189 comments found.
Hi, i have a problem when i want to import the demo installation. I have a message : “the execution fail. Please check error.log” I don’t find a solution …. can you help me ?
Please increase your server php details. if you dont have idea about php or how you can do that ask your hosting provider.
Php version 7.2 or higher
upload_max_filesize = 128M
max_input_time = -1
post_max_size = 128M
max_input_vars = 8000
max_execution_time = 500
Memory limit = 256
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Dear Team, I would be so thankful to you if you could reply on my tickets.
Hi
Our support team will reply within 24 hours. Please be patient.
Regards
Hello, is there a one click demo import? Thanks
Hi
We have one click demo import features with our theme. 
Regards
Why i m not getting the confirmation email from booking form? I been inserting my email to the forms settings, and still not getting any confirmation email admin when somenone its booking
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I have already installed the theme but when i try to install the demo inside wordpress, it asks me for a php module. Where can i get that?
Hi
Contact your hosting provider. The will install PHP ZIP module on your site.
Regards
Hi There,
does anyone know what this warning is about?
Warning: array_merge(): Argument #1 is not an array in /wp-content/plugins/elementor/includes/base/controls-stack.php on line 1184
Thanks
Hi Make sure you are using updated plugins. If not resolved please open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
This actually happened just after I updated Elementor plugin. Ticket created
Update the elements kit plugin as well. If not resolved wait for support reply.
Regards
Does it support RTL fully?
Hi
Sorry for late reply, Yes we have added RTL demo with our theme.
Regards
Does it support RTL fully?
Hi
Sorry for late reply, Yes we have added RTL demo with our theme.
Regards
Hello Support Team, very nice Theme. I like to use it very much. Now a question, how to remove or replace the background image “pattern” ?
i found the setting
I sent a support request last week “Customizations Service”. There was no response yet. You can confirm the request and help me ?
Leo
Hi
Please be patient our team will reply within shorttime.
Regards
Hi
I have asked 3 questions to you 3 days ago at support center. But you reply only one question. 3 days ? please reply quickly
How do I remove or disable banner of inner pages? see: https://www.screencast.com/t/prrH7bchN1
Hi
You can disable banner from customiser banner settings http://prntscr.com/qodfef
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Thanks but when I disable that it also disable the breadcrumb title area see: https://www.screencast.com/t/QJoyaPAPsm
Hi
Yes its under banner area thats why its also disabled with banner area.
Hi guys,
nice theme, I’m creating a simple page but the rows seem to be included in a div class=”col-lg-10 mx-auto” which creates an horrible max-width: 85% boxed layout.
How can I remove permanently that in order to have just the div class=”container” as container? Thanks in advance
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Ok, done it 3 hours ago, no answers yet.
Child theme says parent theme is not installed and fails. Please help.
Please install parent theme first. And activate child theme.
Child theme requires to install parent as well.
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Can I buy this theme at a discounted price of $ 19?
Hi
It’s now 29$ Still in a discounted price,
Buy As soon as before increase the price again.
Regards
The main image says that the discount is $ 19 …Then this is your mistake ..
Hard refresh the page again, please.
Hi,
Is it not sticky menu available?
Thank you
Hi
Yes possible. Please check Home 3 demo
Regards
Thank you
What about Home 1 demo? I like the header of it.
Hi
You can do this too.
Regards
Thank you
Hi, I don’t have Skin Centre Demo (Home Page 03 Demo) I want to use it.
Hi
All demo are available in tools-> demo content install.
Install the default demo. You will found your desired home style in pages-> all pages
If you need more help open support ticket in our support desk.
Regards
Hi, Where can I edit the Offcanvas menu content?
Hi
Please check this https://www.youtube.com/watch?v=IeH9aGTeg-U&feature=youtu.be
Hi, I am not able to find your appointment page with the week days and time displayed in a table manner. I am only getting a form. Your website images show something like this : https://imgur.com/rYofyec . Where can I find this ? Thanks
Hi
There is an mistake by our Designer. There no form like this in our theme. They copied share the same image in html. We have replaced the images with WordPress theme images. Please check our live demo.
If you still feel confused please open refund request.
Regards
Are you planning for an appointment page like this in the future ? How can I raise a refund request, in case if we decide to request one ? Thanks
Hi
We have planned to add an appointment page like this according to features requests.
Contact envato for this.
Regards
Good luck!
Great Work! Congratulations, GLWS
