9004 comments found.
Hello, I would like to change the order of Screenshots Box, because it looks bad on cell phones. What CSS do I have to add? to first show the images and then the text with the characteristics (features). Thanks a lot.
Hi,
Thank you for contacting us. We provide support through a dedicated support platform that can be accessed from https://my.hogash.com. Would you mind opening a support ticket from there, and provide an URL to your website, so we can better investigate the issue mentioned?
Thank you
Pre-sale question: Can I import the demo files through FTP? instead of using the theme from the dashboard.
Hello,
The demos can only be uploaded through the theme options. It will not be possible to install through the FTP since the data will need to be added in your database.
Thank you
Hello.
1) Pre-sale Question: I have seen this : https://imgur.com/O2DMN9a in a site that uses your theme. Is it available in any demo?
2) Is it possible to import a demo and after that to import different demo pages?
3) Can i also import different sliders form different demos?
4) Also as a multilingual my client wants to install GT-Translate. Is it compatible with your theme?
Best Regards, Efstathiadis Efstathios
Hello,
1. That section is not part of the theme. From what I see, it was not made with the page builder elements.
2. It is possible to upload a demo over an already installed one but it is not recommended since the data will be overridden. Options, homepage, the color scheme will be changed. What is recommended is to install your desired demos on a localhost environment or another testing environment. Once this is done, simply export the desired page using the page builder import/export tool.
3. Regarding the sliders, the same method from nr2 will be optimal.
4. For multilanguage functionality, the theme is fully optimized for the WPML plugin. Also, Poly Lang is working with Kallyas. I have seen the GT-Translate plugin on website of other clients though, so it is functional.
Thank yiu
Hello again:
1) After some inspection i saw that it has this class : znColumnElement and another row zn_col_container-smart_container gutter-0. I guess this classes refer to zion builder. You can check the site by your self also here : https://gabbeh.com/
2) Ok so i guess if i install a demo , and want to install another page from another demo i must do the staging site import/export.
3/4) Thank you for the clarifications
Best Regards, Efstathiadis Efstathios
Regarding the 1st question : If you checked the site is it possible to be done with the elements of the kallyas?
How can i make modal popup with button? I see on the demo, but i can’t find the settings on the theme.
Hello,
Please check this documentation thread: https://my.hogash.com/documentation/using-modals-popup-windows/
Thank you!
Hello. I have been trying to resolve this since I purchased the theme, and have been waiting for a fix, which did not come yet. Since the very first purchase of the theme I made, I was never able to make a page SSL secure without issues using the theme. It was not a problem before, but now customers are really bothering me because of it.
The issue is that xmlns=”http://www.w3.org/2000/svg” for example, do not have an https: address, but just http:
This happens with the ribbon button AND a hidden something at the bottom of the page, maybe the footer… Do you think you could give a hint on how to either remove this or change to HTTPS please?
Hello,
You can simply use a plugin like Better Search Replace, to manually change that link, or simply go to your WordPress dashboard > Media, since I see it’s a svg, and simply delete it and re upload it.
If your server has a SSL certificate, it should be added with a https url.
Thank you
Have to say I am really impressed by your commitment to the theme and the community. I bought this theme years ago and its really nice to see you still updating it. Thank you. A+
Hi,
Happy to hear you are still using this theme. We are constantly maintaining Kallyas based on the latest WordPress functionality and also adding new features.
Thank you!
Hi i still haven’t recieved a response for the question i asked 2 days ago.
Pre sale question, when will the printing company theme be available? Also, does this theme come built in with a membership plugin or do i have to purchase that separately? Can i connect the plugin Fancy product designer with this theme? Thank you in advance.
Hello,
Sorry for the delay due to the weekend
Demos will be added once the new page builder will be released. We are currently in the final stages of testing for the new page builder and it should be ready in a few weeks.
As for plugins, all the plugins that are included in the theme are free ones. Of course, if you need to have full functionality for a specific plugin, you will need to purchase your own license for that plugin.
Thank you!
Hello. I’m looking for some theme for a studio, and I really like yours. But I have an important question: is it possible to different types of clients to book their classes: the payd members could just select and book a class, but a new user could buy an experimental class, booking and paying it?
