2356 comments found.
Does anyone know a simple nice looking product filter for WooCommerce that works with Ark theme. I’ve tried BeRocket, however it does not work.
Hey Samted,
what kind of issues you are experiencing?
Best, Thomas
Thomas, I’ve found workaround. Thank you!
Hey Samted,
I’m glad that you’ve figured it out.
Thomas
You guys said that there will be an update before May, adding all the new Google Fonts that popped up lately and more. But nothing released until now.
Hey Saadulla!
We’ve just released the update.
Best, Thomas
Image URL http://demo.arktheme.com/cosmos/wp-content/uploads/sites/22/2017/06/hill-white.png is causing browsers to not show a “padlock” indicating I have a SSL certificate. Where is the URL located so I can replace it with a “https” URL I am hosting. Any assistance is greatly appreciated.
Hi Addicted2Fresh!
It is from the demo xml import file, here is the relevant (XML) source code. If you are unable to replace the image for whatever reason, you can always replace this URL string in your SQL database, using for example phpMyAdmin.
Thanks and cheers! 
Good afternoon, I really appreciate the swift reply. I changed the file name to a self hosted image, cleared my site cache, and optimized my databases; but my site still does not have the padlock. When I ran the site through www.WhyNoPadlock.com I received another “Mixed Content” error:
An image with an insecure url of “http://demo.arktheme.com/cosmos/wp-content/uploads/sites/22/2017/06/hill-white.png” was loaded on line: 194 of https://thechaos.co/.
Now I am in phpMyAdmin where can I locate the string to replace it?
www.TheChaos.co is my site
Hi Addicted2Fresh!
There is a search feature there you can use to locate the string. Otherwise please open a ticket with logins and we can just swap the URL for you. http://arktheme.com/open-ticket/
Thanks and cheers!
Ticket opened.
Issue still not resolved, reply for my ticket differs from what you said here. Please advice how to fix issue. Thank You.
Hey Addicted2Fresh,
Just answered
Thomas
Thank you Thomas your help is very much appreciated. All mixed content errors have been cleared.
I’m glad to hear that
Thomas
Been awhile, updates coming?
Hi Paul57!
There will be an update this week, it’s being finalized now.
Thanks and cheers!
Thanks, but was thinking more along the lines of NEW features or something radical like how it was when i bought it, I’m thinking other theme options have passed you.
Hey Paul57,
Ark is a pretty comprehensive theme itself and we are rather working on making it all work smoothly instead of just throwing a bunch of new features here and there. However, what would you like to see there?
Thomas
Hi guys,
for a new website project, with Ark of course 
, I’m thinking to use Custom Post Type Plugin to creating 2 different portfolio post type besides the default one.
I’ve made some tryes in another my webisite with Ark: I’ve created 2 Custom Post Type “Works” and “Exhibit”. For showing Works and Exhibit posts I want to use a Ark’s portfolio integrated block without create a custom loop.
This is for have a full funcitionality of your portfolio block such as overlay, label, icon, and much more.
Obviusly the porfolio block doesn’t show me the CPT Works and Exhibit, but only the default Portfolio post type.
Is there a way to have this with Ark?
Best
Hi skop81!
It might be possible via the “Loop” tab of the Portfolio element, if configured properly. You need to declare the CPT slug name in there, using the Args variable field, like this: https://pastebin.com/raw/wEW8Ndak
Thanks and cheers!
Wow! Thanks guys!
I’ll try now!!!
Thank’s a lot!
Best theme ever, best theme all times!
It works as I want! Congrats guys, I’ll go to buy my 5th licence!
Hey man!
Thank you very much, we are really happy, that you like it .
Thomas
Hi,
I just had a notification…
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, fresh-framework.
do you know why this might be?
thanks
Hi jonesy2367!
Could be anything really, you could open a ticket with more details at http://arktheme.com/open-ticket/
Thanks and cheers!
Hello guys, Nice theme. i really liked to work with it. A question, are you going to make it “Structured data and schema” compatible. I thought it was until testing a FAQ accordion and seeing it’s not detected as a FAQ with Google. SEO is very important and would really appreciate if you can implement that in next update ^^ Otherwise, what is your advice to make an accordion FAQ schema compliant for now ?
