26721 comments found.
Hi team! I have notice that in my blog page the new posts show the WP-Bakery code:
TITLE ….... just after the image. Have any explanation for that? Thanks! Eric.
The code is not showing on the message….. Did you read to?
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Hello,
Thank you for reaching us 
Unfortunately, this demo is only available in the WPBakery page builder.
We will releise new Bridge demos, so feel free to subscribe to our newsletter to receive notifications about the latest news and discounts – https://qodeinteractive.com/newsletter
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There isn’t the space after or before the bold text
https://ibb.co/wc9qgP0Hi,
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Hello,
Thank you for reaching us 
You need to set up Full Screen section as a page template and set the Use Row as a Full Screen Section on the Rows https://prnt.sc/r6wq91.
Hope this helps
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ok this but how can i get the vertical slider effect? how did you do on the example page? can you post the WPBAKERY text code of that page So I can reproduce it?
Hello,
You can import it as the demo 112 https://prnt.sc/r6yqa4:https://demo.qodeinteractive.com/bridge112/?_ga=2.21735099.1409341348.1582532945-1405663370.1580891812
This way you’ll get an entire vertical slider page. Let us know if you have more questions
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Ok well, but if I have a site already active, and I want to create such a page, can I import it without losing my site?
Okay,
There’s a workaround for that also – you can install & import Bridge theme in local server, import the demo 112 and copy the content of that page into your website. Here’s our video tutorial on that subject:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002758377-How-to-Combine-Pages-from-Different-Demos-of-the-Bridge-WordPress-Theme
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Hello, We are a advirtising agency and using bridge theme web studio version. We have a big problem. We are sharing youtube link in our blog post but It is not looking responsive in mobile. Also some photos are not looking for responsive in mobile. We used to many theme but we have firstly have a problem like this. Could you help me please. Bridge themes are the best in the world you are making very creative themes. Congratulations. https://prnt.sc/r6sb1d
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Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL and one of our support agents will assist you.
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Hi, there is still problems if you want to activate SSL on your site with this theme. Check below: There are references to http in your .css and .js files. You need to change all “http: //” to ”//” Images, stylesheets or scripts from a domain without SSL certificates: delete them or move to your own server.
Checked some of those files and it,s impossible to find all those and change them if your are not an expert. It’s bad we must do all this to make SSL work when using Bridge theme.
Changed to another theme for testing purposes and Voila, SSL works like a charm.
Regards
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Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL and one of our support agents will investigate.
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Hi, not sure where the empty space is coming below the header. can you help? shorturl.at/fmnGW
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Hi, here is screenshot: https://bit.ly/2w3NSri
Here is link to page: https://bit.ly/2SRyPdk
Hello,
Apply the code below from Appearance > Customize > Additional CSS:
@media only screen and (max-width: 768px) {
.blog_holder.single_image_title_post article .itp_post_text
.post_text_inner {
padding: 0 0;
}
}
This will be the end result on vertical pad and mobile stages https://prnt.sc/r6y0tc.
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Thanks. Do you know why this space is coming up?
You’re welcome 
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Hi, I have an issue while i tried searching my website name via google and when i see the meta data in google search, it show
“You have some jquery.js library include that comes after the Slider Revolution files js inclusion. To fix this, you can: 1. Set ‘Module General Options’ ...”
- please help me to solve this issue, i already turn the script of rev slider in to footer. need your support ASAP
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Good night,
I had a problem with the theme Bridge. I registered it with my domain and then I decided to delete the database and wordpress to do it all over again. I forgot to deregister it and now I can’t register it with the code and the same domain because I erased the database….
What I can do?
Thanks !
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Please submit a ticket to our forum and include your website URL and purchase code. One of our support agents will assist you.
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Can I activate the theme on the same domain but multiples subdomains in the same time?
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Yes, the Bridge theme should work fine with subdomains.
Let us know if you have more questions
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Hi, I’m trying to activate the bridge theme on a subdomain but I get this message: Code is already registered for other domain.
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Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Receiving news about the new Framework 3.0. How to find the plugin? Is it compatible with bridge current version? More information please.
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Framework 3.0 is not a plugin, this means that we upgraded core functionality.
If you have any further questions, please submit a ticket on our support forum https://helpcenter.qodeinteractive.com and one of our support agents will assist you.
