9004 comments found.
hi, I purchased this theme (Kallyas : Minimalist Store) I’d like to remove the grey line below the variations of attributes (size, color) in product pages. could you help me?
Hello,
The thin line can be removed with a sine of CSS.
Add the following css in Kallyas Options > Advanced Options > Custom css field:
.woocommerce div.product.prodpage-style2 .related:before {content: none}
Thank you
thank you!
Hello, I post a ticket still no answer, I’m trying to decrease the drop down menu speed , could you please assets me
Hello,
From what I see, your ticket was answered on Tuesday and still waiting for your answer. Can you reply to the ticket you have opened on the support platform?
Thank you
hello, have a tutorial or tip to optimize your theme as much as possible? it is heavy to open after importing the demo. which free plugin to optimize would you recommend me? or what is the best procedure for optimizing the Kallyas theme. thanks
Hello,
The theme loads the resources on demand.
You can, of course, optimize your website with plugins like autoptimize that minifies the CSS and JS files, use WP Smush to optimize your images, a cache plugin like W3 Total Cache would also help.
Thank you
https://demo.kallyas.net/winter-sports/blog/
https://prnt.sc/rrl9xm
Hello,
You simply edit the Heading element https://take.ms/VdkZA and replace the title with what you need.
Thank you
Hello, can you help me please. I can no longer create new pages, when I click I only get a white background.
The search bar says:
wp-admin/post-new.php?post_type=page
but nothing comes there, just white background.
Could you please help me?
Thanks a lot Rudi
Hey Rudi,
Make sure you are using the latest version of WordPress as well as the latest version of Kallyas, 4.17.5.
This should fix the problem, Thank you
Is it possible to remove the logo from the homepage only? We have a full page video background on homepage and the logo is ruining the video. We want it to appear on all the other pages though. Just realized I purchased this in July 2013. I liked it so much I bought it and never used it though. Is support grand-fathered?
this question was about woocommerce cart which I figured out, not the logo above, so very sorry. I was trying to figure out 2 things and I got confused.
Hello,
Yes, it is possible to remove the logo only from the homepage with a simple line of CSS added in Kallyas Options > Advanced Options > Custom css field:
.home #logo {display: none;}
Thank you
Thank you oh so very much! Worked perfectly
You’re most welcome 
Hello, I have been a client of KALLYAS since 2012-2014, I am interested in a company stock template, I want to set up a website about investments and markets … I asked months ago but without answer, does KALLYAS have a template for the financial sector? THANKS
Hello,
A demo that will resemble the financial sector would the lawyer one. https://demo.kallyas.net/lawyer/
You can use this demo and customize it to your needs.
Regarding the months ago, I see you only asked once on our support platform, and that was yesterday.
If you need help with anything else, feel free to contact us on our support platform.
Thank you
Coronavirus somehow affect the release of the update? When do you plan it?
Hello,
At this point we do not have an estimate, the global issue indeed affected us too since we are no longer working from an office but everyone from home.
We are doing our best and hopefully, the release will be very soon.
Thank you for your patience and concern.
Am I safe to upgrade Woocommerce to 4 now? With the current latest version of the theme, 4.17.5?
Hello,
Yes, the theme is fully compatible with the latest version of WooCommerce.
Thank you
I’ve tried to clone elements but they are not aligned properly anymore. You can see the problem on https://hair-queen.nl/home-2/
Hi,
Thank you for contacting us.
We provide support through a dedicated support platform that can be accessed from https://my.hogash.com. Would you mind opening a support ticket from there so we can better investigate the issue mentioned?
You can open a bug report if your support is expired.
Thank you
How to solve this?
We recommend setting max execution time to at least 180 for importing the sample data. See: Increasing max execution to PHP
Hello,
The most common issue for this is the allocated memory size of your server. Please try this tutorial: https://goo.gl/TljS5E
If the problem persists, feel free to open a ticket on our support platform at https://my.hogash.com
Thank you!
someone with the same error? [Intervention] Unable to preventDefault inside passive event listener due to target being treated as passive. See https://www.chromestatus.com/features/6662647093133312 e @ SmoothScroll.min.js?ver=4.16.3:1
Hello,
Please make sure you are using the latest version of the theme, 4.17.5.
If you have updated and still see this error, feel free to open a ticket on our support platform at https://my.hogash.com
You can open a bug report if your support is expired.
