26721 comments found.
Pre purchase question:
When you enter the below site (select live the experience button) they have full page scroll effects that flick between each full page rather than scrolling. Could you please advise if this can be achieved with your theme?
http://www.thebestreason.gr/en/Thanks
Hello,
Thank you for taking interest in our theme!
You can achieve this with the vertical slider that comes integrated with our theme or Slider Revolution plugin that is bundled with the theme.
Take a look at the vertical slider example:https://bridgelanding.qodeinteractive.com/elements/vertical-full-screen-slider/
Here are some examples of Slider Revolution full-screen demos:
https://bridge338.qodeinteractive.com/
https://bridge271.qodeinteractive.com/
https://bridge243.qodeinteractive.com/
Note that you have option to choose what kind of animation will be used between slides in the Slider Revolution.
Feel free to look all demos on our landing page:https://bridgelanding.qodeinteractive.com/
Let us know if you have more questions
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Hi there! How are you? If I plan to sell tours online, is a regular license enough or do I need an extended license? When can I use a regular one and an extended one?
Hello,
Thank you for taking interest in our theme!
You should be fine with the regular license for the one website no matter how many tours are advertised and sold there.
Read more about licensing in the article below:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002249858-Regular-License-And-Extended-License
Let us know if you have more questions
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Hi Guys, i would like to ask .i use the portfolio list (type- standard) and the space between the images is like 10px .is it possible to adjust this space between? i need just 1px space thank you so much
Hello,
Thank you for reaching us!
You can use the Standard No Space portfolio list type https://prnt.sc/rh1bv9. This is what it looks like https://prnt.sc/rh1cqh. You can additionally enable the border-box option to add some space between the items https://prnt.sc/rh1h2m. Set the color of border-box to the section background and add the width, this will be the result https://prnt.sc/rh1i0p.
Or you can send us your website URL and we will investigate.
Hope this helps
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Hi, This Theme add reCaptcha?. I can’t find it.
Hello,
Thank you for reaching us!
We have an article on that subject, take a look:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002308577-How-To-Create-Contact-Forms-With-Antispam-Protection-Using-The-Contact-Form-7-Plugin-And-Recaptcha-Integration
If you have any further questions, please submit a ticket on our helpcenter and one of our support agents will assist you.
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Hello, can i implement my website in these some of themes? like this: https://canliradyo.com/kategori/yabanci-muzik-radyolari
Hello,
Thank you for taking interest in our theme!
We inspected the website you sent us, and you can achieve something simmiliar with the portfolio or blog list, and you can insert iframe for audio player in portfolio items or blog posts.
Unfortunately, we don’t have any radio-related demos.
Feel free to check all our demos here:https://bridgelanding.qodeinteractive.com/
Let us know if you have more questions
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HI guys i contacted to you by email and i posted a comment here a few hours ago but I havent recieved a response. Can you please help me out.
Hello,
We couldn’t locate your request so please provide us with the email you contacted us from. We will locate your request and forward it to our support agents to speed things up.
Also, it would be super helpful if you can tell us on which address you contacted us. This is the official support email helpcenter@qodeinteractive.com.
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Hello. I’m looking for some theme for a studio, and I really like yours. But I have an important question: is it possible to different types of clients to book their classes: the payd members could just select and book a class, but a new user could buy an experimental class, booking and paying it?
Great work!
Hello,
Thank you for taking interest in our theme!
In case that you are referring to the demo below:https://bridge231.qodeinteractive.com/
Every user buys courses separately, and unfortunately, the option to pay monthly/yearly for a set of courses doesn’t exist (similar to pricing plan – paid members).
Users (students) can also enroll in free courses, or in case that the courses are not free, they need to buy the course in order to enroll in it. There’s also a free preview of all courses, so the users can check what are they buying or enrolling.
Let us know if you have more questions
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Dear support team, I sent you guys an email requesting my license key to be de-register from the domain where we tested the installation. We havent recieved a reply from you yet. Ill really appreciate it f you can provide support on this.
