8685 comments found.
hi! it’s possible to show a different menu in mobile version? thanks,
Hi adriboixet! No sorry this is not possible but you can hide and show menu items on various breakpoints, by the end you can modify it… try to paste a code like this:
@media (max-width: 569px){
.menu-item-mobile-hidden{
display: none !important;
}
}
@media (max-width: 959px) and (min-width: 570px){
.menu-item-tablet-hidden{
display: none !important;
}
}
@media (min-width: 960px){
.menu-item-desktop-hidden {
display: none !important;
}
}Then in menu items class options paste this classes based on your needs, ex: https://undsgn.d.pr/HazkTB
Okay, but when I want to hide the title of a submenu, so that the page goes directly, everything disappears.
You cannot hide only the title since this is the parent element of the list if you do this in HTML everything inside disappears as well. Anyway, as explained with this trick you can basically have a completely different menu for each device. For example, if you insert “menu-item-mobile-hidden menu-item-tablet-hidden” the item will be visible on desktop, while with “menu-item-desktop-hidden” only on a mobile.
Ok, and it’s possible to activate the sticky option on mobile???
This is inside the Theme Options: https://undsgn.d.pr/49etez
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket! Thank you! https://support.undsgn.com/hc
i mean sticky row. It doesn’t work for me in mobile version
We were talking about menus, but no, it’s not an option.
Hi,
Is there any way to add a button below the sidebar-details on a portfolio ”Sidebar stack”? https://undsgn.com/uncode/portfolio/sidebar-stack/Thanks!
Hi karlforsberg! No sorry, unless you modify the templates (that I discourage), there is not a native option, at least you can create a similar layout with the Page Builder but then is not scalable as the simple preset.
Presale question: Is it possible to make a fixed video background in a row? I know it can be quite tricky in other themes.
Hi FrederikBaastrup! Sorry what you refer exactly with “fixed”? Do you mean when scrolling? In case we confirm this is not possible, the fixed position in CSS is parameter of the background, a video (even if you see as a background) is a complex element (generally iframe) to which the background fixed property cannot be applied. It would be possible but with complex JavaScript calculations that would slow down the scrolling, so it is not supported. Not sure if Slider Revolution that is part of Uncode supports it, in case you can create a Row with Slider Revolution with the dedicated page Builder module. I hope this makes sense!
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Theme header don’t work with Agile Store Locator WordPress plugin
Hi chandlerka! It’s not supposed to work with any plugin out there, there are more than 31.000 WordPress plugins and compatibility can be granted only with the most famous as it is (sincerely it’s the first time I heard about this plugin).
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation, check what is the issue is related and if it’s possible to adjust someway: https://support.undsgn.com/hc
Can I add custom elements to WP Bakery using this tutorial:
https://wpbakery.com/features/extend-wpbakery-page-builder/?q=%2Ffeatures%2Fextend-wpbakery-page-builder%2F&v=9025a1ae8c64I’m adding a custom element to use the wavify library to add animated svg separators
https://github.com/peacepostman/wavifyHi rvalenta! Yes sure if you’re a developer you can do whatever you want, but this falls within the territory of customisation and is the responsibility of the customer (not supported).
How can I block the footer from getting indexed in Google? I need to add a no-index tag to the content block but can’t find a way to achieve this.
Hi leoro123! Content Blocks are not indexed since they are not accessible as stand alone contents, obviously you cannot expect that only a part of the page is not indexed, this is simply not possible.
Hi everyone! I hope you doing great on this pandemic times. I would like to know if this theme support Wordpress 5.4 I was wondering if I could install it.
Thank you in advance! Regards, Tony
Hi megapublicidad! The latest release is dedicated to WordPress 5.4: https://support.undsgn.com/hc/en-us/articles/213454129
Hi ! I still have an old version (1.3.3) on an old site (Shame on me: – /). What is the safest way to update to the latest version? Thanks !
Hi nandaro! Since you have a version of years ago (2016) I strongly suggest to perform a backup first: https://support.undsgn.com/hc/en-us/articles/360001216518
Then you can update with the Envato Market plugin: https://support.undsgn.com/hc/en-us/articles/214001205#envato-market
Thank you very much for the quick response! I managed to update it very easily and everything works perfectly. Definitely one of the best theme for me.
Nandaro
Hi nandaro and thank you for the confirmation! 
Hello ! Just a silly question, how to add a video from Youtube without using eEmbed elements ? I found it threw the classic interface but not with EditFrontend or EditAdmin
Thanks a lot
Hi remidoubi! I’m sorry but your question is really not clear, anyway if you want to use the native Page Builder elements you have to use the oEmbed method ( https://support.undsgn.com/hc/en-us/articles/213457149 ), otherwise use the classic embed code from YouTube but in this case you can also use in the Raw HTML element from the Page Builder. I hope this makes sense.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hello, thanks for your answer. Ok it works with RawHTML.
I find oEmbed is really not convenient. I am really surprise you didn’t include in your frontend editor a “media” box to show a video from Youtube just with the link (like in the classic wordpress editor, or Gutenberg, or Elementor etc…), maybe in the next update ?!
