26871 comments found.
Hi there. When I try to post the link on my facebook page, a lot of other images pops up also ads. How can I set to pull only the featured image?
Hi,
Normally the featured image of the post will be displayed when sharing on socials, if the necesarry og tags are available https://developers.facebook.com/docs/sharing/webmasters/ Most socials use them when sharing. If these are not available for your content, there may be issues. The easiest way to add them would be with a SEO plugin, for example – https://yoast.com/help/getting-open-graph-for-your-articles/ Then use the facebook debug tool to test https://yoast.com/help/facebook-sharing-updated-details/ If you need help or you have more questions please use the support forum. We will provide assistance.
Thank you! Simion C.
Hi, please advise how i can remove numbers from pages and categories URLs. i have send emails without responses.
com/?p=1253
Hi,
Sorry for the delay, there were a few days off for celebrating Easter. We will reply in all emails/topics as soon as possible. Regarding the question, that would depend on your permalink structure, please check https://wordpress.org/support/article/using-permalinks/ The theme does not have settings for the permalinks, or interfere with them in any way. If you have more questions, we will continue in the emails you have sent, that would be better if possible.
Thank you! Simion C.
Hi I saw this theme available for around $9 at https://www.wpjackpotsale.com/product/newspaper-wordpress-theme/ ... is it a genuine product to be trusted ? They say they have a license to resell without support. Kindly verify
Hi,
The theme is only sold officially on themeforest https://themeforest.net/item/newspaper/5489609 This will guarantee the theme integrity, the full theme features, also a valid license key and support. Purchasing it from other sources is not recommended.
Thank you! Simion C.
Newspaper has a compatibility/bug issue with SEOpress.org plugin, it causes issues with SEO title/descriptions. I sent an email a week ago but haven’t heard back. Would appreciate if you could take a look at the bug.
Hi,
I can’t say if the plugin you mention will work or not with the theme. We haven’t made any tests with it unfortunately. There would be no solution I can provide at the moment if there are issues caused by the theme when using that plugin. If you have sent us an email with more details I will make a note of it, then add it on the list for testing. But I can’t say when this will happen. Sorry for the inconvenience.
Thank you! Simion C.
Good night.
I changed the question because I already solved it.
Hi wanted to know if your theme has a front end post submission and user profile.
Where users can create account and submit post for admin to review.
Hi,
Unfortunately not, posts can only be created/submitted from the backend as it is possible in default WordPress. Sorry for the inconvenience. Maybe that capability could be added with a plugin, but I can’t make any plugin recommendations. You could try some and make tests.
Thank you! Simion C.
Hello tagdiv support, may I know if you have a discount or promo if I purchase bundle license code for 10 or more website purchase code and lifetime support or discount? also it is possible to add skinning ad for the specific pages you want? please reply immediately thanks
please reply asap.
Hi,
The theme is only discounted during Envato events or campaigns, for all users. We can’t provide discounts outside those periods unfortunately. The initial support period is 6 months and can be extended if needed, as mentioned in this guid https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support If those skinning ads are actually background ads, the theme has an option to set a general background ad, in the theme panel. This is in general, not per page.
Thank you! Simion C.
hi, can you support installation also? I need to make sure it has github repo and hosted in digital ocean.
Hello,
Unfortunately, this platform is not assigned to our support forum and that’s why, if you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
Hope this helps! Catalin L.
I would like to purchase the Newspaper theme but would like to know the cost to have the theme installed on my website? Also do you offer services to customize the theme? Thank you
Hello,
Thank you for your interests in our theme! Yes, we have a special department for theme customization and our prices might be seen here -> https://tagdiv.com/web-development-services/
Hope this helps! Catalin L.
Lovely theme with today’s trend corona count. But suddenly my corona table and counts stopped working : http://gdhaduk.com/coronavirus-count/ please reply me as soon as possible.
Thank you.
Hello,
Sorry for this inconvenience but please note that COVID API was changed and that’s why this is not working. Please remove the tagDiv Composer and import it again from the Plugins section because this problem was fixed. Clear all of your caches and wait about an hour until the data is updated. If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
Hope this helps! Catalin L.
Hi, Thank you for your help. It is working now.
Love the theme, we’ve been building it out for our site the last few months…
One thing we can’t figure out it is how to adjust the menu / sticky menu in the mobile theme. We have AMP turned on and even if our logo is set correctly on the initial mobile landing page… the second a user scrolls down the “NEWSPAPER” words and a different menu come up as the sticky menu.