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hello, this is a copy from your website: ‘The new Qode Interactive framework has been coded completely from scratch. The most apparent technical innovation is the fact that the framework itself is now a separate plugin. This means that it’s not integrated into the theme, unlike previous Qode frameworks.’ What do you mean by a plugin in this text ,then? thanks
Hi,
Sorry for that, Qode Framework is indeed a plugin https://prnt.sc/r6smfs. This means that it’s not integrated into the theme, unlike previous Qode frameworks.
Unfortunately, we didn’t incorporate the Qode Framework plugin with the Bridge and framework is a part of the theme.
If you have any further questions, please submit a ticket on our support forum https://helpcenter.qodeinteractive.com and one of our support agents will assist you.
Additionally, at the end of article you’ll see the list of themes where Qode Framework plugin is incorporated.
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Can you update your icons in Bridge with the ‘Telegram’ social icon? in Europe this is a common app and I can’t find it in the Team widget, thanks
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We will forward this suggestion to our dev team, hopefully, they will take it into consideration. We really appreciate your insight.
If you have any further questions, please submit a ticket on our support forum https://helpcenter.qodeinteractive.com and one of our support agents will assist you.
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Is your Fontawesome Updated now to its latest version?
If not how Can Use the Latest Icon on my end?
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The last supported version is 4.7.
Are you experiencing some kind of issue with the icons?
Please let us know
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Yes some icons are old, which makes them different from the present one i.e houzz icon is the old one with your theme while the latest one is totally different
Hello,
Maybe you can use Icon With Text shorcode instead and upload a custom icons there https://prnt.sc/r6sgzu.
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I found an easy fix, by just installing fontawesome Official Plugin and it got updated.
I need to ask though, how do I add the colours of the social icons themselves i.e Fb with its blue, Twitter with its lighter blue ettc
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Yes i meant social icons
Hi,
In case that you are referring to the Social Icons shortcode, you already have options for color/hover color/background color there https://prnt.sc/r6zcqr.
If that is not the case, please provide us with more information, and we will be happy to investigate 
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We are using the interface for https://denlednhat.com
If we use this interface for your subdomain, is it ok?
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Hi, I have an iframe on this page (under the ALL AVA RESULTS tab) that’s not loading the iframe content anymore, but it was before. Any idea how to fix this? https://www.alkibeachvolleyball.com/players/
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I love your theme, but can’t seem to get a hook to remove a duplicate element on the WooCommerce product page. I was able to move the description and additional information tabs higher on the page, but the original tabs remain at the bottom. Is there something special I’m missing?
Hi,
Thank you for reaching us 
Here’s the location of the file where the tabs are hooked by default https://prnt.sc/r5krdi. Please refer to the WooCommerce docs, they have an extensive knowledge base for developers.
Unfortunately, this a little outside our support reach, since it’s custom coding. We are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers. Thank you for understanding 
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Hello, is it possible to change the size of the Additional Information on a Single Product page? I have add Advanced Tabs and i want to put it at the bottom of the products details full width or bigger than the above details. Thanks
Hello,
Thank you for reaching us 
Additional Information tab uses data that the user sets under Product Data > Shipping https://prnt.sc/r5k6lt https://prnt.sc/r5k73y in Product Item.
Unfortunately, the option to add some additional content here doesn’t exist within the theme.
But luckily, you can add any content to the Description tab – https://prnt.sc/r5k8jb https://prnt.sc/r5k8ot.
Additionally, you can change the product layout from Qode Options > Product Single > Product Type and use Tabs on Bottom https://prnt.sc/r5k9sa. This will be the result – https://prnt.sc/r5kaae.
Hope this helps
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Hello, I try to import demo “New Demo 280 – Property Showcase”, but it stops at 50% (no error message). Every requirement and plugin are ok although. I don’t understand why. I’m on localhost. Thank you for your help.
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Thank you for reaching us 
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360004091737-How-to-Import-Demos-Made-with-Elementor-in-Bridge
If you still can’t handle this yourself, you could always submit a ticket to our support forum and one of our support agents will assist you.
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Hi Support,
May I know how do I change the icon to “Arrow up” as now it is showing this https://prnt.sc/r55wmg.
Thanks Support
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Hi,
We inspected your website, and to resolve this add the code below from Qode Options > General > Custom Code > Custom CSS:
i.qode_icon_font_awesome.fa.fa-arrow-up {
font-family: ElegantIcons !important;
}
This will be the end result https://prnt.sc/r5lety.
Let us know if you have more questions
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Does Bridge have a layout for book authors?
Hi,
Thank you for reaching us 
https://bridge315.qodeinteractive.com/
Maybe this one can help also:
https://bridge26.qodeinteractive.com/about-the-author/
Hope this helps
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