19038 comments found.
Hello! I would like integrate Stripe Connect, do u know if it’s possible do it? Thank u!
Hey,
we did never tested it so we don’t know if it would be possible or not unfortunately.
Best regards,
Muffin Group team
I am trying to add some extra css to the shop category archive pages but i cant seem to be able to find the right tag. I know woocommerce pages use .woocommerce , .woocommerce-page and .post-type-archive-product and for the single product .single-product but i cant seem to be able to find the one for the shop category pages. Can you please help?
specifically i am trying to add this code to shop category pages only.
[pre] #Subheader .container { max-width: 100% !important; padding-left: 15px !important;} .section_wrapper { max-width: 100% !important; } [/pre]
Hi,
please provide link to page for which you want to catch right class.
Best regards,
Muffin Group team
You can catch it by this class—> https://prnt.sc/s10ge6
Got it thank you. I needed all the categories, so I used the tax-product_cat class. Perfect, thank you!
You are welcome!
Hi Team
Can you please let me know how to add http://themes.muffingroup.com/be/software/pricing/ this page in BeSEO template?
Also let me know which template of Be Theme is used in https://marketinglabh.com/ this website.
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Hi, i’m not being able to change the background color of my mobile menu, can someone tell me where i can change it?
Hey,
please send us screenshot of which background (where) you would like to change color.
Best regards,
Muffin Group team
This is the link: http://grupotcs.cl/ I want the mobile menu background to be white and not gray.
Thanks for the link. The option responsible for this background color is called Top Bar Left | background and you will find it under BeTheme Options > Colors > Header section.
How do I enable the editor for text fields? Editing the set and content is very difficult because the content is part of HTML. https://imgur.com/03PTrzq What is WPBackery for if it doesn’t work?
Hi,
pre-built layouts were built with Muffin Builder tool which is much lighter, easier in use and faster. We did not built those demos with WP Bakery (previously known as Visual Composer) or Elementor because it’s an additional plugin and in reference to right agreements, we can not force users to use 3rd party plugins. Also, for many users, Visual Composer and Elementor just doesn’t work right because plugin is quite heavy and requires much better hosting service than Muffin Builder.
Best regards,
Muffin Group team
Ok, but Muffin is simply difficult and not convenient to use. A normal user will not understand the insertion
or .
Not to mention the use of embedded css, which is simply old in 2020
What “insertion” normal user won’t understand? Do you mean shortcodes like https://prnt.sc/s0nqxa ? If yes, those are plain/raw shortcodes and they are being used in situations when it is necessary to achieve desired layout.
Things like this are much easier to use and using them that way, you can achieve more diverse layouts. If you will have a closer look on our demo with shortcodes listed https://themes.muffingroup.com/be/theme/shortcodes/typography/#buttons you will see that each shortcode has been described.
If you wish, you can also use Visual Editor—> https://prnt.sc/s0nug3 item instead of Column where you have WYSIWYG editor with shortcodes included but it is not as flexible as Column in our opinion. Using any WYSIWYG editor you are always somehow blocked with possibilities.
According to CSS, we provide it in case when someone ask for something what is not included. We understand that each user is different, sometimes needs something that can not be achieved with included options and then we provide custom css to help him with what he need. Please note that we can not add any single thing that someone ask for because in such case we would have millions of options for the most basic/simple things what has huge impact on server requirements and page speed loading. But as you know, those aspects are really important nowadays. Therefore, we must balance between adding options according to most frequently asked questions and factors as mentioned above.
Hope this makes sense and thank you for understanding!
Hi! I tried to import a prebuild theme, but it didn’t import all, slider and style were missing. What did I do wrong? I cannot use Wordpress plugin reset, because I’m afraid to lose database content 
Can you please help?
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
hi, for the demo pay 2 (https://themes.muffingroup.com/be/pay2/), how can i remove the social icons at the bottom area?
Hi,
these are footer widgets. More details about them, you will find in the documentation.
Best regards,
Muffin Group team
Hi, I have seen that the theme is not compatible with php 7.4.0. When will something be done here with an update?
regards
Hi,
BeTheme is compatible with PHP 7.4.0 of course. If something does not work on your end, we recommend to remove theme files and upload the most recent files instead.
Best regards,
Muffin Group team
[11-Apr-2020 12:22:08 UTC] PHP Notice: Undefined index: in /opt/www/laendlecode/wp-content/themes/betheme/functions/builder/class-mfn-builder-front.php on line 342 [11-Apr-2020 12:22:08 UTC] PHP Stack trace: [11-Apr-2020 12:22:08 UTC] PHP 1. {main}() /opt/www/laendlecode/index.php:0 [11-Apr-2020 12:22:08 UTC] PHP 2. require() /opt/www/laendlecode/index.php:17 [11-Apr-2020 12:22:08 UTC] PHP 3. require_once() /opt/www/laendlecode/wp-blog-header.php:19 [11-Apr-2020 12:22:08 UTC] PHP 4. include() /opt/www/laendlecode/wp-includes/template-loader.php:106 [11-Apr-2020 12:22:08 UTC] PHP 5. Mfn_Builder_Front->show() /opt/www/laendlecode/wp-content/themes/betheme/page.php:26
Please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
I have sent you the email. But at the moment php 7.3 is still up.
Thanks. We will reply as soon as we check.
Can i add audio to the BE Video?
Hey,
if you mean main Vimeo video, it has option volume option when you hover over video.