Thanks anyway have a great day !
Hi remidoubi and thank you for the confirmation!
Thank you for suggestion but I really don’t think we’ll never include a method as you ask since it can be only good for a simple video. In fact, with the oEmbed method, an external media can be inserted in the Media Gallery and used as a normal image to create advanced galleries, something that is possible not in the classic WordPress editor, not in Gutenberg, or in Elementor, ex: https://undsgn.com/uncode/works/portfolio-full-width-video/
You can delete this message. Just solved it by reading up other requests. Thank you.
Hi giordastar and thank you for the confirmation! Appreciated! 
Hi, my client has a not registered uncode theme installed (1.7.5). I bought a license today but I cant register it with the purchase code and the generated token. There is this message: “You have entered invalid credentials, or your Envato account does not include Uncode among your purchased items.” What can I do instead of a new installation?
It worked! Thank you so much!
Hi the_guitarist95 and thank you for the confirmation!
Does Undsgn support PHP 7.4?
Hi pharcyded! Yes, compatibility was introduced from version 2.2.2: https://support.undsgn.com/hc/en-us/articles/213454129
Hi team,
Can you please share how I can edit the font size of the tabs titles? I found a CSS fix in the comments here:
.panel-title { font-size: 18px; }
However, this works only on the font size of the Accordion titles, but not the tabs. I also found this example here, but it’s not affecting the tab titles:
.panel-title > a span{ font-weight: 300 !important; font-family: Arial !important; letter-spacing: 0.1em; text-transform: lowercase; }
I have tabs and accordions on the page and need them to be with the same (at least similar) sizing. Do I need to assign class ID to a row / column / tab extra in order for this to take an effect?
Thank you in advance!
Hi RenovatioDigital! When ask for support please use the same account used to buy the theme, it’s not possible to offer for support if the purchase is not verified. We as an author, also have to abide by the terms of the contract with Envato (ThemeForest) which is to the customer and the marketplace’s own interests. Thank you for understanding.
Please advise how can I solve this?
Hi BMX700! Did you also update Uncode to a recent version? The latest version of Uncode is Uncode 2.2.7, it seems that you are still using a super old version (at least what we can understand from a single screenshot): https://support.undsgn.com/hc/en-us/articles/360000284218
Thanks for your quick reply. I have Uncode 1.6.0. I was unable to find update option in WP admin. How can I update to the latest version? If you can send me link with instructions, that will be much appreciated.
Please follow the docs, as described the build-in update option is available from Uncode 1.8 and following versions: https://support.undsgn.com/hc/en-us/articles/214001205
You should update with the Envato Market plugin: https://support.undsgn.com/hc/en-us/articles/214001205#envato-market
Moreover, since it’s very old version don’t forget to create a backup first: https://support.undsgn.com/hc/articles/360001216518
Hi,
How can I translate “page options” section in the pages.
Hi tolgaaksakal! You can use Loco Translate or other method you prefer, please note that you can find the terms in the Uncode Core plugin (not inside the theme), the same also if you use WPML. So please check in the plugin namespace.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Why is the background image not applied?
https://drive.google.com/open?id=19DweQ4t8AQLmiRU3oJk8K6fswbdHqu35Hi crepas! From a single screenshot is practically impossible to understand if you have an odd issue. How can you understand background image is something that works for everyone: https://undsgn.com/uncode/showcase/
You should evaluate to open a private ticket or at least share your site URL so we can check. Anyway, from you admin it seems you have an old version of Uncode and you have also extra plugins (since the UI now is different and I see elements that are out the original Uncode positions), try to update the theme first.
I send you a message on your profile themeforest for the reset of my regular license because My previous installations of Uncode are no longer active (and files are deleted from the server), and I want to use Uncode on a new domain,
thanks
Hi seba2419 and sorry for the delay during weekend! We replied to your message! Just give it a test now!
Sorry I download this theme but reggae license doesn’t work. I don’t have any site with this theme and license. This is first website the I have install this theme. Can you help me?
Hi seba2419! I think it should be fixed now!
Good evening! I hope you’re doing fine.
I’m trying to create an album gallery just like the one that you teach in this video: https://youtu.be/vdbmo4zYxRw. I’ve already created the gallery, but in my content block when I try to add the gallery with the Media Gallery element, it says that it couldn’t find any “gallery” media.
https://imgur.com/Hx7O1GD https://imgur.com/u5XouaQCould you please help me?
Many thanks
Ok, so, apparently when I try to add it directly to a page, it works. Is it really not possible to add an album gallery to a content block, that would be inserted to a page later?
Here you can find all info you may need to work with Albums: https://support.undsgn.com/hc/en-us/articles/360000110049
Otherwise, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
pre-purchase question, I would like to achieve the same result as your portfolio. Yes, I would like to have a portfolio very similar to what you use on uncode. You can see the photo here: https://imgur.com/a/S1d3Hn5 Can you tell me how can I do to get this result?
Hi Quivon! This is just a Posts element, nothing special, everything is configurable from the module options, confirmed!
If after purchasing the theme you need help just ask our support: https://support.undsgn.com/hc
