5227 comments found.
Hi I want to hide the description of ratings from jannah template .. Thanks
Hi @yzidani!
Thanks for using Jannah.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Where might be the valid shortcode placement option for ajax search pro?
https://documentation.ajaxsearchpro.com/getting-started/placing-the-search-shortcode-in-theme-filesJannah documentation doesnt cover how we can add these to the theme, i digged around on the theme and didnt find anything.
Hi @AnimeKaizoku!
Thanks for using Jannah.
The default built-in search bar code is located in the header.php file
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hey.
Add the ability to set the time for the topic – hours, minutes, seconds. What would it be next to the publication of the date. And it can be included or not.
My friend, good afternoon!
Ask me a big question: It’s not always that an article has a photo to illustrate. For example, a catastrophe. When there are no photos, does the text take the place of the photo or is it a blank space?
Thank you!
Hi @jpinheiro!
Thanks for your interest in Jannah.
Yes, the them will extend the text to fill the whole available space, check the “Without thumbnails” demos here
- https://jannah.tielabs.com/demo/news-blocks/block-1/
- https://jannah.tielabs.com/demo/news-blocks/block-2/
- https://jannah.tielabs.com/demo/news-blocks/block-3/
- https://jannah.tielabs.com/demo/news-blocks/block-4/
- https://jannah.tielabs.com/demo/news-blocks/block-7/
- https://jannah.tielabs.com/demo/news-blocks/block-8/
- https://jannah.tielabs.com/demo/news-blocks/block-10/
- https://jannah.tielabs.com/demo/news-blocks/block-11/
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Dear author / webmaster / developer of jannah site.
I was curious about this site here plugintheme.com – your site and many other sites are included and worth USD4.49, they also claimed that they’ve bought this theme / plugin thru the developer.
I am suggesting you guys to take a look, is it genuine or not.
Just curious, that’s all…
Hi @mreshane!
It is a fraud, thanks for letting us know about them.
Best Regards.
Hello,
Could you add three options in the next version/update:
1. Option to block/hide “Below the Header Ad” in a specific post.
2. Clear pagination of comments: 1, 2, 3… n – just like pagination of pages. Now it is only illegible: older comments / newer comments
3. Still there is no option to set global sidebar settings for categories and posts different from single post. Could you add this option?
Best regards
Jannah’s Non Amp version is beautiful but AMP is much better in Publisher Theme. Now i am confused between both. Can i get update regarding amp looks. Thanks
Hi @rajnohar!
Thanks for your interest in Jannah.
Jannah uses the official AMP plugin in the Reader mode, and it support only posts, check a demo here https://jannah.tielabs.com/demo/2016/10/20/not-who-has-much-is-rich-but-who-gives-much/amp/
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Is this possible in upcoming update of AMP version. Something like https://ibb.co/B2fyXxD Thanks
Hi @rajnohar!
Thanks for your interest in Jannah.
You can use this plugin https://wordpress.org/plugins/accelerated-mobile-pages/ instead of the Official AMP plugin
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hi i am having some issues with text jumbling
Hi @Darkside246!
Thanks for using Jannah.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
hello, i can’t make this lightbox or sticky effect on my videos. I’ve tried everything, can anyone help me?
https://jannah.tielabs.com/videos-2/2017/02/20/umbro-wants-to-make-wearing-football-kits-cool-again/Hi?!
Hi @ricardoclopes2004!
Thanks for using Jannah.
You can enable it from the theme options page > Single Post Page Settings > General Settings > Video Post Format: Sticky the Featured Video
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
hello, I did it, but it didn’t work. I am posting the video through the “unincorporated content” blocks, in this space destined to Youtube I insert the video link. But it doesn’t work as in the examples. What could be happening?
Hi @ricardoclopes2004!
Thanks for using Jannah.
Check this article for how to set a post as Video Post https://jannah.helpscoutdocs.com/article/91-video-post-format
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
demo import is broken http://prntscr.com/q4o4ue can you check this? ofc i need support but shouldnt pay for this. bcs this is default thing. waiting your help.
Hi @hdoner!
Thanks for using Jannah.
