26721 comments found.
To create the footer I create the whole structure on a test page, then copy the code and paste it into the WIDGET FOOTER COLUMN. Obviously I set * Footer Top Columns * to the value 1
As you can see from the screenshot, the footer does not read some parameters such as padding and the white line next to the text.
https://www.dropbox.com/s/tzd3txjugafv1hh/pie.jpg?dl=0CSS is not passed to the footer
.vc_custom_footer { margin-left: 20px! important; border-left-width: 3px! important; padding-top: 0px! important; padding-left: 40px! important; border-left-color: #ffffff! important; border-left-style: solid! important; }
Obviously going to write in CUSTOM everything works, but I would like to understand why the rules written in the code are ignored
Hello,
If you are copying the content from the page to the widgets, keep in mind that you should paste the code in the text block under text part of widget https://prnt.sc/retony or use a custom HTML widget https://prnt.sc/retp0p.
In the meantime feel free to check our video tutorial on how to set up the footer using Bridge theme:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002480118-How-To-Set-Up-Your-Website-Footer-Using-The-Bridge-WordPress-Theme
Hope this helps
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Hello First great theme congrats, I am helping a client of mine which purchase your theme, my question is on mobile the social icon does not show at all, also I would like to ask its possible to place logo on the left than menu and social on the right? Thanks
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Hello! I’ve been having issues with your latest updates of Bridge. Its required have SUHOSIN Installed but it is supported till PHP 5.6. Also Core Bridge plugin shows some error_log in servers.
Before these updates Bridge worked so good! 
Hello,
Thank you for reaching us
The Bridge theme should work fine without the SUHOSIN https://prnt.sc/renp1y, please understand that this is not a requirement.
Regarding the update, please follow the instructions from the video tutorial:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002480038-How-To-Update-The-Bridge-WordPress-Theme-And-Bundled-Plugins
If you perform the update as explained, everything should work fine after the update. Let us know how it went
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Hi! Im trying to put the left menu fully transparent, but i dont know how. In qode options its an option but doesnt work. How can i do it? This is the site http://posturacorrecta.com.ar/
Hello,
Thank you for reaching us!
This is strange since we tested this option in our local installation, and it’s working fine on our behalf. Please navigate to Qode Options > Header > Enable transparent left menu area https://prnt.sc/rep2r1. Save changes afterwards and check again.
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No, theres no case, i did that a lot of times, i have that option enabled, but nothing happens. Look : https://puu.sh/Fjpue.png
Maybe with some css code??
Thanks for answer!!
Hi,
Your vertical menu is already transparent but for some reason, the content is not under the vertical menu. You can use the code below from Qode Options > General > Custom CSS:
.vertical_menu_enabled .full_screen_holder {
padding-left: 0;
}
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Hey, thanks for answer. I solve the problem. What i did is put a page background image and it works fine for me.
But another question came to me. Its possible to have transparent header in mobile devices???
Hello,
We are glad to hear that you figured it out.
Regarding the transparent mobile menu, navigate to Qode Options > Header > Mobile Menu and set the background color to the value below https://prnt.sc/rf5wi3:
rgba(255, 255, 255, 0)This would be the end result >> mobile header is transparent https://prnt.sc/rf5xgd.
If you have any further questions, please submit a ticket on our helpcenter and one of our support agents will assist you.
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Demo Revolution Slider is not sizing properly on my install of the demo home slider. What could be the problem?
Hello,
Thank you for reaching us
To set up the basic responsiveness options for Slider Revolution, navigate to Slider Revolution > Globals from your WordPress dashboard https://prnt.sc/qxwtxh.
Set up the following breakpoint values here https://prnt.sc/qxwu58 and save changes.
After this, everything should be fine with the Slider Revolution demos and the responsiveness.
Read more about the Slider Revolution in our comprehensive guide:https://qodeinteractive.com/magazine/slider-revolution-tutorial/
If you have further questions, please submit a request on our helpcenter and one of our support agents will assist you.
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Hi, is it normal to sign to your website to ask question ? (for supoort). Anyway, please how contact you because I have question and I don’t want give my url (website not ready). thanks you.