Great work!
Hi,
Thank you for your interest in our theme. If you liked our Kallyas Fitness demo, which has its schedule appointment form based on “bookly” plugin, then I recommend you to ask the authors’ plugin directly. Kallyas theme provides the style for this plugin accordingly to the demo style. Also the theme comes with the free plugin version of “bookly”. So all the questions that relates to this plugin functionality, should be asked directly on the plugin’s web-page.
Thank you very much for understanding! Raluca
Hi, I am contacting you from Way2net Agency https://www.way2net.com and we are particulary interested in performance improvement. We are using another theme in delbazar.com ecommerce website. What can you tell me abour this theme performance?
Hello,
The theme performance is good, but this of course will depend on the speed of your server, on the optimizations you add you your website, like optimized images, minified CSS, JS etc.
Thank you
Seems so many others are having this same issue…FATAL ERROR
I have a client that has been using your theme for many years. I went in to make our yearly updates and the page builder is not longer working and gives this fatal error below. I have updated WordPress as suggested and it says they have the latest version of the theme (3.6). I can’t access the Kallyas Options panel at all to clear the cache as was another suggested solution.
They also don’t have access to either the license key or the installation files, as it was purchased by another business. Without this information, I can’t submit a support ticket or purchase extend support to get assistance. Of course we’d buy a fresh new license but my concern is having to redo the whole design which can be very time consuming.
1. What needs to be done to fix this issue? 2. Are there any plugin compatibility issues that you are aware of? 3. Are we able to purchase support?
Thank you in advance for your quick response!
Fatal error: Uncaught Error: Function name must be a string in /homepages/5/d377360279/htdocs/Doug/wp-content/themes/kallyas/admin/framework/class-zn-html.php:317 Stack trace: #0 /homepages/5/d377360279/htdocs/Doug/wp-content/themes/kallyas/admin/framework/class-zn-html.php(54): zn_html->zn_render_element(Array) #1 /homepages/5/d377360279/htdocs/Doug/wp-content/themes/kallyas/admin/framework/functions-zn-admin.php(748): zn_html->zn_show_options(Array, Array) #2 /homepages/5/d377360279/htdocs/Doug/wp-includes/class-wp-hook.php(288): zn_framework_options_page(’’) #3 /homepages/5/d377360279/htdocs/Doug/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(’’, Array) #4 /homepages/5/d377360279/htdocs/Doug/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #5 /homepages/5/d377360279/htdocs/Doug/wp-admin/admin.php(254): do_action(‘toplevel_page_K…’) #6 {main} thrown in /homepages/5/d377360279/htdocs/Doug/wp-content/themes/kallyas/admin/framework/class-zn-html.php on line 317
There has been a critical error on your website.
Hi, Thank you for contacting us. We provide support through a dedicated support platform that can be accessed from https://my.hogash.com. Would you mind opening a support ticket from there so we can better investigate the issue mentioned?
Thank you, Raluca
This is what you say to everyone but without a license key, there is no way to even place a support ticket. What other options do we have to get this major issue fixed with your theme?
Hello,
Sorry to hear you have problems
As my colleague mentioned, we can only offer support for users that have purchased the theme and on our dedicated platform.
From what you are describing above, it is most likely that you are using an old version of the theme. Updating should fix the problem. See documentation thread: https://my.hogash.com/documentation/hogash-manual-update-plugin/But since you don’t have a license, you will not be able to download the latest version from ThemeForest. My suggestion would be to purchase the theme on your own account and gain access to the latest version and of course support.
Thank you
Pre sale question, when will the printing company theme be available? Thank you in advance
Also, does this theme come built in with a membership plugin or do i have to purchase that separately? Can i connect the plugin Fancy product designer with this theme?
Hello,
Sorry for the delay due to the weekend
Demos will be added once the new page builder will be released. We are currently in the final stages of testing for the new page builder and it should be ready in a few weeks.
As for plugins, all the plugins that are included in the theme are free ones. Of course, if you need to have full functionality for a specific plugin, you will need to purchase your own license for that plugin.