Hello,
Thank you for reaching us!
Please provide us with the email you contacted us from, we will locate your request and forward it to our support agents.
Also, it would be super helpful if you can tell us on which address you contacted us. This is the official support email helpcenter@qodeinteractive.com.
Note that our usual response time is 24 hours on workdays.
Thank you for your patience
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Hi there, How to adjust the Revolution Slider size? I import the demo 297(Theater), but the Revolution Size is too big. Please see the https://prnt.sc/rfy4rc and you standard is small https://prnt.sc/rfy943. Can you please tell me how to fix it?
Hello,
Thank you for reaching us
To set up the basic responsiveness options for Slider Revolution, navigate to Slider Revolution > Globals from your WordPress dashboard https://prnt.sc/qxwtxh.
Set up the following breakpoint values here https://prnt.sc/qxwu58 and save changes. After this, everything should be fine with the Slider Revolution demos.
You can read more about Slider Revolution setup here.
Hope this helps
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Hi there, I try to install the Bridge theme and import the demo bridge297 (Theater). But I can’t see the Revolution Slider. I check the revolution slider. It has been installed, but can’t see. Please help! Thanks.
Hello,
Thank you for reaching us
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002480018-How-To-Set-Up-The-Slider-Revolution-Plugin-In-The-Bridge-WordPress-Theme
This part is important >> 01:27 – Importing predesigned sliders.
Hope this helps
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When do you guys plan on updating this theme to be compatible with the latest woocommerce version (4.0) ?
Hello,
Thank you for reaching us
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What is the version of Elementor that include the new themes: free or pro?
Hello,
Than you for reaching us
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Hello, I know i dont have anymore support but this things should not happen. Jut updated the bridge core plugin and now no more site. Fatal error: Class ‘BridgeQodeWidget’ not found in /home/xxxpublic_html/wp-content/plugins/qode-tours/post-types/tours/widgets/tour-category-widget/tour-categories.php on line 3
Please help or make an update to the plugin.
Hello,
Thank you for reaching us
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002480038-How-To-Update-The-Bridge-WordPress-Theme-And-Bundled-Plugins
Note that you have to update all Bridge plugins as well. If you perform an update as described in video tutorial, everything should be fine.
Hope this helps
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i was updating my website with from version 17 to current but i noticed i need elementor? why would you change the pagebuilder? this will generate so much unnecessary work, i would be better of to look for another theme
Hi,
Thank you for reaching us
We didn’t change page builder, we added the Elementor page builder as a new option for users, and WPBakery is also legit page builder on the Bridge theme as well.
If you are using WPBakery, you should be fine after the update, and in case something went wrong, you don’t need to install Elemetor at all. Please follow the update procedure from the video tutorial below:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002480038-How-To-Update-The-Bridge-WordPress-Theme-And-Bundled-Plugins
We hope that this clear things up, and that you will be able to resolve your issues
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AH glad to read this. so i dont have to change pagebuilder. and Bridge will work in the future still with composer?
Hello,
You don’t have to change a page builder, and yes, the Bridge theme will work fine with the WPBakery page builder in the future.
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I only have 1 slide in my Revolution Slider which is uploaded from your demo content. Why does it still keep showing the old demo slide on page load before my actual slide appears?
Hello,
Thank you for reaching us
If the slider is showing the first slide from the demo you imported, please check if you have removed it from the slider https://prnt.sc/rf6mxj. If this is not the case, please check if the old background image is left on the slider https://prnt.sc/rf6nph https://prnt.sc/rf6od0.
We hope that this will help you, read more about the Slider Revolution set up from our tutorial below:https://qodeinteractive.com/magazine/slider-revolution-tutorial/
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Hi There, I just realized you have new import theme function. But I happened to remove the website without deregistration the theme contents. Now I reinstall the theme and it comes with the “Code is already registered for other domain” all the time. So how can I degregistration the old theme. Thanks.