Best regards,
Muffin Group team
refer to this video : https://www.loom.com/share/8c834bc60eb448f298afc744ef2e0bf4 how do i change the h2 size tag in that particular section only?
thank you.
Hi,
to change the size of this specific tag, you have to use inline styles. For more details, please read this article.
P.S. As you can see, your Themeforest’s support has expired quite long time ago so we would be greatly appreciated if you can extend its period before future theme customization support questions.
Best regards,
Muffin Group team
hi
I already purchsed a theme in 2018 and for development purpose i used theme in greenhatmarketing.net but now it is on my own domain habbah.org.pk and i didn’t entered the theme purchase code to register the theme, today i saw many updates and i want to update my theme and also want to update some features, but when i entered the code it says the code si already registered and i have to de register from greehatmarketing.net but the development website is delted. Kindly please help me on this
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Suddenly, the purchase buttons on the site have stopped appearing. When I check the options of the theme for the store it tells me that I have to have woocommerce installed, as if it didn’t detect it. In fact, I have switched to a general wordpress theme and all product buttons come out, but when I reinstall betheme I have no buttons ??? My client does nothing but claim it, what happens? Can you help me? Urgently!!! Regards
Hi,
we suggest to check if your client did not enabled Catalogue Mode under BeTheme Options > Blog, Portfolio & Shop > Shop section.
Best regards,
Muffin Group team
Obviously, I checked that before I opened this ticket. This changed by itself, it doesn’t happen with a standard wordpress theme, so there is a bug in the theme. Can you help me? Regards
In such case, please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
I need a email address to I create a new user.
It has been fixed with the latest update to your theme. Thanks
You’re welcome! 
One more question, I ve been trying to set the shop page to full width but I dont seem to be able to find the setting. I am guessing it needs custom css, any help? Thank you!
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
sent
Thanks, we will respond as soon as we check.
Thank you! One other question, for some reason breadcrumbs are not showing up in single products pages, I tried disabling all extra plugins, I removed all custom css, but still cant see the breadcrumbs, they work in all other pages.
Please send us link to product page privately as well and we will check what might be the reason.
Is there a way to show 2 products/columns in the mobile version (in shop, home page etc), instead of just 1? Its a lot of waste of space and its not intuitive at all when we have only 1 product in mobile, people need to slide down through tons of products to check the catalog.
I think have 3-4 licenses of this theme and I just realized that this is not in the options. Its crucial for a store to be able to adjust the mobile version, if this is not possible I will have to look on another theme unfortunately and i really like your theme.
I saw your comments about a year ago and two years ago and you are mentioning that it doesnt make sense to have 2 columns in mobile version… I am sorry but from UX point is by far the best option, checking two products at a time, when smartphones have 6” screen, check websites like dollskill.com or us.killstar.com and hundreds other and you will see how faster the experience is. That being said let me know if there is an option to hard code something like this, as the 1 column is definitely not visible appealing for mobile. Thank you!
If the reply will be I need to hardcode this, please let me know which files I need to edit so I can change this in the entire site. I made the mistake to buy the license a while back and the client finally decided to move forward with the project, I dont wanna spend more money and already designed the entire website only to get stuck on this…
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
sent
Thanks, we will respond as soon as we check.
Hi. When activating the Action Bar, 3 links appear:
Partnership information, FAQ, Help Center
I can’t find a way to remove them. Can you help me? Thank you.
Hey,
you have additional menu set instead of social icons and you can manage it under Appearance > Menus section.
Best regards,
Muffin Group team
Hello, i noticed that the standard “woocommerce store notice” goes above the main menu, covering it ( see https://ibb.co/phygM73 ). Furthermore, the entire header is moved downwards. Can you help me pls?
Hi,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
Thanks, meanwhile i solved it by putting some html code in the top hook. The problem appeared on all pages if the default “woocommerce store notice” was activated. It may be helpful to investigate anyway.
Unfortunately we were unable to re-create this issue on our side thus we asked for the link to site where this happens so we can investigate further.
The “Be” favicon under my saved shortcut websites in Firefox (Mac) is impossible to remove. How in the world is that possible?
- I did go under Be Theme Options > general > favicon and changed it there, and also added the png for IOS - I did go under Appearance > Customize and uploaded all logos there - I did go in my ftp thing and manually remove and upload the correct favicon.
STILL, the “Be” favicon shows up but ONLY in my “saved websites” in the bar under where you put the domain url in Firefox on a mac computer.
Please tell me where I can go and change that. I haver had that problem before! Where is that hidden???
Thank you in advance.
Hi,
to replace default favicon, all you have to do is set own under BeTheme Options > Global > General > Icon section. So, if you already did it but still have default icon saved in your browser, you have to clear browser’s cache.
Best regards,
Muffin Group team
I think its time for Betheme to have mordern visual builder like DIVI and ELEMENTOR. Is there any plan on upgrading soon?
Hi,
we got it in plans but the main idea of Muffin Builder is to be as light and easy in use as possible.
Best regards,
Muffin Group team
hi there, im trying to do animated headline in h1 tag. when i add a js or plugin the logo disappear for some reason. is the any shortcode with betheme for animated txt, example https://codepen.io/Attrexx/pen/jAjvJo PS; i have support license from client Betheme
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello, I just installed my theme and while installing the required plugin Slider Revolution I get this message:
Downloading installation package from https://api.muffingroup.com/plugins/download.php?code=c53a95e1-fd7b-4da1-93b4-613719d0d232&plugin=revslider… Unpacking the package… An error occurred while installing Slider Revolution: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.
How can I fix it?
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