Question :
I don’t want big white space betwen menu and the article “Hotel Building” page like on : https://bridge173.qodeinteractive.com/services/ or https://bridge173.qodeinteractive.com/about/ or https://bridge173.qodeinteractive.com/contact/How reduce this space please (between title or menu ant the start of the page ? thanks you by advance
Hello,
Thank you for reaching us
Please submit a support request at our helpcenter, and our agents will investigate.
If you are not sure how to register there, please follow the instructions from the article below:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002745418-Welcome-to-Qode-Interactive-Help-Center
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Hi there, just purchased the theme but Im having a small issue in day one of trying it. https://www.loom.com/share/72b5381988284c658ec736f0f3e59331 I cant see the edge of the section to edit its content? Why is that? I tried on Firefox, Edge and chrome and nothing. No extra plugins installed.
Thank you
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Thank you for reaching us
Please submit a request to our helpcenter and include your website URL.
Our agets will investigate.
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Will do. Thank you. Also, I submitted a cancel theme request by accident. Pelase ignore. Thank you
You’re welcome
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Hello,
This background is created as a row with a single image shortcode >> https://prnt.sc/re7r2w. The row below holds the slider revolution shortcode https://prnt.sc/re7rnu and it has a negative top margin on a column >> https://prnt.sc/re7s99.
Hope this helps
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ok and that gray wood effect background under the header and slider, is it part of the site background? or section?
Hi,
Gray wood texture (background) is added as an image in single image shortcode, and it’s a separate (first) row on the page.
Here’s a print screen from the back-end: https://prnt.sc/rea0py https://prnt.sc/re9zyy.
Let us know if you have more questions
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How come this message?
*Import demo content Please activate your copy of the theme by registering the theme so you could proceed with the demo import process.*
I always imported the DEMO I needed without problems. If I try to register, it tells me that the code is already registered on another domain, but my license is multi-domain or am I wrong?
Hello,
Thank you for reaching us
Yes, you need to activate the theme before the demo import, and each WordPress installation requires a separate license.
Take a look at the article on licensing:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002249858-Regular-License-And-Extended-License
And read more about the registration in the article below:
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360003391778-How-To-Register-And-Activate-Themes-Registration-Activation-and-Deregistration-New-Import-Module
Hope this helps
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but have you changed the license agreement lately? because I have always installed and imported the same template on multiple domains
Hi,
We included the new registration module into our themes, but the license agreements on the Envato Market stayed the same, feel free to take a look at Envato article on that subject:https://themeforest.net/licenses/terms/regular?_ga=2.189998445.778978060.1583741376-1405663370.1580891812
As we explained, one license can be used in one WordPress installation.
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You say that nothing has changed, but something has changed ☹ .... actually thema works, only you can’t import DEMO right?
Do you have a multi-domain license? I am willing to buy it, in fact up to now this type of mode was convenient.
Hi,
The rules of the Envato license stayed the same – and it’s one license per website.
The Envato market also offers an Extended license, feel free to read more about it in the article below:https://themeforest.net/licenses/terms/extended?_ga=2.177883747.778978060.1583741376-1405663370.1580891812
For all further questions regarding the licensing, please ask the Envato directly, since this is their marketplace. Thank you
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I can’t find the revolution slider demo files in the .zip I downloaded here in Envato. Is there any?
Hello,
Thank you for reaching us
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002480018-How-To-Set-Up-The-Slider-Revolution-Plugin-In-The-Bridge-WordPress-Theme
Please focus on this part of the video:
01:27 – Importing predesigned sliders
Hope this helps
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Good day,
A few days ago, I installed Bridge theme and registered the theme with my purchase ID for a site with the client’s desired URL. The client has since changed the domain name for his site. I read that I should have deregistered the theme from the old domain but I can’t do so now because I have already deleted the WordPress installation on that site and the domain no longer points to any hosting account.
Can you please assist me in disconnecting the theme from that site so that I can register it with the new site?
Hello,
Thank you for reaching us
Please send us an email at helpcenter@qodeinteractive.com and include your purchase code and website URL.
Our agents will help you with this.