Thank you!
Hello letcjhelp, the demo is almost done it will be released tommorrow, here is a preview link http://printiviti.ro/ , the only downsize is that if you want to have the product customizer you will need to purchase also a monthly subscription. You have the details about the subscription here http://printiviti.ro/print-on-demand-2/ , this was our only option to make this demo faster and more enjoyable.
Good morning People,
Another problem I am facing is that Text Element has stopped working. Does not allow text edits. As I am already in the latest version, I cannot update to resolve, is there another known solution?
Best Regards,
Paulo Carvalho
Hi there,
Thank you for contacting us. There is no known issue regarding this. Can you please open aa support ticket so we can investigate?
Thank you, Stefan
Hi Stefan,
Sorry, my support expired by the second time and I can’t open a ticket.
I tried to do a manual update, but the problem remained. When clicking on the settings of the element “Text Element”, it is not possible to edit the field where the text appears, it is white and not clickable. Also, when that purple menu appears to edit the text, none of its functions work.
Other ways of placing text work, such as Heading and Title elements.
Hi Friends,
I’m having trouble migrating the site to another hosting.
After migration, when trying to save, the saving occurs forever.
My support has expired a second time and I can no longer open a ticket.
I need help that would be the list of prerequisite settings for the PHP server, Apache and the like. To send to TI from there.
Thank you for your assistance.
Paulo Carvalho
Hi there,
Thank you for contacting us. Can you give me more details about the process you took to migrate the website? Have you used the wp all in one migration plugin? In these type of situations, there should be a server error in the error log or an error in the browser conaole. Can you please checm and get back to me?
Thank you, Stefan
Hello, thanks for your replies.
So, I made the copy manually, files and base. The site works, presents all the information. Everything is loaded correctly on the backend and frontent. The problem is just in time to save. When I click Publish, it remains loading and never ends.
The web server in question has PHP 7.3 and runs other wp sites normally.
I believe that some configuration is missing from the server, as it is a self hosted server, and not a commercial hosting. So I wanted to be able to check a list of prerequisites from the server, to see if everything is answering correctly. It’s possible?
Hi there! There its a way to use AMP (https://wordpress.org/plugins/amp/) at the theme?
When i install and active the plugin, pagebuilder stop’s working :/
Hi there,
Thank you contacting us. Unfortunately, the amp plugin displays it’s own templates when rendering the page and at the moment there is no solution for this.
Best regards, Stefan
Hello I have a problem with my site and our host developers said that it comes from theme I have a 502 Error Can I contact with theme developers to solve that problem?
Hi there,
Thank you for contacting us. A 502 error is sent by the server in certain conditions. Please open a support ticket at my.hogash.com so we can investigate? If the problem is coming from the theme, we would need the server error log so we can see why this is happening.
Best regards, Stefan
Hi Stefan,
I open a support ticket.
No funciona el media container slide in. Al introducir el id el texto no se desliza al pasar el raton por encima.
Misteriosamente ya funciona
Hi there,
Thank you for contacting us. Can you please write in english so we can understand and help you?
Thank you, Stefan
hi the theme is osm can u tell me i have my design site i need to show different demo webpage using some of the demos(ofcourse the content wld b mine). Can i use the theme in 2 of my domains ??
Hello,
An API key can only be used on one domain.
There is a workaround on this if the other domain is a staging/testing environment.
Please open a ticket on our dedicated platform at https://my.hogash.com/
You can open a bug report if your support has expired
Thank you
Hi I have a customer at v1.5 what is the process for update to the latest version 4.17.5? Thanks
Hi,
The process would be to update the theme firstly to version 4.0 and afterward, to the latest version.
In 4.0 we included a theme conversion system from the old backend page builder to the new front end builder.
Please note that support is only offered on our dedicated platform at https://my.hogash.com/
Thank you
Hi,
Pre-sales question: For the travel/booking theme, is it possible to add categories of up to 2 levels? (i.e., Category: Country A > City A, City B; Country B > City A, City 
. The rooms needs to be arranged by the mentioned category.
Thanks!
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