job for Registering theme? I’ve received purchase code via email. Should I use it anywhere?
I couldn’t use my purchased BeTheme correctly yet. It needs Layer Slider and Slider Revolution plugins, and I can’t activate these plugins. It says they should be updated to activate, and unfortunately update links doesn’t work and when I click on update links, It says “plugin updated!” but nothing changes.
Regards
And, when I want to update Betheme itself, it says: Update Failed: The package could not be installed.
I can’t update Betheme itself too.
Hi again,
Problems solved! I hadn’t setup Betheme correctly. I reinstalled it and problems solved.
Thank you.
Great, thanks for the update!
Can I use, different themes for multiple website or do I need to buy license again and again for different domains / websites ??
Hi,
according to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
What’s the point of having so many template designs if I can only use one? better sell each indepidient template
Hi,
according to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
There is a many points of having so many different pre-built websites of course and this is what most customers exactly do:
1) You can mix and match different demos, pickup things you like from one demo and move onto another installation.
2) Lots of our customers are web agencies. They do install pre-built websites under their domain (sub-domains or sub-folders) and that way they can offer layouts to their customers. Later, in easy manner, they can do quick installation of specific demo for a client and make some adjustments for specific client. This speed up their work a lot.
3) Not seeing those demos, you won’t see how much you can do with one theme and how different the final websites can be.
Hope this explain a lot 
Best regards,
Muffin Group team
We are using the interface for https://denlednhat.com
If we use this interface for your subdomain, is it ok?
Hey,
yes, you can use same license for unlimited number of sub-domains but the whole trick is that you have to register license for main domain first and only then, you can register same license/key for its sub-domains.
Best regards,
Muffin Group team
The Muffin Menu doesn’t work, it never shows the submenus against any option. such as “always show”/”show on hover”/”show on click”...... what’s going on?
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Any ideas?
Hey,
https://themes.muffingroup.com/be/theme/portfolio-item/single-project-1/ is not a pre-made template of portfolio item. This is only example of what could be achieved within Muffin Builder if you will use it for portfolio item.Best regards,
Muffin Group team
My license is blocked inappropriately!
I created a website in the domain lowconstrutores.com.br. Now the site will be transferred to the domain lowconstrutores.com.
I removed the license from lowconstrutores.com.br, I even removed the folder from the server, but there is an error when I try to register the license on the new website – lowconstrutores.com. He claims that the license is already in use on the previous website.
Attached is evidence that the registration has been withdrawn.
The support after 7 days answered me that I should contact the author!
My client is waiting for the completion of the site!
I need urgent help!
Thanks
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Wow!!! Thank you!
You are welcome!
Hello, we have a problem accessing support. We can’t remember the password and can’t retrieve it because the associated email account no longer exists. Can we contact you by other means? Thanks
Hey,
please send us private message via contact form on the right side at https://themeforest.net/user/muffingroup#contact and we will help you with your account of course
Best regards,
Muffin Group team
Hi!
I’m using Fixed Menu style. Because I have too many pages in the menu, the menu is divided in two rows. One is Logo and the second actual pages of menu.
This won’t be the issue but the problem is that it gets into the content. I can’t see 1/3 of the header for example.
It doesn’t show like that on big screen only on smaller ones.
Is there any way how to set the menu that it shows above the content when it needs to be divided in more rows on smaller screens?
many thanks!
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello, this plugin has shot my site down. Pls how can i resolve/update this Plugin issue. see the error below. An error of type E_COMPILE_ERROR was caused in line 242 of the file /var/www/wp-content/plugins/revslider/admin/includes/shortcode_generator/shortcode_generator.class.php. Error message: require_once(): Failed opening required ‘/var/www/wp-content/plugins/revslider/admin/views/modals-copyright.php’ (include_path=’.:/opt/remi/php73/root/usr/share/pear:/opt/remi/php73/root/usr/share/php:/usr/share/pear:/usr/share/php’)
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
I’ve forwarded the details as requested.
Thanks!
Hi, what’s the progress. Thanks.
We have replied on your message yesterday at 12:02 PM so please check your inbox.
Hello there, i didn’t received any meesage regards the solution in my inbox, except our ealier conversation which says; “Thanks” & “Hi, what’s the progress. Thanks”. Pls can you resend, because the time is running out, i need the site back online asap.
Also, i couldn’t find wooCommerce in my wordpress, i tried to re install, it says the file exist.