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Hi. I can´t install the demo 338 App demonstration
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Thank you for reaching us
Hope this helps
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Hey! I’ve just updated the theme to the latest version but some of the code is showing on the site, the logo went back to your theme one, etc. Is there something I’m missing? I manually updated WP Bakery as well. Thank you!
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Thank you for reaching us
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The URL is http://pilatecnic.com/ but the error is not visible because I reverted to the previous theme version.
Hi,
Thank you for the URL.
We can recommend you to perform the update again and to follow the steps from the video tutorial below:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002480038-How-To-Update-The-Bridge-WordPress-Theme-And-Bundled-Plugins
Additionally, check this article, it’s also describes how to update theme & plugins correctly:
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002326058-How-To-Update-A-WordPress-Theme-And-Plugins
An important note is that you need to update the Bridge Core plugin as well.
Hope this helps
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Hi there! Is there e any chance you are going to update the FontAwesome library soon? I believe it is still at 4.7, last update in 2018? Hope to hear from you soon. Thanks! Marlies
Hello Marlies,
Thank you for reaching us.
Yes, the latest version of Font Awesome icons is 4.7, and unfortunately, we don’t have plans to update Font Awesome to version 5. This is because in case that we do update FA to 5, a lot of already finished websites will have broken icons since FA changed a lot of classes in the latest versions (from 5 to the latest).
We are really sorry
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Hi I cannot see how to add column spacing between the “go work”, “go sport” and “go live” tiles on this page? I have added margins and it doesn’t work. Just want a bit of space between each?? https://gophysio.co.nz?bypass=redspot
Hello,
Thank you for reaching us
Try to set up the spacing between columns as a border in white (or background) color – for example like this >> https://prnt.sc/rdnbgo. Make sure to add border color, set border style to solid and add border width.
We tested this in local installation and this is the result https://prnt.sc/rdnby1.
Hope this helps
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Thanks, that worked but now the first tile is shorter height than the other two? All settings are the same on each column and holder
Hello,
The first column is shorter than the other two because the image (and hover image) have a smaller height. Take a look – this is the image from the first column, and its height is 250px >> https://prnt.sc/re2vzg. This is the image from the second column, and its height is 258px >> https://prnt.sc/re2wp4. This means that you need to upload an image with a height of 258px into the first column.
Or you can use the code below to add the 8px of padding into the first column. Apply the code from Appearance > Customize > Additional CSS:
.q_elements_item_content.q_elements_holder_custom_662654 {
padding-bottom: 8px;
}
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Thank you
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Hi, I have been using your theme in many different demos for many years now. Always loved it and I am just starting to use it for my video portfolio, only thing is (with lightbox enabled or not, with pretty-picture updated in the theme editor…) I still cant see my vimeo videos appearing in my portfolio pages Either the lightbox is clickable but absolutely invisible from the page or, i get an error message about the video integration or nothing at all…..
My support is expired as I purchased this a long time ago but could you please help me ?
Hello,
Thank you for reaching us
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Hello, thank you for your quick reply !
Here is my URL: rossignolmarion.com
Thank you in advance : )
Hi,
Thank you for the URL.
We inspected your website and strangely, there are no errors for pretty photo lightbox https://prnt.sc/re3c8y on portfolio items.
But we noticed that you have an error related to the Google Maps https://prnt.sc/re46m7. Maybe that script is blocking the pretty photo, so please resolve it. Here’s the complete error from the console:
Google Maps JavaScript API error: RefererNotAllowedMapError
Here are some helpful articles on how to set up Google Maps:
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002785217-How-to-Set-Up-Google-Maps-in-Qode-Interactive-WordPress-Themes
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002332998-How-To-Generate-And-Use-The-Google-Maps-API-Keys
Also, it would be super helpful if you can provide us with the portfolio item that contains the video since we were unable to locate it on your website.
We also noticed that the Elementor is active in plugins >> https://prnt.sc/re3cvb, so try to disable it and test this again (since you are using WPBakery page builder).
