917 comments found.
How do I know the code for flaticon? or how do I know what kinds of design in flaticon comes with this theme?
Hi,
There is a limited number of icons used for demo purposes: http://archiwp.com/fonts/engitech/
1, Use plugin to upload icons package on your website: https://wordpress.org/plugins/custom-icons-for-elementor/
2, Upload icons package in your Engitech child theme.
Thank you
.
what size do i need to use for flaticon if i download from flaticon website?
You should use smal size, about 64×64
Hi is there a way to put a sub header wording below the main header? It is placed above the main header by default.
Hi @skowl6,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
I´ve downloaded the Engitech theme but I cannot find the PSD on the files. How can I get them?
Hi @disomnia,
It’s large file and can’t include in the download package, we’ll provide for you PSD file.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Hi , where can i get licence file for activation
Hi, what do you want to activation?
i dont know why but i am not able to generate the support ticket ? it is saying somethingwent wrong and i am not able to get the support help i just wanna know how can i add menu item like contact us , about us in top header?
i have the product key and everything but i am not able to generate the ticket
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
hello i am trying to submit the ticket but don’t know some error is coming Please can you help me with some other alternate mail id to solve my issue , i have the product key and everything but still my problem is not getting solved Please help me out
Hi,
If you have purchase the item from themeforest and easy to submit ticket.
Sorry, We are not support technical for item download from Envato Elements: https://help.elements.envato.com/hc/en-us/articles/360000629166-Item-Support-on-Envato-Elements
Thank you
I am not able to add new svg icons. When I do it the Icon box is just empty, how can I solve this.
Regards,
Jorge Pedrosa
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
“PSD Files Included All PSD files of all the pages in Engitech theme are now included in the theme.”
Where I can find this psd files?
hi I have purchased the theme in that how can I change the colour of the menu bar of the internal pages as it is white I want to make it transparent and when I scroll the sticky menu should be white
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Hi, I’ve just set up a website using this template theme. All I have done is set a logo and background image, but when I check the responsive layout using the google mobile friendly test, Google say that the page is not responsive which will affect my google ranking. Any sugestions? As This theme was sold as being fully responsive. Thanks
OceanThemes, Just tied again today, it has changed and nw showing as responsive. Must have been a google rendering problem! Cheers
Great, Thanks!
hello I am trying to use flaticon. Is there a list of icons that i can use?
Hi,
This theme only support some icons. You should download and use svg or png from Flaticon.
do i need to pay for the icon?
Hi,
You can use fonts icon free from https://www.flaticon.com/ and use this plugin to upload fonts icon package om your website: https://wordpress.org/plugins/custom-icons-for-elementor/
If you need support, please submit a ticket to get quickly support from our developer: https://oceanthemes.ticksy.com/
Thank you
Hi
We have purchased and installed the theme “Engitech” but unable to import demo content. Could you please send us the instructions on how to install the theme with demo content, there is no step by step instructions with the download pack.
Thanks Chirag
Hi,
How to download theme package files? https://help.market.envato.com/hc/en-us/articles/202821510
How to install and import demo? https://www.youtube.com/watch?v=sVgZ6y_ThkUThank you
Hi
Thank you for your quick reply, much appreciated.
Cheers Chirag
Hi! There is a few errors in console:
engitech/fonts/slick.wof 404 engitech/fonts/slick.ttf 404 engitech/style.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
Can you fix it?
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
but before purchasing, I wanna know that is it possible if we can make the home menu navigation bar transparent? and sticky all over the page? I think we can do the sticky banner but I am not sure with the transparency part of the header
and also I want to know that we can change the inner pages banner as well right? the one that is shown in the image below that mobile development’s background image https://prnt.sc/s4s17fplease revert me ASAP need to start the work ASAP
Hi,
This theme supports transparent header and sticky. Also you can change the inner pages banner.
You can setup all in Appearance > Customize.
Thanks for interested our theme.
Hi Thanks for the template. I am having problems with the import data option so that I can start from your template and then modify that to suit my needs.
Is this a known problem? Can you take a look for me please?
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Hiya there, i have acquired this theme through Envato Elements and having real issues installing demo content… i have upped all my memory limits etc and its still getting stuck at “Importing widgets” 
is this something you can help fix, i am more than happy to purchase a license on here today if your able to offer a quick fix solution.
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Hi , cannot install demo content , error 503
i added more memory and install the plugin Import demo data, but it stop workig in : ” Starting generate 144 images “
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
any options to incorporate a mega menu into the header navigation? Thanks. Awesome theme so far.
Hi,
Sorry, this theme doesn’t support mega menu now. You can try using a mega menu for Elementor plugin. eg: https://wordpress.org/plugins/clever-mega-menu-for-elementor/
Thank you for your prompt answer. Much appreciated. Will give it a go.
Ok, Thanks
Is there a way to center my logo and add a search icon when the site switches to a mobile device?
Hi,
Sorry, this theme doesn’t support center logo now. And about search icon on mobile, please submit ticket to be help: https://oceanthemes.ticksy.com/
Thanks.
bonjour, j’ai un problème avec le thèmes je viens de l’acheter et la je n’arrive pas a le mettre en place parce-que en téléchargent il y a pas de fichier css
Hi,
Please extract zip file to a folder and find engitech.zip to upload/install.
Other problems need help, please submit a ticket on our support system: https://oceanthemes.ticksy.com/
Thank you
Hello. Tell me how to change the quantity of products per page.
Hi,
Please setup product per page in your WP-Admin page -> Appearance -> Customize -> WooCommerce
Thank you
Thanks! but this method does not work. In my WP-Admin page -> Appearance -> Customize -> WooCommerce I can change the number of products per line only. and on the page product always 6
Hi,
Please setup product per page in your WP-Admin page -> Appearance -> Customize -> WooCommerce -> Product Catalog -> Rows per page
Thank you
Thanks. But when I change the Rows per page, nothing changes! and product per page always 6.
Hi, please submit ticket to be help soon: https://oceanthemes.ticksy.com/
Thanks.
