23241 comments found.
Is there a way to edit the copyright footer text and add a second line? Line break tags don’t work in the copyright field.
Hello,
Please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000056890--17-how-to-configure-footer-in-porto-wordpress-
Best Regards.
Hi,
I have a couple of PRE-SALES questions:
1) Can I have login and register in different pages with your template? 2) Can I modify registration fields with your template?
Thanks in advance.
Hello,
First of all, thanks for showing your interest in Porto WordPress.
1. Login/Register is the default functionality provided by WooCommerce and yes you can set it on any page using WooCommerce element myaccount on your site.
2. Again, It is the default functionality provided by WooCommerce so you can simply achieve it using some small piece of code like given in below articles and threads:
https://www.cloudways.com/blog/add-woocommerce-registration-form-fields/
https://medium.com/visualmodo/how-to-add-woocommerce-custom-fields-in-registration-form-79fe7414b0ca
https://rudrastyh.com/woocommerce/add-registration-form-field.html
Best Regards.
Hi Is your theme compatible with the Yoast SEO plugin?
thanks
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Yes, Porto WordPress is fully compatible with Yoast SEO plugin as well, you can check all the third-party compatible plugins list confirmed from our end here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/reviews/9207399
Best Regards.
PRE-SALE QUESTION
Hi there, first of all congratulations on your theme. It looks awesome. I’m considering to purchase it but first I want to make sure it meets my application requirements:
1) I need a private shop only accessible by logged in users. So I want a home page with general information and once the users log in, they should be redirected to the shop page.
2) Users shouldn’t be allowed to sign up. Only admins should be able to do this.
3) And finally, I see that a sticky “Add to cart button” placed on top of the product page is displayed for tablet devices when you scroll below the product information. But I can’t see this for mobile devices. Is this a behaviour you can configure on the product settings? Or this option is not available for mobiles? Also, can this button be placed at the bottom of the screen?
Thanks in advance.
Hello,
First of all, thanks for showing your interest in Porto WordPress.
1. By default WooCommerce does not provide this functionality, You have to try with any third party plugin.
2. Yes, you can simply turn those options OFF from WooCommerce >> Setting >> Accounts & Privacy as showing in this screenshot: https://postimg.cc/mtkKbKsd
3. This is only for Desktop version, but if you want it on Mobile, you can simply get it using Custom CSS and sorry to say that but this will only show at top of the screen, not bottom.
Best Regards.
Hello, thanks for your quick response.
Do you know of any plugin to achieve (1)?
Regarding question (3), I don’t understand what you are telling me. The sticky button is displayed also for tablets (not just for desktop):
https://share.getcloudapp.com/5zuyXyBBBut not for cell phones:
https://share.getcloudapp.com/WnuNbNxeHow can achieve the same on cell phones as with tablets?
Thanks.
Hello,
1. Sorry to say that but we have not tested any of the third-party plugins for this purpose with the Theme so we are unable to suggest you on it, You can try with any third party plugin which fulfills your needs.
2. Yes, you can simply show it on mobile as well using small Custom CSS, If you will purchase the Theme then contact us we will share the Custom CSS for it with you for showing it on Mobile version.
Best Regards.
please check above screen shot.
can you please fix the speed issue on mobile : https://prnt.sc/r8xbo3
Hello,
The Speed of the site is something which can be achieved using Customization so I only able to provide you the tested solution, Please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052420--10-porto-site-speed
Otherwise, If you want our paid Customization services you can contact our Customization team as well or you can hire any developer as well.
Regarding Mobile Site Speed: You can read more about it in the below-given docs:
https://dzone.com/articles/how-to-improve-mobile-page-speed-using-googles-pag
https://apppresser.com/speed-up-wordpress-mobile/
https://wp-rocket.me/blog/how-to-make-your-mobile-site-load-faster/
https://www.shoutmeloud.com/mobile-site-loading-performance-test.html
Best Regards.
Isn’t there a “New” badge for recently added products?
Hello,
No, Sorry to say that but there is no Such Badge, and this plugin is also compaitable with the Theme you can try with this: https://wordpress.org/plugins/yith-woocommerce-badges-management/
Best Regards.
Thanks for the reply. Unfortunately this plugin breaks the image in category page
Hello,
It is working fine at my end, Please make sure that you are using the very latest version of the Theme and Plugins, If no then update the Theme and Plugins and try again and if yes then please contact us via our support system with your site WP Admin Login details so we will check it for you.
Best Regards.
Pre-sale question, can I add short code to a custom product page per product. If this is possible, how is it achieved? If we can, and we know how a sale confirmed. wonderful work by the way and you will be converting a long time Flatsome user. They are a wonderful team too!
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Yes, you can add Shortcode to any product page by editing the particular product and under Short and Full Description or under Custom Tabs as per your requirements:
https://postimg.cc/TKS5M3S0
https://postimg.cc/Z9dBThzS
https://postimg.cc/JD3skchY
Best Regards.
Although It was obvious that you can add in short description the html option looks good to me. One last question – is the shortcode supported in the ‘loop’?
Hello,
I am sorry but I do not understand it properly, Can you please explain what you exactly want to ask?
Thanks. Regards.