It seems SSL not configured correctly on your site, install this plugin https://wordpress.org/plugins/ssl-insecure-content-fixer/ to load all resources over HTTPS
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hi, I fail to verify theme ? When I pressed verify now is open account.envato.com and Sign in to Envato API as. When i choose Sign in to Envato API as i see “Confirm your email I choose my account and ” An Envato Account confirmation link has been emailed to you, follow the link in the email to continue” but I don’t have any message on my email, I’ve tried 5 times ?
Eddit: I saw that when I registered, I forgot 1 letter in my email….with the wrong email I registered ?
Hi,
We Just use the Envato API to get the purchase info such as the purchase code, if you have any issues logging in to your account you need to contact the Envato Support team to check your account or help you to update your wrong registered email.
Best regards
I tried to post this question with a support ticket, but it didnt work. Even though I purchased 1 month ago and my support is supposed to be active. Please troubleshoot it!
My question is about rich snippets. I have a website with step-by-step drawing instructions and I need the chema type HowTo (step). -> https://schema.org/step
Is there a way to make this active with the theme? If not – is there a plugin you’d recommend for achieving the search results that can be seen here: https://searchengineland.com/google-search-adds-support-for-faq-and-how-to-structured-data-316541
Hi @idrawfashion!
Thanks for using Jannah.
We have replied to your ticket, kindly check your inbox.
Thank you, we look forward to serving you!
Best Regards.
after purcase, it’s get update forever? or have a end time update?
Hi,
Thanks for your interest in our theme.
You get a free updates as long as the theme available for sale on Themeforest.
Best regards
I was busy at work, I saw it at Black Friday price at $29; I had to wait 4 hours, it is 10pm NY time, and the offer is off ($39 now)... bummer. 
Hi @banned!
Thanks for your interest in Jannah.
The Black Friday sale began on Tuesday 26th November and ended on 12am Saturday 30th CET.
You still can Save 33% on Jannah theme during the current Cyber Monday sale.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
hello do you think that Jannah support Brizy page builder ?
Hi @iceflaming!
Thanks for using Jannah.
The theme is already compatible with the Brizy page builder and all other builders so you can use it to build any landing pages or posts as you want but the core theme blocks are available in the TieLabs Page Builder only so you will not be able to use them in the Brizy builder. and you can not use both builders on the same page.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hello Has Jannah a infinite scrolling on blog post?
Hi @yasinolmez!
Thanks for your interest in Jannah.
No, this feature is not available in the theme.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
will this feature come in the new update? (I will decide accordingly)
Hi,
It is not on our to-do list for the near future updates.
Best regards
Hey! I was going to buy the theme today but the price increased. Can you help me for this topic?
Hi @yasinolmez!
Thanks for your interest in Jannah.
The Black Friday sale began on Tuesday 26th November and ended on 12am Saturday 30th CET.
You still can Save 33% on Jannah theme during the current Cyber Monday sale.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
After the latest update, my sidebar is broken (Single Post Page view). Is there a problem?
Hi,
Kindly send us an email via our profile page.
Best regards
No social icons on site. I wonder if the font of the awesome site has changed the codes?
https://prntscr.com/q3or9gHi,
Thanks for purchasing our theme.
It needs to be investigated on your website and that requires additional information from you, some of which may be private. so please create a support ticket using the link below and include your site URL with wp-admin access so our developer could investigate.
Click Here To Create An Account & Get Support
Thanks
i have 5 site, i want use jannah news. its mean i must buy 5x, or 1x buy can be use for many sites?
Hi @rizals25!
Thanks for your interest in Jannah.
You need a license for each site.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
what it can be installed without license? it too expensive for me bought 5 license
Unfortunately, that is not available.
Please provide core Support for EU cookies notice
When your performance feature fully launch from beta?
How to automatic update theme
Hi @Techtriyo!
Thanks for using Jannah.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
If I want to cancel my purchase? I just purchased it one day ago
Contact envato
Thank you for your positive response, I compared your theme with newspaper theme by tagdiv but I find your theme is best with your support. I hope you will add new features in future. I’m not cancelling my purchase.
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