2369 comments found.
Hi, is it possible to make 2 differents home page with 2 design STRICTLY different base on a device ? If am on a mobile it loads 1 home page and If I am on a computer it loads an other home page
Hi sylveol!
You can make 100% different pages but the switching would require custom server/PHP code. Not sure what you are trying to do but this method is no longer popular, has been replaced with “responsive” design/coding, so there is not much info/support floating around the web for what you need.
Thanks and cheers! 
I tried to make a home page based on client wishes, but I cannot find the solution.
Hi sylveol!
I am sorry to hear that, hope you find a good solution with your client.
Thanks and cheers!
Hi, how can I change the red highlights in the woocommerce objects? (the shop food demo)
Hi gabys86!
Please open a ticket with example link and wp-login at http://arktheme.com/open-ticket/ so we can check it out for you.
Thanks and cheers!
Hi, i’d like to advice you that the icon “Houzz” is not working when you use it. Can you fix it please ? thank you
Hi sylveol!
Works for me on my localhost so the issue might be with something else, can you please open ticket with your wp-login and link to reduced test case http://arktheme.com/open-ticket/
Thanks and cheers!
Hi there I had a fresh install WP(5.4) After install theme (import demo) When I try to edit page it can not save(Update) Keep showing error like Updating failed. The response is not a valid JSON response. Please help
Hi stevenyu!
Please open a ticket with your wp-login and link to the specific admin page in question: http://arktheme.com/open-ticket/
Thanks and cheers!
Hi, I’ve got the latest version of Ark and the License in place on the dashboard but I’m unable to update Advanced Custom Fields – can you tell me how this can be done? thanks
Hi jonesy2367!
We will be releasing an update later this week which will include the latest version of ACF, among other things. Their own online updater works only if you have your own license from them.
Thanks and cheers!
not buying because its subscription base i hate subscription sites
Hi 99graphicdesign!
That is false, the theme license is a fixed cost. You need 1 license to be able to use the theme on 1 website. You buy this license only once. All themes on ThemeForest are and must be like this.
Thanks and cheers!
I, this theme is still supported with future update?
Hi stefanpeterhans!
There will be an update before May, adding all the new Google Fonts that popped up lately and more, watch the changelog section.
Thanks and cheers!
Love the theme, but I can’t seem to change the default font on my blog articles, no matter what I try, can you help me with this?
Hi FinnLobsien!
Please open a ticket at http://arktheme.com/open-ticket/ with your wp-login and relevant page links.
Thanks and cheers!
Hi! Is theme still maintained? Is your Trello ark roadmap board still active? 4months without updates, but lot of bugs still there
Does Ark has ACF Frontend form capabilities. Can I build a form from ACF for frontend submissions?
Hi alrandw!
Yes, it should work. Maybe you will need to enqueue something (ACF script?) on frontend first, so if you will struggle, please open a ticket with details and wp-login and we will look at it together.
Thanks and cheers!
Hello !
I created a page and suddenly couldn’t edit it anymore, I got this error message : ” Element Call To Action 4 was saved incorrectly and it is corrupted. You need to delete this element and create it again. This happens with 1:100 000 chance, so co”
Can’t access to the page to change this element. What can I do ?
Thanks a lot !
Hi Fae_Art!
Please open a ticket at http://arktheme.com/open-ticket/ with your wp-login and link to the page in question.
Thanks and cheers!
good gay!
in the header setting, we can insert the template after menu, can just insert before the menu?
Thanks
Hi dennis5495!
If it is not listed as possibility there then it is not possible I am afraid.
Thanks and cheers!
HI My site needs to be compatible with PHP 7.4, Can you help?
Hi krpasan!
Theme should be compatible with PHP 7.4. Perhaps the error is coming from something else. If you want, you can open ticket with your wp-login and details of the error message here:
http://arktheme.com/open-ticket/Thanks and cheers!
HI, I have error if i change my php version to 7.4
Hi krpasan!
Theme should be compatible with PHP 7.4. Perhaps the error is coming from something else. If you want, you can open ticket with your wp-login and details of the error message here:
http://arktheme.com/open-ticket/Thanks and cheers!
sorry, but in functions.php, row 590 ” if( 0 === strpos( $framework_url, ‘https://' ) ){ $framework_url = $framework_url . ’//’; } ” must be not “0 ===”, “false ===”,
Hey Janna, you are completely right. Thanks for the info
thanks you and please : in “ark/framework/components/widgets/latestNews/class.ffComponent_LatestNewsWidget_Printer.php” , row 27: change ‘echo ($args[‘before_title’]) . ark_wp_kses($title) . ($args[‘after_title’]);’ to
‘echo ($args[‘before_title’]) . ark_wp_kses( __($title, ‘ark’ )) . ($args[‘after_title’]);’
Thanks!
Hey Janna!
1.) First change was just released
2.) This change is against WordPress rules – you cannot insert variable in __() function
Best, Thomas
I’m having problem with updating the theme. It’s has been like that for months. I’m trying to update from 1.44 to 1.47 Ark (theme) and the updater give me errors each time, for example:
There has been a critical error on your website. Please check your site admin email inbox for instructions. (email never arrives)
or
UPDATING 4 / 7 Ark Core plugin failed installation. plugin does not exists in the path something went wrong, please open ticket here and include your WP login SUPPORT FORUM
Everything else on the website works apart from that updater.
Anyone else with similar problem or know what I can do to fix it or finally update the theme?
Hi Adrian-1!
Please check if you have enough disk space. It is not normal to fail so if it continues then re-install all files manually with the package from ThemeForest > Downloads. Always make full backups before doing anything.
Thanks and cheers!
The theme is very flexible and I recommend it, but again when I try to add SSL certificate to the domain of my website, but I guess that a php-function doesn’t allow it.
I am sure that everything is set up properly during the hosting process, even the hosting support confirmed it.
The database and admin panel show that everything is https, but when the page loads through the front-end, it redirects to http 
I have no other plugins installed to affect to SSL certificate.
Has anyone had a similar problem?
this time them problem project is https://lively.design , again whit SSL certificate
Hi Stanislav_89!
Check home_url and site_url in SQL database. Also check for any traces of “http” there too. Everything should be https in there.
Thanks and cheers!
Hello, everything in the database has been changed of https. Permalinks is updated , everything is https in wp-admin.
Еven when I initially load a page through the front end, it shows for 1 second SL and then changes again to http.
Hi Stanislav_89!
Perhaps some cache somewhere? There is not much we can do to help you with these server issues as they are very specific to your case.
Thanks and cheers!
Fixed! It turned out that mixed content , old url of 2 images…. Now is OK
Hi there. You flagged with Bootstrap 4 but the themes seem to be 3. What about 4?
I’m using the full screen menu and on one page (A) I have a dropdown to another page (
. But as soon as I make the dropdown in the menu, I can no longer open page A. Is there a way I can open page A (even though it has a dropdown)? Thanks
Hi Steve!
Could you please open separate ticket for these as well? We would need to see the examples in action.
Thanks and cheers!
Hi – Is there a way of increasing the size of the counter circles in the Ark theme? thanks Steve
Hi Steve!
Please open a ticket with the example counter page, your wp-login, and desired design mockup.
Thanks and cheers!
thanks
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