Also, we would recommend running the theme & plugins update – your version is 19.8 https://prnt.sc/re3duq and the current version is 20.4 https://prnt.sc/re3e4n. Here’s a helpful tutorial you’ll find useful on the theme & plugins update procedure:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002480038-How-To-Update-The-Bridge-WordPress-Theme-And-Bundled-Plugins
Hope this helps
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Hello,
Thank you for reaching us
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Hopefully you don’t view this issue as something requiring renewal of support – found a broken template and it’s impacting my site! The template design ‘was’ fantastic, a few weeks ago it died a death and i can’t figure out what to change to fix what has gone wrong – ideally you’ll provide support on this matter pro-bono as it seems to be a break rather than a request for additional help – many thanks.
> https://bridge154.qodeinteractive.com/ > issue: grey background image box misaligned
Hello,
Thank you for reaching us
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URL > abbeywindowsanddoors.com ISSUE > as explained above, look at the grey background image for the row on the demo home page linked (also above) and notice how screwed up it has become following a recent update – non responsive, misaligned, changes the layout completely versus the way it used to be (note: i have the same misalignment on my site as i see on your own demo, this points to the issue being not to do with my site, server settings, or amends made on my end)
Hello,
Thank you for the explanation and the URL.
We checked all usual screen resolutions that we work with and your website is displaying fine on them >> https://prnt.sc/reotmp https://prnt.sc/reouav. We can assume that this is occurring on bigger screens than 1920px.
If that is the case, we can help you, but you’ll have to open a support request on our helpcenter since this is not a theme bug, nor anything is broken because we generally optimize our themes for the most used screen-sizes and a large number of laptop and touch devices. We can assure you that our support staff can help you with this.
Thank you for understanding.
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The layout i sent you is the same as the layout you have sent to me – maybe you are missing the point: this is a broken layout, it is NOT the layout the theme ran with originally. To put it even more descriptively, the grey background box is meant to sit/float right on the ‘Windows’ row, on the next row it is meant to sit/float left, so on and so forth. This allows the copy to sit onto a grey background and the image complimenting the copy in it’s own (in this instance, left) column, overlapping the grey background thus creating a rather nice effect. As the layout currently stands the grey background sits half under the copy – ask yourself this, would you honestly design like that? No. It obscures the users ability to read the copy with ease. This current layout was not present a few weeks ago, a few weeks ago it wasn’t broken, now, it is broken.
Hello,
We are sorry, but we really can’t reproduce this on our behalf, and we can’t see what is broken here https://prnt.sc/rett5w https://prnt.sc/rettd6 https://prnt.sc/rettmu.
The grey boxes are floating left/right as they should on our demo and on our website. We also send you images to show you that the grey boxes are also positioned on your website as they are on our live demo.
Our support agents can investigate in detail what happened on your website, but you need to submit a ticket on our helpcenter
Thank you for understanding.
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Hi, I input this here (https://prnt.sc/rdaqjd) in Tour Item > Location Section. But it shows blanks in front view. (https://prnt.sc/rdardc) Please tell me the proper solution.
Thanks in Advance
Hello,
Thank you for reaching us
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Hey,
First of all thanks for the amazing theme, I love it.
My support has now expired, but I ought to share the fact that Revolution Slider breaks several things in Bridge.
The problem is I just can’t set the revolution slider to be like the demo. https://bridge110.qodeinteractive.com/
I import the demo to my local machine and didn’t changed any configuration but the slider break so hard in 1024width. In demo this doesn’t happen. I also have the Revslider Version 6.1.8 (31st January 2020) and the Bridge Version 20.4 (7st March 2020)
Please can you help me?
see screenshots..
>1024width
demo https://luiz.design/fupojus/desktopdemo.jpg local https://luiz.design/fupojus/desktoplocal.jpg1024width
demo https://luiz.design/fupojus/ipadDemo.jpg local https://luiz.design/fupojus/ipadlocal.jpgHello,
Thank you for reaching us
To set up the basic responsiveness options for Slider Revolution, navigate to Slider Revolution > Globals from your WordPress dashboard https://prnt.sc/qxwtxh.
Set up the following breakpoint values here https://prnt.sc/qxwu58 and save changes. After this, everything should be fine with the Slider Revolution demos.
Read more about Slider Revolution setup in the link below:https://qodeinteractive.com/magazine/slider-revolution-tutorial/
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Thank you. That works.
Hi there,
Glad we could help!
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