19039 comments found.
Hello! How can I change the opening direction of the mobile menu? I have almost finished the changes, but after opening the menu aligns to the left. I’ve checked html and css and I can see there’s an inline css directly to the menu. How can I change left: 0 to right: 0? Oh, and it’s the classic menu.
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
hello how can I reset my license ?
Hi,
Yes, you can of course. For that, we released tool where you can manage all your licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hello. I trying to use some codes from codepen, with javascript and id’s and try to make works, but cant get success.
I add the css code on “theme options” > css I added the javascript code on “theme options” >> js added the html code on the advanced html option of wpbakery, but dont works.
Any help here?
Thank you
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, I want to put 2 Sliding Box columns on mobile version. I dont know how to configure it. Thank u
Hey,
do you mean 2 items in same row on mobile?
Best regards,
Muffin Group team
Hi. In https://alapar.com.uy in the section “PROPUESTAS” you can see 12 Sliding Box. I would they show in two columns, in this moment they are by one.
In such case, please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
We have to check something and test if this would work in your case because right now, each item on mobile display full width due to UI.
Ok, thanks! I sent it
Thank you. We will respond as soon as we check.
So, suddenly, I can’t edit components in Muffin Builder. I click the pencil for edit and nothing happens. I know I’m not the only one here with the issue as I’ve seen others complaining. This appears to be a bug but, since my support has expired, I feel it’s unfair to have to pay for support to have this fixed.
Hi,
yes, this is true that you are not the only one but the truth is that this has nothing to with the theme and we already proved this to everyone who faced with this issue. This issue might be related with many different things on which we have no impact like: 3rd party plugins, theme/plugins reinstallation, customizations in theme/wordpress/plugin files, site migration and many many more. Thus, we recommend to follow the steps below:
1. Please go to your FTP account where theme is, remove whole theme folder and then upload the latest version thru FTP as well. Please make sure that all the files were copied correctly.
2. Remove all 3rd party plugins (including cache of course).
3. Make sure, there is no additional cache stuff on server side.
Hope above steps would help you a lot.
Best regards,
Muffin Group team
Has anyone successfully solved the issue by taking those steps? The backend of the site hasn’t been touched in several months and no plugins have been added in a years.
Yes, anyone who followed these steps been able to solve issues.
Hi
Author bio description is not showing on post detail page. Could you please guide me how can I enable this
Hey,
to display author bio, you have to enable Author Box option under BeTheme Options > Blog, Portfolio & Shop > Blog > Single Post section.
Best regards,
Muffin Group team
“Author Box” is enable but still author bio is not showing. Just author name is visible on front end. I have added bio in user profile page, but it is not showing.
In such case, please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Hi! could you tell me if your demos are now also built with visual composer? And is possible import more than one Demo to realize a site (o single pages)? or are you tied to one at a time?
Best regards R.
Hi,
all pre-built websites are built with Muffin Builder. According to demo import, each has specific settings/options to present theme possibilities. So, if you will import demo on already existing website where you imported different demo previously, current settings would be overwritten by a new one. Thus, if you want to import different demos, we recommend to do this under sub-domains where you can import as many demos you like.
Best regards,
Muffin Group team
Hello! I have a strange problem with the submenu/flyouts. They do not work on certain pages.
Submenu/Flyouts disappear from these pages: Employment-https://angelinasfreshmex.com/employment/ (Contact Form 7) Menu- https://angelinasfreshmex.com/menu/ (Third party plugin for menu items)
I disabled both plugins and but they are not the cause. The CAUSE is WP Bakery. When I disable it, the submenus flyout.
How can I fix this?
Thanks!
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi There,
Great theme! I purchased the theme a long time ago, and im just going to start using it and I’m loving it.
Unfortunately it tells me that I activated the licence on the site: https://betheme.corporate.dl.gt
I changed the domain to btcn.dl.gt to make it shorter but now ti says the licence is activated fo the ther domain and doesn¿t let me do updates and use visual composer.
Could you please change the lcience to aply for the domain: btcn.dl.gt or where do i find the option to change it
Thank you so much for your reply,
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
I removed the ‘buy now’ button, but now the green color is over the last menu item. How can I remove the color?
Hi,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
Hi can you please answer my support question I submitted yesterday morning. I am in the middle of a important project I have to finish asap and your gym theme has some bugs and I need support. https://themes.muffingroup.com/be/gym3/ this is the theme my site is dev.blackcloverhookah.com the issue is this theme when you turn on the blog, or write a comment, or have categories, the background color scheme is white and can’t be changed. Here is my support question: https://dev.blackcloverhookah.com/black-clover-hookah-lounge/ The comment section on this page is white and can’t see the white font you guys have set can you change it to black.
Can you help me change this and change this white on this blog section on here to black so I can read the font: https://dev.blackcloverhookah.com/hookah-blog/So can you help me with these two white areas to turn them black
https://dev.blackcloverhookah.com/wp-content/uploads/2020/03/help-scaled.jpg also the white part here on categories i want black.Hey,
you posted 3 new topics on support forum during the weekend when we do not work. Be sure, one of our support team staff, will respond on all your topics soon.