“is the shortcode supported in the ‘loop’?” – if I include shortcode on the product page in the short description will it be visible in the ‘shop’ page?
Hello,
Yes, It will show on Shoe page as well if you set that Shortcode under Description of the product: https://postimg.cc/WdJNp8f8
Best Regards.
Perfect, thank you for your support. I shall be checking out now.
Most Welcome!!! 
For Custom Post Type “EVENTS”, is this possible to add Categories or Tags?
Hello,
Sorry to say that but this is not possible for now, there is no option for add Categories or Tags for Custom Post Type “Event”. but I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.
Thanks for your understanding.
Hi guys, Can you guys implement the option to assign a Wordpress Menu to be used in the Mobile Menu? That way the mobile menu is more flexible. Right now it’s simply stacking Main nav and top nav, but in doing so, the order of nav items is often not ideal and there’s nothing we can do about it.
Hello,
For now the Main Menu which is on Desktop becomes the Main Menu when you check your site on Mobile version. This is the default functionality of the Theme.
You want to assign/set different Menu on Mobile version of the site right?
Best Regards.
Hi there, Yes that is correct. I think it will be very beneficial for the product to retain the current default mobile menu functionality, and having the option to set to a different Wordpress defined menu.
Hello,
Thanks for sharing the suggestion/feature request with us, I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.
Thanks for your understanding.
Hello,
This is not the Theme issue but this is your site WP issue, you can see the error is generating by wp-config file which is the WP Core file, so please contact your hosting provider and ask to fix this issue for you.
OR
Furthermore you can read more about this issue in the below given threads:
https://wordpress.org/support/topic/disable-post-revisions-not-working/
https://wordpress.org/support/topic/warning-after-php-update/
https://wordpress.stackexchange.com/questions/158075/notice-constant-wp-post-revisions-already-defined
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 16/05/2018. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello,how to I disable and enable the popup on the first page?
Hello,
Please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-
Best Regards.
Hello,how to I disable and enable the popup on the first page?
Hello,
Please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-
Best Regards.
How can i change language switcher link without WPML or Polylang. Cuz i’m using sub domains for multilang i just need to edit and switch links. Help me please.
Hello,
That is coming from wp-content/themes/porto/inc/functions/layout.php and you have to Customize it, otherwise this is not possible without plugin.
Best Regards.
hi i want to know how we can make mega menu , we want to set picture for each products opposite of its products name in mega menu when the user click on submenu he should see submenu name and a picture of that
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but you can not do the same as you described, you have to use any third party plugin for it, The Theme mega Menu works as I showed in this video: https://jmp.sh/x954ft8
Best Regards.
thanks
Most Welcome!!!..
How do I get rid of the small line that appears below the product rating and above the price in single product view?
I tried it with this in my child theme, but it does not work:
.single-product .woocommerce-product-rating::after { display: none !important; }
Nevermind, got it to work. Was a caching issue.
Sound’s Good!!
You are the best
Review tab is visible on few products but not on all. Can you check below links Not Visible: https://www.indidecor.com/product/magic-cushion/ Visible: https://www.indidecor.com/product/photo-bedsheet-black-bd30115-3/
How can i show review tab in product with some additional tab?
Hello,
Please go to products and quick edit your particular product and check yes “Enable Review” and click on save changes button: https://postimg.cc/188M1C31
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 05/03/2017. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
2 months have not been resolved
Please check, https://smartwave.freshdesk.com/support/tickets/65177
Thank
Hello,
Sorry to say that but this is not true, we already replied all of your queries in the above ticket properly on time and already shared all the possible ways with you in above ticket but the thing you want is not possible with the help of Theme Options, This requires Customization as showing in this screenshot: https://postimg.cc/D44dkRBW
So please contact our Customization team for paid Customization services or hire any developer.
And Sorry to say that but your ticket was closed and you always have to create a fresh new ticket for every single new issue you will face as this is our system requirements.
Best Regards.
Hello,
Please also make sure that you have set the Widgets under Appearance >> Widgets >> Woo Category Sidebar: https://postimg.cc/XZW51pRy
Please read this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052832--16-how-to-configure-shop-page-sidebar-and-configure-the-widgets-inside-it-
If you still find the issue then please contact us via our support system with your site WP-Admin Login details so we will check it for you.
Best Regards.
yes perfect suppose to have woo product -> woo category is right thanks
Most Welcome!!..
<div class="widget_wysija_cont widget_wysija">
[email* your-email class:form-control class:wysija-input placeholder "Your Email"]
[acceptance acceptance-919] Acconsento al trattamento dei miei dati come da Privacy Policy [/acceptance]
[submit class:btn class:btn-default class:wysija-submit "SEND"]
</div>
Hello,
I have just tested your Code at my end on my test site and it is working perfectly fine at my end, Please see the below-given screenshots and also check my test site: http://hubdatasolutions.com/pearl/porto/shop2/404
https://postimg.cc/6891spJF
https://postimg.cc/mP8pTWTk
https://postimg.cc/p9S0nQht
It must be the cache issue at your end nothing else, If you still facing the issue then please contact us via our support system with your site WP-Admin Login details so that we will check it for you.
Best Regards.