Hello,
Thank you for reaching us
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360003391778-How-To-Register-And-Activate-Themes-Registration-Activation-and-Deregistration-New-Import-Module
Please send us an email on helpcenter@qodeinteractive.com and include your website URL and purchase code. Our agents will help you with this.
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Hi , I want to dis-activate my theme form a domain to be able to registered it to another one because I registered it on the first one by mistake
Hello,
Thank you for reaching us
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360003391778-How-To-Register-And-Activate-Themes-Registration-Activation-and-Deregistration-New-Import-Module
You can always submit a request on our helpcenter and include your purchase code. One of our support agents can help you with this.
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Hi how are you? One question. I have this site https://posturacorrecta.com.ar/ with full screen sections. I need that when i click in left menu, goes to the section. By now i just put anchor id to “contacto”. But the link doesnt work: https://posturacorrecta.com.ar/#contacto
You know how can i fix that?
Hello,
Thank you for reaching us
We inspected your website, and it seems like the anchor is working fine https://prnt.sc/rf6qa4.
Take a look our articles on how to set up anchor links on your page:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002274417-How-To-Add-Anchor-Links-To-Your-Menus
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002273517-How-To-Set-Up-Anchor-Links-With-Smooth-Scroll-Outside-Your-Menus
If you need further assistance, please submit a ticket on our helpcenter and one of our support agents investigate.
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Hey thanks for answer. Yes the anchor are ok, but for example, if you click again in “contacto” it goes to de top. Then if you click in other menu item like EMPRESAS it goes to that sectrion, but if i click in “contacto” again, ig goes to top, not to that section. You understand what i mean? try it please to undestand what i mean.
Hi,
Pease submit a ticket on our helpcenter. Our support agents need to investigate this.
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Hi!
Seeing a website made with your theme I find a section that has a search form that filters and shows results from a possible database or external listing.
Your theme has a component for this purpose or they will be using and inserting some external development.
Thank you
Hello,
Thank you for taking interest in this theme!
Please provide us with a more detailed explanation of the section you liked. Our theme has custom post types, but we are not sure about what are you referring to.
On the other hand, we do have a listing demo, take a look:https://bridge91.qodeinteractive.com/
Here’s a page for search results with the filter:
https://bridge91.qodeinteractive.com/listing-region/berlin/
Is this it, did we make the right guess? Let us know if you have further questions & if you want to know more about the Bridge theme.
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Okay.
How is the search results entered? How many fields or columns can be entered? Is it possible to show the results as a list?
I send you an example of another type of interaction that I would like to consult: http://www.camuzzigas.com/en/hogares/simulador-de-consumoThank you
Hello,
For the standard search results (the default search), there’s an option to set it to one column, take a look here:https://bridge300.qodeinteractive.com/?s=lorem
Here’s an option >> https://prnt.sc/rf6ft8, and you can set up 6 columns https://prnt.sc/rf6pc5.
For the listings (custom post type that we sent you as an example) such an option, unfortunately, doesn’t exist https://prnt.sc/rf6gr1.
The feature from the example you sent us doesn’t exist within the theme, but we have a shortcode with similar functionality – pricing calculator, take a look:https://bridgelanding.qodeinteractive.com/elements/pricing-calculator/
Let us know if you have more questions
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Friday the “load more option” was working fine and after this weekend i can’t use the load more button on the portfolio page using the portfolio template anymore. There was no change from my size. Is there a update gone wrong? I am still building for my customer so can’t show the website
Hello,
Thank you for reaching us
We tested the load more option in Portfolio List in our local installation, and it’s working fine on our behalf >> https://prnt.sc/reto27 https://prnt.sc/retoa2.
Please check if you are using the latest version of the Bridge theme and plugins. Here’s the latest version https://prnt.sc/retjsn.
Take a look at our super helpful video tutorial on how to update theme & plugins:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002480038-How-To-Update-The-Bridge-WordPress-Theme-And-Bundled-Plugins
Hope this helps & keep us updated on this
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Thanks for responding: mistake on my side…... 
Made a scripting fault! (it was a very long day yesterday) SORRY!
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