Maybe the e-mail address that is connected with your TF’s account is different one than you currently use. Your e-mail address where we sent message is jewelsbyjem@gmail.com so if it’s not right, please change it under your profile.
We re-sent it of course.
According to 2nd question, if you get the message about existing files, please remove them via FTP and then do install once again.
Hi, I’m trying to change de main menu to a horizontal list, now it appears as a hamburger menu, where can I descativate that?
I also want to edit the way the client slider shows the logos. I need to add more columns and change the colors, is that posible?
Hi,
“Hamburger” is mobile icon menu and you can adjust its breakpoint under BeTheme Options > Responsive > Header section.
Best regards,
Muffin Group team
Hi, Thank you! What about the personalization of the client slider?
Sorry, we missed that comment. However, there is no such option to change the number of logo columns. According to color, which exactly you want to change?
Hi to all, I’m very happy with your theme – really good work:-) I’m desperately looking for a Google places review plugin which shows the reviews in the content (not in the footer / sidebar – area). Can you please recommend a plugin that works with the Muffin Builder? Thank you so much!Best, Jochen
Hi Jochen,
we did never used such plugin so we can not recommend anything, sorry.
Best regards,
Muffin Group team
Ok thanks anyway!
No problem.
Support for this item has expired. But: i want to install my theme and receive the message that the purchase code is already used on another website. That website no longer exists (for over a year). So how can I remove a purchase code on a website that no longer exists?
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi,
I’m using the “Trailer Box” tool, in a “One Page”, but when I try to place the link, it doesn’t let me set the “scroll class”. Is there a way to apply the “smooth scroll” effect in the “trailer box” ?
Thanks in advance
Hi,
we are sorry but this item does not have “class” attribute included but we will consider it while future updates.
Best regards,
Muffin Group team
Hi, I am facing an issue with a particular page, i.e. Tidy Masters – Contact.
The issue is that the subheader image is not appearing on the front end and when I login to the front end from my WordPress dashboard, the page doesn’t seem to load.
I have tried re-creating the page from scratch also, but still the same issue.
Kindly help me with the same.
Hi,
we’ve checked your site and subheader image appears—> https://prnt.sc/r4hmfg
Best regards,
Muffin Group team
Hi Guys please can you check my page www.nukutatava.com There is a few extra content appear at the bottom which i am not aware and i trying to find out where it comes from its like duplicate can you please check. Thanks
Hi,
which content do you mean exactly?
Best regards,
Muffin Group team
My website is very slow … When I analyze it, it says that it is a matter of css and java… What can I do?
Hi,
page speed has not to much with the theme itself and you can see check this yourself by opening https://tools.pingdom.com/#5c1728ea7ac00000 and is optimised for speed as much as possible.
There is many different factors that may has an impact on page speed like: heavy media (images, videos, etc.), poor hosting, internet connection between the place where your server is located and your current point, etc. So as you can see, there are many reasons which are independent of us. However, we have few suggestions to speed up your site:
- cache plugins like W3 Total Cache
- Content Delivery Network Services like MaxCDN
- Static CSS
P.S. For more details about page speed in WP themes, please read the following articles:
https://testmysite.withgoogle.com/intl/pl-pl?utm_source=google_search&utm_medium=dpushup&utm_campaign=c_pl – Google Mobile Tester
https://webdesign.tutsplus.com/articles/performance-test-top-10-wordpress-themes-on-themeforest--cms-29605
https://wp-rocket.me/blog/the-truth-about-google-pagespeed-insights/
Best regards,
Muffin Group team
Hello,
I am confused about the builder plugin: WPBakery Visual Composer Is this something else than Visual Composer?
I have bought a licesnse their but it doesn’t work as a replacement for the current builder.
Hi,
WPBakery is the new name of the slider for this marketplace. Its author changed its name but its still the same plugin.
Best regards,
Muffin Group team
But there are 2 plugins:
1) WPBakery
2) Visual composer
Which one should i use?
If you ask for a plugin that is bundled with theme, its WPBakery Page Builder—> https://prnt.sc/r4mvpw
No I am asking for the plugin with exactly this name: WPBakery Visual Composer
It is the same plugin we mentioned above.
so it’s your plugin and not from visual composer?
Visual Composer is an old name. But it’s new one is WPBakery Page Builder.
I have a error… (Warning: key_exists() expects parameter 2 to be array, null given in /wp-content/themes/betheme/functions/builder/front.php on line 119) Or the last two elements of the homepage not appears in the demo (agency 2 )
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