Hi zpierre!
I will add it on the list of things we would like to see added, thank you for your suggestion, it is a good one. For now, you might try installing some free FAQ plugin which already has the schema code in it.
Thanks and cheers!
Hi, is it possible to make 2 differents home page with 2 design STRICTLY different base on a device ? If am on a mobile it loads 1 home page and If I am on a computer it loads an other home page
Hi sylveol!
You can make 100% different pages but the switching would require custom server/PHP code. Not sure what you are trying to do but this method is no longer popular, has been replaced with “responsive” design/coding, so there is not much info/support floating around the web for what you need.
Thanks and cheers!
I tried to make a home page based on client wishes, but I cannot find the solution.
Hi sylveol!
I am sorry to hear that, hope you find a good solution with your client.
Thanks and cheers!
Hi, how can I change the red highlights in the woocommerce objects? (the shop food demo)
Hi gabys86!
Please open a ticket with example link and wp-login at http://arktheme.com/open-ticket/ so we can check it out for you.
Thanks and cheers!
Hi, i’d like to advice you that the icon “Houzz” is not working when you use it. Can you fix it please ? thank you
Hi sylveol!
Works for me on my localhost so the issue might be with something else, can you please open ticket with your wp-login and link to reduced test case http://arktheme.com/open-ticket/
Thanks and cheers!
Hi there I had a fresh install WP(5.4) After install theme (import demo) When I try to edit page it can not save(Update) Keep showing error like Updating failed. The response is not a valid JSON response. Please help
Hi stevenyu!
Please open a ticket with your wp-login and link to the specific admin page in question: http://arktheme.com/open-ticket/
Thanks and cheers!
Hi, I’ve got the latest version of Ark and the License in place on the dashboard but I’m unable to update Advanced Custom Fields – can you tell me how this can be done? thanks
Hi jonesy2367!
We will be releasing an update later this week which will include the latest version of ACF, among other things. Their own online updater works only if you have your own license from them.
Thanks and cheers!
not buying because its subscription base i hate subscription sites
Hi 99graphicdesign!
That is false, the theme license is a fixed cost. You need 1 license to be able to use the theme on 1 website. You buy this license only once. All themes on ThemeForest are and must be like this.
Thanks and cheers!
I, this theme is still supported with future update?
Hi stefanpeterhans!
There will be an update before May, adding all the new Google Fonts that popped up lately and more, watch the changelog section.
Thanks and cheers!
Love the theme, but I can’t seem to change the default font on my blog articles, no matter what I try, can you help me with this?
Hi FinnLobsien!
Please open a ticket at http://arktheme.com/open-ticket/ with your wp-login and relevant page links.
Thanks and cheers!
Hi! Is theme still maintained? Is your Trello ark roadmap board still active? 4months without updates, but lot of bugs still there
Does Ark has ACF Frontend form capabilities. Can I build a form from ACF for frontend submissions?
Hi alrandw!
Yes, it should work. Maybe you will need to enqueue something (ACF script?) on frontend first, so if you will struggle, please open a ticket with details and wp-login and we will look at it together.
Thanks and cheers!
Hello !
I created a page and suddenly couldn’t edit it anymore, I got this error message : ” Element Call To Action 4 was saved incorrectly and it is corrupted. You need to delete this element and create it again. This happens with 1:100 000 chance, so co”
Can’t access to the page to change this element. What can I do ?
Thanks a lot !
Hi Fae_Art!
Please open a ticket at http://arktheme.com/open-ticket/ with your wp-login and link to the page in question.
Thanks and cheers!
good gay!
in the header setting, we can insert the template after menu, can just insert before the menu?
Thanks
Hi dennis5495!
If it is not listed as possibility there then it is not possible I am afraid.
Thanks and cheers!
HI My site needs to be compatible with PHP 7.4, Can you help?
Hi krpasan!
Theme should be compatible with PHP 7.4. Perhaps the error is coming from something else. If you want, you can open ticket with your wp-login and details of the error message here:
http://arktheme.com/open-ticket/Thanks and cheers!
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