How do I adjust this?
Thank you!
Hello,
Thank you for choosing and using our theme! Please note hat section of the theme can be handled from the Header Manager, from the Sticky section. Please check the guide from here -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/ If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
Hope this helps! Catalin L.
please can I use my regular license for my two domain?
Hello,
Normally, the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed.
Best regards! Catalin L.
The source do not appear in Fast News default template. How to enable it?
Check: https://imgur.com/a/B9ijs8W
Hello,
Check if you have added the Single Post Source element added to the Single Post Template like this -> https://www.screencast.com/t/hZaUp3fth Please do not forget that our Fast News demo uses the Cloud Template. If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
Best regards! Catalin L.
I am using Fast News template and when I change to default site post template, the sidebar disappeared. How to enable side bar in deafult page?
Check: https://imgur.com/a/OD6BOyR
Hello,
The default template takes the sidebar from the Widgets section from here -> https://www.screencast.com/t/6KUJs3M3G9Zk If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
Hope this helps! Best regards! Catalin L.
The current installed version I have is 9.7.1, can I go to the latest one without any problem?
Hello,
Before each theme update you have to make a full backup to your database to avoid losing all of your data. It’s recommended to make a subdomain for testing where you have to duplicate the theme and update it there to see how it works. This is a method to avoid to break the live website. As a hint, please note that you can use WP Staging plugin to replicate your website to another subdomain. If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
Hope this helps! Best regards! Catalin L.
Hi I bought an old theme of yours “Magazin” it no longer available in downloads. I would like to purchase “newspaper X”. Please offer a replacement. I will pay the extra amount. Thanks
Hello,
Thank you for your interests in our theme but please note that theme it has been discontinued for a long time. We are sorry for that but if you want Newspaper or Newsmag you should by them from here -> https://themeforest.net/user/tagdiv/portfolio
Hope this helps! Best regards! Catalin L.
Hi, pre-buy question. I need a theme that doesn’t upload too many different image sizes on the server. Does this offer this feature?
Hello,
Thank you from your interests in our theme! It is enough if you will load a single size of the image which should have to be like HD or full HD image size because the theme will crop it into more thumbnails. Is important to know that our theme only crops the images and do not enlarge them and that’s why is right to upload a high quality image for a better results.
Hope this helps! Best regards! Catalin L.
Covid19 tamplate not rendering data responding “0” any one solve this problem?
Hi,
Indeed there seems to be a problem, our developers will fix it as soon as possible, sorry for the inconvenience!
Thank you for your understanding! Alex N.
When will fix covid 19 template?
Hello,
Sorry for this inconvenience but it seems that was change the COVID API and that’s why this functionality is not updated. Please remove the tagDiv Composer and reimported again from the Plugins section, clear all the caches, and wait about one hour until the data is updated. If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
Hope this helps! Catalin L.
Hello tagdiv support, may I know if you have a discount or promo if I purchase bundle license code for 10 or unlimited website purchase code and lifetime support or discount? also it is possible to add skinning ad for the specific pages you want? please reply immediately thanks
Hello please answer my question above. thanks
Hello,
Thank you for your interests in our theme but please not that we do not any discount for this case. Our theme is exclusively sold by Envato Market and we cannot make any discount for it only during special periods of discount imposed by Envato. Once you have purchased the theme you will have lifetime updates, 6 months support and license available only for one website. Regarding Ads, note that you can add them using the Ad Box and place them everywhere you want on the pages but the theme does not have any such an option that allows you to ad only for a specific page, only if you use a custom css. If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
Hope this helps! Catalin L.
Hi, i have a problem with post loop module. when i add more than one post loop module in category, and add offset post for them, then first post loop have offset, but second, and next post loop modules, has post offset from first post loop. It looks like it hasn’t reset the loop.
To get around it, i added category grid, but the layout of category grid does not meet my requirements, i need layout like post loop, or flex block. I can add flex block, but then i need to filter by category, and do it with all of my many categories. I just want to display posts from current category with offset posts. Please help.
Hello,
Unfortunately, please note that it’s not recommended to use more than one post loop on the page if you want to achieve better theme results. Unfortunately, this account is not assigned to our support forum and that’s why if you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
Thank you for your understanding! Catalin L.