Best regards,
Muffin Group team
Hi, I’m thinking to buy Betheme and install Betransfer demo (https://themes.muffingroup.com/be/transfer/).
But it doesn’t have blog section by default and I need to post some articles for SEO purposes.
Will I be able to add blog in backend once I buy? WIll the blog section be compatibile in terms of colors and branding to the rest of the theme?
Thank you
Hey,
sure you can have a blog and the colors would be corresponding to the rest of the theme. Pre-built websites (demos) are only examples of what could be accomplished with the BeTheme. So basically, you can do much more than you see on specific demo.
Best regards,
Muffin Group team
Hi!
I’m reading comments and I can’t find the answer.
I use 1/3 1/3 1/3 footer.
First of all, I need to align all the items in the footer vertically in the middle. And than first two columns horizontally to the center and the last one to the left.
Can you help me please?
Thank you so much!
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi… Please update how to get this 500 website templates… is it free or chargeable… its seems there is a hidden charge of $50…
Hey,
all pre-built websites are included into package and you can find them all under BeTheme > Pre-built websites section. But please make sure, you have the most recent version of theme installed.
Best regards,
Muffin Group team
Dear Author,
I’m confused as i have used your one page theme sitter2 after saving a page from pages section of wordpress – Slider is missing…
Please check it at http://mina.co.in/stub-pin/
Please suggest me what to do immediately…
Secondly please let me know how to remove Buy Now Button
Hi,
since BeTheme version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
However, if you already imported pre-built website and don’t have slider, means you did not installed Slider Revolution plugin before the demo import (there is an information during the import process, which plugins have to be installed first). In such case, you have to go thru import process once again but this time import slider only.
According to 2nd question, this is Action Button and it can be easily managed under BeTheme Options > Header & Subheader > Extras section.
Best regards,
Muffin Group team
Hi,
Thanks for your prompt reply.
Dear, Slider was working fine but after editing and saving the page – The Slider is missing
Please help me
How to get it back
Sorry to disturb you again…
Please go through our website as you will have some idea
http://mina.co.in/stub-pin/I fixed it
I have pasted slider embeded code in theme options
Thank you,
Sorry for disturbing…
Thanks for the update. Glad to know you’ve sorted it out 
I am having issues with mobile logo view (it shows very wide). None of the setting are responding. The mobile view side menu is showing up like a colored square instead of the three row lines.
Hey,
please send us link to page/s where you noticed above issue so we can have a closer look and provide best possible solution to sort it out.
Best regards,
Muffin Group team
Thank you. I just sent the url direct to you.
Thanks, we will reply as soon as we check.
Hi guys, I have a strange error from the blog: when sharing an article to facebook the thumbnail does not appear…. i dont know how to fix it… also I’ve used the facebook debug but doesn’t work, please help thanks
Hey,
please make sure you set Open Graph Image under BeTheme Options > SEO section as this image is being used by Facebook while sharing.
Best regards,
Muffin Group team
Sorry, I gave bad explanation: when I share an article on facebook, the image in the post (featured image or in a block is the same) is not showing, it shows another image (it’s an ugly crop from the logo I presume) . I would like to know how to show the article image in the facebook post. Thank you
Please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Also it is possible to assign a category or a tag to a normal page and then have a filter to just show some of them or I do have to use the portfolio elements for it?
Many thanks
Hi,
we do not have option to display category aside the post but instead, you can set filters and filter posts by categories. Just like on https://themes.muffingroup.com/betheme/blog/
According to your 2nd question, you can get link to each category or tag and use it as standalone page. Below, you can see example links for category and tag:
https://themes.muffingroup.com/betheme/category/mobile/https://themes.muffingroup.com/betheme/tag/design/
Best regards,
Muffin Group team
Hi, Do you have a “my account” space for eshop website ? If yes, could you send me a link to watch it ? Is it possible to buy with account and just in visitor ? And do you have the possibility to create two menus on the top, like this website : https://www.peugeot.fr/
Thanks in advance and sorry for y english,
Hi,
1,2. This question is to WooCommerce author. We recommend to check its documentation for more details first.
3. BeTheme has option to have simple menu items instead of social icons in the right top corner and the regular menu below. You can change demos with 2 menus below:
https://themes.muffingroup.com/be/cosmetics/https://themes.muffingroup.com/be/agro/
https://themes.muffingroup.com/be/ngo/
Best regards,
Muffin Group team
Hi.
First of all sorry for my english.
We have some questions to know if your template adapts to what we need.
We need that the cars can be assigned to different rental offices since not all of them have the same cars or have the same prices. The office would be an option on the rental form.
We also need the prices to be different depending on the seasons that would be variable each year, in addition, the prices would be different for periods of days, that is, if the car is rented for 15 days, the first three would have a cost, the following 6 another and so on up to 15 days.
Does your theme meet all these requirements?
Regards and thanks.
Hi,
seems like you are looking for a specific rental cars platform. You won’t find it in multipurpose theme. You can try to look for a plugin that may fit to your needs but probably final product with rental features would be much better option.
Best regards,
Muffin Group team