Thank you
Hello, i need help for Kallyas Theme Version 4.16.4. i move my website to new server and i have many problems, when i try to edit webpage on admin area i take this error : Fatal error: Call to undefined function wp_reset_vars() in /var/www/vhosts/xxx/xxx/wp-admin/post.php on line 17 Also i cant open plugins.php webpage with same error. i have transfer all files, any help? thanks in advanced
Hi,
Thank you for contacting us.
We provide support through a dedicated support platform that can be accessed from https://my.hogash.com. Would you mind opening a support ticket from there, and provide an URL to your website, so we can better investigate the issue mentioned?
You can open a bug report if your support is expired.
Thank you
hello, when i login to my.hogash.com with my account there is not item in my account because i havent buy this template, i am the web developer. But i can prove that this template owns to my from hashtag id from admin area. Can i send an email with details of my problem?
is there any update coming? major one i mean
Hello,
The upcoming reelase will be the new Zion builder that will replace the existing page builder.
There is no major update for Kallyas at the moment.
Thank you.
Hi guys i really like the look of your theme from the demo. I am currently trying to find a theme to replace my current one due to load speeds and issues with Add Expires Headers on Google fonts .. I just wanted to enquire does your theme load google font’s locally from within the theme or from googleapis .. This is the issue that i am having now.
Hello and thank you for your interest in the theme.
The theme does not load the fonts locally. It uses the Google service on demand, meaning loads the API whenever you need to load a specific font.
Thank you
i want to use 3 of the ready demos on my 3 websites, am i suppose to purchase licences 3 times or one purchase is enough to have my 3 websites running ?
Hello,
For 3 different website, indeed you will need to purchase the theme 3 times, to have unique API keys.
Each purchase offers an unique API that can only be used on one website.
Thank you
Hi, I would like to purchase your theme and use your ‘Coming Soon’ template. Has the mobile UI been fixed as it appears incorrectly when looking at the demo version. Many thanks in advance.
Hello,
There are several coming soon demos on Kallyas, can you tell me witch demo you’re interested in?
Thank you.
Hi again, would it be possible to get an update? Many thanks again
Hi. Why did the demo not have any premade woocommerce products? Or even a couple of pictures (non-placeholder ones) for the demo? I expected a better demo for a 80$ theme…
Hello,
Depending on the demo you have installed, WooCommerce products should have been added to your installation if that specific demo has a shop page.
If you still need help with this, please feel free to contact us on our support platform, at https://my.hogash.com
Regarding the images, we are not allowed to provide them due to copyright laws, reason why we provide the placeholders. This is also specified on the theme’s main page.
Thank you
Good Afternoon. I just renewed expired support but for some reason your newer system does not recognize that I purchased two themes in 2014 before you moved the support to a new venue. Now I cannot send a ticket because it shows that I have no purchases even though I just purchased the support. Please advise ASAP. I have a client issue that I need some assistance with.
Hello,
in my.hogash.com try to log out of the platform, clear your browser’s cache, log back in and click refresh purchases.
Thank you
Good Afternoon. I tried that but it still won’t connect. My copies of Kallyas that I purchased were done on Themeforest.net and do not show on Envato Marketplace. I have the purchase codes for the copies I bought in 2014. How should I proceed? I need to be able to ask a question on the support but right now I cannot since it isn’t recognizing the copies that I purchased.
Hello Allison,
I have checked our system and indeed your purchase is not showing up.
Please check this video from the specific timeframe I have added. https://youtu.be/UVcXKkB5P1s?t=108
Let me know how it goes.
Thank you
I reviewed the video but the problem when watching the video is it is telling me to get the API key from you but it doesn’t recognize the purchases on Envato. There is nothing telling me how to get those to be recognized. This theme was bought in 2014 and the version is still 3.6 on the website because the client wanted to manage everything. Now she is running into problems on the site due to this.
My Themeforest.net and Envato account have separate log ins. Most of my purchases have always been on Themeforest.net. I don’t get how to connect them to Envato at this point.
Good Afternoon. I am still waiting for an answer on this. I really need to get my client’s theme updated and have purchased the additional support but now can’t ask any of the questions. Is there another way to do this? The theme they have on their site is from 2014 and has never been updated therefore, there is no API when that started. What is the best way to have this happen?
the link of the info button in the “Most sought after mobiles Feel the freedom not to have permanence” does not work on smartphones.You can find the website at: https://somos.waytel.es/
Hi,
Thank you for contacting us. We provide support through a dedicated support platform that can be accessed from https://my.hogash.com. Would you mind opening a support ticket from there, and provide an URL to your website, so we can better investigate the issue mentioned?
You can open a bug report if your support is expired.
Thank you
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